Jan 31, 2020Engine
I WAS DRIVING ON A CITY STREET AT ABOUT 35MPH WHEN ALL OF A SUDDEN I HEARD A LOUD KNOCKING NOISE COMING FROM THE ENGINE AND THEN A PULL ON MY STEERING I THEN LOST CONTROL OF MY VEHICLE. I WAS VERY LUCKY AS THERE WAS NOT MUCH TRAFFIC COMING AND WAS ABLE TO GET MY CAR ONTO A SIDE STREET WHERE I WAS THEN ILLEGALLY PARKED. I TURNED THE CAR OFF WAITED ABOUT 20MINS THEN STARTED IT AGAIN AND THE NOISE WAS MUCH LOUDER. I HAD TO HAVE MY CAR TOWED TO A LOCAL MECHANIC WHO THEN DIAGNOSED THE PROBLEM TO BE THAT MY ENGINE HAD SEIZED. MY CAR HAS ALWAYS HAD ITS SERVICE EVERY 3MONTHS OR 3000 MILES. THERE WAS NO WARNING SIGNS OF ANY PROBLEMS WITH MY VEHICLE. I THEN HAD MY VEHICLE TOWED TO THE DEALER WHERE THEY HAD THEIR MECHANICS DIAGNOSE THE CAR ONLY TO FIND THEY CONFIRMED THAT YES MY ENGINE HAD SEIZED. WITH ONLY 69,900 MILES AND NO WARNING WHAT SO EVER THAT THIS COULD AND WOULD HAVE HAPPENED.
NHTSA ODI 11306344
Jan 23, 2020Engine
THE CAR STOPPED WORKING WITHOUT WARNING IN THE MIDDLE OF THE ROAD. NO LIGHTS, SMOKE ETC...IT JUST SHOT OFF AND DID NOT START AGAIN. WE WERE LUCKY IT WAS A SUNDAY, TRAFFIC WAS LIGHT, AND NO OTHER CARS WERE IMMEDIATELY BEHIND. I TOWED IT TO A MECHANIC AND WAS TOLD THE ENGINE STALLED. THE CAR HAS 79 K MILES AND HAS HAD OIL CHANGES AS IT SHOULD. I AM BEING TOLD BY KIA THIS IS NOT PART OF THE EXISTING ENGINE RECALL, THAT I AM A SECOND OWNER (I BOUGHT IT WITH 23,000 MILES IN 2016 AS A CERTIFIED PRE-OWNED), YET WHAT HAPPENED TO MY CAR IS THE SAME AS DESCRIBED BY OTHER KIA OWNERS WHOSE CARS WERE UNDER RECALL.
NHTSA ODI 11301417
Jan 15, 2020Engine
BOUGHT THE KIA SPORTAGE IN DECEMBER 2018, 2 WEEKS AFTER CAR STARTED RUNNING HOT, CHECK COOLANT WAS A LITTLE LOW PUT COOLANT IN STILL GAUGE KEPT GOING UP TO HOT ESPECIALLY IF AT STOP LIGHT OR IN SLOW TRAFFIC. HAD SOME MEDICAL ISSUES SO WASN'T DRIVING CAR MUCH SO AND IT WAS COLD OUT SO DIDN'T USE AC. BY MAY THE CAR IS OVERHEATING CONSTANTLY, TOO TO NALLY KIA. THEY ADDED COOLANT, EVACUATION AND RECHARGE AC. $338.15. NEXT DAY CAR OVERHEATING, TOTALLY FRUSTRATED. CALL MAXCARE PLAN, THEY WANTED ME TO TAKE BACK TO DEALER COULDN'T HAD TO MOVE AND SURGERY SCHEDULED, THEY WOULDN'T COME PICK UP CAR. CAR SAT FOR 6 WEEKS IT WOULD GET STARTED BUT NOT DRIVEN. AFTER 6 WEEKS, I DROVE IT STILL OVERHEATING CHECK ENGINE LIGHT CAME ON, TOOK T TO CARMAX, THAT WAS A WASTE OF TIME THEY KEPT QUOTING PRICES BUT DIDN'T LOOK AT THE CAR. I LEFT TOOK BACK TO NALLEY KIA THEY SAID I HAD AN OIL LEAK, IASKED WHERE AND IF THAT'S WHY STILL OVERHEATING THEY COULDN'T GIVE ANSWER ZO I LEFT. HAD MY 2ND SURGERY DROVE CAR TO SAVANNAH CAR OVERHEATED ON RIDE DOWN KEPT PUTTING COOLANT, GOT A MOBILE MECHANIC THAT SHOWED ME IT WAS MY COILS THAT CAUSE THE MISFIRE CYLINDER 3 P 0303, AIRFLOW. HE CHECKED IT OUT CHANGED PLUGS, WIRES, COILS AND THERMOSTAT. $545.00 APPROXIMATELY. THE CAR RAN WELL FOR 2DAYS THEN OVERHEATED HE CAME AND REALIZED THAT THE FAN WASN'T COMING ON AT ALL. THE FAN IS BROKEN. HE TEST TO SEE IF POWER WAS GOING TO FAN, IT WAS.
NHTSA ODI 11299497
Jan 7, 2020Engine
AS DRIVING VEHICLE STALLED OUT. WHEN I TOWED TO MECHANIC, THEY TOLD ME ENGINE SEIZED AND LOCKED. I WAS SEARCHING ON LINE LOOKS LIKE KIA HAS LOT OF PROBLEMS WITH THESE ENGINE AND THEY ARE NOT SAFE.
NHTSA ODI 11297815
Dec 27, 2019EngineFire
WE WERE DRIVING DOWN HWY 75 S THE CAR WAS ON CRUSE CONTROL , THE ENGINE BEGAN TO REV UP SO I TOOK THE CRUISE CONTROL OFF , THE CAR BEGAN TO KNOCK SO I WAS MAKING MY WAY TO THE EDGE OF THE ROAD WHEN FLAMES AND SMOKE BEGAN COMING FROM THE REAR OF THE CAR . OTHER DRIVERS BEGAN TO CALL 911 AND REPORTED MY CAR WAS ON FIRE. AT THIS TIME I HEARD A LOAD NOISE FROM THE ENGINE AND THE ENGINE BLEW .I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE . POLICE , FIRE AND ROADSIDE ASSISTANCE ALL SHOWED UP . MY KIA AND THE YEAR ARE AMONG THE RECALL ENGINE BUT MY VIN NUMBER IS NOT , SO KIA CONSUMER WILL NOT DO ANYTHING TO HELP ME . I HAVE DONE MY RESEARCH ON HERE AND HAVE SEEN MANY OTHER KIA ENGINES ON HERE THE SAME AS MINE THAT HAVE DONE THE SAME EXACT THING BUT NOT BEEN IN THE RECALL . IT IS TIME KIA STEPS UP AND DOES SOMETHING ABOUT THIS .THERE WAS ONLY 92 THOUSAND MILES ON MY ENGINE ALL OIL CHANGES WERE GOOD NEW AIR FILTER JUST INSTALLED AND TIRES JUST ROTATED , I TOOK VERY GOOD CARE OF MY CAR IT WAS NOT ABUSED . BUT KIA IS OFFERING NOTHING TO HELP . THEY DID STATE THAT THEY WILL SEND IT FURTHER UP THE CHAIN . THAT COULD TAKE WEEKS .
NHTSA ODI 11291604
Dec 16, 2019Engine
TL* THE CONTACT OWNS A 2013 KIA SPORTAGE. WHILE DRIVING 65 MPH ON THE FREEWAY, THE ENGINE SEIZED WITHOUT WARNING. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD AND TURNED THE VEHICLE OFF. THE VEHICLE FAILED TO RESUME NORMAL OPERATION. THE INSURANCE COMPANY TOWED THE VEHICLE TO THE CONTACT'S RESIDENCE WHERE IT WAS THEN TOWED TO BOB MOORE KIA NORTHWEST (7340 NORTHWEST EXPY, OKLAHOMA CITY, OK 73132, (405) 720-3800). THE DEALER DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 13445594. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000.
NHTSA ODI 11289330
Dec 12, 2019Engine
MY KIA SPORTAGE HAS 57102 MILES, I KNOW THE SPORTAGE 2011-2013 HAS A RECALL FOR ENGINE RECALL NUMBER: 17V224000 RECALL DATE: 03/31/2017. COMPONENT ENGINE AND ENGINE COOLING:ENGINE. MY CAR HAS STRONG NOISE IN THE ENGINE WHEN YOU START AND DRIVING BUT THE KIA SAID NO RECALLS.WHY?
NHTSA ODI 11288672
Dec 11, 2019Engine
MY WIFE AND SEVEN YEAR OLD SON WAS DRIVING DOWN A 2 LANE INTERSTATE GOING 65MPH IN HER 2013 KIA SPORTAGE 130,000 MILES BEFORE THE ENGINE SIEZED UP ON HER AVOIDING A COLLECTION WITH A SEMI. CALLED CUSTOMER SERVICE AND THEY HAD ME TAKE THE VECHICAL TO THE DEALERSHIP FOR A GOOD WILL CHECK SINCE IT WAS OUT OF WARRENTY. DEALERSHIP CAME BACK AND TOLD ME I HAD PROPER MAINENTANCE RECORDS AND THERE WAS NO SLUDGE BUILD UP IN THE HEADS. THEY TOLD ME THEY COULDNT FIND ANY FAULT OF MY OWN FOR THE ENGINE SEIZING UP. THEY THEN TOLD ME THE DISTRICT MANAGER DENIED THE GOOD WILL BASED ON NO OTHER VECHICALS NOT HAVING THIS ISSUE. ALTHOUGH I HAVE READ HUNDREDS OF REPORTS OF THIS HAPPENING TO MANY 2013 KIA SPORTAGES WITH FWD. THIS IS NOT RIGHT. KIA NEEDS TO FIX THEIR MISTAKES! NOT ONLY FOR THE VECHICAL FAILING BUT RISKING THE LIFE OF MY WIFE AND SON.
NHTSA ODI 11288530
Nov 20, 2019Engine
I WAS DRIVING DOWN A BUSY HIGHWAY WHEN I STARTED HEARING A LOUD NOISE COMING FROM MY CAR. SOON AFTER THIS, THE CAR STOPPED WORKING. MY THREE MONTH OLD DAUGHTER WAS IN THE CAR. IT WAS 10:00 PM WHICH MAKES THIS HIGHWAY MUCH MORE DANGEROUS AND WAS GOING AT HIGH SPEEDS. WAS BARELY ABLE TO PARK THE VEHICLE (THANKFULLY I WAS ON THE RIGHT LANE). I HAD THE VEHICLE TOWED TO MY KIA DEALER AND AFTER CHECKING THE VEHICLE THEY INFORMED BE THAT I NEEDED A NEW ENGINE. EVEN THOUGH THERE IS AN ENGINE RECALL FOR 2013 KIA SPORTAGE VEHICLES WITH THE SAME EXACT PROBLEM, THEY CLAIMED THAT MY CAR IS NOT INCLUDED IN THE RECALL. I AM NOW WAITING TO SEE IF THE WARRANTY COVERS THE DAMAGE. THEY WANT TO INSPECT THE ENGINE FIRST. TAKING THE ENGINE DOWN ALONE COSTS $1,000 IF THE WARRANTY REFUSES TO COVER THE REPAIRS. MY QUESTION IS: WHY ISN'T KIA REPAIRING ALL VEHICLES WITH THIS PROBLEM?? WHY ISN'T MY VIN PAR OF THE RECALL?? WE COULD HAVE LOST OUR LIVES THAT DAY, INCLUDING MY 3 MONTH OLD BABY. KIA MUST BE FORCED TO COVER THE COST OF REPLACING THESE FAULTY ENGINES BEFORE LIVES ARE LOST. US, KIA CUSTOMERS, SHOULD NOT BE FORCED TO COVER THE COST OURSELVES. MY VEHICLE IS ONLY 75,000 MILES.
NHTSA ODI 11281428
Nov 14, 2019Engine
THE VEHICLE KIA SPORTAGE 2013 BEGAN WITH A STRONG NOISE IN THE ENGINE, WE TAKE IT TO THE MECHANIC AND ON HAVING REMOVED THE LID OF THE CRANK, IT SAW METAL PARTICLES AND WE DECIDE TO STOP TO INVESTIGATE THE REASON AND VERIFY IN INTERNET A RECALL SC147 OF THE ENGINE
NHTSA ODI 11280194
Nov 13, 2019Engine
TL* THE CONTACT OWNS A 2013 KIA SPORTAGE. WHILE DRIVING, AN ABNORMAL NOISE WAS COMING FROM THE ENGINE AND THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOGROUP KIA (MARGINAL KENNEDY, SAN JUAN, PR 00920, (787) 333-0122) WHERE IT WAS DIAGNOSED THAT THE ENGINE BEARINGS FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE BEARINGS WERE CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,012.
NHTSA ODI 11279833
Nov 11, 2019Engine
DRIVING ON A VERY BUSY CITY ROAD, CAME TO A RED TRAFFIC LIGHT. WENT TO PROCEED AS THE TRAFFIC LIGHT TURNED GREEN AND NOTHING. THE CAR JUST QUIT & WOULD NOT RESTART. NO SIGNS OR WARNINGS THAT THERE WAS AN ISSUE. MOTOR SEIZED. I WAS ALMOST HIT BY SOMEONE WHO DID NOT REALIZE I WAS HAVING CAR ISSUES. HAD MY GRAND CHILDREN IN THE VEHICLE WITH ME. THEY WERE FRIGHTENED BY PEOPLE HONKING AND YELLING AT ME AND BEING STUCK IN THE MIDDLE OF A VERY BUSY ROAD
NHTSA ODI 11279384
Oct 25, 2019Electrical systemEngineFire
ON JUNE 26, CAR PARKED IN SHOPPING MALL PARKING LOT AND CAR CAUGHT ON FIRE (UNDER HOOD) WHILE I WAS AT WORK.
NHTSA ODI 11271022
Oct 10, 2019Engine
TL* THE CONTACT OWNS A 2013 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DETERMINED THAT BEARING WEAR CAUSED THE ENGINE TO SEIZE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE VIN WAS UNKNOWN.
NHTSA ODI 11267621
Sep 26, 2019Engine
I WAS DRIVING THE VEHICLE AND OUT OF NOWHERE THE ENGINE STARTING MAKING A PINGING SOUND AND 5 MINUTES LATER THE CAR JUST SHUT OFF AND WOULDN'T TURN BACK ON. I HAD THE CAR TOWED TO MY MECHANIC WHO ADVISED THAT THE MOTOR WAS BLOWN, 2 SPUN ROD BEARINGS AND THE ENGINE SEIZED.
NHTSA ODI 11258312
Sep 25, 2019Engine
ENGINE HAD A KNOCKING IN IT. TOOK TO A GARAGE AND WAS TOLD ENGINE HAD FAILED AT 128,000 MILES AND NEEDS A NEW ENGINE. CALLED KIA AND WAS TOLD NOT ON RECALL EVEN THOUGH TWO OTHER ENGINES FOR THIS YEAR ARE RECALLED DUE TO EARLY ENGINE FAILURE. HOPING THIS MODEL ENGINE WILL SOON BE ON THE RECALL LIST ALSO.
NHTSA ODI 11257996
Sep 12, 2019Engine
I RETURNED HOME FROM VACATION DRIVING DOWN MY STREET AND VEHICLE SHACKED THEN STALLED. THE VEHICLE STARTED BACK AS I WAS ABLE TO GET VEHICLE HOME. THE NEXT DAY VEHICLE WOULDN'T START SO I BOUGHT A BATTWRY CAUSE IT WAS NO POWER TO THE VEHICLE. AFTER REPLACING THE BATTERY VEHUCLE STILL HAD NO POWER. TOWED VEHICLE TO SHOP THAT MONDAY AND WAS ADVISED MY MOTOR WAS LOCKED UP. I CHECK ONLINE ABOUT MY TYPE OF VEHICLES AND LEARNED THERE WAS A RECALL. I CONTACTED KIA DEALERSHIP AND WAS ADVISED THAT MY VIN IS NOT INCLUDED IN RECALL EVEN THOUGH IT DONE THE SAME THING THE RECALL ADVISED WOULD HAPPEN.
NHTSA ODI 11255180
Sep 11, 2019Engine
TL* THE CONTACT OWNS A 2013 KIA SPORTAGE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO SMOKE AND SHUT OFF. THE CONTACT STATED THAT "OIL SPRAYED ALL OVER THE ENGINE" AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO ANDY MOHR AVON NISSAN (317-279-3333, LOCATED AT 8867 E US HIGHWAY 36, AVON, IN 46123) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
NHTSA ODI 11254683
Sep 11, 2019Engine
TL* THE CONTACT OWNS A 2013 KIA SPORTAGE. WHILE DRIVING 40 MPH, THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO ALLENTOWN KIA (2350 LEHIGH ST, ALLENTOWN, PA 18103, (610) 628-3126) WHERE IT WAS DIAGNOSED THAT THERE WAS BEARING WEAR, METAL SHAVINGS IN THE OIL, AND ENGINE DAMAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 13301394. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE WARRANTY DID NOT TRANSFER TO OWNERS. THE FAILURE MILEAGE WAS 58,084.
NHTSA ODI 11254772
Sep 4, 2019Engine
SEE ATTACHMENT
NHTSA ODI 11253209
Sep 1, 2019EngineCrash
'TAKATA RECALL' GASOLINE SMELLS COMING FROM THE OIL DIPSTICK WHEN I CHECKED THE OIL LEVEL I COULD SMELL GASOLINE INSIDE MY OIL , MY VEHICLE WAS STATIONED IN MY DRIVEWAY UNDER MY CARPORT.
NHTSA ODI 11252660
Sep 1, 2019Electrical systemSpeed controlEngine
I WAS ON THE INTERSTATE DRIVING AROUND 70 MILES PER HOUR MY CAR DIED AS IN STOPPED IN FRONT OF A SEMI! MY CAR HAS BEEN SERVICED REGULARLY AND HAD NO PROBLEMS -NOTHING-NO NOISE IT JUST DIED. WE ARE LUCKY I WAS NOT KILLED. CAR WAS TOWED TO COOKEVILLE KIA THEY SAID IT WAS INTERNAL ENGINE FAILURE POSSIBLE ROD BEARING. HE TOLD US IT WOULD COST AROUND $7000 TO FIX. I STILL OWE 4000 ON MY PIECE OF CRAP OF A CAR THAT ONLY HAD 130,000MILES ON IT. I HAVE HAD A FEW NIGHTMARES FROM THE ORDEAL AND IN GENERAL, I'M KINDA SCARED TO DRIVE EVEN A FEW DAYS LATER. I AM SO DISAPPOINTED I WAS TOLD IT'S NOT UNDER RECALL BUT HOWEVER I KEEP SEEING THE SAME YEAR AND CAR ON ALL KIND OF WEBSITES WITH THE SAME PROBLEM. THE ONLY THING GOOD ABOUT THIS SITUATION IS THAT MY CHILDREN WERE NOT IN THE CAR WITH ME. I WILL NEVER PURCHASE ANOTHER KIA! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI 11252699
Aug 27, 2019Engine
ENGINE STOPPED RUNNING WHILE DRIVING AT 50 MPH ON A STATE HYWAY AND CAR CAME TO SUDDEN STOP, CAR WAS DIAGNOSED WITH SEIZED ENGINE AND THE OIL HAS METAL FILINGS IN IT
NHTSA ODI 11246718
Aug 27, 2019Engine
MY WIFE WAS DRIVING THE CAR SHE WENT TO PASS SOMEONE ON A COUNTY ROAD AND THE CAR DIED. SO SHE PUT THE CAR IN NEUTRAL TO COAST OUT OF THE WAY. TRIED TO START THE CAR NOTHING, ACTED LIKE BAD BATTERY. TRIED BOOSTING THE CAR OFF SAME THING. REPLACED BATTERY SAME THING. SAW SMOKE COMING FROM THE CAR ENGINE WHEN CRANKING THE ENGINE WHILE BEING BOOSTED. THE SMOKE WAS COMING FROM THE STARTER. TOOK THE STARTER OFF, TRIED TURNING THE CRANKSHAFT, COULDN'T TURN THE ENGINE AT ALL. ACTED LIKE THE ENGINE WAS LOCKED UP. CALLED TOW-TRUCK TO TAKE THE CAR TO THE REPAIR SHOP. FORD DEALERSHIP WHERE I BOUGHT THE CAR, TO BE CHECKED OUT. THEY SAID THE ENGINE WAS LOCKED UP ALSO, SAID THEY REMOVED THE FIRST AND SECOND PIECE OIL PAN. REMOVED CENTER CRANK SHAFT MAIN BEARING CAP, REMOVED ALL FOUR CONNECTING ROD BEARING CAPS AND FOUND CONNECTING ROD #3 BEARING SEIZED TO THE CRANK SHAFT. THE OTHER BEARINGS WERE IN ROUGH SHAPE ALSO. I HAVE ALL THE PAPER WORK PROVING THAT THE OIL WAS CHANGED EVERY 3 THOUSAND MILES. THE CAR ONLY HAD 125,000 MILES ON IT. DEALERSHIP SAID THAT THE ENGINE NEEDED TO BE REPLACED BECAUSE THERE WAS SHAVING IN THE OIL PAN FROM THE BEARINGS AND PROBABLY IN THE OIL PUMP ALSO. HAD TO PAY THE FORD DEALERSHIP $533.90 TO TELL ME THE ENGINE WAS LOCKED UP. THEY SAID A NEW ENGINE WAS $5000 NOT COUNTING WHAT IT WOULD COST TO HAVE IT INSTALLED, THEY SAID THE NEW ENGINE HAD UPGRADED BEARINGS. SO THEY NEW THERE WAS A PROBLEM. FOUND SOME USED ENGINES FOR ABOUT $3000 DOLLARS BUT SCARED THAT THE SAME THING WOULD HAPPEN AGAIN. CALLED KIA DEALERSHIP THEY SAID THAT THERE WAS A RECALL ON THE SAME YEAR 2013 KIA SPORTAGE EX AS MINE, WITH THE SAME ENGINE. BUT NOT ON MY VIN #. LOOKED ON THE INTERNET THERE WAS A LOT OF THE SAME 2013 KIA SPORTAGE EX VEHICLES THAT THEY SAID HAD THE SAME PROBLEMS AS MINE AND THERE VIN # WERE NOT COVERED ALSO. KIA SHOULD FIX THE PROBLEM IT THEY KNOW THERE IS A PROBLEM.
NHTSA ODI 11251882
Aug 26, 2019Engine
MY CAR WITH 138,700 MILES QUIT ACCELERATING WHILE DRIVING ON THE HIGHWAY. HAD IT TOWED TO AN INDEPENDENT SHOP SINCE I WAS OUT OF TOWN. TOLD THE BOTTOM OF MY ENGINE FAILED AND THERE WAS METAL SHAVINGS IN MY OIL. HAD NORMAL MAINTENANCE DONE AND 2 WEEKS BEFORE MY CAR STOPPED RUNNING HAD IT CHECKED AND OIL CHANGED. NO METAL SHAVINGS AND NO LEAK. MY CAR HAD OIL IN IT. TOLD BY KIA DEALER THAT MY VIN WAS NOT ON RECALL LIST DESPITE MECHANIC STATING THAT WHAT HAD OCCURRED TO MY CAR WAS EERILY SIMILAR TO WHY THE ENGINES WERE BEING RECALLED. NO REASON GIVEN FOR MY ENGINE TO FAIL. HAD CAR TOWED TO KIA DEALER. KIA DEALER THEN STATED THAT IT WOULD BE 11K TO FIX MY CAR. CALLED KIA CUSTOMER SERVICE. ONCE MORE TOLD MY VIN WAS NOT AFFECTED AND THAT MY ENGINE WOULD NOT BE FIXED UNDER RECALL. KIA DEALER STATED THERE WAS NO OBVIOUS REASON WHY THE BOTTOM OF MY ENGINE WOULD FAIL.
NHTSA ODI 11246425