Home · 2013 Kia Sorento Plug-in Hybrid · Complaints

What 977 owners told NHTSA about the 2013 Kia Sorento Plug-in Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (977)Crash / fire / injury (72)Engine (494)Electrical system (116)Body & structure (89)Brakes (88)Lights (70)Transmission & drivetrain (69)Airbags (60)Fuel system (37)Seats (33)Visibility & wipers (31)

8 of 977 complaints match · Airbags · crash/fire/injury only · clear filters

Jan 9, 2020AirbagsCrash1 injury

INVOLVED IN A CAR ACCIDENT WHILE TRAVELING ON HIGHWAY.SOMEONE HIT ME VERY HARD LOST CONTROL OF THEIR VEHICLE. AIRBAGS DID NOT DEPLOY AT ALL.

NHTSA ODI 11298272

Sep 11, 2018Electrical systemAirbagsEngineFire

DRIVING DOWN THE HIGHWAY AND CAR COUGHT FIRE. IF IT WASN'T FOR THE CAR NEXT TO US WHO SIGNALED TO PULL OVER WE WOULD HAVE BEEN TOAST.

NHTSA ODI 11128790

Aug 20, 2018AirbagsCrash

CLOCK SPRING BROKE AND AIRBAGS DIDN'T DEPLOY.

NHTSA ODI 11121079

Jul 7, 2018AirbagsElectronic Stability Control (esc)Fuel systemFire

MY CAR 2013 KIA SORENTO BURNT UP !!

NHTSA ODI 11110065

Dec 15, 2017AirbagsCrash2 injuries

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE THE CONTACT'S VEHICLE WAS IDLING AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO ITS REAR. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD, NECK, AND LOWER BACK. THE FRONT PASSENGER SUSTAINED INJURIES TO THE HEAD, NECK, AND ARM THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO AN AUTOMOTIVE SHOP. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

NHTSA ODI 11054952

Mar 28, 2016AirbagsSeat beltsBrakesCrash2 injuries

I'VE HAD MY 2013 KIA SORENTO FOR JUST OVER 3 YEARS. I WAS IN A ONE CAR ACCIDENT AND MY SEATBELT DIDN'T RETRACT AND MY AIRBAG DIDN'T DEPLOY. I BROKE MY STERNUM AND HAVE BACK PROBLEMS. THE PROBLEMS I'VE HAD WITH MY SORENTO ARE REPLACING HEADLIGHTS, I HAD TO GET A NEW BATTERY AND BRAKES AFTER ONE YEAR. MY AIRBAG LIGHT DOESN'T GO OFF RIGHT AWAY. BEFORE MY ACCIDENT IT WAS IN THE SHOP BECAUSE MY AIRBAG LIGHT STAYED ON. NOW I HAVE NO POWER ALL MY LIGHTS STOPPED WORKING. WHEN I PUT THE TRUCK IN DRIVE AND TURN IT OFF, I CAN'T TAKE THE KEY OUT I HAVE TO PUT IT BACK IN PARK AGAIN. MY SORENTO WAS SHAKING AND MAKING NOISE WHEN THE LIGJTS STOPPED WORKING. I HAVE NO TEMP GAGE AT ALL.

NHTSA ODI 10851857

May 21, 2015AirbagsCrash1 injury

DRIVER AIR BAG DID NOT DEPLOY RIGHT SOME THING TORE THRU RIGHT SIDE CAUSING 2ED BURNS ON RIGHT REST AND CUT ON RIGHT FOREARM

NHTSA ODI 10717664

Mar 10, 2015AirbagsSeat beltsCrash6 injuries

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE TURNING INTO A PARKING LOT DURING INCLEMENT WEATHER CONDITIONS, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A METAL POLE. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT FAILED TO RETRACT. THE CONTACT SUSTAINED A CRACKED STERNUM, NECK AND BACK PAINS THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER SUSTAINED A BACK INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT ALSO STATED THAT FOUR ADDITIONAL PASSENGERS SUSTAINED MINOR ABRASIONS THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. UPDATED 09/01/2015*LJ MA 09/03/15 UPDATED 12/7/2015 *JS

NHTSA ODI 10693352

Working with the data? Download all 977 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Kia Sorento Plug-in Hybrid verdict →