What 977 owners told NHTSA about the 2013 Kia Sorento Plug-in Hybrid

MY 2013 KIA SORENTO IS HAVING ELECTRICAL PROBLEMS AND I ONLY HAD MY CAR FOR A YEAR MY ENGINE IS STARTING TO GO CAR SHAKING AND STALING N CUTTING OFF ON ME

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I'VE BEEN HAVING THE SAME PROBLEM WITH MY CAR SINCE A FEW MONTHS AFTER I BOUGHT IT IN 2019. MY HEADLIGHTS WILL JUST STOP WORKING WHEN I'M DRIVING. EVERYTHING WILL BE FINE AND THEN ALL OF A SUDDEN I CAN'T SEE ANYTHING IN FRONT OF ME. THE CONNECTORS THAT GO TO THE HEADLIGHTS KEEP MELTING AND I HAVE HAD TO REPLACE THEM NUMEROUS TIMES. SOMETIMES THE CONNECTORS WILL LAST A LITTLE OVER A MONTH AND SOMETIMES THEY WILL BE MELTED WITHIN DAYS. IF BOTH OF MY HEADLIGHTS ARE WORKING SOMETIMES MY BRAKE LIGHTS WILL GO OUT. I HAVE BEEN PULLED OVER AND BEEN GIVEN WARNINGS FOR BOTH, HEADLIGHTS AND BRAKE LIGHTS BEING OUT. I SEARCHED THE INTERNET AND FOUND THAT A LOT OF KIA OWNERS HAVE COMPLAINED ABOUT THE SAME ISSUES. NOW I'M HAVING AN ISSUE OF MY CAR RADIO, BACK UP CAMERA SCREEN AND LIGHTER PLUG AND USB PLUG NOT WORKING. THERE IS DEFINITELY AN ELECTRICAL ISSUE GOING ON WITH THESE CARS AND THE MANUFACTURER SHOULD BE TRYING TO FIX THIS.

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THE INTERIOR DOME LIGHT AND VANITY LIGHTS DO NOT WORK AT ALL. IT IS NOT A FUSE AND NOT A BULB. THE HEADLIGHTS ALSO TURN OFF WITHOUT WARNING. I HAVE REPLACED THE BULBS TOO MANY TIMES TO SPEAK OF.

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LEFT HEADLIGHT/TURN ASSEMBLY STOPPED WORKING WHILE DRIVING ON HIGHWAY. SAME ASSEMBLY HAS BEEN REPLACED BY DEALER ON TWO OCCASIONS. REPLACEMENT LIGHT BULBS HAVE NOT RESOLVED THE ISSUE, POINTING TO ISSUE WITH ENTIRE ASSEMBLY.

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HEAD LIGHT KEEP BURNING.. THE PASSENGER ONE.. LADY 3 MONTHS I HAVE CHANGED THREE TIMES THE HEAD LIGHT

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THE REAR TAILLIGHTS KEEP GOING OUT AND MAKING THE LICENSE PLATE LIGHT GO OUT TOO SO IT MAKING THE REAR OF THE CAR UNVIABLE WHEN DRIVING AT NIGHT IT'S A BIG SAFETY ISSUE CAN REPLACE THE BULBS AND THEN THEY GO OUT AGAIN

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LIGHTING HAS WENT OUT MULTIPLE TIMES, BOTH HEADLIGHTS AND NOW TURN SIGNALS. WHEN HEADLIGHT GO OUT, IT OFTEN MELTS THE LIGHT BULB SOCKET AND BURNS WIRES. WHEN THE TURN SIGNAL WENT OUT, THE BULB BURNING OUT CAUSED THE COMPUTER TO SHORT OUT, BY DESIGN ACCORDING TO THE SERVICE TECHNICIAN. LIGHTS RANDOMLY GO OUT WITHOUT WARNING, OFTEN FLICKERING, ESPECIALLY WHEN HITTING BUMPS.

NHTSA ODI 11290192

I PURCHASED MY 2013 KIA SORENTO IN MARCH 2013...I HAVE ALWAYS KEPT UP MAINTENANCE. I STARTED HAVING ISSUES ( EXTERIOR HEADLIGHTS/TAILLIGHTS GOING OUT CONSTANTLY AND HAVING TO REPLACE, CAR STALLING/STOPPING IN TRAFFIC, ABS//TRACTION CONTROL & DOWNHILL ASSIT LIGHTS COMING ON, AIR CONDITIONER, FUEL SYSTEM). I HAVE READ MANY COMPLAINTS ONLINE UNDER NHTSA, AND IT APPEARS THAT I AM HAVING MANY OF THE SAME ISSUES AS OTHERS. MY VEHICLE IS NEARING 100,000 MILES (98,800), AND I HOPE THAT ALL THESE ISSUES I AND OTHERS HAVE HAD CAN BE RESOLVED BY KIA. I HAVE ONLY RECEIVED TWO RECALLS ON MY VIN #- ONE BEING THE HEADLAMP LOW BEAM CONNECTOR WIRING HARNESS DATED 4-22-2019. WHEN I TOOK IT IN TO THE KIA DEALERSHIP, THEY FOUND NO PROBLEMS?? THE OTHER ONE WAS DATED AUGUST 14, 2019 REGARDING AIRBAG CLOCK SPRING ASSEMBLY EXTENDING WARRANTY COVERAGE TO 15 YEARS/UNLIMITED MILEAGE. THANKS FOR CHECKING INTO MY PROBLEMS.

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THE RIGHT SIDE PASSENGER HEADLAMP CONTINUES TO BURN OUT FREQUENTLY AND THE COMPONENTS LOOK MELTED. IN SEARCHING THIS SITUATION ONLINE, THERE ARE A LOT OF REPORTS OF THE SAME THING HAPPENING ALTHOUGH KIA DOESN'T ACCEPT RESPONSIBILITY. I AM CURRENTLY DRIVING WITH ONLY 1 HEADLIGHT, WHICH ISN'T SAFE.

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MY HEADLAMPS HAVE GONE OUT UNEXPECTEDLY SEVERAL TIMES CAUSING A SAFETY ISSUE. WHEN I ATTEMPTED TO REPLACE WHAT I BELIEVED TO BE A BLOWN BULB I FIND THE BULB IS FINE AND THE SOCKET OR HARNESS DOES NOT KEEP A GOOD CONNECTION. THE BULB WILL COME ON AND OFF WITH VIBRATION. I HAD THE WIRING AND/OR HARNESS REPLACED MULTIPLE TIMES.

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MY HEADLAMPS HAVE GONE OUT UNEXPECTEDLY SEVERAL TIMES CAUSING A SAFETY ISSUE. WHEN I ATTEMPTED TO REPLACE WHAT I BELIEVED TO BE A BLOWN BULB I FIND THE BULB IS FINE AND THE SOCKET OR HARNESS DOES NOT KEEP A GOOD CONNECTION. THE BULB WILL COME ON AND OFF WITH VIBRATION. I HAD THE WIRING AND/OR HARNESS REPLACED MULTIPLE TIMES.

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MY HEADLAMPS HAVE GONE OUT UNEXPECTEDLY SEVERAL TIMES CAUSING A SAFETY ISSUE. WHEN I ATTEMPTED TO REPLACE WHAT I BELIEVED TO BE A BLOWN BULB I FIND THE BULB IS FINE AND THE SOCKET OR HARNESS DOES NOT KEEP A GOOD CONNECTION. THE BULB WILL COME ON AND OFF WITH VIBRATION. I HAD THE WIRING AND/OR HARNESS REPLACED MULTIPLE TIMES.

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MY 2013 KIA SORENTO'S HEADLIGHT AND REAR BRAKE LIGHT CONTINUOUSLY GOES OUT. FIRST THE DRIVER SIDE HEADLIGHTS GO OUT AND THEN THE PASSENGER SIDE FOLLOWS SHORTLY AFTER LEAVING ME WITH NO LIGHT WHICH IS A HUGE SAFETY HAZARD FOR MY FAMILY. THE LAST TIME I REPLACED THEM THE DRIVER SIDE HEADLIGHT AND DRIVER BRAKE LIGHT WENT OUT 4 DAYS LATER.

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I'VE ONLY HAD THIS USED VEHICLE FOR ONE YEAR AND WITHIN THAT ONE YEAR OF HAVING TO HEAR SORRENTO I'VE HAD TO CHANGE MY HEADLIGHTS AND BRAKE LIGHTS MORE THAN THREE TIMES EACH. I TOOK IT TO MY LOCAL KIA DEALER AND SHOWED THEM FOUR DIFFERENT LIGHTBULBS THAT WERE BURNT ON THE BOTTOM OF THE BULB THAT YOU PUT INTO THE PORT. PORT WERE NOT BURNT JUST THE BOTTOM PART OF THE LIGHTBULB NOT THE PRONG JUST THE BOTTOM PART OF THE LIGHTBULB WAS BURNT. I ASKED FOR THEM TO DO AN ELECTRICAL DIAGNOSTIC FOR ME TO SEE WHAT WAS WRONG AND WHY MY LIGHT BULBS KEPT BURNING ON THE BOTTOM WHICH IN RESULT MADE MY HEADLIGHTS AND BREAK LIGHTS NOT WORK. (NOT ALL AT THE SAME TIME. I REPLACE ONE THEN A FEW WEEKS TO A MONTH LATER A DIFFERENT ONE WOULD THE SAME.) BUT ALL THEY DID WAS CHARGE ME OVER $100 TO REPLACE THE LIGHTBULBS THAT WE'RE NOT WORKING AT THE TIME SO THEY CAN HAVE IT ON FILE WHICH ONE WERE REPLACED AND HOW LONG IT TAKES FOR THEM TO BURN OUT AGAIN. MIND YOU THESE LIGHTBULBS DO NOT HAVE ANY WARRANTY AND I DID ASK FOR THEM TO DO A DIAGNOSTIC ELECTRICAL DIAGNOSTIC TO FIND OUT WHAT THE PROBLEM WAS AND THEY DID NOT DO IT THEY SAID THEY NEEDED TO SEE IF THESE ONES WOULD BURN OUT. SO BASICALLY I HAD TO PAY OVER $100 FOR SOME LIGHTBULB THAT WON'T BE REPLACED BECAUSE THERE'S NO WARRANTY ON THEM WITHIN TWO WEEKS TO A MONTH FROM NOW EVEN THOUGH I SHOWED THEM WHEN I HAD PURCHASED THE LIGHTBULBS THAT WAS ON MY CAR ALREADY THAT NEEDED TO BE REPLACED AND THE LIGHTBULB BEFORE THE LIGHTBULB AND THAT THEY ALL HAD THE SAME EXACT MARKINGS ON THEM. WHY THEY WOULD NOT DO A DIAGNOSTIC I DON'T KNOW THEY JUST PROBABLY WANT MORE MONEY.

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WE ARE HAVING TO REPLACE LOW BEAM LIGHTS EVERY 2 TO 3 MONTHS WHICH ALSO LEAD TO THE PASSENGER SIDE LOW BEAM WIRING HARNESS TO BURN UP AND ALSO LED TO BURNING UP THE BRAKE LIGHTS , WE REPLACED THE BURNED WIRING HARNESS AND REPLACED LOW BEAM LIGHTS TO LED LIGHTS WITH FANS BUILT INTO THE LIGHTS AFTER 2 WEEKS REPLACING LED LIGHTS THEY ALSO BURNED OUT. KIA REALLY NEEDS TO LOOK AT THIS ISSUE AND STEP UP AND FIX AND REPLACE THIS SAFETY CONCERN.

NHTSA ODI 11221984

THIS CAR HAS AT LEAST 8 RECALLS ON IT NOW, NOT INCLUDING PAST RECALLS. THIS VEHICLE HAS STOPPED ON ME WITHOUT ANY WARNINGS IN THE MIDDLE OF THE STREET WHILE TRAVELING WITH MY FAMILY. THE REASON OT STOPPED WAS DUE TO A MALFUCTIONED ENGINE THAT WAS ON RECALL. MY TURNING SIGNALS LIGHTS GO OUT WITHOUT WARNING , THIS HAS HAPPENED WHILE ON THE HIGHWAY. THIS IS ALSO DUE TO LIGHT WIRING THATS ON RECALL. KIA HAD ME TAKE MY CAR TO A DEALERSHIP TO GET THE MALFUNCTIONING ENGINE FIXED. THE CAR IS STILL DOING THE SAME THING AND HAS LIST IT SPEED WHILE I WAS ON THE HIGHWAY. I FEEL LIKE IT WILL CUT OFF ON ME AT ANY GIVING TIME. I JUST GOT ANOTHER RECALL LETER THAT STATES THAT THERE IS AN ISSUE WITH THE REPLACEMENT PART THEY PUT ON MY ENGINE. I AM A WORKING MOM WITH KIDS AND DEPEND ONMY TRANSPORTATION TO LIVE. I AM SCARED THATTBIS VEHICLE WILL STOP ON ME AND MY KIDS ON THE HIGHWAY OR STREET.

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WE HAVE HAD TO REPLACE HEADLIGHTS, BLINKERS AND BRAKE LIGHTS WAY TOO FREQUENTLY. THE 1ST TIME THE WIRING HARNESS WAS MELTED ON THE PASSENGER SIDE HEADLIGHT (ELECTRICAL ISSUE/POSSIBLE FIRE HAZARD). THE LIGHTS GO OUT DURING CITY AND WELL AS INTERSTATE DRIVING. SOMETIMES WE CAN ADJUST THE CONNECTOR AND THE LIGHTS WILL COME BACK ON. THIS WOULDN'T BE AS MUCH OF AN ISSUE IF IT WERE THE BULBS NEEDING REPLACING, BUT THIS IS FAULTY WIRING. WE HAVE TO REPLACE BRAKE LIGHTS 2-3 TIMES A YEAR. WE'VE HAD TO REPLACE BOTH TURNING LIGHT HARNESSES. KIA NEEDS TO TAKE RESPONSIBILITY AND HAVE A RECALL ON THE HEADLIGHT, BLINKER AND BRAKE LIGHT WIRING. WE HAVE TO REPLACE BRAKE LIGHTS 2-3 TIMES A YEAR.

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LOW BEAM HEAD LIGHTS MELT TO THE WIRING, CAUSING TO TAKE TO THE SHOP FOR REPAIR. CAR NOT STARTING, THEIR IS A SHORT SOMEWHERE. I KNOW 2 OWNERS OF THE SAME MAKE AND MODEL AND THE SAME ISSUE/

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THE LOW BEAM HEADLIGHTS WON'T WORK. THE HIGH BEAMS ARE FINE. TOOK TO THE DEALER AND THEY SAID THAT IT WAS A MALFUNCTION IN THIS MODEL HEADLIGHTS BUT IT'S NOT COVERED AND IT WAS THE ONLY YEAR THEY USED THESE HEADLIGHTS. SO THEY TOLD ME IT'S GOING TO COST $2000 TO FIX MY HEADLIGHTS.

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TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT RESUMED DRIVING TO HER RESIDENCE USING THE HIGH BEAM HEADLIGHTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS OF THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.

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PASSAGERS HEADLIGHT CONTINUED TO GO OUT; HAVE REPLACED WIRING AND BULB 4 TIMES. THE DEALERSHIP HAVE ALSO REPLACED THE WIRING . AT THIS POINT , I DON'T KNOW WHAT TO DO.. THERE IS A PROBLEM WITH THE HEADLIGHT WITH THE KIA 2013 SORENTO.

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HEADLIGHTS BURN OUT, REPLACED SEVERAL TIMES AND EVEN BURNS OUT SAME DAY, SOME PART OF HEADLIGHT, LIGHTBULB ATTACHMENT ALSO MELTED AND WAS REPLACED SEVERAL TIMES. BROUGHT CAR TO DIFFERENT MECHANICS REGARDING ISSUE AND ALL REPLY ITS AN ELECTRICAL ISSUE WITH MANY KIA SORENTOS, BUT WHEN YOU CALL KIA THEY SAY ITS NOT THEIR PROBLEM. ALSO, DRIVER HEATED SEAT STOPPED WORKING, MECHANICS UNABLE TO FIND ISSUE SAID IT WAS ELECTRICAL SHORT, THEN SEAT WENT ON BY ITSELF AND WAS UNABLE TO TURN IT OFF, SEAT BECAME SEVERELY TOO HOT TO DRIVE CAR. LIGHTS BLEW OUT WHILE DRIVING, SOMETIMES WHILE CAR WAS JUST TURNED OFF, PARKED IN FRONT OF MY HOUSE AND EVEN ONCE RIGHT AWAY AT THE MECHANICS. AND MOST RECENTLY, ISSUE WITH BATTERY. REPLACED BATTERY AFTER CAR WOULDNT START, STILL HAD ISSUES, REPLACED ALTERNATOR, STILL HAD PROBLEMS. REPLACED CONNECTORS. ITS RIDICULOUS. AND LIGHTS STILL GO OUT AND MELT.

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I'VE HAD ISSUES WITH MY HEADLIGHTS ON MY 2013 KIA SORENTO. TOOK MY TRUCK TO THE DEALERSHIP BACK IN JUNE OF 2018 AND WAS TOLD IT WOLD BE ABOUT $650 FOR A NEW HEADLIGHT ASSEMBLY BECAUSE IT WASN'T COVERED UNDER WARRANTY AND IT WASNT APART OF KIA'S RECALL, THAT WAS FOR THE DRIVER HEADLIGHT. NOW I'M HAVING THE SAME ISSUE WITH MY PASSENGER HEADLIGHT. THE HEADLIGHT WIRES ARE MELTING CAUSING THE LOW BEAMS TO GO OUT. I HAVE TO BUY NEW HEADLIGHTS BULBS EVERY TWO WEEKS. I AM WORRIED THIS IS GOING TO CATCH FIRE EVENTUALLY. THE LIGHTS WILL GO ON AND OFF. SOMETIMES I HAVE ONLY MY DRIVER LIGHTS AND SOMETIMES I HAVE BOTH THEN IT JUST GOES OUT.LAST WEEK, OCTOBER 21- 27, I HAD DRIVEN TO WORK AND HAD ONLY ONE LIGHT. NO ONE COULD FIX IT. I HAD TO DRIVE HOME FROM MY JOB WITH MY EMERGENCY LIGHTS ON. AND I HAD ONLY ONE HEADLIGHT I WAS RAN OFF THE ROAD TWICE. THE LIGHT ISSUE, MELTING WIRES, IS AN ONGOING ISSUE.

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HEADLIGHTS WIRES ARE MELTING CAUSING THE LOW AND HIGH BEAMS TO MELT AS WELL. I HAVE TO BUY NEW WIRING HARNESS AND HEADLIGHTS EVERY TWO WEEKS. I AM WORRIED THIS IS GOING TO CATCH FIRE EVENTUALLY. THE LIGHTS WILL GO ON AND OFF. SOMETIMES I HAVE ONLY HIGH BEAMS, OR LOW BEAMS, SOMETIMES ONE OF EACH, BUT NEVER ALL WORKING, THEN THEY WILL JUST TURN OFF. THIS PAST WEDNESDAY, OCTOBER 17, 2018 I HAD DRIVEN TO CHURCH AND HAD ONLY ONE LIGHT, AN HOUR LATER I WENT TO GET IN MY CAR AND I HAD NO LIGHTS AT ALL. NO ONE COULD FIX IT. I HAD TO DRIVE HOME FROM MY CHURCH WITH MY EMERGENCY LIGHTS FLASHING. I WAS RAN OFF THE ROAD NUMEROUS TIMES AND ALMOST RAMMED IN THE REAR OF MY VEHICLE. IT WAS MYSELF AND MY 10-YEAR-OLD SON IN THE VEHICLE. THE LIGHT ISSUE, MELTING WIRES, IS AN ONGOING ISSUE.

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HEADLAMP WIRE HARNESS MELTED. LEFT LOW BEAM HEADLAMP BULB AND CONNECTOR WAS BURNT/MELTED. I PAID THE DEALERSHIP TO FIX THIS. I AM CONCERNED IT IS A FIRE HAZARD, AND ALSO A SAFETY HAZARD IF IT GOES OUT AGAIN.

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