Home · 2013 Kia Optima Phev · Complaints

What 1,371 owners told NHTSA about the 2013 Kia Optima Phev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,371)Crash / fire / injury (158)Engine (609)Steering (211)Electrical system (145)Body & structure (126)Fuel system (117)Brakes (108)Transmission & drivetrain (63)Airbags (60)Engine & cooling (41)Speed control (39)

7 of 1,371 complaints match · Steering · crash/fire/injury only · clear filters

Feb 24, 2022SteeringVisibility & wipersFire

The contact owns a 2013 Kia Optima. The contact stated while driving at 55 mph during rain, the windshield wiper where violently wiping and there was a burning odor coming from the steering wheel. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 200,000.

NHTSA ODI 11453897

Jun 18, 2019SteeringTransmission & drivetrainEngineCrash

TAKARA RECALL: MY ENGINE HAD BEEN KNOCKING/SHAKING FOR A GOOD MINUTE NOW. WHEN I HAVE IT RUNNING AND HOOD OPEN IT'S JUST VIBRATING EXTREMELY HARD AND CONSTANTLY.I'VE NOTICED IT WANTS TO STALL OR NO SHIFT CORRECTLY AFTER A DEAD STOP AND SOMETHING GOING INTO 3RD GEAR. EVEN WHILE JUST IDLING I CAN FEEL THE ENGINE SHAKING THE WHOLE CAR FROM INSIDE.

NHTSA ODI 11221025

Feb 21, 2018SteeringSuspensionCrash1 injury

ON AUGUST 17TH , 2017 AFTER MAKING A BROKEN U TURN, I DROVE MY 2013 KIA OPTIMA ONTO A ROAD AT A HIGH RATE OF SPEED, TO FLOW INTO TRAFFIC, AND HIT A CURB THAT I BELIEVED I WAS CLEAR OF. I SUFFERED WHIPLASH AND SEVERE PAIN FROM MY ACCELERATOR FOOT UP TO MY SHOULDERS AS BOTH HANDS WERE ON THE STEERING WHEEL. I HAVE HAD TO TAKE OFF MANY DAYS TO REST SINCE THEN. AFTER A VISIT TO THE DEALER WHERE I REPORTED THE ACCIDENT, THE REP SUGGESTED THAT THE CAR SHOULD HAVE A FRONT CAMERA. AFTER THE ACCIDENT I BEGAN TO HEAR AND FEEL NOISE AND EXCESSIVE PLAY IN THE STEERING WHEEL, AND TOOK THE CAR TO MY MECHANIC WHO DISCOVERED THE FAULTY PART, THE FLEXIBLE COUPLER AND RECOMMENDED I TAKE IT TO THE DEALER TO HAVE THE RECALLED PART THAT CAUSED ACCIDENT REPLACED. I HAD HAD MY SUSPICION'S AS TO WHY THE CAR HAD NOT BEEN DRIVEN MUCH BY THE PREVIOUS OWNERS, AND THAT THE INACCURATE NAVIGATION MAY HAVE CAUSED THEM TO HAVE AN ACCIDENT, THAT WAS NEVER REPORTED. I BELIEVE I HAVE CASE AGAINST THE DEALER AND THE MANUFACTURE, FOR MY PAIN AND SUFFERING. AS A TBI SUFFERER THIS LAST EVENT IS CAUSING MAJOR COMPLICATIONS; AND NOW DIZZINESS, DEPRESSION, UNCERTAINTY AND HEADACHES HAVE RETURNED.

NHTSA ODI 11074182

Jul 12, 2017SteeringCrash

CAR WAS DRIVING ON THE FREEWAY AT NORMAL SPEED. THE STEERING FROZE WITH THE WHEELS TURNED, SENDING THE CAR OFF THE ROAD INTO THE DITCH. NO INJURIES BUT THE CAR SUSTAINED DAMAGE TO THE FRONT BUMPER, FENDER, HEADLIGHT ASSEMBLY, ETC. I UNDERSTAND THERE HAVE BEEN REPORTS OF STEERING ISSUES WITH THIS MAKE AND MODEL.

NHTSA ODI 11004869

Apr 4, 2017SteeringAirbagsCrash

NO PREVIOUS PROBLEMS WITH STEERING IN THE YEAR VEHICLE WAS OWNED, WAS BOUGHT PREOWNED WITH 25K MILES ON IT, NOW WITH 28K MILES ON IT. ON DAY OF ACCIDENT, ROADS WERE DAMP, WHILE DRIVING ON ROAD LITTERED WITH NUMEROUS POT HOLES AND BUMPS, CAME AROUND A CORNER ON WHAT SEEMED TO BE BUMP FREE PAVEMENT, STEERING JERKED RIGHT, CAR VEERED INTO THE GRASSY TERRAIN ALONGSIDE ROAD, COULD NOT REGAIN CONTROL OF CAR AS STEERING WAS FIGHTING ME NO MATTER WHAT I DID, RAISE IN TERRAIN FORCED PASSENGER SIDE DOWN AN DRIVER SIDE OF CAR INTO AIR, CAR CAME TO REST NEAR SIDE OF ROAD ON IT'S PASSENGER SIDE, ALSO AIR BAGS DID NOT DEPLOY. THIS CAR IS SUPPOSEDLY SAFE I BELIEVE I SURVIVED THANKS TO AN ANGEL ABOVE KEEPING ME SAFE.

NHTSA ODI 10970401

Aug 3, 2016SteeringSeatsEngineCrash5 injuries

MY 2013 KIA OPTIMA HAS HAD DIFFICULTY REMAINING IN A SRAIGHT LINE ON THE FREEWAY. TENDS TO PULL LEFT AND RIGHT. THE RATE OF TRAVEL IS APROX. 45-65MPH. THERE IS ALSO A PROBLEM WITH "OVERSTEERING" WHEN I ATTEMPT TO RETURN TO THE CENTER OF THE LANE. I HAD BEEN DRIVING MY OTHER CAR FOR 29YRS, AND I ASSUMED THAT NEWER CARS MAY HAVE BEEN DIFFERNT, SUCH AS BEING MORE SENSITIVE WITH STEERING. I HAVE ALMOST HAD A COLLISION ON THE FREEWAY BECAUSE THERE ARE ALSO BLIND SPOTS IN SEVERAL AREAS OF THE KIA OTIMA. THIS TIME I DID END UP IN COLLISION BECAUSE OF BLINDSPOTS AND OVERSTEERING IN ORDER TO AVOID HITTING THE CAR NEXT TO ME, AND INSTEAD HIT THE CAR NEXT TO ME ON THE OTHER LANE WHEN I ATTEMPTED TO MOVE OUT OF THEIR WAY THIS OCCURRED FROM SENSETIVE OVERSTEERING. OUR AIRBAGS DID NOT DEPLOY. BEFORE THIS ACCIDENT, I HAD RECEIVED A LETTER FROM KIA STATING THEY WANTED TO KNOW IF I WOULD LIKE TO TRADE UP TO THE KNEW KIA OPTIMA. THE EMAIL STATED THEY HAD NEW FEATURES; SUCH AS CAMERAS FOR BLIND SPOTS. THIS MADE ME AWARE THAT KIA KNEW THERE WAS A PROBLEM WITH THESE SERIOUS .BLINDSPOTS. THE CAR WAS ALSO BEGINNING TO RUMBLE, AND I BELIEVED IT WAS COMING FROM THE ENGINE,IN FACT QUITE SURE IT WAS FROM THE ENGINE. I ALSO HAD RECEIVED A LETTER IN THE MAIL FROM KIA, STATING THEY WERE HAVING PROBLEMS WITH THE ENGINES FROM CERTAIN YEARS OF THE KIA OPTIMA MY CAR WAS WITHIN THE YEARS STATED. IT STATED THEY WOULD HONOR THIS PROBLEM IF YOU KEPT THIS LETTER IN YOUR CAR, WHEN BRINGING IT IN FOR REPAIRS. I WAS GOING TO DO THIS, BUT THE CAR IS NOW TOTALED AFTER THE ACCIDENT.

NHTSA ODI 10892968

Dec 30, 2014SteeringSuspensionBody & structureCrash

HAVING PURCHASED THE CAR ON 12/11/14 MY DAUGHTER DID NOT HAVE MUCH EXPERIENCE DRIVING THE CAR.... ON DECEMBER 27 SHE "LOST CONTROL" OF THE CAR, AND RAN INTO THE WALL ON A BUSY HIGHWAY IN CHICAGO. THE ACCIDENT OCCURRED ON A DRY EVENING, AND SHE EMPHATICALLY STATES THAT SHE DOES NOT KNOW HOW SHE LOST CONTROL OF THE CAR, AND THAT IT WAS PULLING TO THE LEFT. THE ONLY RATIONALE CONCLUSION WAS THAT SHE MIGHT HAVE HAD A TIRE BLOW OUT. THAT IS, UNTIL A FRIEND RECOMMENDED I CHECK THE WEB, AND CHECK IF OTHERS MAY HAVE BEEN OR ARE EXPERIENCING THE SAME THING. ALTHOUGH I HAD DONE MY DUE DILIGENCE WHEN RESEARCHING THE CAR E.G. RECALLS, KNOWN PROBLEMS, ETC. PRIOR TO PURCHASING THIS CAR, I DID NOT CHECK SPECIFICS SUCH AS STEERING. LONG OF THE SHORT, TWO DAYS AFTER THE ACCIDENT AND WHEN I GOOGLED STEERING PROBLEMS, THIS SITE HTTP://WWW.CARCOMPLAINTS.COM/KIA/OPTIMA/2013/STEERING/STEERING.SHTML WAS ONE OF THE FIRST TO SHOW UP. I WAS AMAZED TO FIND 35 COMPLAINTS IN REFERENCE TO THE SAME STEERING ISSUE. AFTER READING THE COMPLAINTS I AM I CONVINCED THAT THIS STEERING ISSUE IS THE CONTRIBUTOR TO MY DAUGHTER'S ACCIDENT. IT IS THE ONLY LOGICAL EXPLANATION OTHER THAN A BLOW OUT. I THINK THIS MAY BE A RESULT OF THE STEERING PROBLEMS ASSOCIATED WITH THE 2013 OPTIMAS. I WONDER HOW MANY ACCIDENTS OR DEATHS IT IS GOING TO TAKE FOR KIA TO ADMIT SOMETHING IS NOT RIGHT AND DO THE RESPONSIBLE THING? IT SOUNDS AS THOUGH THERE NEEDS TO BE A MANUFACTURERS' RECALL BEFORE A FATAL ACCIDENT OCCURS, IF IT HASN'T ALREADY .... *JS

NHTSA ODI 10669214

Working with the data? Download all 1,371 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Kia Optima Phev verdict →