What 211 owners told NHTSA about the 2013 Kia Forte Koup

The contact owns a 2013 Kia Forte. The contact stated that while driving 45 MPH, the check engine warning light illuminated, and the vehicle went into LIMP Mode. The contact stated the vehicle was unable to exceed 20 MPH. The vehicle was taken to an independent mechanic, and the knock sensor was replaced as a temporary fix. The failure reoccurred 2 days later. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine); however, an unknown dealer attempted to charge the contact to replace the engine, even though the recall notification stated that the engine would be replaced as needed, free of charge. The manufacturer was made aware of the issue but declined the service request. No further information was available. The failure mileage was approximately 115,000.

NHTSA ODI 11730126

The engine has been making humming noise which is getting louder with time

NHTSA ODI 11707534

On 11/20/2024 I spoke to Denise Sanchez , she is the service manager for KIA and the reason of the call was about a complaint from Joel Sambrano one of her associates that was very unprofessional when I first called to set up the appointment for the recall. On 11/24/2024, I had a towing company delivered my 2013 KIA Forte to the service department at the Laredo KIA dealership for a recall on the engine. That day I did received a call from her telling me that my vehicle was there, but supposedly I did not had an appointment. I was upset with her because twice I had spoken to her about me taking the vehicle there and she was telling me that I didn't. Three weeks passed and I never heard of the dealership, so I called them and requested to speak to her, she informed me that my vehicle was parked in the back still and that they haven't had my vehicle checked because I did not have an appointment. So I told her that since she took it upon herself to do that, I was going to file a complaint against her with I did with corporate office. I was given this case#[XXX] by Monica, and she said that she will call me back with the status of my vehicle. A week passed and I got a call from the Laredo KIA dealership telling me that I had to go to the dealership to pick up my battery, and take them back the battery after it was recharged or a new battery because my vehicle won't start. That sounded to me very offensive so I told her that it wasn't my fault that the manager kept my vehicle all that time there, so the battery got damaged also so that was her fault and she needed to deal with that situation. A few days later I contacted corporate again but I found out that the complaints that they were making, they were sending them to her and she was the one responding to those complaints against her. I spoke to the manager Mario and he said to me that he was going to assist me with this , but till this day hasn't done anything to fix the issue other than giving me excuses. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11657001

Not an incident but I have noticed a whining noise and also a knocking noise coming from the engine and I've been told that it could be lifters or pistons not sure which but alot of others have complained about the same noises on their vehicles. If they were faulty from being built shouldnt the manufacturer replace these parts? That can be costly and if people are like me on a fixed income, I simply cant afford to come out of pocket for these repairs! They should have recalls on these parts. My car needs these replaced now and I just cant afford it like I'm sure many others cant. Yall should be ashamed of yourselves for selling vehicles that you cant stand by! The whole engine probably needs replacing now. Just something that you all should be aware of, in which I'm sure you are...and just refuse to address the issues

NHTSA ODI 11654225

8/24/22, 2/3/23, 10/23/23. 6/14/24 I began getting random illumination of an ICON of an engine. It would come on then off. When I called KIA, I was told if the light stayed on then get an appointment with Kia. The illumination rarely stayed on then I got a recall letter, so I got an appointment with Kia rather soon initially. I didn't get much information on the matter from the mechanic and that bothered me. I started leaving the car parked due to getting a run around from Kia. There were problems in slow starting the vehicle as well as light issues inside and outside the vehicle, so I got a new battery. There were some weird types of shakings or types of car seizures at times. During August 2022, Kia ran some software tests. Kia continued to service my vehicle and the prices got expensive. With all the tests and repairs the vehicle MIL returned then it failed to start and at times, it began having difficulty starting during 2023. I began contacting Kia and its manufacturer more often about the times my car was out and had to be tolled a few times during last year until the starter had to be replaced last year. The Kia dealer initially tried to scheduled appointment during the month of September, 2024 as the MIA and some other Haydraulic light came on and made it more difficult to even drive. I was told they were seriously busy when I called Kia. Then the next appointment when I called the dealer of Kia on 6/18/24 was set for 7/17/24 in VB, but I never got any calls or confirmation. I called numerous times. It was really frustrating even after I been contacting Kia and the manufactural numerous times without any returned calls. I got a similar recall on my Kia 2019, Cadenza during the end of May 2024. I hope I can get my 2013 back soon before this other car needs fixing or breaks down, too. Both of these vehicles were purchased new. I don't understand why it is taking so long to fix with a fuse. I had considered trying to sale as I need my vehicle(s).

NHTSA ODI 11600781

I took my car into the dealership to be told there’s not yet a remedy for my cars it’s been 5months and now my cars stalling and the check engine light is flashing after I just had repairs done in April

NHTSA ODI 11589432

The contact owned a 2013 Kia Forte. The contact stated that while at a complete stop at the traffic light, the check engine warning light was illuminated. The contact stated that after accelerating at 20 MPH from the complete stop, another vehicle crashed into the passenger's side of the vehicle, and the vehicle was pushed towards a residence. The contact stated that the brake pedal was depressed, but the vehicle failed to respond, causing the front end of the vehicle to crash into the residence. The air bags deployed. There was no injury sustained. A police report was filed. The vehicle was towed and totaled. The dealer was notified of the failure. The contact later received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic), which she related to the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11582549

MY WINDOWS BEGAN TO ROLL UP SLOWER THAN USUAL. WHEN I ROLL MY WINDOW UP SEEMS LIKE MY LIGHTS WOULD DIM. BUT NOT ALL THE TIME. ON THIS PARTICULAR DAY, I PARKED MY CAR. IT SEEMED TO BE RUNNING JUST FINE BEFORE I TURNED IT OFF. HOWEVER, WHEN I WENT BACK OUT TO TURN IT ON, THE KEY WOULD NOT TURN NOR WOULD THE GEAR MOVE. ONCE I SAT FOR HOURS WAITING FOR A FAMILY MEMBER TO ASSIST ME. THE FAMILY MEMBER CAME AND WAS ABLE TO GET THE CAR STARTED. ONCE STARTED WE BEGAN TO SEE AND SMELL SMOKE. IT SMELLED LIKE ELECTRICITY. THE CAR DIED OUT AND CONTINUED TO SMOKE REALLY BAD AND THE SMELL OF ELECTRICTY BECAME STRONGER. THE CAR WOULD NO LONGER START.

NHTSA ODI 11568694

Driving one day and check engine light came on. Car began to stutter and a billow of white smoke came from rear. Vehicle was disabled. Towed to Kia dealership. Dealership states they are doing a cylinder test. The car has been at the dealership since 08/14/2023. I have reached out to the dealer 5 times and have not gotten a response. Each time I have called I have been told that a service advisor will call me back. They won’t even tell me what’s wrong or causing the car to shut off and overheat. Car starts normally and then within ten minutes white smoke appears from the exhaust. Also hot liquid steams off engine. Last time I contacted the dealer was on 11/30/23. They said a service advisor would call me back. It is currently 12/12/23 and my issue is still not resolved. Car is still at dealership and has not moved. I am the second owner of the vehicle and have a extended warranty through a third party.

NHTSA ODI 11559666

Hi, I brought my car to a local kia dealer for the open recalls stated above and the dealership Crain Kia has refused to fix it for a unknown reason. The dealer inspected it and told me they needed to stop because of the engine being a used one? it was not clear on exactly why but that is all they told me. I know that the recall is for engine fire and safety so its not clear as to why they would refuse to fix it

NHTSA ODI 11556110

The engine pistons seized while going slow turning a corner and brought my car to a sudden stop. There were no engine lights on before it seized and after it happened there are still no engine lights on yet it no longer can function. Essentially after the starter turns over, the engine just makes a loud clunking noise. Oil levels are full, coolant full, and with the radio off there weren't any noises coming from the car until it stopped dead in the road. My safety was at risk when it happened because at midnight after coming back from a long movie, on a dark winding road, the car seized and I couldn't get it all the way over. I was so scared a car would come around the corner and hit my car, my wife and myself while we waited. My insurance company towed the car to a repair shop and they gave me a $6500 repair bill. I called a Kia dealership, specifically the repair shop talking though the issue and next steps and they said not to bring it into the dealership because they aren't able to fix it and instead to send it to a junk yard. This issue has no warning lights, no red engine lights, no odd sounds coming from the engine, no oil leaks present prior to the engine seizing and essentially left me and my wife stranded in a dangerous situation.

NHTSA ODI 11556137

The contact owned a 2013 Kia Forte. The contact stated that while parked, a passerby observed fire emanating from the engine compartment. The origin of the fire was unknown. The police report was filed. The fire department extinguished the fire. The vehicle was towed to a lot where it was deemed destroyed. The manufacturer was not notified of the failure. The failure mileage was 200,000.

NHTSA ODI 11550633

Was driving at approximately 60 MPH and heard an abnormal knocking noise sound coming from the engine compartment. The knocking noise occurred whenever the accelerator was pressed. No warning light was illuminated. Took car to mechanic where it was diagnosed and determined that the engine rod bearings needed to be replaced. Car had 205,000 miles at the time of engine failure and has been well maintained with records.

NHTSA ODI 11546726

No warnings driving vehicle started to hear a tapping noise Park the vehicle two days later started vehicle to take to shop belt blew off in pieces car stopped locked up would not restart no warning lights no loss of anything just stopped after one day of tapping told motorized seized did contact Kia also looked up information regarding what it could be and it matches the other issues customers are having and have had with their motors yet told no recall although all same symptoms

NHTSA ODI 11542216

No warning light or nothing just out the blue started knocking and shaking violently lost power almost got hit by a tractortrailer. It has been confirmed from independent shop #4 rod bearing spun and paper thin this happened on interstate 81 near UVA medical center the date was 8-2-2023

NHTSA ODI 11538809

The contact owns a 2013 Kia Forte. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the dealer refused to complete the recall repair because additional repairs were needed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and determined that the vehicle should be repaired. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11533035

The contact owns a 2013 Kia Forte. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11524615

Engine started producing a knocking sound, maybe a couple weeks later experienced catastrophic Engine failure, with a portion of the engine being thrown from the bottom of the engine block.

NHTSA ODI 11523742

Engine fire

NHTSA ODI 11520312

A summary of the issue resolved but not recognized by Kia Motors. Engine knocking. Was checked and replaced. 2013 Kia Forte EX VIN: [XXX] SEDAN 4DR 2.0L I4 F DOHC 16V GASOLINE FRONT WHEEL DRIVE. Paid $4,384.00 for replacement. This engine should be added to the NHTSA Part 573 Safety Recall Report 20V-750 - vehicle 4. But it is not, WHY?!?!?! Same vehicle as 2014 model and that engine (2.0L) is on the recall report. Same engine and same problem but NHTSA did not include my model engine. Please reconsider and add this engine to the recall report. Kia will not fully acknowledge fault for these engine failures. I have reported this to Kia Motors and they closed my case as unresolved because no recall was reported. Case # [XXX] submitted 2/12/2019. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11519161

Sudden rod bearing failure on a well maintained Engine. Other 2013 Kia Koups have recalls for the engine, but this specific vin does not and experiences the same problem with the THETA II engine. Engine is destroyed at 190,000 miles.

NHTSA ODI 11516037

So I bought my car used at a Kia Dealership. When I got my car I noticed that my cars engine was ticking. So I took it in. They said that I needed to replace the fan because it was worn down and that my extended warranty covers it. but went on to say well those Kia's make and model and year just make noise like that. So why say my fan needs replacing implying the cause of the noise and then go on to say that. I've googled and done a ton of research it feels like and asked ,many mechanics who might think what it is. and they all say its coming from the engine. and the amount of people complaining about the same problem. and some bought there car brand new so.... there is something going on that they dont want us to know.

NHTSA ODI 11514319

The contact owns a 2013 Kia Forte. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 70 MPH, the RPMs started to fall, and the vehicle began to stall. The vehicle failed to shift to the intended gear. The RPMs dropped to 0. The contact was able to get the vehicle to the side of the road and the vehicle was towed to a certified mechanic and was diagnosed that the engine had failed and needed to be replaced. The dealer denied the engine replacement despite the remedy stated that the engine would be replaced if deemed necessary. The dealer stated that the ECU update was needed prior to the engine failure. The manufacturer confirmed that the engine should be replaced and referred the contact back to the dealer for assistance. The dealer declined to replace the engine. The manufacturer was made aware of the failure and the issues regarding the dealer. The manufacturer confirmed that the ECU needed to be updated first. The approximate failure mileage was 140,000. Parts distribution disconnect.

NHTSA ODI 11513599

The contact owns a 2013 Kia Forte. The contact stated while driving 30 MPH, the vehicle lost motive power and stalled. The contact was unaware if there were any warning lights illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 20V750000 (Engine). The manufacturer was contacted and stated that the VIN was not included in the recall. The approximate failure mileage was 136,000.

NHTSA ODI 11507596

The contact owns a 2013 Kia Forte. The contact stated that while driving at approximately 30 MPH, he depressed the accelerator pedal to change lanes and heard an abnormal knocking noise sound coming from the engine compartment. The contact stated that the knocking sound occurred whenever the accelerator pedal was depressed. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the engine rod bearings needed to be replaced. The contact was informed by the independent mechanic that the failure could be related to NHTSA Campaign Number: 21V259000 (Engine). Additionally, the contact reported that he had also experienced failures with the loss of power steering functionality, but the failure was intermittent. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 29,000. The contact stated that the manufacturer was notified but that they would not diagnose the vehicle without charge. The vehicle was checked by two different tire specialists. All of the tires were replaced.

NHTSA ODI 11506629