What 211 owners told NHTSA about the 2013 Kia Forte Koup

The contact owns a 2013 Kia Forte. The contact stated that while driving at 30 MPH, the brake pedal failed to operate as needed and depressed to the floorboard without warning. As a result of the brake failure, the contact crashed into the rear of another vehicle. The contact stated that both front driver and front passenger seat belts failed to retract as both she and her son were violently jerked forward upon impact. The air bags deployed upon impact. A police report was filed. Both the contact and her son were treated for minor pain and bruising at a local hospital. The whereabouts of the other driver are unknown. The vehicle was driven to an independent mechanic, where the contact was given an estimate for the repair. Neither the manufacturer nor the dealer had yet been notified of the failure. Upon investigation, the contact discovered that there were two recalls on the vehicle, NHTSA Campaign Number: 17V773000 (Service Brakes, Hydraulics) and NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulics). The vehicle was not repaired and remained in the possession of the independent mechanic, where it could be salvaged. The failure mileage was approximately 159,000.

NHTSA ODI 11709918

The contact owned a 2013 Kia Forte. The contact stated that her daughter was occupying the front passenger's side seat while the wife of the contact's daughter was driving 65 MPH. The contact stated that another vehicle that was driving approximately 100 MPH crashed into the rear driver's side of the vehicle, causing the vehicle to roll over approximately 4-5 times. The vehicle landed on its driver's side against a tree. The air bags failed to deploy and the seat belt failed to restrain the contact's daughter. The emergency units arrived at the scene, cut the vehicle, assisted both passengers out of the vehicle and transported the passengers to the hospital. The driver sustained bruises and whiplash and received assistance from a chiropractor. The contact's daughter sustained a break to the c6, fracture of the c7, t2 t3, t4 and t7, , sustained a broken left clavicle, large laceration on the right thigh, bulging of the C6, broken front teeth and a strain of the natural neck curve. Additionally, the contact's daughter was partially scalped and nearly died due to blood cloths in the lungs and legs caused by body trauma. The contact's daughter underwent surgeries on the scalp and neck and was currently undergoing physical therapy and pain management. The vehicle was towed and totaled. A police report was filed but the contact did not have the information available. The dealer and the manufacturer were notified of the failure. The failure mileage was unknown.

NHTSA ODI 11672004

On [XXX] , my 2013 Kia Forte SX Koup caught fire while I was driving on the tollway. Kia failed to notify me that I was sold a Lemon Car, leading to this life-threatening incident. The steering wheel and gas pedal became unresponsive, and my brakes stiffened, making it extremely difficult to stop. I feared for my life and safety as I struggled to pull over. After parking, I smelled fumes and saw fire under the hood. I called 911, and emergency services arrived to extinguish the fire. As a result, I now have respiratory issues from inhaling fumes, migraines from hitting my head, and a pulled muscle from forcing the locked steering. I have been unable to seek medical care due to the financial burden of renting a car, which has cost me $1,083.74 so far, using funds intended for rent. I contacted Kia on October 9th, 2024, but they delayed their response until October 15th. Since then, they have continuously prolonged the process, now saying it will take over a month and a half. Kia also failed to notify me of a recall related to this issue, which I later discovered on my own. I am requesting immediate action from Kia, including reimbursement for my rental, vehicle replacement, and compensation for medical expenses. Kia's delays and lack of concern for my safety and well-being are unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11621129

The contact owns a 2013 Kia Forte EX. The contact stated that while his daughter was driving 55 MPH, she noticed smoke emerging from the vehicle. The driver pulled over and called roadside assistance. All the warning lights illuminated. Upon arrival, roadside assistance informed the driver the engine had caught fire and had seized. It was unknown how the fire was extinguished. The contact stated that the failure was due to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was towed to an independent mechanic, who informed him the engine needed to be replaced. The vehicle was repaired. The local dealer was not contacted. The manufacturer was contacted, who started a claim. The manufacturer requested a photo of the engine but the contact stated that he did not have any photos. The failure mileage was approximately 118,150.

NHTSA ODI 11618724

The contact owned a 2013 Kia Forte. The contact stated that while at a complete stop at the traffic light, the check engine warning light was illuminated. The contact stated that after accelerating at 20 MPH from the complete stop, another vehicle crashed into the passenger's side of the vehicle, and the vehicle was pushed towards a residence. The contact stated that the brake pedal was depressed, but the vehicle failed to respond, causing the front end of the vehicle to crash into the residence. The air bags deployed. There was no injury sustained. A police report was filed. The vehicle was towed and totaled. The dealer was notified of the failure. The contact later received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic), which she related to the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11582549

MY WINDOWS BEGAN TO ROLL UP SLOWER THAN USUAL. WHEN I ROLL MY WINDOW UP SEEMS LIKE MY LIGHTS WOULD DIM. BUT NOT ALL THE TIME. ON THIS PARTICULAR DAY, I PARKED MY CAR. IT SEEMED TO BE RUNNING JUST FINE BEFORE I TURNED IT OFF. HOWEVER, WHEN I WENT BACK OUT TO TURN IT ON, THE KEY WOULD NOT TURN NOR WOULD THE GEAR MOVE. ONCE I SAT FOR HOURS WAITING FOR A FAMILY MEMBER TO ASSIST ME. THE FAMILY MEMBER CAME AND WAS ABLE TO GET THE CAR STARTED. ONCE STARTED WE BEGAN TO SEE AND SMELL SMOKE. IT SMELLED LIKE ELECTRICITY. THE CAR DIED OUT AND CONTINUED TO SMOKE REALLY BAD AND THE SMELL OF ELECTRICTY BECAME STRONGER. THE CAR WOULD NO LONGER START.

NHTSA ODI 11568694

The contact owned a 2013 Kia Forte. The contact stated that while parked, a passerby observed fire emanating from the engine compartment. The origin of the fire was unknown. The police report was filed. The fire department extinguished the fire. The vehicle was towed to a lot where it was deemed destroyed. The manufacturer was not notified of the failure. The failure mileage was 200,000.

NHTSA ODI 11550633

Engine fire

NHTSA ODI 11520312

The contact owns a 2013 Kia Forte Ex. The contact stated when at a complete stop, the driver in front accelerated with the vehicle in reverse and crashed into the front of the contact's vehicle. The entire front vehicle was damaged. The air bags did not deploy. There were no warning lights. The contact was stuck in the vehicle, the seat belt was not functional. The police were notified; however, there was no police report. The contact was not injured or had any medical treatments. The vehicle was driven to the home, then towed to the local auto body shop. There was no diagnosis of the failure with air bags or seat belts faulty. The contact believes the failure could be related to NHTSA Campaign Number 18V363000 (Air Bags). The vehicle has been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 34,000

NHTSA ODI 11463187

The contact owns a 2013 Kia Forte. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine). The contact stated that while driving at 50 - 55 mph, noises were heard and smoke came from the front and rear of the vehicle. The contact pulled over and had the vehicle towed to the dealer. The dealer replaced the engine and fuel pump. However, while the dealer was test driving the vehicle, abnormal noises were heard. The dealer informed the contact that they would contact the manufacturer to replace the engine. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was 66,917.

NHTSA ODI 11438039

I have owned my 2013 kia forte for over 7 years. Within the last 3 years I have had significant issues with my tail lights and break lights burning out. To the point that the socket completely melted and shattered the light bulb.upon attempting to fix and remove the melted socket I sliced my hand open. I have been pulled over multiple times for my lights flickering or even just being out. It's to the point where I carry spare light bulbs in my car. I've had a mechanic look at my vehicle and I've been advise that I need to have the whole tail light assembly replaced. This is a huge safety issue especially when traveling with my small children. I've spoken with many people that have this model car and all experience the same issue. I'm shocked to know this is not a recall issue!

NHTSA ODI 11421549

The contact owned a 2013 Kia Forte. The contact stated while driving 10 mph, the vehicle loss motive power and stalled. The contact parked the vehicle and saw smoke entering the cabin of the vehicle through the vents. The contact exited the vehicle before the vehicle caught on fire. There was no injury sustained. The fire department extinguished the fire. A fire report was filed. A police report was not filed. The insurance company deemed the vehicle a total loss. The contact called local dealer and made them aware of the failure. The manufacturer was informed of the failure. The VIN was included in NHTSA Campaign Number: 20V750000 (Engine). The failure mileage was approximately 85,400.

NHTSA ODI 11420163

I WAS IN A CAR ACCIDENT, PUSHED ON MY BRAKE THE CAR KEPT MOVING AND I HAD NO WARNING, MY CAR IS NOW TOTALED

NHTSA ODI 11415986

MY 2013 KIA FORTE KOUP WAS PARKED AS I RAN INTO THE STORE, I CAME OUT TO MY CAR ON FIRE AND IT IS NOT REPAIRABLE. IT WAS ALL FROM BEHIND THE DASHBOARD THE ELECTRICAL I BELIEVE AS MY STEERING WHEEL AND EVERYTHING WAS ON FIRE. I HAVE A 10YR WARRANTY ON MY CAR, I RECEIVED AN URGENT RECALL A FEW DAYS AFTER MY CAR FIRE IN REGARDS TO POSSIBLE ENGINE COMPARTMENT FIRE AND SOMETHING ELSE. I CONTACTED THE DEALERSHIP WHO I PURCHASED MY CAR FROM BUT THEY SAID WE DO NOT DEAL WITH THAT YOU MUST CONTACT KIA CONSUMER ASSISTANCE SO I DID THE VERY NEXT DAY. I SPOKE WITH RYAN AND HE GAVE ME A CASE NUMBER STATED NOT TO WORRY THEY WILL GET ME IN A CAR AND HAVE MY CAR INSPECTED AND SEE WHAT THEY CAN DO FOR ME. I HEARD FROM HIM TWICE THEN NOTHING FOR TWO WEEKS THEIR SYSTEMS WERE DOWN, I HAVE CALLED AND EMAILED SO MANY TIMES WITH NO CALL BACK OR EMAIL BACK. I DEMANDED TO SPEAK WITH A SUPERVISOR BECAUSE 3 WEEKS AND NOTHING HAS BEEN DONE I DID NOT HAVE A REPLACEMENT CAR OR RENTAL AND MY RENTAL THROUGH MY INSURANCE COMPANY WOULD ONLY BE FOR 30 DAYS. THE MANAGER WAS JEFF STROUP WHO WAS NOT HELPFUL AND A LITTLE SHADY ALSO LAUGHED AT ME BECAUSE I WAS UPSET I HAD NO CAR NO ANSWERS NO RESULTS. HE SAID IT TAKES A WHILE TO HAVE VEHICLE INSPECTED AND THEN ANOTHER MONTH FOR THE RESULTS, BUT YET I AM AT THEIR MERCY BEING I HAVE NO CAR AND I HAVE A WARRANTY. HE WAS RUDE AND NOT HELPFUL AT ALL. HE ASKED ME TO SEND HIM THE BILL FOR THE RENTAL CAR I HAD TO PAY OUT OF POCKET, I DID AND HAVE NOT HEARD FROM HIM. I HAVE CALLED MANY TIMES AND THEY DO NOT GIVE YOU ANYONES DIRECT NUMBER OR EMAIL. IT IS ABOUT 2 MONTHS SINCE MY CAR FIRE AND NO PHONE CALLS NO INSPECTION OF MY CAR AND ABSOLUTELY NO HELP FROM KIA! I DO NOT UNDERSTAND HOW THEY GIVE HORRIBLE CUSTOMER SERVICE AND FAIL TO ASSIST SOMEONE WHO SPENT A LOT OF MONEY ON THEIR CAR AND HAS A WARRANTY. I CURRENTLY HAVE NO VEHICLE BUT A WARRANTY THAT DOES NOTHING

NHTSA ODI 11406929

TL* THE CONTACT OWNS A 2013 KIA FORTE. THE CONTACT NOTICED HER CHECK ENGINE LIGHT WAS ILLUMINATED WHILE DRIVING AT 50 MPH, SHE STOPPED FOR FUEL AND THE CHECK ENGINE LIGHT WENT OFF. THE CONTACT STATED THE VEHICLE WOULD SPUTTER AND SHAKE WHILE THE VEHICLE WAS IN PARK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A MISFIRE SHORT IN THE WIRING. THE CONTACT STATED WHILE PARKED A BURNING ODOR WAS DETECTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE LOCAL DEALER WAS NOT INFORMED OF THE FAILURE. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

NHTSA ODI 11400208

I RECEIVED AN EMAIL FROM CARFAX NOTIFYING ME OF A RECALL FOR MY CAR PERTAINING TO A POSSIBLE FIRE, I CALLED DEALERSHIP TO SET UP APPOINTMENT AND FOUND OUT THERE WAS 2 RECALLS FOR MY CAR BUT NEVER ONCE RECEIVED ANY NOTIFICATION FROM KIA. MY APPOINTMENT WAS FOR THE COMING SATURDAY BUT ON WEDNESDAY AFTER I PARKED AND RAN INTO THE GROCERY STORE FOR LESS THAN 15MINS I CAME OUT TO A GENTLEMAN WHO ASKED IF THIS WAS MY CAR, WHEN I LOOKED AT IT I WAS CONFUSED BECAUSE ALL THE WINDOWS WERE BLACK AND SMOKE WAS COMING I BELIEVE FROM EITHER THE HOOD OR WINDOW, HE SAID YOUR CAR IS ON FIRE. BEFORE I KNEW WHAT WAS HAPPENING THERE WERE FIRE TRUCKS AND POLICE. MY ENTIRE INSIDE OF MY CAR BEHIND THE DASHBOARD AND ALL ELECTRICAL WIRES WERE BURNED THE ENTIRE DASHBOARD STEERING WHEEL RADIO EVERYTHING. MY CAR WAS DESTROYED, I CALLED MY INSURANCE COMPANY RIGHT AWAY AS THE POLICE ADVISED ME TOO AND LATER ON A FRIEND GAVE ME THE NUMBER TO THE KIA CONSUMER ASSISTANCE WHERE I NOTIFIED THEM.

NHTSA ODI 11398954

MY KIA WENT ON FIRE AND I WAS NEVER NOTIFIED BY KIA, I FOUND OUT FROM CARFAX AND SET UP APPOINTMENT TO HAVE THIS RECALL FIXED AND FOUND OUT THERE WAS 2 RECALLS. SET UP THE APPT FOR SATURDAY, WHILE MY CAR WAS PARKED AND OFF I RAN INTO THE STORE CAME OUT AND MY CAR WAS ON FIRE ALL OF THE DASHBOARD ALL BEHIND IT. MY CAR WAS TOTALED BY INSURANCE. 2 DAYS AFTER MY CAR GOES ON FIRE I AM SUDDENLY GETTING RED EMERGENCY RECALL NOTICES IN THE MAIL. DEALERSHIP WILL NOT SPEAK WITH ME, THE KIA CONSUMER ASSISTANCE GAVE ME A CASE NUMBER BUT HAS DONE NOTHING IN OVER 2 WEEKS. I STILL HAD MY 10YR WARRANTEE AND KIA SAID I WOULD SETTLE WITH YOUR INSURANCE YOU WILL GET MORE MONEY FROM THEM. THEY DO NOT RETURN CALLS OR EMAILS AND THEY DO NOT WANT TO TAKE RESPONSABILITY AT ALL.

NHTSA ODI 11398959

DRIVING ON INTERSTATE I-70 MD AT 65MPH WHEN I HEARD A TICKING SOUND AND I WASNT GETTING ANY POWER. CAR WAS STRUGGLING TO MOVE WHEN ALL THE SUDDEN BANG!!!! SMOKE, PLASTIC AND METAL WENT FLYING EVERYWHERE FROM THE ENGINE BAY, RICOCHETING OFF THE ASPHALT TOWARDS THE SIDES OF MY VEHICLE AND OTHER CARS TRAILING BEHIND ME. CARS SWERVED TO AVOID THE DEBRIS FROM HITTING THEIR VEHICLES. POWER STEERING WENT OUT AND I STRUGGLED TO MOVE THE CAR OVER TO THE SHOULDER ACROSS ANOTHER LANE. I COULDVE EASILY BEEN KILLED HAD A DRIVER NOT BEEN PAYING ATTENTION OR LOOKING AT THEIR PHONE CROSSING LANES AS THE VEHICLE QUICKLY WAS COMING TO A STOP, INABLE TO MOVE. I SOMEHOW SAFELY GOT TO THE SHOULDER AND GOT THE CAR TOWED AT MY EXPENSE TO THE MECHANIC. CATASTROPHIC ENGINE FAILURE. ROD SNAPPED AND BLEW A 2 INCH HOLE THROUGH THE ENGINE BLOCK AND CAR LIT ON FIRE BRIEFLY. BOUGHT A NEW (USED) THETA II ENGINE (THE SAME ENGINE RECALLED IN HUNDREDS OF THOUSANDS OTHER KIAS AND HYUNDAIS) BUT NOT FOR THE 2013 KIA KOUP WITH THE SAME ENGINE PROBLEM. $4800+ LATER, IM STILL SCARED DRIVING ON THE HIGHWAY AS I COULDVE EASILY BEEN SMASHED THAT DAY BY ANOTHER VEHICLE. KIA NEEDS TO RECALL EVERY SINGLE MAKE YEAR AND MODEL WITH THE THETA 2 ENGINE. HAVE NEW (USED) ENGINE RECIEPT AND ALL DOCUMENTATION PERTAINING TO THE INCIDENT.

NHTSA ODI 11386011

WIFE GOT KILLED IN IT WENT THRU A BRIDGE CLOSED

NHTSA ODI 11286434

TL* THE CONTACT OWNED A 2013 KIA FORTE. THE CONTACT STATED THAT WHILE ATTEMPTING TO PLACE THE VEHICLE INTO PARK AND THE VEHICLE WOULD NOT SHIFT GEARS. THE CONTACT TRIED TO DEPRESS THE BRAKES BUT THEY FAILED TO OPERATE AS WELL. THE CONTACT MADE IMPACT WITH A POLE AND THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT HIT HER FACE AND CHEST AGAINST THE STEERING WHEEL. THE CONTACT WENT TO THE HOSPITAL WHERE SHE WAS TREATED FOR WHIPLASH. THE VEHICLE WAS DESTROYED DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO HER HOME. A POLICE REPORT WAS NOT FILED. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THE VEHICLE HAD BEEN INVOLVED WITH THREE ACCIDENTS PRIOR TO HER OWNING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY ARE INVESTIGATING THE MATTER. THE FAILURE MILEAGE WAS 63,000.

NHTSA ODI 11252113

I WAS CROSSING THROUGH AN INTERSECTION TURNING LEFT RIGHT AFTER THE LIGHT HAD TURNED GREEN. NEXT THING I KNEW IT I SAW ANOTHER CAR, IT WAS A CAMRY, FLYING THROUGH THE LIGHT RIGHT FOR ME. IT WAS RAINING HERE IN FLORIDA THAT DAY, AND OF COURSE GOING TO BRAKE SO ABRUPTLY I SLID IN ADDITION TO THE SPEED AND WAS NOT ABLE TO STOP IN TIME. I WAS T-BONED AT THAT INTERSECTION DIRECTLY NEXT TO WHERE THE AIRBAGS WOULD HAVE BEEN AND THEY NEVER DEPLOYED.I NOW SUFFER FROM 3 HERNIATED DISCS ON THE SPINE PINCHING THE NERVES, AND I DEFINITELY BELIEVE THIS AIRBAG NOT GOING OFF IS TO BLAME.

NHTSA ODI 11185477

THE STEERING WHEEL LOCKED ONTO ONE SIDE, I COULD NOT REGAIN CONTROL OF THE VEHICLE AS THE BRAKES STOPPED WORKING AS WELL AND IT MADE A U-TURN ONTO THE SAME STREET I WAS DRIVING ON, HITTING THE CURB, ROLLING OVER. I WAS FOUND UPSIDE DOWN IN MY CAR UNCONSCIOUS FROM THE CRASH BECAUSE MY AIR BAGS DID NOT DEPLOY.

NHTSA ODI 11171034

I WAS TRAVELING AT A SPEED OF 40MPH, ON A TWO LANE STATE HIGHWAY, WHEN A VEHICLE VEERED INTO MY LANE GOING THE OPPOSITE DIRECTION AND HIT THE CAR IN FRONT OF ME. THE VEHICLE IN FRONT OF ME WAS PUSHED INTO THE FRONT PASSENGER SIDE WHEEL. THE FRONT CORNER PANEL WAS DAMAGED UPON IMPACT, AND MY CAR TOTALED, BUT MY AIRBAGS NEVER DEPLOYED. I TOOK THE FULL BRUNT OF THE BLOW, AND HAD NECK, BACK, AND KNEE PROBLEMS DUE TO THE ACCIDENT. COLLISION REPORT INFORMATION: DATE 7/28/2018 TIME: 0442 NCIC NUMBER: 9655 OFFICER'S ID NUMBER: 19234

NHTSA ODI 11129933

TL* THE CONTACT OWNED A 2013 KIA FORTE. WHILE THE VEHICLE NOT IDLING, THE CONTACT NOT ALERTED THAT THE VEHICLE WAS ON FIRE. THE VEHICLE BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED BECAUSE THE MATTER WAS RESOLVED WITH THE INSURANCE COMPANY. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 43,000. **TR CONSUMER STATED CAR WAS PARKED. FAILING PART: COOLING FAN SENSOR. UPDATED 11/8/18*JB

NHTSA ODI 11121043

I RECEIVED A LETTER FROM KIA DATED JULY 27 REGARDING A RECALL ON AIRBAGS. ON JULY 28, I WAS IN A CAR ACCIDENT WITH A DRUNK DRIVER, AND MY AIRBAGS DID NOT DEPLOY. THE CAR IS TOTALED, AND I NO LONGER HAVE IT. THERE IS A POLICE AND COLLISION REPORT. - (RECALL RELATED INCIDENT) TS

NHTSA ODI 11118949