What 120 owners told NHTSA about the 2013 Jeep Patriot

Drivers side headrest deployed while I was driving.

NHTSA ODI 11626947

The contact owns a 2013 Jeep Patriot. The contact stated that the check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 16V668000 (Seat Belts, Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact scheduled an appointment and was informed that parts were on backorder upon arrival. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 170,000. Parts distribution disconnect.

NHTSA ODI 11607499

TAKATA RECALL, VEHICLE OWNER TOOK VEHICLE TO LOCAL GARAGE TO HAVE SHIFTER CABLE REPLACED, TECH OPENED HOOD TO DISCONNECT BATTERY HEARD A CLICK AND THEN A LOAD NOISE, LOOKED IN CAR AND FOUND ALL AIR BAGS IN SEATS, SEAT BELTS AND ROOF HAD DEPLOYED, RAN VIN AND FOUND THAT THE TAKATA AIRBAG RECALL WAS NEVER COMPLETED.

NHTSA ODI 11156950

WHILE DRIVING 45 MPH (POSTED SPEED LIMIT) ON A SINGLE LANE PUBLIC ROAD I WAS FORCED TO MAKE A QUICK EVASIVE MANEUVER TO GO AROUND A SMALL TRUCK STOPPED ON ROAD LOOKING TO MAKE A LEFT TURN, AND DROVE OVER RAISED EARTH THAT WAS ALONGSIDE ROAD SHOULDER. BOTH SIDE AIRBAGS ( PASSENGER AND DRIVER) DEPLOYED EVEN THOUGH CAR WAS NEVER IN AN ACCIDENT.

NHTSA ODI 11118735

SEPTEMBER OF 2014 MY AIRBAG LIGHT CAME ON. I CALLED DEALERSHIP. DEALERSHIP STATED IT WAS A BAD SENSOR THAT COULD BE REPLACE AND THAT THERE WAS NO DANGER DRIVING WITH THE BAD SENSOR.

NHTSA ODI 11066782

TL* THE CONTACT OWNS A 2013 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THOMAS CHRYSLER, DODGE, JEEP, RAM AT (740) 695-0452 (67791 MALL RD, ST CLAIRSVILLE, OH 43950) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*BF CONSUMER STATED COMPLETED 10/26/17 9AM. PURCHASE DATED IS AFTER INCIDENT DATE UPDATED 7/25/18*JB

NHTSA ODI 11031947

THE CAR STALLED AND OVER HEATS. IT DOESN'T TAKE DRIVE AS FAST IT IS SUPPOSED TO BE AND WHEN I TRIED TO GAS IT THE CAR STARTED TO SHAKE AND IT CUT OFF.

NHTSA ODI 11024861

TL* THE CONTACT OWNS A 2013 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH SUMTER CHRYSLER DODGE JEEP & RAM (2662 BROAD ST, SUMTER, SC 29150) WHO ADVISED THE CONTACT TO SPEAK TO THE MANUFACTURER AND PROVIDE A TENTATIVE BUY BACK OFFER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, OPENED A CASE, AND PROVIDED A CASE MANAGER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11013681

TL* THE CONTACT OWNS A 2013 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE BENSON CHRYSLER JEEP DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11010173

TL* THE CONTACT OWNS A 2013 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY WOULD CONTACT HER BY JUNE OF 2017 WHEN THE PART BECAME AVAILABLE. THE CONTACT CALLED THE MANUFACTURER BACK ON JULY 21ST AND WAS INFORMED THAT THE PARTS WOULD BE APPROVED SOMETIME IN DECEMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11006808

NHTSA SAFETY RECALL 16V-668; OWNER WAS SENT A RECALL NOTICE 13 SEP 2016 REGARDING POSSIBLE LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT BUT THAT PARTS WERE NOT CURRENTLY AVAILABLE, A FOLLOW-UP NOTICE WOULD BE SENT WHEN THEY WERE. OWNER WAITED UNTIL FEB 2017 AND CONTACTED LOCAL DEALER WHO CONFIRMED PARTS STILL NOT AVAILABLE. OWNER AGAIN CONTACTED LOCAL DEALER IN JULY 2017 AND WAS TOLD PARTS STILL NOT AVAILABLE. COMPLAINT IS THAT IT IS TAKING AN UNREASONABLE AMOUNT OF TIME TO REMEDY A VERY IMPORTANT SAFETY ISSUE.

NHTSA ODI 11005544

TL* THE CONTACT OWNS A 2013 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11000073

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (DARCARS CHRYSLER DODGE JEEP RAM OF ROCKVILLE LOCATED AT 755 ROCKVILLE PIKE, ROCKVILLE, MD 20852; (301) 424-1700) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10995566

TL* THE CONTACT OWNS A 2013 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10991252

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10985136

TL* THE CONTACT OWNS A 2013 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE RECALL REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/21/17*LJ *AS

NHTSA ODI 10980880

TL* THE CONTACT OWNS A 2013 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

NHTSA ODI 10979384

I RECEIVE A SAFETY RECALL NOTICE ABOUT MY JEEP IN OCTOBER 2016. I'VE BEEN CHECKING FREQUENTLY AND FOUND THAT THE PARTS ARE STILL NOT AVAILABLE! THIS IS MY FAMILY VEHICLE AND I'M SCARED TO DEATH TO PUT AND FAMILY MEMBERS, ESPECIALLY MY TODDLER! THE RECALL EXPLAINS THAT MY VEHICLE MAY EXPERIENCE LOSS OF AIRBAG AND SEATBELT PRETENSIONER DEPLOYMENT CAPABILITIES IN CERTAIN CRASH EVENTS...AND SO FORTH. NO ONE HAS YET FIXED THE ISSUE OR OFFERED SOME TYPE OF SOLUTION! WHEN I SPOKE TO THE DEALERSHIP, PARTS WILL NOT EVEN BECOME AVAILABLE... EVER! REPLACE MY JEEP!!!! PLEASE CALL ME ASAP!!!

NHTSA ODI 10971792

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS); HOWEVER THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/02/17*LJ UPDATED 08/10/2017*JS

NHTSA ODI 10970761

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM NOTICE AND THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10968342

TAKATA RECALL RECALL DATE: SEPTEMBER 13, 2016 MANUFACTURER RECALL NUMBER: S61 SUMMARY: THE VEHICLES MAY EXPERIENCE LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY IN CERTAIN CRASH EVENTS DUE TO A SHORTING CONDITION RESULTING IN A NEGATIVE VOLTAGE TRANSIENT THAT TRAVELS TO THE OCCUPANT RESTRAINT CONTROLLER VIA THE FRONT IMPACT SENSOR WIRES. SAFETY RISK: THE POTENTIAL LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY IN SUCH CRASH EVENTS MAY INCREASE THE RISK OF INJURY IN A CRASH. REMEDY: THE OCCUPANT RESTRAINT CONTROLLER MUST BE REPLACED. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE RECEIVED LETTER, NO REMEDY AVAILABLE MONTHS LATER. HOW CAN I ALLOW MY TEEN CHILD TO SIT IN THE FRONT SEAT WITHOUT WORRY? I CAN'T USE MY PASSENGER SEAT! I CALLED THE DEALER AND THEY WERE ALSO NO HELP. I DRIVE A LOT FOR WORK AND CANNOT SAFELY TRANSPORT PEOPLE IN MY FRONT SEAT. IF I GET INTO AN ACCIDENT WITH SOMEONE THERE AND THEY ARE INJURED, THEN WHAT? I CAN'T BELIEVE I'M PAYING ON A DEFECTIVE CAR! BEEN WAITING SINCE SEPTEMBER FOR A REMEDY.

NHTSA ODI 10966042

2013 JEEP PATRIOT. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO AIRBAGS DID NOT DEPLOY UPON IMPACT AND BOTH OCCUPANTS SUSTAINED INJURIES IN THE COLLISION. *SMD

NHTSA ODI 10955969

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM RECALL NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10956258

TL* THE CONTACT OWNS A 2013 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10954217

TL* THE CONTACT OWNS A 2013 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10946465