What 799 owners told NHTSA about the 2013 Jeep Grand Cherokee Trackhawk

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES HYDRAULIC); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. IN ADDITION, WHILE THE VEHICLE WAS PARKED, THE ENGINE CAUGHT FIRE. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. A TECHNICIAN DIAGNOSED THAT THERE WAS AN ELECTRICAL OR MECHANICAL FAILURE WITHIN THE VEHICLE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

NHTSA ODI 10743699

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKES FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES AND IT WAS UNKNOWN IF A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.

NHTSA ODI 10703596

ON OCTOBER 15, 2014 I TOOK MY 2013 JEEP GRAND CHEROKEE TO MOORE AUTO GROUP 8590 WEST BELL ROAD PEORIA, AZ TO ADDRESS RECALL (P36 SUN VISOR WIRING). THE RECALL STATES; THE SUN VISOR VANITY LAMP WIRING ON YOUR VEHICLE MAY EXPERIENCE A HIGH RESISTANCE SHORT AFTER A SERVICE REPAIR TO THE SUN VISOR, HEADLINER OR WHILE GAINING ACCESS ABOVE THE HEADLINER. THIS MAY RESULT IN AN INOPERATIVE VANITY LAMP AND INCREASE RISK OF FIRE. ON FEBRUARY 4, 2015 WHILE PARKED, ENGINE NOT RUNNING, LOCKED AND UNOCCUPIED, IN A GROCERY STORE PARKING LOT, THE CAR ERUPTED IN FLAMES. THE SOURCE OF IGNITION WAS A SHORT IN THE WIRING ABOVE THE HEADLINER AT THE PASSENGER SIDE SUN VISOR. I BELIEVE THAT IN THE INTEREST OF SAFETY, ANY AND ALL OWNERS OF VEHICLES THAT HAD THIS RECALL MAINTENANCE PERFORMED AT MOORE AUTO GROUP BE ADVISED TO RETURN FOR REINSPECTION. *TR

NHTSA ODI 10691520

I MERGED OFF OF THE INTERSTATE, WHEN TRYING TO HURRIEDLY SLOW DOWN AT STOP SIGN I WAS NOT ABLE TO STOP PROMPTLY, I THEN PROCEEDED TO SLIDE INTO INTERSECTION, AND WAS STRUCK ON DRIVER'S SIDE BY F-250. I HAD JUST RECEIVED A RECALL THE PRIOR THURSDAY ON MY ALTERNATOR DIODES, AND IT SAYS POSSIBLE EFFECTS ON BRAKE LOCK SYSTEM. CURRENT PARTS WERE NOT AVAILABLE FOR IT TO BE RESOLVED YET. *TR

NHTSA ODI 10667389

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH DOWN HILL AND APPROACHING A TRAFFIC LIGHT, THE CONTACT ATTEMPTED TO AVOID A CRASH WITH ANOTHER VEHICLE AND DEPRESSED THE BRAKE PEDAL. THE CONTACT STATED THAT THE BRAKES FAILED TO RESPOND AND CRASHED INTO A FENCE. A POLICE REPORT WAS FILED. THE PASSENGER SUSTAINED INJURIES TO THE NECK THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

NHTSA ODI 10645070

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE PARKED, THE CONTACT NOTICED SMOKE COMING FROM THE VANITY LAMP. THE CONTACT ALLOWED THE SMOKE TO VANISH. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO THE DEALER, BUT NO DIAGNOSTIC TESTING WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

NHTSA ODI 10640524

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. AN INDEPENDENT MECHANIC REPAIRED THE VEHICLE BUT THE REPAIRS WERE UNKNOWN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 10/03/14*LJ UPDATED 05/12/2015 *JS

NHTSA ODI 10631152

TL* THE CONTACT OWNS A 2013 JEEP CHEROKEE. THE CONTACT STATED WHILE TRAVELING 15 MPH, THE BRAKES WERE APPLIED AND THE VEHICLE FAILED TO STOP. THE VEHICLE VEERED TO THE RIGHT AND THE CONTACT CRASHED INTO A TREE BRANCH. THERE WERE NO WARNING LIGHTS ILLUMINATED WHEN THE FAILURE OCCURRED. THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGERS SIDE BUMPER WAS DAMAGED BUT THERE WERE NO PERSONS INJURED. THE VEHICLE WAS DRIVEN AND PARKED AT THE CONTACT'S RESIDENCE. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED BY THE DEALER OR MANUFACTURER. THE BUMPER WAS REPAIRED. THE FAILURE MILEAGE WAS 14,000. THE CURRENT MILEAGE WAS 15,200.

NHTSA ODI 10604849

I WAS IN THE PARKING LOT OF A PORSCHE REPAIR SHOP AND WAS FULLY AWARE OF ALL THE EXPENSIVE CARS AROUND. I WAS VERY CAREFUL AS I PUT MY CAR IN REVERSE. SUDDENLY, MY JEEP SPED ACROSS THE PARKING LOT IN REVERSE AT FULL THROTTLE. THE BREAKS DIDN'T WORK AND THE CAR WOULDN'T STOP UNTIL IT SMASHED INTO A PORSCHE CAYMAN AND TOTALED IT. *TR

NHTSA ODI 10587024

TL* THE CONTACT OWNS A 2013 JEEP CHEROKEE. THE CONTACT WAS DRIVING 25 MPH AND ANOTHER VEHICLE CRASHED INTO HER DRIVERS SIDE DOOR AT APPROXIMATELY 30 MPH. THE AIR BAGS DID NOT DEPLOY. THE DRIVERS SIDE DOOR WAS PUSHED IN AND THE REAR DRIVERS SIDE DOOR FELL OFF OF THE VEHICLE. THE VEHICLE WAS EQUIPPED WITH SIDE AIR BAGS. THE CONTACT WAS FORCED TO EXIT THE VEHICLE USING THE FRONT PASSENGER SIDE DOOR. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. A REPRESENTATIVE WITH THE MANUFACTURER STATED THAT A REQUEST WOULD BE SUBMITTED TO A SPECIAL INVESTIGATION UNIT SO THEY COULD INSPECT THE VEHICLE; HOWEVER, THAT HAS NOT OCCURRED. SHE MADE MORE THAN FIVE UNSUCCESSFUL ATTEMPTS TO FOLLOW UP WITH THE MANUFACTURER AND NO ONE RETURNED HER CALL. THE CONTACT SUSTAINED AN INJURY TO HER LEG. THE CONTACT WAS PREGNANT AND LOST HER CHILD AFTER THE CRASH OCCURRED. THE FAILURE MILEAGE WAS 15,858.

NHTSA ODI 10575125

WHILE PARKING IN A PARKING LOT WITH MY FOOT ON THE BRAKE PEDAL, THE ENGINE RPM'S SURGED AND I HAD TO APPLY EXTREMELY HARD FORCE ON THE BRAKE PEDAL AND SHIFT INTO NEUTRAL TO STOP AFTER TRAVELING 10 TO 15 FEET. THIS HAPPENED AGAIN AND I TOOK THE JEEP TO YARK SERVICE IN TOLEDO OH. THEY RAN A DIAGNOSIS AND COULD NOT FIND ANY CODES. MY WIFE TOOK THE JEEP AND WHILE PARKING HAD THE SAME PROBLEM. BEFORE SHE COULD STOP THE VEHICLE RAN INTO A POST AND SUSTAINED DAMAGE. I CALLED JEEP CUSTOMER SERVICE AND REPORTED IT AS A SAFETY PROBLEM ON AUG 31. I WAS TOLD TO TAKE IT BACK TO THE SERVICE DEPT. THEY SAID NOTHING COULD BE DONE AT THAT TIME. I TOOK IT BACK THE NEXT WEEK AND THE SERVICE MANAGER WAS NOT AVAILABLE. *TR

NHTSA ODI 10542584

2013 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE DRIVING GEAR PLACED IN PARK AND IT SWITCHED TO NEUTRAL AND ROLLED INTO ANOTHER VEHICLE. CONSUMER SEEKS REIMBURSEMENT FOR DAMAGED. *SMD

NHTSA ODI 10537653

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AN UNKNOWN SUBSTANCE WAS EMITTED FROM THE VENTILATION SYSTEM. AS A RESULT, THE CONTACT EXPERIENCED BURNS TO THE HANDS, A FOUL TASTE OF METAL, AND AN INEBRIATED SENSATION. THE CONTACT WAS HOSPITALIZED HOWEVER, THEY WERE UNABLE TO DETERMINE THE EXACT SUBSTANCE THAT CAUSED THE SYMPTOMS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO CONFIRMED THAT THE RADIATOR WAS EMITTING A SUBSTANCE THROUGH THE VENTILATION SYSTEM. THE ACTUAL SUBSTANCE THAT CAUSED THE INJURY TO THE CONTACT WAS UNKNOWN. THE DEALER REPLACED THE RADIATOR, HOSES, THERMOSTAT, COOLING FLUID, AND FILTERS IN THE ENGINE COOLING SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A NEW VEHICLE. THE FAILURE MILEAGE WAS 306. THE CURRENT MILEAGE WAS 1,300.

NHTSA ODI 10515288

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE LIMITED. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN THE STEERING FAILED AND THE BRAKES FAILED TO STOP THE VEHICLE. THIS CAUSED THE CONTACT TO HAVE A HEAD ON COLLISION WITH A TREE. THE CONTACT RECEIVED CHEST INJURIES FROM THE AIR BAG DEPLOYING AND AN INJURY TO THE SHOULDER. THE VEHICLE WAS TOWED FROM THE SCENE OF THE ACCIDENT AND WAS SCHEDULED TO BE INSPECTED. THE FAILURE AND CURRENT MILEAGES WERE 2,600. *TR

NHTSA ODI 10512324

ON MARCH 18, 2013 I WAS IN MY PARKING GARAGE AT THE HOSPITAL I WORK AT AND I WAS ONLY GOING ABOUT 1MPH WHEN I WENT TO PRESS THE BRAKES IT WOULDN'T STOP AT ALL I RAN RIGHT INTO THE GATE THAT OPENS THE EXIT FOR ME TO GET OUT AND DAMAGE MY FRONT END, I TOOK MY TRUCK TO THE DEALERSHIP AND THEY TOLD ME IT NEEDED A NEW VACUUM PUMP AND THEY KEPT IT 11 DAYS TO REPAIR THE DAMAGE. I BARLEY HAD MY CAR A MONTH AND ON APRIL 24, 2013 THEY SAME ACCIDENT HAPPEN I TRIED TO BRAKE LEAVING WORK AND IT WAS NO PRESSURE AT ALL IT WOULDN'T STOP I RAN RIGHT INTO THE POLE AND MY WHOLE FRONT BUMPER WAS DAMAGED ONCE AGAIN. MY TRUCK IS CURRENTLY AT THE DEALERSHIP NOW AND THEY CLAIM NOTHING IS WRONG WITH THE BRAKES AND I AM RESPONSIBLE FOR THE DAMAGES FOR THE CAR. SOMETHING IS WRONG WITH THIS TRUCK BRAKES AND I NEED SOMEONE TO REALLY LOOK INTO THIS. *TR

NHTSA ODI 10509849