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What 34 owners told NHTSA about the 2013 Jaguar Xf

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (34)Crash / fire / injury (4)Engine (10)Fuel system (7)Airbags (5)Transmission & drivetrain (5)Electrical system (4)Body & structure (2)Brakes (2)Steering (2)Visibility & wipers (2)Wheels (2)

4 of 34 complaints match · crash/fire/injury only · clear filters

Jul 29, 2022SteeringBrakesEngineCrash

LOUD POPPING NOISE FOLLOWED BY LOW COOLANT MESSAGE FLASHING AND WHITE SMOKE VEHICLE LOST POWER AND STEERING BECAME DIFFICULT WHILE DRIVING UNTIL VEHICLE REFUSED TO GO AS I TRIED TO PULL INTO A GAS STATION THE VEHICLE BECAME DISABLED, AND CAUSED A SINGLE VEHICLE CRASH, AND THE BUMPER AND DRIVER HEAD LIGHT WHICH I JUST PAID TO REPAIR IS NO GOOD AS A RESULT, AND POLICE HAD TO USE THEIR PATROL CARS IN ORDER TO PUSH ME OUT OF THE MIDDLE OF A BUSY INTERSECTION (TOOK ABOUT 15 MINS FOR RESPONSE) HAD TO WAIT 5AND A HALF HOURS TO HAVE THE VEHICLE TOWED HOME, VEHICLE DOES NOT RE START. VEHICLE HAD 7 RECALLS PREVIOUSLY REPAIRED INCLUDING JAGUAR CAC HOSE REPAIRATION. VEHICLE DOES NOT CURRENTLY FALL UNDER RECALL DUE TO PREVIOUS REPAIR. THE REPAIR FOR THIS RECALL ISSUED BACK IN 2014 FAILED. JAGUAR DEALERSHIP UNHELP FUL. CAR HAS BEEN PARKED OVER A MONTH AND A HALF NOW. HAVENT HAD A VEHICLE SINCE. UNDER THE HOOD YOU CAN VISIBLY SEE A HOSE THAT IS SUPPOSED TO ATTACH TO SOMETHING THAT IS NOT ATTACHED. CANNOT VISIBLY SEE WHERE IT IS SUPPOSEDLY SUPPOSED TO ATTACH TO

NHTSA ODI 11476527

Jun 25, 2017Transmission & drivetrainEngine1 injury

TAKATA RECALL I HAVE A 2013 JAGUAR XF 3.0 THAT BEGAN RUNNING A LITTLE ROUGH AROUND 30,000 MILES IN 2016. THE CHECK ENGINE LIGHT CAME ON AND WHEN I TOOK IT BACK TO THE RETAILER THEY SAID THERE WAS NOTHING WRONG "POSSIBLY A LOOSE GAS CAP." A FEW WEEK LATER, TOWARDS THE END OF 2016 AND LESS THAN 40,000 MILES ON THE VEHICLE THE CHECK ENGINE LIGHT CAME ON AGAIN, BUT THIS TIME THE CAR STARTED TO SMOKE AND OVERHEAT, SO I PULLED OFF TO THE SIDE OF THE HIGHWAY, INTO A PARKING LOT AS QUICKLY AS I COULD. THE COOLANT HAD BEEN LEAKING AND WAS DANGEROUSLY LOW. I ADDED COOLANT AS PER THE JAGUAR HANDBOOK INSTRUCTION AND ABOUT AN HOUR LATER TRIED TO GET BACK ON THE ROAD. THE CAR RAN FINE FOR A FEW MILES, BUT ONCE I STARTED TO ACCELERATE INTO THE 50-60 MPH RANGE ONTO THE HIGHWAY AGAIN A FEW MILES DOWN THE ROAD, THE SAME THING HAPPENED. IT STARTED TO OVERHEAT AND SMOKE TERRIBLY. I PULLED OVER TO THE SHOULDER AS QUICKLY AS SAFELY POSSIBLE AND NOTIFIED JAGUAR ROADSIDE ASSISTANCE IN ORDER TO HAVE THE CAR TOWED BACK TO THE DEALERSHIPS SERVICE DEPARTMENT TO BE WORKED ON. THE DEALERSHIP ENDED UP REPLACING THE ENGINE. I INSISTED THAT I WAS NOT COMFORTABLE WITH THIS CAR ANYMORE AND WANTED AN EXTENDED BUMPER TO BUMPER WARRANTY. I WAS ASSURED THAT THEY HAD PRACTICALLY "REPLACED EVERYTHING UNDER THE HOOD AND IT WOULD RUN LIKE A BRAND NEW CAR." THIS WAS 8 MONTHS AGO. THE CAR HAS SINCE BEEN IN THE SHOP FOR 3 ADDITIONAL MONTHS ON 10+ DIFFERENT OCCASIONS. THE CAR IS NOT SAFE TO DRIVE, IT BREAKS DOWN WHEN STARTING OR SOMETIMES EVEN WHEN ON THE HIGHWAY AND IS VERY DANGEROUS. IVE HAD QUITE A FEW CLOSE CALLS. THIS CAR IS DANGEROUS AND THE DEALERSHIP EITHER CANNOT FIX IT OR WANTS TO KEEP PUTTING BAND AIDES ON IT UNTIL MY WARRANTY IS OUT THEN ITS NOT THEIR PROBLEM ANYMORE. I HAVE LOST MY JOB DUE TO THE UNRELIABILITY OF THIS LEMON VEHICLE AND THE SERVICE DEPARTMENT IN FORT MYERS JAGUAR.

NHTSA ODI 11001287

Sep 20, 2014WheelsBrakesCrashFire

I BOUGHT A NEW USED CAR IN LA ON SEPT 14 2014. WHEN I DROVE BACK TO SF ON NO5 HIGHWAY ON SEPT 15 2014 ABOUT 1 AM .THE BACK LEFT WHEEL STARTED CAUGHT FIRE WHEN I WAS DRIVING NORMALLY. *TR

NHTSA ODI 10637779

Oct 22, 2013SuspensionCrash1 injury

ON SEPT 27, 2013 AROUND 7A.M., I DROVE MY CAR TO THE MAIL BOX WHERE I PULLED OVER ON A ROAD WITH A SLIGHT INCLINE AND UP ON THE ROUNDED CURB, PUT IT IN PARK, OPENED THE DOOR, WALK ALONG THE SIDE OF THE CAR, CROSSED IN FRONT TO RETRIEVE MY MAIL. AFTER GETTING MY MAIL, WHEN I TURNED AROUND TO GO BACK TO THE CAR, I SAW IT DRIVING FORWARD AND CROSSING THE ROAD TOWARDS THE OTHER SIDE! INSTINCTIVELY I JUMPED IN THE PASSENGER SIDE AND WAS TRYING TO REACH THE BRAKE PEDAL WHEN THE CAR HIT THE CURB, THROWING ME BACK A BIT. THE IMPACT OF THE CURB MUST HAVE TURNED THE WHEELS TO THE LEFT AND THE CAR PROCEEDED DOWN AN EMBANKMENT AND HIT A TREE WHICH FINALLY STOPPED THE CAR. I CONTEST THAT THE CAR COULD NOT HAVE ORIGINALLY BEEN IN DRIVE WHEN I GOT OUT OF THE CAR TO RETRIEVE MY MAIL AS I WALKED IN FRONT OF IT. I BELIEVE THE GEAR POPPED OUT OF PARK AND VOLUNTARILY WENT INTO DRIVE WHILE I WAS RETRIEVING MY MAIL. *TR

NHTSA ODI 10548937

Working with the data? Download all 34 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Jaguar Xf verdict →