What 265 owners told NHTSA about the 2013 Hyundai Tucson Hybrid Hev

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING 25 MPH, THE CONTACT ATTEMPTED TO MAKE A TURN, BUT THE WHEELS DID NOT TURN IN THE DIRECTION THE VEHICLE WAS STEERED. AS A RESULT, THE VEHICLE CRASHED INTO A TREE AND CAUGHT ON FIRE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT SUSTAINED INJURIES TO THE RIGHT FOOT, HAND, SPINE, AND NECK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS TOWED TO A LOCAL SALVAGE YARD. THE CONTACT MENTIONED THAT AN UNKNOWN EXPERT INSPECTED THE VEHICLE AND STATED THAT THE FAILURE COULD POSSIBILY BE DUE TO THE RACK AND PINION; HOWEVER, THE VEHICLE WAS TOO DAMAGED TO DETERMINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 36,000.

NHTSA ODI 11161390

TL* THE CONTACT OWNED A 2013 HYUNDAI TUCSON. WHILE OPERATING THE VEHICLE AND ATTEMPTING TO MAKE A SHALLOW TURN, THE STEERING COLUMN WAS TURNED, BUT THE VEHICLE DID NOT RESPOND. AS A RESULT, THE VEHICLE DROVE OVER AN EMBANKMENT, COLLIDED WITH A TREE, AND CAUGHT FIRE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS CONTACTED AND THE FLAMES WERE EXTINGUISHED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS THEN TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE DRIVER SUFFERED BROKEN BONES IN THE FOOT AND MODERATE BRUISING FROM THE CRASH. MEDICAL ATTENTION WAS REQUIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT PROVIDED.

NHTSA ODI 11014693