What 265 owners told NHTSA about the 2013 Hyundai Tucson Hybrid Hev

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11564135

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11562395

I was driving on the highway and was notified by passing motorists that there was smoke coming from my vehicle, I proceeded to pull to the shoulder and parked my vehicle. When parked, I noticed flames coming from the engine compartment and under the vehicle. I proceeded to get as far away from the car and that when the fire became enraged and fully engulfed my vehicle. The fire department arrived and distinguished the fire.

NHTSA ODI 11561982

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. The contact's father was driving the vehicle at approximately 65 MPH when numerous warning lights illuminated. The contact stated that her father had observed smoke being emitted from under the hood. The father pulled the vehicle off the highway and stopped the vehicle. The contact stated that her father opened the hood and saw that a fire had started in the engine compartment. The fire department was called and extinguished the flames with water. The fire was confined to the engine compartment. The contact had the vehicle towed to her residence. The manufacturer had not been made aware of the incident. The failure mileage was approximately 157,000. VIN tool confirms parts not yet available.

NHTSA ODI 11562138

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11560606

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11560618

While this Recal has been announced since August, the Manufacturer and Dealerships have not fixed this issue nor do they have a projected date for a fix. In the mean time, they have stated that the vehicle could catch fire and should be parked outside away from structures. This has placed our family at risk, devalued our vehicle and has us considering purchasing another safer vehile putting our family in a financial strain. Furthermore, the only "fix" we are hearing about is to install a smaller value fuse that will not allow excessive current to ignite the leaking brake fluid. IN other words, they do not appear to bee fixing the rooot cause of the the issue: Leaking Brake Fluid! Leaking brake systems are a saftey concern of the highest magnitude, right up there with Tires and Steering. This is just insane. I recently had Lincoln replace two leaking front brake hoses under a recall and those would not leak fluid where it could be ignited. Hyundai should be held to the same standard of saftey and timeliness as other manufacturers. I would prefr that they just buy back the vehicle at this point.

NHTSA ODI 11560378

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11557627

The contact owns a 2013 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, all warning lights illuminated on the instrument panel, at which point the contact observed smoke emanating from the engine compartment, prompting him to pull to the shoulder of the roadway. After a visual inspection of the engine compartment, he observed a small fire on some electrical wiring. The contact was able to extinguish the fire on his own. Neither a fire nor a police report were filed. The vehicle was towed to an independent mechanic, who determined that ABS fluid was leaking onto the electrical wiring, resulting in a fire. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulics); the VIN was included but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11556984

On September 22 2023, I checked to see if my car had a recall item on it, and there is a recall involving the antilock brake system. After 2 months the resolution is the following “REMEDY NOT YET AVAILABLE.OWNERS CAN CONTINUE DRIVING THESE VEHICLES; HOWEVER, HYUNDAI RECOMMENDS PARKING THEIR VEHICLES OUTSIDE AND AWAY FROM STRUCTURE UNTIL THE RECALL REMEDY IS AVAILABLE AND COMPLETED”. Additionally, my car has had 4 recalls, which has been completed. However, driving a car in which the remedy is to park away from structures when I live in a condo is worrisome and feel as though there should be a remedy for the safety of myself and my family.

NHTSA ODI 11555833

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V65100 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11555613

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11554778

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11553947

BRAKES WERE INOPERABLE AT TIME. CALIPER WAS LEAKING AND CAUSE OF THE PROBLEM. REAR DRIVER'S SIDE CALIPER REPLACED. BRAKES STILL HAVING PRESSURING ISSUE WITH THE PEDAL. TAKEN TO A REPAIR SHOP WERE IT IS DEEMED THE BRAKE MASTER CYLINDER NEEDS REPLACED. SUV HAS 65,000 MILES.

NHTSA ODI 11413442

WHILE ON A CITY STREET IN SLOW MOTION COMING TO A FULL-STOP INTERSECTION, ATTEMPTS TO SAFELY SLOW AND STOP THE VEHICLE BY DEPRESSING BRAKE PEDAL FAILED WITH NO FEEDBACK FROM THE VEHICLE. THE VEHICLE DID NOT DECELERATE RESULTING IN AN ACCIDENT. IT WOULD SEEM THAT THE BRAKE MASTER BOOSTER HAD WORN AND WAS NO LONGER FUNCTIONING. COLLISION CENTER RESPONSIBLE FOR REPAIRS HAS STATED THE FOLLOWING: "OUR FINDINGS ARE THAT THE BRAKE MASTER BOOSTER NEEDS TO BE REPLACED. YOUR VEHICLE CAME TO OUR SHOP FOR COLLISION REPAIRS FROM AN ACCIDENT <DATE REDACTED> AND DURING OUR REVIEWS TO THE COLLISION DAMAGES WE FOUND THE POOR BRAKING CONDITION. THIS IS NOT PART OF THE ACCIDENT AND IS A MAINTENANCE WEAR ITEM. AS AN UNDERSTANDING TO THIS FAILURE THERE IS LITTLE OR NO WARNING WHEN THE BRAKES FAIL AND CAN HAPPEN AT ANY TIME. I FEEL THAT THE BRAKING CONDITION MAY OF HAD SOME SIGNIFICANT RELATION TO THE CAUSE OF ACCIDENT." VERBALLY THE SAME COLLISION CENTER REPRESENTATIVE SAID, THAT IT WOULD TAKE A VERY STRONG PERSON TO STOP THE VEHICLE WHEN PARTICULAR PART MALFUNCTIONS. AND THAT EVEN ON THE COLLISION CENTER LOT PRIOR TO REPAIRS USING BRAKES WAS CHALLENGING. THE VEHICLE HAS BEEN MAINTAINED IN HYUNDAI DEALERSHIP AND BRAKE PADS WERE REPLACED ACCORDING TO DEALERSHIP RECOMMENDATIONS PRIOR TO THE INCIDENT.

NHTSA ODI 11195498

I WAS ORDERING AN OIL CHANGE ONLINE APPT. AND THERE WAS A NOTE SATING A RECALL ON AIRBAGS FOR MY VEHICLE. I VE BEEN SERVICING MY VEHICLES AT DEALERSHIPS IN 3 STATES AND NEVER ONCE TOLD OR SENT AN EMAIL OR LETTER. I LIVE IN GA AS OF MARCH 2017.

NHTSA ODI 11015889