What 266 owners told NHTSA about the 2013 Hyundai Tucson Fuel Cell

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING LOW SPEEDS, THE VEHICLE BEGAN TO JERK AND HESITATE, AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 58,000.

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TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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WHILE DRIVING DOWN THE ROAD AT HIGH SPEED, MY CAR LOST POWER. AFTER TRYING TO RESTART, IT WOULD TURN OVER BUT TURN OFF IMMEDIATELY. AFTER GETTING IT TO THE DEALERSHIP, IT WAS EXPLAINED THAT MY 'MOTOR HAS FALLEN APART INSIDE'. THIS IS TO BE SUBMITTED TO HYUNDAI FOR REPAIR BUT MY CAR 'MAY NOT QUALIFY'. THIS IS CLEARLY A KNOWN PROBLEM AND WHY IT HASN'T BEEN BROUGHT IN FOR RECALL IS BEYOND ME. I HAVE A DISABLED SON TO DRIVE AROUND AND THIS DEFECT HAS MADE IT DANGEROUS TO DRIVE. I NEED THIS COVERED AND REPAIRED BUT MOST IMPORTANTLY I NEED THIS TO NOT BE AN ISSUE FOR ANYONE ELSE. THIS IS DANGEROUS. IT IS IRRESPONSIBLE TO ALLOW IT TO CONTINUE. DO BETTER!!!

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I RECEIVED A RECALL FOR A DEFECT. THE VEHICLE MAY HAVE AN ENGINE OIL LEAK FROM THE SEAL BETWEEN THE OIL PAN & ENGINE BLOCK WHICH, IF LEFT UNREPAIRED & OPERATED OVER TIME, COULD EVENTUALLY LEAD TO ENGINE DAMAGE. A DAMAGED ENGINE COULD LEAD TO A HIGH-SPEED STALL, INCREASING THE RISK OF A CRASH. IT COULD ALSO INCREASE THE RISK OF A VEHICLE FIRE. I RECEIVED THIS NOTICE IN APRIL 2019. WHEN ARE THEY GOING TO GET THE REMEDY GOING? WHEN I PUT IN MY VIN #, IT SAYS IT IS INVALID. I WOULD THINK THEY SHOULD GET THE REMEDY IN PLACE SINCE THERE IS A POSSIBILITY OF A CRASH OR FIRE!! WHAT ARE THEY WAITING FOR?? (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR LIGHT HAD ILLUMINATED BEFORE THE VEHICLE SUDDENLY STALLED AND COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO HYUNDAI OF BEDFORD(18300 ROCKSIDE RD, BEDFORD OH) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 74,000.

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2013 HYUNDAI TUCSON, 90,000 MILES. PURCHASED FROM CARMAX 6.5 MONTHS AGO AT 80,000 MILES. ENGINE STARTED SLIGHT KNOCKING ON 5/10/2019 IN THE AM. ON THE WAY TO THE SHOP, ENGINE LOST 95% OF POWER AND BEGIN KNOCKING VERY HEAVILY. THE ENGINE HAS "FALLEN APART" ACCORDING TO THE MECHANIC. THIS IS AFTER I WAS TOLD THERE WAS A RECALL AFFECTING THE ENGINE ON 2/28/2019, AND IT APPEARS TO BE THE SAME PROBLEM. HYUNDAI SAID THEY CAN'T / WON'T DO ANYTHING ABOUT IT. I'M OUT OF A CAR WITH ALMOST THE ENTIRE LOAN OF $13,000 LEFT ON IT.

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DRIVING CAR WITH 80K MILES ON IT 10 DAYS AFTER DEALER OIL CHANGE AND SERVICE. GOING 50 MPH DOWN 4-LANE HWY. WHEN ENGINE STOPPED. I WASN'T BRAKING OR ACCELERATING. FORTUNATELY I WAS IN RIGHT LANE AND COULD PULL OVER, RARE ON THAT ROAD. HAD TO HAVE TOWED TO NEAREST DEALER (NOT THE ONE WHO SERVICED IT). DEALER SAID $5700 TO REBUILD ENGINE DUE TO THROWN ROD. TALKED TO SERVICE MGR. WHERE OIL CHANGE DONE AND HE SAID THIS WAS A KNOWN DEFECT IN THE ENGINE OF 2010-2013 HYUNDAI AND THAT HYUNDAI WOULD FIX AT NO COST TO ME AND COVER COST OF LOANER. I'M NOT ORIGINAL OWNER BUT HE SAID THAT WOULDN'T MATTER SINCE THIS WAS A RECALL ISSUE. CALLED THE NUMBER I WAS GIVEN FOR CONSUMER AFFAIRS AND WAS TOLD THEY TALKED TO DEALERSHIP WHERE CAR WAS TOWED AND MY WARRANTY CLAIM WAS DENIED. ADVISED I WASN'T PUTTING IN A WARRANTY CLAIM AND THIS WAS A KNOWN DEFECT. AS STATED ON THE TAPE YOU GET WHEN YOU CALL CONSUMER AFFAIRS, THIS IS A KNOWN DEFECT WITH THE OIL PAN THAT CAN CAUSE ENGINE DAMAGE INCLUDING CAUSING A HIGH SPEED STALL. THE TAPE STATES THE RECALL HAS BEEN "ANNOUNCED BUT NOT LAUNCHED." THEY ARE FULLY AWARE THERE IS A PROBLEM, ONE THAT COULD HAVE BEEN FATAL FOR ME, AND I AM GETTING THE RUNAROUND. THE CONSUMER AFFAIRS REP FINALLY ASSIGNED ME A CASE NUMBER AND SAID SOMEONE WOULD CALL IN 3-5 DAYS. THEY DID NOT, SO I CALLED. THAT PERSON RETURNED MY CALL AND TOLD ME MY WARRANTY CLAIM HAD BEEN DENIED. I ADVISED, AGAIN, NOW 8 DAYS LATER AND NEARLY 2 WEEKS WITHOUT A CAR, THAT IT WAS NOT A WARRANTY ISSUE. SHE SAID SHE WOULD CHECK AND GET BACK TO ME BUT SHE KNEW NOTHING ABOUT "CAMPAIGN 181," WHICH IS THIS ISSUE. DESPITE ADDITIONAL CALLS BY ME SHE HAD NOT CALLED BACK. I'VE CONTACTED HYUNDAINATIONALCUSTOMERCARE@HMAUSA.COM AND RECEIVED NO REPLY. THEY SHOULD IMPLEMENT A RECALL IMMEDIATELY BEFORE SOMEONE IS KILLED. THEY SHOULD REPAIR MY VEHICLE AND BE THANKFUL NO ONE WAS KILLED.

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WHILE I WAS AT IDLE WAITING AT A RED LIGHT ON A CITY ROAD , MY VEHICLE JUST SHUT OFF AND WILL NOT RE START, I GOT IT TOWED TO MY MECHANIC AND HE SAID MY ENGINE LOCKED UP AND SEIZED!

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TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT AT START UP THE CONTACT WOULD SEE SMOKE COMING FROM THE EXHAUST. THE VEHICLE WOULD HESITATE TO ACCELERATE. THE ENGINE WARNING LIGHT HAD ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSE AND REPAIRED THE CYLINDER BUT THE VEHICLE STILL HAD THE SAME FAILURE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE. THE FAILURE MILEAGE WAS 57,000.

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TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND FAILED TO RESTART. ALL THE INSTRUMENT CLUSTER WARNING INDICATORS ILLUMINATED. ALSO, THERE WAS AN ABNORMAL RATTLING NOISE UNDERNEATH THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS AN HOLE IN THE ENGINE BLOCK. THE VEHICLE WAS TOWED TO ISLAND HYUNDAI (1590 HYLAN BLVD, STATEN ISLAND, NY 10305, (844) 672-7561) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 46,000.

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CAMPAIGN181. THERE IS A RECALL THAT CAN CAUSE ENGINE DAMAGE THAT COULD LEAD TO A HIGH-SPEED STALL, INCREASING THE RISK OF A CRASH. IT COULD ALSO INCREASE THE RISK OF A VEHICLE FIRE. THERE IS NO SOLUTION. MY VEHICLE IS UNSAFE. I DRIVE 60 MILES PER DAY TO AND FROM WORK. I DO NOT FEEL SAFE IN MY VEHICLE

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I RECEIVED A RECALL NOTICE (CAMPAIGN 181) IN APRIL 2019, THE NOTICE RECOMMENDED THAT I TAKE MY VEHICLE TO BE LOOKED AT, I SCHEDULED THE APPOINTMENT AND ON THE WAY TO THE DEALER SHIP THE CAR SUFFERED A HIGH-SPEED STALL, FORTUNATELY I WAS ABLE TO GET OFF THE BUSY ROAD WITH NO INCIDENTS. I HAD MY VEHICLE TOWED TO THE DEALER SHIP AT MY OWN EXPENSE. THE STALL WAS EXACTLY WHAT THEY SAID COULD HAPPEN TO MY VEHICLE ON THE RECALL NOTICE. NOW 18 DAYS LATER THERE HAS BEEN NO RESOLUTION, THE RECALL IS NOT BEING COMPLETED IN A TIMELY MANNER. HYUNDAI SAID I COULD PAY FOR THE REPAIR MYSELF AND IF THE RECALL REMEDY COVERED IT I COULD APPLY TO BE REIMBURSED. I DO NOT HAVE THE ABILITY TO COVER THE REPAIR MYSELF AND I AM WARY THEY WOULD FOLLOW THROUGH WITH ANY SORT OF REIMBURSEMENT. THEY HAVE ALSO NOT OFFERED A RENTAL VEHICLE.

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TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. AFTER ADDING TWO QUARTS OF OIL TO THE VEHICLE, THE OWNER NOTICED AN EXTENSIVE OIL LEAK WITHOUT WARNING. THE DEALER (LIA HYUNDAI ALBANY, 945 CENTRAL AVE, ALBANY, NY 12205, (518) 320-7235) INDICATED THAT THEY WERE WAITING ON THE MANUFACTURER TO PROVIDE THE REMEDY FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE OIL LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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RECALL 181, NHTSA# 19V063 HAVE JUST LAST WEEK BEEN NOTIFIED OF THIS RECALL FOR OUR VEHICLE YET IT APPEARS TO HAVE BEEN A RECALL SINCE FEB, AND IT US NOW GOING ON 2-3 MONTHS AND THERE IS APPARENTLY STILL NO REMEDY AVAILABLE; SINCE THIS SOUNDS EXTREMELY SERIOUS, I BELIEVE NOTIFYING YOU IS AN APPROPRIATE MEASURE; AT THIS POINT WE HAVE NOT HAD ANY KNOWLEDGE, THEREFORE NO INSPECTION TO DETERMINE THE EXTENT OF THE PROBLEM IN THIS VEHICLE

NHTSA ODI 11203412

MY VEHICLE SHUT OFF WHILE MOVING FORWARD ON A HIGHWAY IN THE MIDST OF TRAFFIC. THE VEHICLE RESTARTED THEN IMMEDIATELY SHUT OFF AND WOULD NOT RESTART. VEHICLE HAD TO BE PUSHED OFF THE HIGHWAY OUT OF THE FLOW OF TRAFFIC. I HAD THE VEHICLE TOWED TO A MECHANIC WHO DETERMINED THE MOTOR HAD SEIZED AND WAS RUINED

NHTSA ODI 11197158

2013 HYUNDAI TUCSON BOUGHT 10/30/17 WITH 31,000 MILES ON IT. IN 06/0?/18 THE ENGINE THREW A ROD. MY SISTER WAS DRIVING ON THE WAY TO WORK WHEN THE CAR STARTED MAKING A LOT OF NOISE AND SHAKING RAPIDLY SHE HAD TO PULL OVER TO THE SIDE OF THE ROAD AND CALL THE POLICE. THE COP TOLD HER THE ENGINE THREW A ROD. ONLY 46,000 SOMETHING MILES ON IT. WE CHANGE THE OIL OURSELVES BECAUSE THAT WAS SIMPLE MAINTENANCE, AND WE DO THIS WITH ALL OUR VEHICLES. BUT FAILURE TO SHOW OUR OIL CHANGE RECEIPTS HAS VOIDED THE WARRANTY ON THE ENGINE. I HAVE DONE RESEARCH AND FOUND OUT THAT THE ENGINE THETTA II HAS BEEN RECALLED BUT ON ONLY CERTAIN TYPES OF HYUNDAI AND KIA MODELS. EVEN THOUGH THE ENGINES ARE THE SAME, AND THE COMPLAINTS ARE THE SAME, AND THE FAILURES ARE THE SAME, THE TUCSON NEEDS TO BE ADDED. WE TOWED THE VEHICLE TO HYUNDAI DEALERSHIP IN LITHONIA GEORGIA AND THEY TOOK ONE LOOK AT THE OIL DIPSTICK AND SAID THE REASON FOR THE ENGINE FAILURE WAS BECAUSE THERE WAS NO OIL. NOW WE HAVE THE VEHICLE SITTING IN OUR GARAGE AND WE DID FURTHER INVESTIGATION AND FOUND A BIG HOLE ON THE ENGINE BLOCK ITSELF, THAT EXPLAINS WHY HYUNDAI'S DEALERSHIP DIAGNOSIS WOULD REPORT NO OIL BECAUSE ALL THE OIL DRAINED OUT THROUGH THE GAPING HOLE IN THE ENGINE. HYUNDAI DEALERSHIP WANTS TO CHARGE US ANOTHER $7,000 TO REPLACE THE ENGINE. EVEN THOUGH WE HAVE MANY MEMBERS ( HYUNDAI THETA II ENGINE FAILURE FACEBOOK GROUP) WHO HAVE BEEN WAITING 6 MONTHS AND ONGOING FOR A REPLACEMENT ENGINE. THEY KEEP POSTPONING BECAUSE THEY HAVE NO ENGINES BECAUSE THE ENGINES HAVE MANUFACTURER DEFECTS CAUSING A BEARING TO PREMATURELY FAIL RESULTING IN CATASTROPHIC ENGINE FAILURE. NOW OUR 2013 TUCSON SITS IN OUR GARAGE WHILE STILL MAKING PAYMENTS $16,000! THEY RECENTLY ADDED 2011-2013 TUCSON TO THE RECALL. FOR SOME REASON OUR 2013 IS NOT.?!!

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TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING 35 MPH IN INCLEMENT WEATHER, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BACK AND NECK PAIN. THE PASSENGER SUSTAINED BODY ACHES. THE CONTACT STATED THAT THE INFANT CHILD LOCATED IN THE REAR DRIVER'S SIDE SEAT MAY ALSO HAVE BEEN INJURED. THE CONTACT WAS CURRENTLY EN ROUTE TO THE HOSPITAL TO SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD. IT WAS UNKNOWN IF THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000. THE VIN WAS INVALID.

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TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. SUPERIOR HYUNDAI NORTH (5565 DIXIE HWY, FAIRFIELD, OH 45014) AND THE MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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WHILE ON A CITY STREET IN SLOW MOTION COMING TO A FULL-STOP INTERSECTION, ATTEMPTS TO SAFELY SLOW AND STOP THE VEHICLE BY DEPRESSING BRAKE PEDAL FAILED WITH NO FEEDBACK FROM THE VEHICLE. THE VEHICLE DID NOT DECELERATE RESULTING IN AN ACCIDENT. IT WOULD SEEM THAT THE BRAKE MASTER BOOSTER HAD WORN AND WAS NO LONGER FUNCTIONING. COLLISION CENTER RESPONSIBLE FOR REPAIRS HAS STATED THE FOLLOWING: "OUR FINDINGS ARE THAT THE BRAKE MASTER BOOSTER NEEDS TO BE REPLACED. YOUR VEHICLE CAME TO OUR SHOP FOR COLLISION REPAIRS FROM AN ACCIDENT <DATE REDACTED> AND DURING OUR REVIEWS TO THE COLLISION DAMAGES WE FOUND THE POOR BRAKING CONDITION. THIS IS NOT PART OF THE ACCIDENT AND IS A MAINTENANCE WEAR ITEM. AS AN UNDERSTANDING TO THIS FAILURE THERE IS LITTLE OR NO WARNING WHEN THE BRAKES FAIL AND CAN HAPPEN AT ANY TIME. I FEEL THAT THE BRAKING CONDITION MAY OF HAD SOME SIGNIFICANT RELATION TO THE CAUSE OF ACCIDENT." VERBALLY THE SAME COLLISION CENTER REPRESENTATIVE SAID, THAT IT WOULD TAKE A VERY STRONG PERSON TO STOP THE VEHICLE WHEN PARTICULAR PART MALFUNCTIONS. AND THAT EVEN ON THE COLLISION CENTER LOT PRIOR TO REPAIRS USING BRAKES WAS CHALLENGING. THE VEHICLE HAS BEEN MAINTAINED IN HYUNDAI DEALERSHIP AND BRAKE PADS WERE REPLACED ACCORDING TO DEALERSHIP RECOMMENDATIONS PRIOR TO THE INCIDENT.

NHTSA ODI 11195498

MARCH 20,2019 MY SUV SHUT DOWN, WITHOUT WARNING, WHILE I WAS DRIVING IN A RESIDENTIAL AREA. I TRIED TO START IT AGAIN, BUT WASN'T SUCCESSFUL. MY INTERIOR LIGHTS, HORN, AND RADIO WAS STILL WORKING, AND I HAD A FULL TANK OF GAS. LUCKILY, I WASN'T IN REAL TRAFFIC OR ON THE HIGHWAY, BECAUSE IT COULD'VE BEEN WORSE. I HAD MY VEHICLE TOWED, AND IT ARRIVED AT FENTON HYUNDAI OF MESQUITE, IN MESQUITE TX, AT APPROXIMATELY 6:54 A.M. I CALLED THE DEALERSHIP, AROUND 9 A.M., AND NO ONE IN THE SERVICE DEPARTMENT COULD TELL ME WHAT WAS GOING ON OR WHAT THE PROBLEM. I WAS TOLD TO "GIVE THEM A CALL BACK IN A FEW HOUR". AT APPROXIMATELY 3:56 PM, I CALLED AND SPOKE THE SUPERVISOR OVER THE SERVICE DEPARTMENT, AND WAS TOLD THAT "I MAY NEED A NEW ENGINE AND YOUR WARRANTY EXPIRED AT 60,000 MILES AND YOU HAVE 88,000 + MILES ON YOUR SUV". I INFORMED THE SUPERVISOR THAT I HAD GAP AND WAS COVER ROOF TO ROAD, BUMPER TO BUMPER, FOR 10 YEARS OR 100,000, WHICHEVER COMES 1ST. I WAS ALSO TOLD THAT THAT WARRANTY WASN'T IN THEIR SYSTEM. ON MARCH 21, 2019, AT APPROXIMATELY 9:20 A.M., I ARRIVED AT THE DEALERSHIP, WITH MY CONTRACTS AND ASKED FOR THE SERVICE DEPARTMENT SUPERVISOR AND ATTEMPTED TO SHOW HIM MY CONTRACT AND HE STATED "THIS ISN'T A GAP ISSUE. I STILL WAITING ON ANSWER FROM HYUNDAI, ON HOW WE SHOULD HANDLE IT". AT THAT POUINT, I ASKED FOR A LOANER CAR, UNTIL MINE WAS FIXED AND READY FOR PICK UP, BUT WAS TOLD THAT ALL 23 LOANER CARS WERE IN USE. NO OTHER OPTION WAS OFFERED. FAST FORWARD, TO TODAY, MARCH 24,2019, STILL NO LOANER OR RENTAL, AND NO ANSWERS REGARDING MY VEHICLE. MY VEHICLE WAS PURCHASED BRAND NEW AND IS ONLY 6 YEARS OLD.

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TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING VARIOUS SPEEDS WITH THE ACCELERATOR PEDAL DEPRESSED, THE ENGINE REVVED, BUT THE VEHICLE WOULD NOT INCREASE IN SPEED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER REPLACED THE SPARK PLUGS, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 122,356. THE VIN WAS INVALID.

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TL* THE CONTACT OWNED A 2013 HYUNDAI TUCSON. WHILE OPERATING THE VEHICLE, SMOKE WAS PRESENT COMING FROM THE REAR TAIL LIGHTS AND THE DASHBOARD. THE VEHICLE WAS TAKEN TO CHAPMEN PAYSON (100 N. BEELINE HIGHWAY, PAYSON, AZ) BEFORE BECOMING ENGULFED IN FLAMES. THE FLAMES WERE EXTINGUISHED BY WORKERS AT THE DEALER. THE VEHICLE WAS DESTROYED. THE INSURANCE COMPANY STATED THAT THE FAILURE WAS CAUSED BY AN ELECTRICAL SHORT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 37,125. THE VIN WAS UNKNOWN. *TT CONSUMER STATED CHECK FINALLY ARRIVED ON 4/9/19. LOAN FINALLY PAID OFF. *JB

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105,000 MILES AND THE ENGINE ON MY (JUST PAID OFF) HYUNDAI TUCSON GLS 2.4L THREW A MAIN ROD BEARING.THE ENGINE IS BLOWN AND NEEDS TO BE REPLACED. I WAS DRIVING DOWN THE INTERSTATE AT 65 MILES PER HOUR IN THE CENTER LANE TRAVELING FROM LAS VEGAS TO CALIFORNIA. THE VEHICLE STARTED TO DECELERATE THEN A LOUD TICKING SOUND WAS PRODUCED THEN THE TICK GREW INTO A VERY LOUD (ENGINE COMING APART FROM THE INSIDE SOUND) AT THAT MOMENT I ALMOST LOST CONTROL OF THE VEHICLE WHILE TRYING TO MANEUVER THROUGH TRAFFIC AT SPEED. THIS IS A MAJOR ISSUE LADIES AND GENTLEMEN. "FIX IT" I'VE NEVER MISSED AN OIL CHANGE I HAPPEN TO BE MECHANIC. THIS SAME ENGINE IN TWO OTHER HYUNDAI'S FOR THE SAME YEAR HAVE BEEN RECALLED EXCEPT FOR THE TUCSON? WHY NOT? ESTIMATED COST OF REPAIRS IS IN THE RANGE OF 5,000.00 -6,500.00 I CAN BUY A USED HONDA ACCORD THAT WILL RUN FOREVER AT THAT PRICE.. I'M VERY DISAPPOINTED IN HYUNDAI AT THIS POINT. THEY DO NOT TAKE PROPER CARE OF THEIR REPUTATION OR PRODUCTS LET ALONE THE CONSUMER.

NHTSA ODI 11179771

5 YEAR OLD TUCSON WITH ONLY 75,000 MILES EXPERIENCING ROD KNOCK AND REQUIRING AN ENTIRE ENGINE REPLACEMENT. I HAVE NOT HAD A SINGLE ISSUE WITH THIS CAR AND HAVE KEPT UP ON REGULAR MAINTENANCE. THE DEALERSHIP SAYS THAT I DO NOT QUALIFY FOR THE POWER TRAIN WARRANTY BECUSE I AM THE SECOND OWNER. AFTER MUCH RESEARCH I SEE THIS IS A RECURRENT PROBLEM WITH HYUNDAI TUCSON'S AS WELL OTHER MODELS IN THEIR LINE UP. NO RECALL OR SOLUTION TO THE PROBLEM HAS BEEN BROUGHT FORWARD. MY CAR STARTED KNOCKING WHILE ON A MAJOR HIGHWAY WITH CARS GOING 75MPH. I LUCKILY GOT IT OFF AN EXIT AND DID NOT CAUSE AN ACCIDENT INVOLVING THE CARS BEHIND ME.

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THE ENGINE WAS MAKING AN INTERNAL KNOCKING NOISE. AT FIRST THOUGHT IT WAS THE TIMING CHAIN AND TENSIONER. IT TURNS OUT THAT THE NOISE IS COMING FROM THE CONNECTING ROD BEARINGS. ACCORDING TO THE HYUNDAI DEALER, THE ENGINE MUST BE REPLACED. THE CAR ONLY HAS 78,500 MILES AND WAS PURCHASED USED IN MARCH 2017. THE CAR HAS BEEN WELL TAKEN CARE OF WITH REGULAR OIL CHANGES AS RECOMMENDED. THIS SEEMS TO BE COMMON PROBLEM WHERE METAL DEBRIS, LEFT OVER FROM THE MANUFACTURING PROCESS PLUGS UP INTERNAL LUBRICATION HOLES AND THE BEARINGS DO NOT RECEIVE PROPER LUBRICATION.

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