What 266 owners told NHTSA about the 2013 Hyundai Tucson Fuel Cell

MY ENGINE LOST POWER AND STARTED TO KNOCK. CONTACTED HYUNDAI USA TO BE TOLD TO BRING MY CAR IN FOR A DIAGNOSIS. I HAD MY CAR TOWED TO THE DEALERSHIP(ADVANTAGE HYUNDAI). THEY CALLED TO TELL ME "WHY IS MY CAR THERE"?? IN UTTER SHOCK I MENTIONED THAT I HAD CALLED THE DEALERSHIP TO ARRANGE FOR ARRIVAL AND HAVE IT DIAGNOSED. THEN WAS MENTIONED A FEE, WHICH WASN'T MENTIONED FROM ANYONE PRIOR TO HAVING MY CAR TOWED. I HAD UPDATED MY REF # FROM HYUNDAI USA ONLY TO SPEAK WITH SOMEONE TELLING ME THAT BECAUSE THE CAR IS OUT OF WARRANTY HE CANT HELP. WHY DID IT TAKE OPENING A CASE WITH HYUNDAI, UPDATING THE CASE WITH INFO, HAVING MY CAR TOWED TO THE DEALERSHIP(SUGGESTED BY HYUNDAI USA) TO BE TOLD THERE NOTHING THEY CAN DO?? MY CAR IS IN GREAT SHAPE WITH 81K. WHY ARE THESE ENGINES FAILING?? AND WHY ARE THE CONSUMERS VICTIMS TO INFERIOR PRODUCT?? BTW HYUNDAI CONSUMER AFFAIRS DON"T HELP THE CONSUMER. IT'S MORE OF HYUNDAI EXPLAINING THERE WARRANTY.

NHTSA ODI 11375896

ON 10/20/20, LEAVING THE PARKING GARAGE AT MY PLACE OF EMPLOYMENT I THOUGHT I HEARD A NOISE COMING FROM THE VEHICLE, BUT AS I ROLLED DOWN THE WINDOW TO LISTEN, I DIDN'T HEAR ANYTHING. I CHECKED THE DASH FOR WARNING LIGHTS; THERE WERE NONE. THE TEMPERATURE WAS ALSO NORMAL, SO I CONTINUED HOME. ABOUT 10 MIN. LATER, DRIVING SOUTH ON I-5 WHILE IN THE FAR LEFT LANE AT 70 MPH, MY 2013 HYUNDAI TUCSON LIMITED EXPERIENCED A MAJOR ENGINE FAILURE, MANIFESTING WITH A TERRIBLE METAL CRASHING SOUND AND SHAKING. I HAD TO IMMEDIATELY CROSS TWO LANES OF HEAVY TRAFFIC, HAZARDS FLASH, TAKING THE EXIT THAT WAS FORTUNATELY RIGHT THERE ON THE IMMEDIATE RIGHT. I WOULD NOT HAVE MADE IT TO THE NEXT EXIT 1 MILE AWAY. BY THE TIME I REACHED THE END OF THE RAMP AND PULLED INTO THE EMERGENCY PARKING, THE ENGINE WAS BARELY SPUTTERING, THE CAR BARELY ROLLING. NEXT DAY, UPON INSPECTION BY THE DEALER, THEY SAID METAL DEBRIS WAS FOUND IN THE ENGINE, SAME BEARING ISSUE AS THE OTHER ENGINE FAILURES THAT WERE RECALLED EARLIER (SANTA FE MODELS, SONATAS, ELANTRAS, AND OTHER TUCSONS). MY MODEL AND TRIM PACKAGE ISN'T PART OF THE RECALL YET. ONE MONTH PRIOR, THE DEALER HAD DONE A SAFETY INSPECTION AND $1,000 OF WORK REPLACING THE DRIVE BELT, HOSES, AND THERMOSTAT GASKET SO THAT I WOULDN'T LOSE THE ENGINE, AS I WAS TOLD BACK THEN. SINCE I STILL LOST THE ENGINE ONLY ONE MONTH LATER AND WITHOUT ANY WARNING AND BECAUSE MY MILEAGE WAS OVER WARRANTY AT APPROX134K, THE DEALERSHIP SUBMITTED A REQUEST TO HYUNDAI FOR GOODWILL AND RENTAL CAR ASSISTANCE ON MY BEHALF. THE MANUFACTURER AGREED TO PAY 75% AND PROVIDE RENTAL CAR ASSISTANCE IF PARTS WERE ON NATIONAL BACK ORDER. IT WAS 3 WEEKS TO ORDER PARTS AND COMPLETE REPAIRS. NO RENTAL CAR ASSISTANCE. I PICK UP THE CAR TODAY. MY PORTION OF THE COST IS MORE THAN $2200. IF THE 2013 TUCSON LIMITED IS ADDED TO THE RECALL LIST, WILL I BE ELIGIBLE FOR REIMBURSEMENT?

NHTSA ODI 11375663

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE JERKED WITH AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED BACK TO HER RESIDENCE. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT OIL PAN DISINTEGRATED AND CAUSED SEVERE DAMAGES TO THE ENGINE. THE CONTACT STATED THAT THE OIL PAN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING) AND WAS REPAIRED ON SEPTEMBER 27, 2019 AT SOUTH SHORE HYUNDAI (360 W. SUNRISE HIGHWAY, VALLEY STREAM, NY 11581, (516) 561-8772). THE CONTACT STATED THAT THE DEALER WAS CONTACTED AND RUDELY DISMISSED THE CONTACT'S CONCERNS AND DENIED THE RECALL REPAIR. THE CONTACT KEPT PRINT OUTS FOR THE COMPLETED RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,083.

NHTSA ODI 11361569

I HAVE A 2013 HYUNDAI TUCSON WITH THETA ENGINE. MOTOR HAS FROZEN AND ALTHOUGH MANY OTHER THETA ENGINES SIMILAR IN VIN # HAVE BEEN REPAIRED UNDER A CLASS ACTION SUIT/ OR RECALL, HYUNDAI IS REFUSING TO REPLACE MINE. OIL CHANGE RECEIPTS HAVE BEEN PROVIDED. DRIVING ON A HWY AND MOTOR FROZE

NHTSA ODI 11361263

. DEALER STATES ENGINE NEEDS REPLACEMENT BUT IS OUT OF WARRANTY SO DEALER DENIES COVERAGE. DEALER SAID BEARING ON BIG END OF PISTON RODS AND/OR MAIN BEARING DAMAGED, I HAVE ALL RECORDS OF OIL CHANGES EVERY 3-4K FROM REPUTABLE MAINTENANCE BUSINESS. I SEE OTHER COMPLAINTS OF SIMILAR ISSUE WITH MOTORS. ENGINE STARTS TAPPING UNDER LOAD AND ENGINE STOPS AT HIGHWAY SPEED OR WHEN AT OPERATING TEMPERATURE. WHEN THE MOTOR COOLS IT WILL REPEAT PROBLEM. VEHICLE TO DANGEROUS TO DRIVE EXCEPT ON BACK ROADS WITH ENOUGH ROOM ON SHOLDER TO PULL OVER UNEXPECTEDLY.

NHTSA ODI 11352387

I WAS DRIVING ON I-75 IN BROWARD COUNTY AND I DECIDED TO PASS A VEHICLE IN FRONT OF ME, WHEN I ACCELERATED, THE CAR MADE A VERY STRANGE SOUND AND STARTED TO LOOSE POWER... IT STARTED TO SLOWING DOWN BY IT SELF, SO I DECIDED TO GET OUT FROM I-75, LUCKILY WE WERE CLOSE TO ONE REST AREA WHERE WE COULD PARK AND CALL SOMEONE FOR HELP. BEFORE CALLING ANYONE, WE TRY EVERYTHING ON THE CAR. MY BROTHER-IN-LAW CHECKED THE BATTERY, WHICH WAS GOOD, THE ELECTRICAL WAS WORKING FINE FOR FEW MORE MINUTES AND STARTED TO SHUT DOWN SLOWLY. EVERYBODY SAID THAT WAS VERY STRANGE...THEY SAID MY CAR WAS NOT SUPPOSE TO BE IN THAT SITUATION. IT IS WITH 70,000 MILES, IN AN EXCELLENT CONDITION AND THE MAINTENANCE IS UP TO DATE. I CALLED THE TOWING TRUCK FOR PICK UP AND PARKED IT ON MY COUSIN DRIVEWAY WHERE IS TILL TODAY. NOW, I DON'T KNOW WHAT TO DO. IT WILL BE EXPENSIVE TO FIX IT, AND I DON'T HAVE THE MONEY. I DIDN'T RECEIVED ANY RECALL FOR "ENGINE FAILURE" ON THIS SPECIFIC CAR, ALL THOUGH I FOUND ON THE INTERNET A LOT OF COMPLAINTS WITH THE SAME PROBLEM ON SAME YEAR AND MODEL.

NHTSA ODI 11351611

BOUGHT 2013 HYUNDAI TUCSON ON 11/2012. WITHIN 2 YRS OF BUYING THE CAR I STARTED TO HEAR A KNOCKING SOUND FROM THE FRONT OF THE CAR, LOSS OF POWER AND IT FELT LIKE IT WAS GOING TO SHUT DOWN.I WOULD STOP AND THEN PUSH THE GAS TO GO AND IT WAS FINE. THIS CONTINUED TO HAPPEN INTERMITTANTLY EVER SINCE I HAVE CONTINUED OVER THE YRS TELLING THE SERVICE DEPARTMENT OF THE ISSUE BUT THEY COULD NEVER REPLICATE THE PROBLEM.THEY TRIED A FEW THINGS LIKE A COMPUTER UPDATE/REBOOT.THE ISSUE WAS A LITTLE LESS FREQUENT BUT IT STILL CONTINUED. OVER THE YEARS SEVERAL FAMILY MEMBERS WITNESSED THIS AND WERE VERY CONCERNED! RECENTLY 08/7/2020 WE WERE DRIVING INTERSTATE 70 IN MD, CONSIDERABLE TRAFFIC, AND NUMEROUS TRACTOR TRAILORS ALL TRAVELING AT HIGH SPEEDS! ALL OF A SUDDEN THERE WAS A CONSISTANT KNOCKING SOUND EVEN MORE INTENSE THAN THE ONES I HAD HEARD OVER THE YEARS SINCE BUYING THE CAR.THE FRONT OF THE CAR WAS SHACKING AND LOOSING POWER! MY HUSBAND WAS DRIVING IN THE LEFT LANE AND STRUGGLED TO GET IT TO THE SHOULDER WHERE THE ENGINE STILL MAKING THE LOUD KNOCKING SOUND COMPLETELY SHUT DOWN.THERE WAS A TRACTOR TRAILOR BEHIND US WHEN WE GOT TO THE RIGHT LANE AND IF IT HAD DIED THEN WE WOULD HAVE BEEN KILLED! STANDED FOR 40 MINUTES IN A DANGEROUS LOCATION! IT WAS TOWED TO A HYUNDAI DEALER IN HAGERSTOWN MD. WHEN THEY TRIED TO TURN IT ON THERE WAS SMOKE AND THEY WERE QUICK TO PREVENT IT FROM CATCHING FIRE. WE WERE TOLD IT EXPLODED, A BEARING BROKE OFF HIT THE PISTON CREATING A HOLE IN THE ENGINE AND THERE WERE METAL SHAVINGS IN OIL PAN. WE ARE THE ORIG OWNERS AND HAVE KEPT UP MAINTENANCE AT OUR DEALERSHIP, IT HAS 108K MILES ON IT, A COMPREHENSIVE EXT WARRENTEE BUT THEY WILL ONLY PUT IN A 77K MILES USED ENGINE.COULD HAVE THE SAME ISSUES AND MAY NOT BE SAFE. NUMEROUS COMPLAINTS WITH THE 2013 TUCSON 2.4L ENGINE.OTHER YRS THAT HAVE THE SAME ENGINE HAVE RECALS, INEXCUSABLE 2013 IS NOT INCLUDED!

NHTSA ODI 11349352

JUNE 25, 2020 I TOOK MY CAR TO JOHN AMATO TO HAVE A REPAIR DONE BECAUSE OF THE ENGINE LIGHT WAS ON THEY PLACED IT O N THE MACHINE FOR DIAGNOSTIC TESTING AND STATED THAT IT WAS THE IN TAKE MANIFOLD FOR 421CRH 1 THEY REPLACE THE PART METAPHOR INTAKE MANIFOLD RUNNER PERFORM THEY REPLACE THE PART THEY SAID THE CAR WAS OK AUGUST EIGHTH 2020 MY CAR STOPPED RUNNING AS I WAS DRIVING DOWN THE STREET AND MADE A LOT OF NOISE . THERE WAS NO WARNING NO LIGHTS CAME ON THE CAR JUST STOPPED I HAD TO HAVE IT TOWED BY A TOW TRUCK AND NOW THE ENGINE IS COMPLETELY DONE NO ENGINE LIGHT CAME ON OR ANYTHING I THOUGHT THIS WAS A GOOD CAR WHEN I BOUGHT IT

NHTSA ODI 11348908

I WOULD LIKE TO KNOW WHY THE 2013 HYUNDAI TUCSON WERE NOT IN THE RECALL FOR THE ENGINE FAILURE. COMPLAINTS ON ENGINE SEIZING UP IS THE SAME AS 2014 AND 2015 SAME ENGINE I WOULDN'T COMPLAIN BUT JUST HAPPEN TO ME 7/11/2020 DRIVING DOWN HIGHWAY ENGINE SEIZED UP AND LOOKS LIKE AM STUCK WITH IT JUST DOESN'T MAKE ANY SENSE TO SIT HERE AND THINK ABOUT I DON'T HAVE A VEHICLE AND WHAT HAPPENED WAS NO FAULT OF MINE ITS JUST CRAZY HOW NO ONE WILL TAKE RESPONSIBILITY AND FIX IT.

NHTSA ODI 11342835

TRAVELING DOWN HIGHWAY VEHICLE MADE LOUD NOISE PULLED OVER AND TURNED VEHICLE OFF WAITED 10 TO 20 MINUTES TRIED TO START VEHICLE AND IT MADE LOUD NOISE AGAIN AND SHUT DOWN WOULD NOT STAY RUNNING.

NHTSA ODI 11341758

ADDING TO FIRST COMPLAINT VEHICLE WAS TOWED TO HYUNDAI DEALERSHIP WAS TOLD ENGINE SEIZED WAITING ON RESPONSE FOR HYUNDAI CORPORATION

NHTSA ODI 11341760

VEHICLE WAS OPERATING NORMALLY WHEN ALL OF A SUDDEN THE ENGINE LOST POWER. RPMS WENT TO 0. COULD NOT ACCELERATE ANYMORE AND HAD TO COAST OFF THE ROAD TO GET OUT OFF TRAFFIC. VEHICLE TURNED OFF AND WOULD NOT RESTART. HYUNDAI DEALERSHIP SAYS THE VEHICLES ENGINE HAS LOCKED UP AND NEEDS TO BE REPLACED. VEHICLE ONLY HAS 77946 MILES. HAS HAD NO PREVIOUS PROBLEMS. JUST BOUGHT THE VEHICLE. WE HAVE ONLY HAD IT A WEEK AND HALF. CAR HAD TO BE TOWED BACK TO DEALERSHIP. THIS COULD HAVE CAUSED A SERIOUS OR DEADLY ACCIDENT IF THIS HAPPENED IN A BUSY HIGHWAY OR IN HEAVY TRAFFIC.

NHTSA ODI 11331623

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITH THE CHECK ENGINE AND OIL PRESSURE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT, AN INDEPENDENT MECHANIC, DIAGNOSED THE VEHICLE WITH A #3 PISTON CONNECTING ROD CYLINDER BOLT DETACHED WHICH CAUSED THE PISTON TO LOOSEN. THE CONTACT ALSO STATED THAT THERE WAS AN ENGINE OIL LEAK. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.

NHTSA ODI 11327929

ON JUNE 13, 2017, THE ENGINE IN THE TUCSON COMPLETELY SHUT DOWN WHILE DRIVING DOWN THE INTERSTATE AT RUSH HOUR. THE VEHICLE WOULD NOT START AND HAD TO BE TOWED TO A LOCAL REPAIR SHOP. THE REPAIR SHOP INSPECTED THE VEHICLE AND FOUND THAT THE ENGINE HAD BLOWN A HOLE IN IT DUE TO NO FAULT OF THE OWNER AND WOULD NEED A COMPLETE REBUILD. IN MY RESEARCH I CONTACTED BOTH VANDERGRIFF HYUNDAI AND HYUNDAI MOTORS AMERICA SINCE THE EVENT THAT CAUSED MY VEHICLE ENGINE TO BLOW WAS A MANUFACTURES DEFECT. DURING MY RESEARCH I FOUND THAT THE ENGINE IN MY VEHICLE WAS THE SAME ENGINE PUT INTO SEVERAL MODELS OF HYUNDAI VEHICLES. THIS SPECIFIC ENGINE MODEL WAS ALSO INVOLVED IN A CLASS ACTION LAW SUIT REGARDING THE 2011-2013 HYUNDAI MODELS. IN APRIL 2019 A RECALL OF THE OIL PAN AND SEAL WAS ISSUED. THE VEHICLE RECALL REPLACEMENT WAS DONE AND A CLAIM FOR REIMBURSEMENT FOR THE ENGINE WAS SENT TO HYUNDAI. ALL DOCUMENTS REQUESTED WERE FURNISHED AND AFTER 3 CASE MANAGERS WERE ASSIGNED I HAVE BEEN INFORMED THAT THE CLAIM HAS GONE TO UPPER MANAGEMENT A/K/A WAIT UNTIL THE STATUTE RUNS. AS A CONSUMER I FEEL I HAVE BEEN GIVEN THE RUNAROUND AND STILL AM NOT REIMBURSED FOR AN ENGINE. I NEED HELP!!!

NHTSA ODI 11309707

I FINANCED THIS VEHICLE ON 12/22/19, I STARTED TO NOTICE A LOUD TICKING NOISE COMING FROM THE ENGINE SHORTLY AFTER PURCHASE DATE. BROUGHT IT IN TO DEALERSHIP, WAS TOLD IT WAS A VACUUM LOOSE, THEY TIGHTENED IT AND SAID IT SHOULD BE GOOD. STILL HEARD THE TICKING JUST NOT AS LOUD. I STILL HAVE CONTINUED TO HEAR THE TICKING, BROUGHT IT IN TODAY AND WAS TOLD BY ONE PERSON WHO DIDNT ACTUALLY INSPECT THE VEHICLE THAT IT WAS A PURGE VALVE AND ITS NORMAL FOR THIS CAR AND AGE.. WAS TOLD BY THE MECHANIC AT THE HYUNDAI DEALERSHIP LOCATED ON OCALA FL, (AND WITH A STRAIGHT NO EMOTION FACE) "THERE'S NO METAL TOUCHING" ASKED TO BE PROVIDED PROOF THAT NOTHING CAME UP IN HIS COMPUTER, AND SAID THEY DIDNT HAVE THE CORRECT DIAGNOSING EQUIPMENT FOR THIS SPECIFIC CAR. SHOWED THE SALES MANAGER A VIDEO SO SHE COULD HEAR THE NOISE AND EVEN SHE SAID HERSELF THAT WAS NOT NORMAL. THEY DECIDED TO KEEP THE CAR OVERNIGHT. NOT SURE WHAT WILL COME FROM THIS AND DO NOT KNOW IF THIS IS RELATED BUT ACCORDING TO GOOGLE, THESE TUSCON'S ARE KNOWN FOR THE "TICK OF DEATH" WHICH MEANS SHORTLY AFTER, THE ENGINE FAILS...

NHTSA ODI 11301174

AFTER RETURNING TO THE DEALER FOR A RECALL NOTICE, 4 DAYS LATER TURNING INTO A FUELING STATION ENGINE STALLED AND SIEZED. VEHICLE NEVER HAD AN ISSUE PRIOR TO RECALL PERFORMANCE BEING COMPLETED. OH AND RECALL NOTICE STATED THE EXACT ISSUE IT WAS TO PREVENT ENGINE FROM STALLING AND SEIZING. LUCKILY NO ONE WAS INJURED.

NHTSA ODI 11298182

TL* THE CONTACT'S SON-IN-LAW OWNS A 2013 HYUNDAI TUCSON. WHILE THE SON-IN-LAW WAS DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BEGAN TO LOSE POWER AND OIL WAS LEAKING FROM THE ENGINE. THE CONTACT WAS UNAWARE IF ANY WARNING INDICATORS WERE ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO HYUNDAI OF GREELEY (4533 W 29TH ST, GREELEY, CO 80634, 970-330-3801) WHERE IT WAS DIAGNOSED AND THE ENGINE LEAK WAS REPAIRED. DAYS LATER, THE SAME FAILURES RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED BY THE MECHANIC AND THE MECHANIC WAS INFORMED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND THERE WERE NO ACTIVE RECALLS. THE CONTACT ASSOCIATED THE FAILURES WITH NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000.

NHTSA ODI 11289686

THE CAR STALLED. WHEN I GOT IT RUNNING THE ENGINE IS MAKING A LOUD KNOCKING.

NHTSA ODI 11280783

WHILE DRIVING AT APPROXIMATELY 30 MPH, NO INDICATION, NO SOUND/NOISE, THE ENGINE JUST STOPPED. TOWED CAR TO THE HYUNDAI DEALER AND WAS INFORMED THAT THE ENGINE SEIZED, THAT THEY WERE HAVING ISSUES WITH THESE ENGINES. ENGINE NEEDED TO BE REPLACE. WAITING FOR HYUNDAI'S DECISION TO SEE IF THEY WILL COVER THE REPLACEMENT.

NHTSA ODI 11271800

ON AUGUST 3, 2019, I WAS DRIVING AND MY ENGINE STARTED MAKING A WEIRD NOISE AND WAS FLUTTERING, NOT ACCELERATING LIKE NORMAL. I TURNED ONTO A SIDE STREET AND WAS PULLING OVER, MY CHECK ENGINE LIGHT CAME ON AND MY CAR STALLED AND WOULD NOT RESTART. HAD THE CAR TOWED TO DEALERSHIP WHERE THE VEHICLE WAS PURCHASED AND THE ENGINE HAD SEIZED. THE DEALERSHIP COULD NOT GIVE ME ONE REASON WHY THIS HAPPENED SINCE I REGULARLY GOT THE CAR SERVICED. APPROXIMATELY, TWO HOURS PRIOR TO THE ENGINE SEIZING I HAD MY EMISSIONS AND INSPECTION PERFORMED AND THEY DID NOT PICK UP ANYTHING. THIS VEHICLE HAD ABOUT 94,000 MILES. NOW I AM STUCK WITH A BROKEN CAR THAT THE REPAIR COSTS AS MUCH AS THE VEHICLE BLUE BOOKS FOR, WHILE STILL OWING AROUND $15,000. EVERYTHING THAT I HAD PURCHASED TO PROTECT MYSELF FROM THIS SITUATION HAS NOT PROTECTED ME AT ALL SUCH AS, THE EXTENDED WARRANTY, GAP INSURANCE, THE BANK WILL NOT EVEN DO A VOLUNTARY REPOSSESSION ON THE VEHICLE.

NHTSA ODI 11270340

VEHICLE STARTED UP WITH VERY NOTICEABLE KNOCKING NOISE, THE ENGINE LIGHT WAS ON. IT WAS STILL TECHNICALLY DRIVEABLE, BUT HAD VERY SLOW ACCELERATION. STOPPED BY AUTOZONE TO HAVE THEM CHECK THE ENGINE CODE. I WAS TOLD THAT THE TWO CODES THAT CAME UP WERE RELATED TO NEEDING AN OIL CHANGE. THE FOLLOWING DAY, I STOPPED BY JIFFY LUBE TO HAVE THEM CHANGE THE OIL. THE TECH SHOWED ME A SAMPLE OF THE OIL THAT CAME OUT OF THE VEHICLE; IT LOOKED LIKE BLACK, SLUDGY COFFEE. I KEEP UP WITH OIL CHANGES, MAKING SURE TO GO TO JIFFY SO THAT MY RECORDS ARE ACCESSIBLE. I ALWAYS HAVE THEM USE SYNTHETIC WHEN I VISIT. THE TECH TOLD ME THAT THE OIL HAD BEEN OVERFILLED THE LAST TIME IT WAS CHANGED. HE ALSO STATED THAT HE HAS NOTICED IN HYUNDAI VEHICLES THAT THE OIL ALWAYS TURNS BLACK, EVEN IF SYNTHETIC IS USED. HE SAID THAT HE HEARD THE KNOCKING IN THE ENGINE WHEN THEY MOVED THR VEHICLE, AND THAT IT COULD BE THE LIFTERS. AFTER THE OIL CHANGE, I GOT INTO THE VEHICLE AND SAW THAT THE ENGINE LIGHT WAS STILL ON, AND THE KNOCKING WAS STILL TAKING PLACE. I DROVE ACROSS THE STREET TO CHRISTIAN BROTHERS TO HAVE THEM INSPECT THE VEHICLE. THE SHOP HAD TO REMOVE THE FRONT PART OF THE ENGINE TO CHECK OUT THE ISSUE. AFTER A FEW DAYS, I WAS INFORMED THAT THE ENGINE WOULD NEED TO BE REPLACED AS THERE WERE METAL SHAVINGS INSIDE OF THE OIL PAN. I BEGAN TO DO SOME RESEARCH AND FOUND THERE WAS AN UNOFFICIAL RECALL ON THE THETA II ENGINE (WHICH IS WHAT THIS VEHICLE HAS). HYUNDAI WAS SLOWLY STARTING TO SEND NOTICES OUT TO PEOPLE. I TOOK MY TUCSON TO A DEALERSHIP AND ASKED THEM TO CONTACT HYUNDAI TO BEGIN A CLAIM FOR AN ENGINE REPLACEMENT. I WAS TOLD THE CLAIM WAS DENIED BECAUSE THE VEHICLE WAS NOT PART OF THE RECALL. THIS IS A 2013 MODEL, AND I PURCHASED IT IN SEP/OCT OF 2016. THE ENGINE IN A 6 Y/O VEHICLE SHOULD NOT BE SHUTTING DOWN, ESPECIALLY IF MAINTENANCE WAS KEPT UP. NHTSA 19V063000

NHTSA ODI 11266801

I WAS DRIVING DOWN THE INTERSTATE WHEN I NOTICED THAT WHEN I GOT OVER 3000RPM THERE WAS A KNOCKING SOUND COMING FROM THE CAR... I SLOWED DOWN AND IT STOPPED FOR A SHORT TIME BUT THEN CAME BACK REGARDLESS OF SPEED. THE KNOCKING SOUND QUICKLY GREW LOUDER SO I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF. WHEN I TRIED TO RE-START THE CAR THE KNOCKING SOUND WAS PERSISTENT. I HAD IT TOWED TO A MECHANIC WHO SAID THE ENGINE NEEDED TO BE REPLACED THAT IT SEEMS TO HAVE THROWN A ROD. I KEPT UP WITH THE MAINTENANCE AND OIL CHANGES SO THERE WAS NO REASON FOR THIS TO HAPPEN AT ONLY 106K MILES. I HAVE BEEN TOLD FROM OTHER MECHANICS THEY SEE THIS QUITE FREQUENTLY IN THESE MODELS. THANKFULLY I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD BUT I WAS LEFT STRANDED IN THE MIDDLE OF NOWHERE FOR OVER AN HOUR IN THE MIDDLE OF A HEAT WAVE WITH NO AC.

NHTSA ODI 11265910

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 70 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT. ADDITIONALLY, THE CONTACT NOTICED SPARKS COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT WAS INFORMED BY ANOTHER MOTORIST THAT THE VEHICLE WAS ON FIRE. THE CONTACT ALSO NOTICED BLACK SMOKE COMING FROM THE ENGINE. THE CONTACT AND SEVERAL PASSENGERS IN THE VEHICLE WERE ABLE TO EXIT WITHOUT INJURIES. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE TOW TRUCK COMPANY'S LOT AND THEN TOWED BY THE INSURANCE COMPANY TO THEIR FACILITY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT STATED THAT THE INSURANCE COMPANY HAD NOT DECLARED THE VEHICLE A TOTAL LOSS. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

NHTSA ODI 11265556

DRIVING ON THE HIGHWAY AT ABOUT 75 MPH THE CAR SPONTANEOUSLY TURNED-OFF, FORTUNATELY, WE WERE ABLE TO GET OFF THE ROAD IN TIME. WE WERE ABLE TO RESTART THE ENGINE BUT THEN ABOUT 20 MINUTES LATER IT STARTED MAKING A HORRIBLE GRINDING NOISE. WE HAD TOWED TO A MECHANIC WHO TOLD US THE ENGINE HAD SEIZED-UP AND NEEDED REPLACEMENT. IN THE MEANTIME, WE RECEIVED THE RECALL NOTICE FROM HYUNDAI ABOUT THE OIL PAN LEAK. WE CONTACTED HYUNDAI AND THEY ARE CLAIMING THE ENGINE FAILURE IS UNRELATED TO THE RECALL AND WILL NOT COVER THE COST TO REPLACE THE ENGINE. THERE WAS 103,000 MILES ON THE ENGINE AND WE FEEL THIS WAS PREMATURE ENGINE FAILURE CAUSED BY THE OIL PAN/SWITCH DEFECT. THIS WAS NOT DISCLOSED TO US UNTIL EARLY SEPTEMBER. IN ADDITION, THE CHECK ENGINE NEVER CAME ON PRIOR TO THIS POINT TO LET US KNOW THERE WAS AN ISSUE WITH THE ENGINE. WITH THIS TYPE OF ISSUE, I WOULD THINK THE CHECK ENGINE LIGHT SHOULD HAVE ALERTED OF US OF AN ISSUE WAY BEFORE THIS TYPE OF DAMAGE TO THE ENGINE OCCURRED.

NHTSA ODI 11257450

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING 30 MPH, A LOUD ABNORMAL NOISE WAS DETECTED FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE ENGINE OIL LEAKED OUT THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE OIL PAN WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.

NHTSA ODI 11256797