What 191 owners told NHTSA about the 2013 Hyundai Santa Fe Sport

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. ALSO, THE VEHICLE EXPERIENCED A JERKING MOTION AND THE CHECK ENGINE INDICATOR ILLUMINATED PERIODICALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MAJOR HYUNDAI 1534 N. 9TH STREET, STROUDSBURG, PA 18360), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER STATED THAT THE REMEDY WAS NOT AVAILABLE AND COULD NOT PROVIDE A TIME FRAME. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

NHTSA ODI 11000399

ON DEC 18TH DRIVING ON A COUNTY ROAD OUTSIDE OF GUNNISON, CO MY 2013 HYUNDAI SANTA FE SPORT WAS IN MOTION AND A CLICKING NOISE BEGAN IN ENGINE. AFTER ~1 HR AND AFTER CHECKING FLUID LEVELS A LOUD POP IN THE ENGINE CAUSED IT TO CEASE FUNCTIONING WHILE IN MOTION (~45-55 MPH) LEAVING MY STRANDED IN DANGEROUSLY COLD TEMPERATURES THAT NIGHT. I WAS FORCED TO HAVE THE VEHICLE TOWED TO DEALERSHIP WHERE, WITH NO LOANER CARS AND A 6 WEEK WAIT ON A NEW ENGINE, WAS FORCED TO PURCHASE ANOTHER VEHICLE FROM HYUNDAI WITH NO EXPLANATION OF WHAT HAPPENED TO THE ENGINE. A FEW WEEKS AGO I RECEIVED A NOTICE FROM HYUNDAI CORPORATE STATING THERE IS A KNOWN PROBLEM AND A SAFETY RECALL (NHTSA CAMPAIGN NUMBER: 17V-226). IT IS CLEAR THAT HYUNDAI KNEW OF THIS PROBLEM AND NOT ONLY DID NOT REIMBURSE ANY EXPENSES RELATED TO THE ENGINE ISSUE AND PUT ME IN A SITUATION REQUIRING ME TO PURCHASE ANOTHER VEHICLE FROM THEM.

NHTSA ODI 11000469

MY CAR IS STATING TO SHOW SIGNS OF LOSS OF POWER AND HESITATION AS NOTED AS SOME OF THE AFFECTS FROM THIS RECALL. I DID NOTICE THIS SAME TYPE OF ACTIONS BACK IN SEPTEMBER, AND MY CHECK ENGINE LIGHT CAME ON AND MY CAR COMPLETELY DIED ON ME AND WAS JERKING AND HESITANT WHEN IT WOULD RUN. I TOOK IT IN FOR REPAIR TO PHIL LONG HYUNDAI OF MOTOR CITY AND PAID $624.03 FOR REPAIRS, AND NOT THE SAME ACTIONS ARE OCCURRING. I WOULD LIKE ACTION TO BE TAKEN PRIOR TO A COMPLETE STALL AND WOULD LIKE TO REQUEST TO BE REIMBURSED FOR THE $624.03 I PAID OUT BACK IN SEPTEMBER 2016 FOR REPAIRS.

NHTSA ODI 10995583

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (TAMIAMI HYUNDAI LOCATED AT 6780 AIRPORT PULLING RD N, NAPLES, FL 34109; (239) 417-1222) CONFIRMED THAT THE TESTING OF PARTS WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 10995084

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED A NOTIFICATION WEEKS AGO FOR NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE DEALER (EBERSOLE HYUNDAI, 2101 CUMBERLAND ST, LEBANON, PA 17042, (717) 279-2000) AND THE MANUFACTURER WERE UNABLE TO PROVIDE A REASONABLE TIME FRAME TO INDICATE WHEN THE REMEDY AND PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD BEEN UNABLE TO DETERMINE WHEN THE RECALL REPAIR WOULD BE COMPLETED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 10994509