What 191 owners told NHTSA about the 2013 Hyundai Santa Fe Sport

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11373495

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 50 MPH, THE VEHICLE JERKED, LOST POWER, AND ACCELERATED WITHOUT WARNING. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, TURNED OFF THE VEHICLE, AND WAITED FOR A FEW MINUTES. THE VEHICLE WAS RESTARTED AND FAILED TO RESUME NORMAL OPERATION. THE VEHICLE WAS TOWED BY ROADSIDE ASSISTANCE TO HYUNDAI OF LONG ISLAND CITY (34-54 44TH ST, LONG ISLAND CITY, NY, (718) 819-6160) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT MENTIONED THAT THE BATTERY WAS REPLACED TWO ADDITIONAL TIMES. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. THE VIN WAS UNKNOWN.

NHTSA ODI 11286858

WHILE DRIVING 55 MPH UP A SMALL INCLINE MY VEHICLE SEEMED TO LOSE POWER. SINCE THAT MOMENT THE VEHICLE WOULD NOT ACCELERATE OVER 10 MPH. I WAS ABLE TO MAKE IT HOME WHILE AT IDLE SPEED. THE DEALERSHIP NOW BELIEVES THE ENGINE HAS FAILED AND WILL KNOW MORE AFTER FULL INVESTIGATION. THE ENGINE WAS REPLACED ON PREVIOUS RECALL AND THE 'NEW' ENGINE IS EXPERIENCING FAILURE REPORTED BEFORE A RECALL WAS EVER ISSUED. SEEMS TO BE A LARGER ISSUE HERE AND THE MANUFACTURER STILL NOT BEING HELD RESPONSIBLE NOR ARE THEY ACCEPTING RESPONSIBILITY. THE REVIEWS ON SIMILAR EXPERIENCES MAKE IT HARD TO BELIEVE THE ISSUE WAS EVER ADDRESSED AND THE MANUFACTURER CONTINUES TO PUT INDIVIDUALS AND FAMILIES LIVES IN DANGER.

NHTSA ODI 11282911

WAS DRIVING FOR AN HOUR ON THE HIGHWAY AND JUST AFTER I TOOK AN EXIT AND WAS DRIVING ABOUT 60KM/HR MY CAR SHUTDOWN AND I HAD TO COME TO A ROLLING STOP OFF THE SIDE OF THE ROAD, LIGHTS CAME ON THE DASH, AND I WAS UNABLE TO START THE CAR AGAIN. INITIAL THOUGHTS WAS THE ALTERNATOR AS IT WAS A HIT DAY WITH THE A/C FULL ON. THEN I HAD THE VEHICLE TOWED AN HOUR TO A LOCAL SHOP, WHO INFORMED ME THAT THE ENGINE HAD BLOWN UP.

NHTSA ODI 11234049

I WAS DRIVING MY VEHICLE AT RATE OF SPEED OF 75-80 MPH ON THE INTERSTATE IN CONSIDERABLE TRAFFIC. I BEGAN TO REACH SLOWED TRAFFIC AND PRESSED MY BRAKE TO SLOW DOWN, WHEN I DID THE ENGINE COMPLETELY STALLED PUTTING MYSELF AND MY CHILDREN IN GRAVE DANGER AS WE WERE SURROUNDED BY VEHICLES ALSO GOING AT 75-80 MPH. NO WARNING LIGHTS PROCEEDED THIS HAPPENING. I WAS ABLE TO GET MY VEHICLE RESTARTED AND OFF THE HIGHWAY, STILL NO ALERT LIGHTS APPEARED. I CHECKED ALL BELTS, HOSES, FLUIDS AND NOTHING APPEARED WRONG. AT A LATER STOP, 316 MILES FROM THE INITIAL INCIDENT, TO REFUEL, THE ENGINE BEGAN CLICKING AS I PULLED OFF FROM THE FUELING STATION. I STOPPED AGAIN AND CHECKED ALL COMPONENTS AND FLUIDS, WHICH ALL CHECKED OUT OK. I TRIED TO REENTER THE HIGHWAY IN HOPES OF GETTING CLOSER TO HOME WHEN THE ENGINE AGAIN STALLED. I PULLED OFF THE HIGHWAY AND GOT A HOTEL ROOM AND CALLED HYUNDAI TO STATE THIS WAS THE PROBLEM STATED IN THEIR RECALL. THEY HAVE BEEN VERY RESISTANT TO HELP, EVEN REFUSING TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP. THEY ARE ALSO REFUSING ANY REIMBURSEMENTS WITHOUT SIGNING A RELEASE OF LIABILITY WAIVER THAT STATES I "RELEASE HMA FROM ANY LIABILITY WITH RESPECT TO ANY CLAIM THAT HMA FAILED TO CONFORM THE VEHICLE TO WARRANTY IN CONNECTION WITH YOUR CONCERNS AND THE VEHICLE'S REPAIR HISTORY TO DATE. YOU ALSO ACKNOWLEDGE THAT ANY SUCH CONCERNS HAVE BEEN RESOLVED AS OF THE DATE OF SIGNING THIS LETTER." TO DATE, NOTHING HAS BEEN DONE OTHER THAN THE DEALERSHIP LOOKING AT THE VEHICLE AND STATING THE VEHICLE IS COVERED BY THE RECALL. NO WORK HAS BEEN STARTED! I WILL GLADLY PROVIDE LETTER IF REQUESTED!

NHTSA ODI 11222701

TAMARA RECALL. - THE FRAME ON THE DRIVERS SEAT HAS CRACKED AND IS COMING APART, MAKING ALL EQUIPMENT ON THE SEAT TO COME APART. UNKNOWN WHEN IT ACTUALLY HAPPENED NOTICED ONE DAY WHEN I GOT OUT OF THE CAR

NHTSA ODI 11209136

ENGINE MALFUNCTIONED AND SEIZED WHILE IN MOTION WITHOUT WARNING ON A CITY STREET. THETA II STYLE ENGINE THAT HYUNDAI HAS DETERMINED HAS TO BE REPLACED. THERE NEEDS TO BE A RECALL FOR ALL HYUNDAI'S AND KIAS WITH THIS ENGINE.

NHTSA ODI 11207675

WHILE DRIVING DOWN THE HIGHWAY, THE VEHICLE STARTED TO LOOSE POWER, STARTED HAVING A VIBRATION AND COULD SEE SMOKE IN THE REAR VIEW MIRROR. I PULLED OVER AND THE ENGINE HAD CAUGHT FIRE. WITHIN MINUTES, THE WHOLE VEHICLE BURST INTO FLAMES.

NHTSA ODI 11206589

OBD FUEL SYSTEM SENSOR HAS FAILED NJ INSPECTION 4 TIMES SINCE MARCH 2019.

NHTSA ODI 11205785

THIS CAR WAS INCLUDED IN THE RECALL OF OVER 1.5 MILLION HYUJDAI AND KIA VEHICLES DUE TO A FACTORY DEFECT THAT CAN LEAD TO PREMATURE ENGINE FAILURE. THIS CAR BROKE DOWN ON APRIL 28TH, 2019. I AM HAVING IT TOWED TO THE HYUNDAI DEALERSHIP FOR DIAGNOSIS. THE "WHAT TO LOOK FOR" SECTION ON HYUNDAI'S WEBSITES LISTS A NUMBER OF SYMPTOMS OF THIS RECALL ISSUE AND WHAT I EXPERIENCED WHEN MY CAR LEFT ME STRANDED ALONG THE HIGHWAY IS EXACTLY WHAT IS DESCRIBED ON THE HYUNDAI WEBSITE. THE ENGINE ALSO SHUTDOWN GOING 65MPH ON THE HIGHWAY.I WANTED TO BRING THIS TO YOUR ATTENTION SINCE THE NHTSA WAS INSTRUMENTAL IN ORDERING THIS RECALL. THANK YOU VERY MUCH.

NHTSA ODI 11204321

WE WERE DRIVING IN AN INTERSTATE WHEN THE GAS PEDAL STOPPED WORKING AND WE WEREN'T ABLE TO GO FASTER THAN 65MPH. A FEW MINUTES LATER, WE HEARD NOISE FROM THE ENGINE AND OTHER DRIVERS WERE SIGNALING US TO MOVE TO THE SHOULDER. WE FOUND OUT OUR CAR STARTED ON FIRE. ACCORDING TO THE TOW TRUCK MECHANIC, THE ENGINE BLEW A ROD.

NHTSA ODI 11204146

A RECALL WAS ISSUED FOR THIS MAKE AND MODEL FOR DEBRIS FROM THE MANUFACTURING OPERATION THAT REMAINED IN THE ENGINE. THE ENGINE DISPLAYED THE SYMPTOMS OF THIS ISSUE THROUGH A METALLIC KNOCKING NOISE WHICH INCREASED AS THE RPM INCREASED. THE HYUNDAI DEALERSHIP IN LINCOLN NEBRASKA REVIEWED THE VEHICLE AND SUBSEQUENTLY RELEASED THE CAR BACK TO ME. PRIOR TO THIS RECALL WORK AT SID DILLON, THE VEHICLE DID NOT CONSUME OIL. AFTER THE RECALL WORK THE VEHICLE IMMEDIATELY STARTED TO CONSUME OIL AT THE RATE OF ONE QUART EVERY 500 TO 600 MILES . THE SIS DILLION DEALERSHIP IN CONJUNCTION WITH HYUNDAI REFUSES TO ADDRESS THIS ISSUE. ADDITIONALLY, THE KNOCKING NOISE FROM THE ENGINE CONTINUES TO CONCERN ME RELATIVE TO THE ENGINE LOCKING UP AND CREATING A STALL CONDITION WHILE STILL IN MOTION.

NHTSA ODI 11196452

HUSBAND WAS DRIVING MY SANTA FE SPORT 2013 ON THE HIGHWAY WHEN THE CAR JUST DIED, 97,000 MILES ON THE CAR, NO WARNING AT ALL. NO ENGINE LIGHTS OR ANYTHING. TOOK TO A MECHANIC, SAID THE ENGINE SEIZED AND WILL NEED TO BE REPLACED. ALSO SAID THERE WAS NO OIL IN THE VEHICLE, EVEN THOUGH IT WAS NOT DUE FOR AN OIL CHANGE YET. HE SAID THEY COULDN'T FIND A REASON FOR THERE TO BE NO OIL, PROPER MAINTENANCE HAS BEEN COMPLETED ON THIS VEHICLE. HAD IT TOWED TO THE DEALERSHIP, WAITING TO SEE IF IT IS UNDER WARRANTY, BUT I AM SURE THEY WILL TRY TO FIND A REASON NOT TO PAY TO HAVE IT FIXED. SECOND PROBLEM WITH THIS CAR IN THE LAST 3 MONTHS. THE FUEL PUMP WENT OUT LESS THAN THREE MONTHS AGO AND HAD TO BE REPLACED. WILL NOT BUY HYUNDAI AGAIN.

NHTSA ODI 11190549

DRIVING CAR ON INTERSTATE AND ENGINE BLEW UP WHILE DRIVING. THE CAR STEERING WHEEL LOCKED UP AND WAS ABLE TO VEER OFF THE INTERSTATE. HAD TO BE TOWED TO A LOCAL DEALERSHIP (CAR WAS ONLY 2 YEARS OLD.) WE HAD MULTIPLE PROBLEMS PRIOR TO THAT. I BOUGHT THE CAR BRAND NEW AND AS SOON AS I DROVE OFF THE LOT, WE HAD ISSUES. THERE WERE ELECTRICAL PROBLEMS. THE BATTERY HAD TO BE REPLACED. THE VEHICLE LEFT ME STRANDED AT PLACES BECAUSE THE GEAR SHIFTER WOULD NOT COME OUT OF PARK. THERE WAS AN INTERNAL FAILURE TO SHIFT LOCK SO THEY REPLACED IT. I WOULD TURN THE CAR OFF AT TIMES AND MY RADIO WOULD CONTINUE TO PLAY. IT WOULDN'T TURN OFF. THE CAR HAS BEEN IN THE SHOP OVER 20 TIMES SINCE I BOUGHT IT BRAND NEW. WASNT CONSIDERED A LEMON BECAUSE THE HYUNDAI TECHNICIAN DIDN'T LABEL IT CORRECTLY ON THE 3RD TIME IN A YEAR. FINALLY GOT RID OF THE CAR. THEY ENDED UP REPLACING THE ENGINE AND IM SURE THEY PUT IT BACK ON A LOT WHICH THAT CAR WAS UNSAFE.

NHTSA ODI 11189994

MY WIFE AND I BOUGHT A USED 2013 SANTA FE SPORT LAST SUMMER WITH AROUND 79,000 MILES ON IT. BEFORE WE BOUGHT THE CAR, WE SEARCHED FOR RECALLS AND FOUND THAT CERTAIN 2013-2014 HYUNDAI AND KIA MODELS WERE AFFECTED BY ENGINE SEIZURE DUE TO IMPROPER MACHINING. THIS BEING SAID, THE VEHICLE WE BOUGHT WAS SUPPOSEDLY OUT OF THE VIN RANGE OF AFFECTED VEHICLES. WELL GUESS WHAT?!! LESS THAN A YEAR AFTER BUYING THIS VEHICLE, THE ENGINE SEIZED WITH MY WIFE DRIVING UP A HILL ON A BUSY HIGHWAY. THERE IS ABSOLUTELY NO EXCUSE FOR A CAR THAT HAS BEEN METICULOUSLY MAINTAINED TO HAVE CATASTROPHIC ENGINE FAILURE WITH LESS THAN 100K MILES ON IT. THIS NEEDS TO BE LOOKED INTO! ENGINE FAILURE OBVIOUSLY EXTENDS TO WIDER RANGE OF VEHICLES THAN THE RECALL COVERS. WE ARE SOME VERY UNHAPPY CUSTOMERS. PLEASE LOOK INTO THIS.

NHTSA ODI 11183482

SO I LIVE IN SUNNY CA. I HAVE A 2013 SANTA FE SPORT 2.0T. THE ECU RELASH RECALL WAS DONE THREE WEEKS AGO AND TO BE HONEST THE CAR DROVE GREAT BEFORE IT WAS DONE. FLASH FORWARD TO FEB 18, 2019. I WAS RETURNING FROM A VACATION AND THE ECU RECALL KICKED IN. THE SPEED OF THE VEHICLE DROPPED TO 60MPH. THIS WOULDVE BEEN OK IN A 55 MPH AREA BUT ALL VEHICLES AROUND ME WERE TRAVELING AROUND 75MPH OR MORE. THIS BECAME A SCARY SCENARIO AS I HAD TO MANEUVER AROUND TWO BIG RIGS AND CARS TO GET OFF THE FREEWAY. JUST SO YOU KNOW THE ACCLERATER DIDNT WORK ONLY THE BREAKS. I HAD MY WIFE AND KID IN THE CAR. THIS WAS TERRIFYING. ONCE I PULLED OFF THE ROAD I HEARD METAL ON METAL CLUNKING SOUNDS. I HAD TO GET TOWED 56 MILES TO A HYUNDAI DEALERSHIP. TWO DAYS LATER HYUNDAI CALLED ME...THE ENGINE WAS BLOWN. FULL ENGINE REPLACEMENT CURRENTLY UNDER WAY. I JUST WANTED TO SHARE MY SCARY STORY.

NHTSA ODI 11181475

RESET BRAKE LIGHT ASSEMBLY SHORTS OUT EVERY YEAR. THIS HAS BEEN AN ON GOING ISSUE SINCE I HAVE OWNED THE CAR AND THE DEALER ALWAYS SEEMS TO BE RELUCTANT TO REPAIR IT. THIS NEEDS A RECALL URGENTLET!

NHTSA ODI 11180344

THE CAMERA BACKUP STOPPED WORKING. I'VE SEEN ON YOUTUBE THAT THESE CAMERAS WERE POORLY MADE. IT'S VERY DIFFICULT TO SEE WHEN BACKING UP. I'VE CHECK WITH HYUNDAI THEY ARE VERY EXPENSIVE TO REPLACE.

NHTSA ODI 11176676

WHILE DRIVING STRAIGHT DOWN A BUSY CITY STREET AT ABOUT 35 MPH, THE ENGINE STOPPED AND THE CAR SHUT OFF WITHOUT WARNING. I WAS NEARLY HIT BY A PASSING CAR WHEN I STEPPED OUT OF THE VEHICLE. IT WOULD NOT START AGAIN. I WAS TOWED TO THE LOCAL HYUNDAI DEALER WHO SAID THE ENGINE NEEDED TO BE REPLACED. THEY ALSO SAID IT IS STILL UNDER WARRANTY WITH JUST 40,000 MILES, BUT THAT HYUNDAI MAY NOT COVER THE REPLACEMENT/REPAIR. THE AUTHORIZED DEALER WAS REQUIRED TO SEND A DETAILED DESCRIPTION AND PHOTOGRAPHS TO HYUNDAI FOR THEM TO DETERMINE IF THEY WOULD HONOR THE WARRANTY OR NOT. I DID RECEIVE AN ENGINE RECALL NOTICE AND HAD IT INSPECTED. I'M BAFFLED AS TO WHY HYUNDAI MAY NOT PAY FOR IT.

NHTSA ODI 11176080

TL* THE CONTACT OWNED A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING APPROXIMATELY 65 MPH, A LOUD POPPING NOISE SUDDENLY OCCURRED AND SMOKE WAS SEEN COMING FROM THE HOOD OF THE VEHICLE. AFTER LIFTING THE HOOD, FLAMES WERE SEEN COMING FROM THE ENGINE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FLAMES. POLICE AND FIRE REPORTS WERE FILED. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. DRIVE TIME (400 NORTH ARIZONA AVE, CHANDLER, AZ) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11175027

MY 2013 HYUNDAI SANTA FE SPORT HAS A PANORAMIC SUNROOF THAT EXPLODED ON OCTOBER 9TH 2018 WHILE I WAS DRIVING (PICTURES ATTACHED). I HAD JUST LEFT WORK LESS THAN ONE MINUTE DOWN THE ROAD WHEN I HEARD CRACKLING NOISE FOLLOWED BY A LOUD EXPLOSION AND THEN SOUNDS OF A LOT OF CHATTERING HITTING THE SHADE, FOLLOWED BY WIND AND OUTSIDE NOISE (LIKE I OPENED A WINDOW). WHEN IT WAS SAFE TO PULL OVER TO CHECK WHAT HAD HAPPENED. I FOUND THE FRONT GLASS OF THE SUNROOF EXPLODED UP AND OUT! I HAD THE SHADE CLOSED SO THE GLASS DIDN'T GET IN THE VEHICLE. I IMMEDIATELY TOOK PICTURES AND CALLED THE DEALERSHIP I BOUGHT THE VEHICLE THAT WAS ABLE TO TAKE THE VEHICLE IN LATER THAT SAME DAY AND WOULD HAVE TO LEAVE IT OVERNIGHT. I RECEIVED A CALL FROM THEIR SERVICE DEPT. THE NEXT DAY TELLING ME THAT HYUNDAI WOULD NOT COVER THE SUNROOF! I HAD NEVER HEARD OF THIS HAPPENING TO A PANORAMIC ROOF BEFORE. SO, I DID SOME RESEARCH ONLINE TO FIND THIS HAS HAPPENED NUMEROUS TIMES AND HYUNDAI KNOWS OF THE ISSUE. IF THIS IS A KNOWN ISSUE, I DO NOT UNDERSTAND WHY HYUNDAI WOULD NOT COVER THE REPAIR? WHY THERE IS NOT A RECALL OR WARNING THAT THIS CAN HAPPEN?

NHTSA ODI 11174698

EXITED INTERSTATE AND SINCE IT WAS A COOL EVENING, I TURNED THE A/C OFF AND PUT WINDOW DOWN. WHEN ACCELERATING FROM THE LIGHT AT THE HIGHWAY INTERCHANGE, HEARD A LOUD KNOCKING SOUND COMING FROM UNDER THE HOOD. PULLED INTO PARKING LOT AND OPENED HOOD. KNOCKING BECAME VERY LOUD UNDER ACCELERATION AND DECELERATION. HAVING VEHICLE TAKEN TO DEALER ASAP.

NHTSA ODI 11173647

ACCELERATING FROM 0 TO 50 MILES PER HOUR ONTO ROUTE 50 ( MAJOR HIGHWAY), GOING WEST BOUND, THE CARD SHUT OFF COMPLETELY. THE VEHICLE WAS IN MOTION, PRESSURE WAS APPLIED TO THE ACCELERATOR AND THE CAR SHUT OFF. I HAD TO PULL OFF THE ROAD TO SAFELY. I BELIEVE THE ISSUE WAS CAUSED WHEN I TRIED TO ACCELERATE. THE CAR REACTED TO ACCELERATION AND STARTED TO GO, BUT THEN FROZE UP, AND DIED. I CALL A DEALER IN PRESTON, MD AND THEY SAID IF MIGHT BE A RECALL ISSUE. GOT THE CAR TOWED TO THEM FOR ANALYSIS. AFTER SPEAKING WITH THE DEALER TODAY, THE 22ND, THEY SAID IT APPEARS IT IS AN ENGINE REPLACEMENT. THEY ARE REACHING OUT TO HYUNDAI FOR ASSISTANCE.

NHTSA ODI 11171415

MY HUSBAND WAS DRIVING AND CAR SHUT OFF ON HIM, WHILE IN MOTION, AND WASNT ABLE TO BE RESTARTED. IT HAD TO BE TOWED TO AN AUTO SHOP WHERE THEY TOLD US THE ENGINE NEEDS TO BE REPLACED. NO WARNING LIGHT EVER CAME ON TO INDICATE ENGINE PROBLEMS.

NHTSA ODI 11170581

ON MULTIPLE OCCASIONS OVER LAST MONTH MY VEHICLE RPM SHOOT WAY UP AND THE ENGINE REVS UP WHEN EXCELLERATING FROM A STOPPED POSITION. COULD BE A STOP LIGHT, TO MAKE A TURN OR FROM BACKING UP AND GOING INTO DRIVE. LASTS ABOUT 15-30 SECONDS. WHEN THIS HAPPENS THE VEHICLE JERKS FORWARD. THERE ARE NO CHECK ENGINE OR ANY OTHER LIGHTS THAT COME ON. I HAVE TAKEN TO TWO SEPARATE SHOPS AND THEY SAY THEY CAN NOT FIND ANYTHING WRONG, ESPECIALLY BECAUSE THE ENGINE LIGHT DOESN'T COME ON. I CARRY SMALL CHILDREN IN MY VEHICLE AND I AM CONCERNED OF OUR SAFETY. I HAVE SEEN MULTIPLE REPORTS OF PEOPLE'S VEHICLES ACCELERATING ON THEIR OWN AND CAUSING CRASHES.

NHTSA ODI 11163986