What 604 owners told NHTSA about the 2013 Hyundai Santa Fe Hybrid Hev

O don’t appreciate someone activating my vin the same day the remedy comes out on compaign , this had been ongoing battle since 2018 when it states on the website they will replace the engine , when it had a theta engine settlement but thanks to the bearus exposures if info n loss of employee, employment data missing ti why I get denials the Chinese that infiltrated Equifax this vehicle was manufactured out of Georgia issues with dealer m notifying corporate when violation of the fair credit reporting act , off cc reports tampering with my insurance policy n these POs place there names in my policy in 2018 loss of years off n on of employment , medical n o gotta stew L pay to detain a pos car I absolutely love until they destroyed my life , nice to find a pos male in my medical records when it’s fraud , n I gotta fight every aspect of everything when I’ve been deprived hacked n comprised no data available on this vehicle hmmm , fishy to me , whew Did I spent most my time at work, home , or the dam Library this is a violation of the law privacy , national public data exposure of brokers my social , not only that my primary email was connected to blue link Hyundai n that email been hacked n comprised n I gave not been able to access shows it.connected To my old Facebook n my old cell phone orginal do not call.gov if your in violation of the Law , consumer im cheating and stealing I can’t get anywhere but why would they remove phone numbers n documents n numbers are there n etc n why would those POs put it under my alias not what’s in my drivers license now im getting identity fraud false reporting info mix n match bs tell that transgender I will hunt him down in association with this abuse I have a whole case file it will only allowed me three uploads

NHTSA ODI 11647177

abs module making noise abs light turn on, parking brake stay on, traction light stay on, odometer does not work, speedometer does not work, steering effort decrease, car also stop all of sudden. Car need it to be tow to my house. I took it to dealership they recommended to replace abs module because of a short. I found a recall for ABS MODULE INSPECTION AND MULTI-FUSE INSTALLATION for my santa fe sport 2013 (RECALL CAMPAIGN 205) but my vin #[XXX] does not appear when enter into system to look for recalls. JUNE, 2021 SANTA FE SPORT (AN). The part number in my car is the same as the one in the recall. Module Part #58920-4Z000QQH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11628691

The contact owns a 2013 Hyundai Santa Fe. The contact stated while depressing the brake pedal, the pedal extended to the floorboard and the stopping distance was extended. The vehicle was taken to the local mechanic who flushed the brake lines and replaced the brake master cylinder, but the failure persisted. The vehicle was later taken to the local dealer, but no further information was available. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle was also experiencing excess oil consumption. The cause of the failure was not yet determined. The failure mileage was 115,000. The VIN was not available.

NHTSA ODI 11603383

Hyundai Recall HY251, NHTSA 23V651000. The ABS Module is failing. This issue may cause the car to catch fire while driving or parked. I've taken the car to multiple dealers. The ABS light is on, the Traction Assist light is on, the Down Hill Assist light is on, and the Parking Brake light is on. The dealers are more than happy to provide standard maintenance services, but are evidently unable to get the part to fix this issue. One dealer told me they could replace the entire ABS Module, but the manufacture would not approve it. This car is my main form of transportation and is causing me enormous stress not knowing when or where my car is going to catch on fire, and if it'll end up causing damage to other people's property. Hyundai has had more than sufficient time to address this issue and to make the corrective parts available to dealers.

NHTSA ODI 11601755

Ani-Lock Brake System Unable to get an appointment to get the part repaired Have been trying for over a month to bring the car in & was told that there was a worldwide glitch & the dealership was unable to get the parts to fix the problem

NHTSA ODI 11601184

The contact owns a 2013 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle shuddered with an abnormal burning odor coming from the vehicle. No warning lights were illuminated. The contact stated that several days later the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed with a blown engine. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the contact had not yet received the recall notification. The dealer was made aware of the failure and informed the contact that the failure was not related to the recall. The manufacturer was not made aware of the failure. The failure mileage was 141,884.

NHTSA ODI 11597433

When we received the notification about the Anti-Lock Brake System fuse recall, we called our nearest dealer (Larry H. Miller Hyundai) to make an appointment and found out we had to wait almost four weeks to be seen. When it finally was our appointment day, we brought the car in and we found out that they could only test to see if we needed the Anti-Lock Brake System fuse. We of course failed and were told that they ordered the part and would call when it was available within 2-3 days. Five days went by and we never heard back so we called them to find out what was happening with the part. The service agent let us know that since Hyundai only allocates five of these parts to them per day, they have to inform customers as they were seen by the dealership. Which was different from what we were told initially. We then asked, how long would we have to wait and they said at least three to four weeks before we were called that the part was available to us. We waited a month just for the appointment, now we have to wait another month just for the part and possibly another month for another appointment just to have the part put on our car. We always assumed when there is a recall, your car would be fixed right away. Never have we had to wait for a part especially when its for a recall. Its ridiculous that Hyundai only gives five parts for this recall, when it affects so many cars to each dealer.

NHTSA ODI 11592670

This complaint relates to Recall Campaign 251 from Hyundai, specifically the ABS Control Module. I own an affected 2013 Hyundai Sante Fe Sport. I bought it used in October 2023, and it driven by my minor child. While the affected components have yet to cause a problem, the mere fact that this vehicle could start on fire concerns me. Moreover, Hyundai has the wherewithal to fix the problem, rather than simply replacing a fuse and hoping for the best. As a father, it is my privilege and responsibility to protect and provide for my family. In order for me to do this, I would like NHTSA to throw the full weight of their influence on Hyundai and insist that they fix this problem. The very least they could do is provide a suitable vehicle as a loaner until my vehicle is fixed. Better yet, they can buy this vehicle and I will use that money to buy the same, or nearly same, type of vehicle from them. That is a win-win situation in my opinion. I am a retired State Trooper and for over half of my career I conducted numerous Traffic Homicide Investigations and Accident Reconstructions. I lost count of how many civil trials I testified in. I was considered a subject matter expert in several areas, including vehicle equipment failure. This is a lawsuit waiting to happen. More importantly, if this issue is not fixed, people are going to die because of Hyundai's malfeasance. Thank you for your time. I am committed to following through on this and will be watching very closely how both Hyundai and NHSTA respond to this campaign.

NHTSA ODI 11592281

I was driving when it stalled out while driving and people helped me push my car out of turning lane to safety. The hood engulfed in flames. It was out the blue I had just bought the car a few months earlier. I was notified later that there was a recall on the car that caused fires but was unaware at the time

NHTSA ODI 11590271

See attached document for complaint

NHTSA ODI 11586133

The contact owns a.2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The contact stated that while parked, he observed smoke emanating from the engine compartment. The contact opened the hood and observed flames coming from the center of the motor and extinguished the fire. The fire department was made. A police report was not filed. The vehicle was towed to an independent mechanic where it was diagnosed that the fire started due to fuel rail malfunctioned and melting the hard plastic manifold causing the fire, and the fuel rail and intake manifold needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 190,000.

NHTSA ODI 11584912

I have a Hyundai 2013 Santa Fe Sport 2.0T. I parked the car in the middle of my cement driveway. I went into my home for a moment to get my Stanley water bottle. When I walked back to the car, the engine compartment was on fire. I had 2 fire extinguishers and attempted to put out the fire by to no avail. My daughter immediately called 911 to report the fire. The fire department came and it took about 8-10 fireman to put the fire under control. I have owned all types of cars for the past 40-years. I have never seen a car go up in flames and burn to the ground in about one minute. Had I parked my car in the garage my entire house would have burn down while potentially killing my entire family. I called my insurance company (Geico) to advise them of the fire and asked them to contact Hyundai about the matter. Geico said its not their responsibility. I'm having difficulty contacting Hyundai to report this serious fire before some other family gets killed. I never was notified about any type of dangerous recall with the entire car burning down. I will try to contact Hyundai again tomorrow morning (XXX). Please help me with this matter as Hyundai must be held accountable for this fire almost killing my entire family. More importantly I wish to help prevent a similar situation for another family in the future. Thank You, [XXX] [XXX] or [XXX] ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11583709

See attached document for complaint

NHTSA ODI 11581888

The contact owns a 2013 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11578675

The contact owns a 2013 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11578416

The contact owns a 2013 Hyundai Sante Fe. The contact received notification of NHTSA Campaign Number: 23V651000 ( Service Brakes, Hydraulic), however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable time to remedy the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11578470

See attached document for complaint

NHTSA ODI 11577277

Please reference NHTSA recall number 23V651000. I am registering a complaint because the manufacturer has failed to remedy this safety issue in a timely manner. It is a fire hazard. Our vehicle is among the affected. This needs to be rectified immediately.

NHTSA ODI 11576966

There is a very serious recall (fire danger when parked due to brake fluid leak) and Hyundai has not made efforts on next steps.

NHTSA ODI 11576299

Recall on below since September 2023 and they still have no remedy/fix available. Due to fire hazard I'm unable to park my car in my garage or near the house & says could cause fire while driving. How long is deemed unacceptable for no fix provided? Recall: THE SUBJECT VEHICLES ARE EQUIPPED WITH ANTI-LOCK BRAKE SYSTEM ("ABS") MODULES THAT COULD LEAK BRAKE FLUID INTERNALLY AND CAUSE AN ELECTRICAL SHORT OVER TIME. AN ELECTRICAL SHORT COULD RESULT IN SIGNIFICANT OVERCURRENT IN THE ABS MODULE INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE WHILE PARKED OR DRIVING. NHTSA Recall #23V651000. Hyundai campaign recall #251

NHTSA ODI 11571162

recall 251 I feel Hyundia is dragging their feet with a fix for this recall.. It was been way too long. It can cause a fire and can not park my Santa Fe in my garage. The problem has hbeen confirmed with Hyundai.

NHTSA ODI 11570193

Brakes locked up on me driving

NHTSA ODI 11570093

The contact owned a 2013 Hyundai Santa. The contact received notification of NHTSA Campaign Number 23V651000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The contact stated while driving at 72 MPH, there was a strong smell coming from the vehicle. The contact pulled over but did not see anything and continued driving. No warning lights illuminated. However, the smell became stronger so the contact drove the vehicle to a soccer field where there were no other vehicles to leave and return with a mechanic. As the contact walked away, while the vehicle was parked, a passerby informed the contact the vehicle was on fire. Per the contact, smoke, and flames were coming from underneath the vehicle. No one was injured during the fire and the vehicle was destroyed. The vehicle was towed to CoPart. The fire department was notified and extinguished the fire. A fire department and police report was filed. The manufacturer was made aware of the failure however stated there was no fix. The approximate failure mileage was 145,000

NHTSA ODI 11567951

The ABS sensor failed on my vehicle, causing it to no longer accelerate past 20 mph on the highway. This put my safety at risk, as well as my passengers and others on the road because it happened suddenly while I was on the highway. My car could no longer accelerate suddenly while all cars around me were traveling at high speeds. The ABS light came on my dash, as well as the traction control and incline warning. I can no longer drive my vehicle so it has not been inspected yet.

NHTSA ODI 11566409

The contact owns a 2013 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11565759