Home · 2013 Hyundai Genesis · Complaints

What 195 owners told NHTSA about the 2013 Hyundai Genesis

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (195)Crash / fire / injury (22)Engine (66)Brakes (57)Electrical system (29)Transmission & drivetrain (28)Airbags (15)Steering (12)Speed control (10)Fuel system (8)Suspension (8)Body & structure (4)

Newest first · 195 complaints · page 7 of 8

Aug 4, 2015Engine

ENGINE STALLED AGAIN IN END OF MAY, 2015 WHILE THE CAR WAS SLOWING DOWN. IT WAS TRAVELING AT A SPEED BETWEEN 10-20 MPH. THAT WAS THE 4TH TIME WE EXPERIENCED ENGINE STALL IN THE 2.5 YEARS OF OUR OWNERSHIP. WHEN THE ENGINE STALLED, ALL ELECTRICAL SYSTEM SEEM NORMAL - RADIO CONTINUED TO PLAY, AC AND FAN WERE STILL ON. WE ONLY NOTICE IT BECAUSE THE CAR WAS SLOWING DOWN MORE AND THERE WERE NO ENGINE NOISE. AFTER ENGINE WAS STALLED, WE STOPPED THE CAR AND SHIFTED THE SHIFTER BACK TO "PARK". WE WERE ABLE TO START THE ENGINE RIGHT UP AND EVERYTHING WAS FINE AFTERWARD. OUTSIDE WEATHER TEMPERATURE WAS HOT (UPPER 80?S TO 90?S) AT THE TIME. IN THE 4 INCIDENTS, THE ENGINE STALLED WHILE WE WERE ON A FLAT ROAD, INCLINE ROAD, GOING STRAIGHT AND MAKING A RIGHT TURN. IT HAPPENED RANDOMLY AND WE COULD NOT REPRODUCE IT. DEALER HAD TAKEN A LOOK AT THE ISSUE TWICE. NO COMPUTER ERROR CODES WERE FOUND AND THEY COULD NOT REPRODUCE THE STALLING PROBLEM EITHER. *CN

NHTSA ODI 10746269

Jun 25, 2015Engine

FIRST, THE CAR BEGAN RUNNING ROUGH SOON AFTER PURCHASED IN DECEMBER 2013 WITH 13,000 MILES. TAKEN TO DEALERSHIP TWICE . HAD MISFIRE CODES. WAS TOLD NOT TO USE GAS FROM KROGER. EVEN USING SHELL MID GRADE GAS CAR RUNS ROUGH AND PRONOUNCED STUMBLING UPON HIGHWAY ACCELERATION. SECOND, EXHAUST IS SOOTY AND STAINING REAR BUMPER AND CORRODING THE EXHAUST TIPS. DEALER SAID THE ENGINE (6 CYLINDER) IS HIGH PERFORMANCE AND ALL HIGH PERFORMANCE ENGINES SOOT. HE WOULD NOT WRITE THAT RESPONSE ON REPAIR TICKET. AS A LAY PERSON, CAR APPEARS TO BE RUNNING RICH WHICH IS CAUSING THE SOOT AND ROUGH ENGINE PROBLEMS.

NHTSA ODI 10730408

Apr 21, 2015SuspensionBrakes

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE TECHNICIAN DIAGNOSED THAT THE FRONT ROTORS BENDED AND CAUSED THE FRONT SUSPENSION TO FRACTURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,200.

NHTSA ODI 10711988

Apr 2, 2015Electrical systemLights

THREE ISSUES. ALL HAVE OCCURRED ONLY TWICE OR THREE TIMES IN TWO YEARS. LAST TIME I TOOK THE CAR TO DEALER BUT THEY DIDN'T DO ANYTHING SINCE NO "CODES" WERE STORED IN THE SYSTEM! 1. THE INFOTAINMENT DISPLAY PANEL GOES COMPLETELY DARK. RADIO STOPS AND ALL OTHER ACTIVITY AND CONTROL KNOBS BECOME NON-OPERATIONAL. JUST STOPPING AND RESTARTING THE CAR DOES NOT FIX THE PROBLEM. BUT, BOTH TIMES, WHEN I HAVE RESTARTED THE CAR AFTER 30-45 MINUTES (E.G., AFTER SHOPPING, OR RETURNING FROM AIRPORT), EVERYTHING IS BACK TO NORMAL. 2. SOMETIMES (AGAIN INFREQUENT) WHEN USING THE NAVIGATION SYSTEM, ALL COLORS GO AWAY, SCREEN BECOMES DARKER, AND EVERYTHING DISPLAYS IN GRAY. BUT, WHEN I CHANGE THE DISPLAY SETTINGS FROM AUTO TO DAY, THE COLOR RETURNS. ALL OCCURRENCES WERE DURING DAYTIME DRIVING. 3. AGAIN, SOMETIMES, WHEN LISTENING TO RADIO, THE BRIGHTNESS ON THE DISPLAY CHANGES FROM EVENLY LIT DISPLAY OF THE DIAL, THE TWO ENDS BECOME DARKER - LIKE GETS DARK AND CLOUDY! *TR

NHTSA ODI 10703269

Mar 8, 2015

POWER SEAT SWITCH IS FAULTY. HAS BEEN REPLACED 2 TIMES

NHTSA ODI 10692836

Feb 27, 2015BrakesFire

VEHICLE BECAME STUCK IN SNOW. AFTER DISENGAGING THE TRACTION CONTROL TO ALLOW VEHICLE TO GET UNSTUCK AS RECOMMENDED BY OWNERS MANUAL AND ATTEMPTING TO GET THE VEHICLE UNSTUCK WITH MILD ACCELERATION, REAR ROTORS BECAME SO HOT THEY WERE GLOWING ORANGE AND ON FIRE! HYUNDAI INITIALLY DENIED PLATINUM WARRANTY CLAIM AS "ABUSE AND WEATHER". ATTEMPTING TO WORK RESOLUTION WITH THEM TO FIX MY VEHICLE WHICH SUSTAINED APPROXIMATELY $3000 IN DAMAGE TO REAR BRAKE SYSTEM FROM FIRE. *TR

NHTSA ODI 10691051

Feb 11, 2015TiresWheels

PURCHASED CAR NEW WITH DUNLOP SP SPORT 5000M TIRE SIZE 225/55/17 95H. AT 40MPH AND HIGHER, START HEARING A WOBBLE/DEEP GROWLING NOISE. TOOK TO DEALER AND WAS TOLD THE TIRES ARE CUPPED / NOT WORN EVENLY. THE TIRES HAVE BEEN ROTATED WITH EACH OIL CHANGE AND THE CAR HAS NOT BEEN IN A ACCIDENT. WAS TOLD I NEEDED NEW TIRES, OF COURSE THERE ARE NOT UNDER ANY WARRANTY. *TR

NHTSA ODI 10682742

Dec 30, 2014Speed controlCrash

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO TWO VEHICLES THAT WERE PARKED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000.

NHTSA ODI 10669159

Nov 2, 2014Transmission & drivetrainEngine

WE WERE AT AN INTERSECTION ON HIGHWAY 1. CARS WERE DRIVING BY AT THE SPEED LIMIT OF 55MPH SO IT WAS IMPORTANT THAT WE ACCELERATE QUICKLY IN ORDER TO TURN LEFT ONTO THE HIGHWAY AND AVOID BEING HIT BY ONCOMING TRAFFIC. *TR WHEN IT WAS TIME TO GO I STEPPED ON THE ACCELERATOR, THE CAR BEGAN TO MOVE AND THEN WE EXPERIENCED ENGINE HESITATION, WHERE THERE WAS A MOMENTARY PERIOD WHERE THE ENGINE DID NOT RESPOND TO ME STEPPING ON THE ACCELERATOR. I REACTED BY STEPPING ON THE ACCELERATOR COMPLETELY TO THE BOTTOM AND STILL HAD NO RESPONSE - WE WERE COASTING. I COMPLETELY BACKED OFF THE ACCELERATOR AND STEPPED ON IT AGAIN WHEN THE ENGINE FINALLY BEGAN TO RESPOND. VEHICLES WERE FAST APPROACHING AND IN THAT MOMENT I FELT SCARED AND LOST TRUST IN MY CAR'S FUNCTIONALITY. EARLIER THAT DAY I ALSO NOTICED THAT WHEN ACCELERATING, WHEN ALREADY MOVING, I NOTICED THAT THE TRANSMISSION FELT LIKE IT WOULD WOBBLE. IT'S DIFFICULT TO DESCRIBE. IT FELT LIKE VERY SUBTLE MOMENTARY LOSSES OF POWER OR ACCELERATION FOLLOWED BY A RECOVERY IN THE ACCELERATION AND THEN REPEATING BUT IN QUICK SUCCESSION. YOU WOULD ONLY NOTICE IT IF YOU OWNED THE CAR. I HAVE NOT BEEN ABLE TO DUPLICATE IT. MAYBE IT WAS THE TRACTION CONTROL SYSTEM BUT BEING UNABLE TO ACCELERATE IN A SITUATION LIKE MINE WAS VERY DANGEROUS.

NHTSA ODI 10651989

Aug 5, 2014Electrical system

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. THE CONTACT STATED THAT THE DOORS WOULD NOT UNLOCK AND A KEY SYMBOL ILLUMINATED INTERMITTENTLY. THE FAILURE ALSO PREVENTED THE VEHICLE FROM STARTING. THE DEALER STATED THAT THE SIGNAL FROM THE KEY FOB WAS NOT RECOGNIZED BY THE CONTROL SYSTEM IN THE VEHICLE. THE SYSTEM MODULE WAS REPLACED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

NHTSA ODI 10619022

Jun 30, 2014Electrical systemSeats

BOUGHT MY 2013 GENESIS 3.8 WITH TECHNOLOGY & PREMIUM OPTIONS ON MARCH 1, 2013. I HAVE HAD TWO PROBLEMS FROM AROUND THE 2ND MONTH AFTER MY PURCHASE. THEY ARE: 1) THE DRIVER SEAT AND THE BACK NOT GETTING MUCH AIRFLOW EVEN AT THE SWITCH SETTING AT MAX POSITION; 2) THE SEAT LEATHER COVER IS NOT SNUG TIGHT - KIND OF LOOSE AND WAVY IN THE MIDDLE AREA. HAVE BEEN TO THE DEALER SEVEN TIMES STARTING AUGUST 2013. THE DEALER HAS REPLACED THE FAN AND FILTER, FOUND BLOWER MOTOR WEAKENED, SEIZED. REMOVED AND REPLACED BLOWER, SWAPPED SEAT WITH ANOTHER CAR IN STOCK/LOANER, FOUND DRIVER SEAT BOTTOM DEFORMED; REMOVED AND REPLACED DRIVER SEAT BOTTOM, AND HAVE, WITHOUT HYUNDAI'S APPROVAL, INSERTED A "HOSE" TUBE UNDER THE SEAT TO IMPROVE AIRFLOW. I HAVE ALSO HAD TWO DIFFERENT FIELD SERVICE REPS SPEND A DAY, MONTH APART, WITH THE CAR - TESTING AND MEASURING VOLTAGE AND CURRENT TO THE MOTOR. THE FIRST FIELD SERVICE REP AGREED THAT THERE IS A PROBLEM AND REQUESTED "DOCUMENTATION" FROM HYUNDAI-KOREA, BUT NEVER RECEIVED ANY. THAT REP WAS TRANSFERRED OUT, AND THE NEW FIELD REP DID NOT FIND ANY PROBLEM. AFTER THIS, THE DEALERSHIP SERVICE DIRECTOR TRIED TO HELP ME BY INSTALLING A SMALL "HOSE" TUBE JUST OVER THE AIR-INTAKE OPENING, BUT THAT STILL DID NOT IMPROVE ANYTHING. RIGHT NOW, AT MAX SETTING OF THE SWITCH, I STILL FEEL NO AIR COMING FROM ANY OF THE VENTED HOLES - ON THE SEAT AND ON THE BACK! I HAVE FILED THE DEFECT NOTIFICATION FORM WITH THE HYUNDAI AT THEIR CONSUMER CONNECT CENTER ADDRESS IN CALIFORNIA, AND SENT A COPY TO THE FLORIDA ATTORNEY GENERAL'S OFFICE FOR THE LEMON LAW ADMINISTRATION. I DID DO A GOOGLE SEARCH SOME TIME BACK AND FOUND LOTS OF PEOPLE IN THIS FORUM HAVE COMPLAINTS ABOUT THIS DRIVER SEAT COOLING PROBLEM AND SOME HAD VERY CREATIVE SOLUTIONS. IT HAS BEEN VERY FRUSTRATING FOR ALMOST 10 MONTHS, 7 TRIPS AND HYUNDAI NOT DOING A BETTER JOB IN ITS WARRANTY COVERAGE. *TR

NHTSA ODI 10607224

Jun 29, 2014Fuel systemEngine

TWO WEEKS AGO, MY 2013 3.8 V6 GENESIS SEDAN STALLED WHEN I WAS ABOUT TO TURN RIGHT INTO MY DRIVEWAY. BOTH THE STREET AND MY DRIVEWAY HAVE A LITTLE OF AN INCLINE (MAYBE 5 DEGREES). AFTER THE ENGINE STALLED, I NOTICED THE FUEL TANK WAS ON THE NEAR-EMPTY SIDE AND THE RANGE INDICATOR INDICATED THE REMAINING RANGE WAS 40 MILES. I WAS ABLE TO SHIFT THE CAR TO PARK AND RE-STARTED IT TO PULL INTO MY GARAGE. THIS ENGINE STALLED PROBLEM HAD HAPPENED TO MY WIFE TWICE AROUND THE SAME SPOT WITHIN THE LAST SIX MONTHS. WE TOOK THE CAR TO A HYUNDAI DEALERSHIP TO HAVE THEM LOOK IT OVER. THE TECHNICIAN DID NOT FIND ANY FAULT CODES AND THE CAR RAN FINE DURING TEST DRIVE. NO CORRECTIVE ACTIONS WERE PERFORMED AT THE TIME. *TR

NHTSA ODI 10606872

May 20, 2014Speed control

WHILE IN TRAFFIC, STOPPED AND ATTEMPTING TO CHANGE TO NEXT LEFT HAND LANE, CAR STALLS FOR A FEW SECONDS INSTEAD OF ACCELERATE, THEN IT TAKES OFF AFTER DELAY. THE DELAY WILL CAUSE AN ACCIDENT. HAVE MENTIONED THIS TO THE DEALER AND THEY DO NOTHING. DEALER SAYS EVERYTHING IS OPERATING AS DESIGNED. POSTED THIS INCIDENT ON GENESIS FORUM AND HAVE GOTTEN NUMEROUS COMPLAINTS DESCRIBING THE SAME PROBLEM AS I HAVE BEEN EXPERIENCING. WE HAVE HAD THE CAR NOW JUST OVER 1 YEAR NOW AND IT STILL DOES THE HESITATION. THIS ISSUE NEEDS TO BE ADDRESSED BEFORE SOME ONE GETS KILLED DUE TO NO ACCELERATOR RESPONSE WHEN IN TRAFFIC. OTHER THAN THIS PROBLEM, WE LIKE THE 2013 GENESIS VERY MUCH. *TR

NHTSA ODI 10592716

May 17, 2014AirbagsSpeed controlBrakesCrash1 injury

WHILE TRAVELING AT THE POSTED HIGHWAY SPEED I HAD THE CRUISE CONTROL ENGAGED WHEN SUDDENLY THE CAR LURCHED, THEN SURGED. I STARTED/TRIED TO USE THE BRAKES TO SLOW THE CAR. THAT DIDN'T WORK. I TRIED TO DISENGAGE THE CRUISE CONTROL...THAT DIDN'T WORK....CAR KEPT SPEEDING UP TILL I HIT A MASSIVE RV AT 90MPH. I WAS KNOCKED UNCONSCIOUS, TAKEN BY AMBULANCE TO A TRAUMA CENTER, AND LATER LEARNED THAT NONE OF THE MANY AIRBAGS THAT THIS CAR HAD DID NOT DEPLOY. I AM TRULY BLESSED HAVING SURVIVED THIS ACCIDENT. THERE NEEDS TO BE BETTER VEHICLES WITH BETTER WORKING SYSTEMS TO PROTECT US. I WILL NOT RENT ANOTHER HYUNDAI EVER AGAIN!! *JS

NHTSA ODI 10592196

May 16, 2014Transmission & drivetrainEngine

MULTIPLE TIMES I HAVE ACCELERATED THE CAR TO GET ONTO THE HIGHWAY, CHANGE LANES QUICKLY,AND MAKE RIGHT ON REDS, ONLY TO HAVE IT LITERALLY DO NOTHING. AT TIMES IT TAKES 2 TO 3 SECONDS BEFORE IT ACCELERATES AND THEN SEEMS TO HAVE A TOUGH TIME SHIFTING THROUGH THE GEARS.AT LOW SPEEDS THE CAR SEEMS TO HESITATE AND SHIFT POORLY. HOPEFULLY THE DEALER CAN DO SOMETHING TO CORRECT THE ISSUE. *TR

NHTSA ODI 10592044

May 9, 2014Electrical systemSeat belts

GET IN 2013 HYUNDAI GENESIS COUPE. 2.0 T , START ENGINE SEAT BELT WARNING LIGHTS GO OFF AND STAY ON, TURN SIGNAL SOUND IS OFF AND ELECTRICAL LOCKS STOP WORKING ALL AT THE SAME TIME. TOOK TO DEALERSHIP AND THEY CAN'T FIND ANYTHING WRONG. RESEARCHED ON THE NET AND OTHER HAVE THE SAME PROBLEM, D NO FIXES OR EXPLANATIONS FROM HYUNDAI THAT I COULD FIND.. THIS EMAIL WAS I SENT TO HYUNDAI ON 5-9-2014 OUR 2013 HYUNDAI GENESIS IS HAVING ELECTRICAL PROBLEMS AND NO ONE AT HYUNDAI SEEMS TO CARE ABOUT IT!!. THE SERVICE CAN'T FIND ANYTHING WRONG UNTIL ITS TO LATE!!! RIGHT?? MANY CONSUMERS THAT OWN THIS CAR ARE HAVING THE SAME PROBLEMS WITH THE SEAT BELT LIGHT NOT GOING OFF, THE LOCKS MALFUNCTIONING, AND TURN SIGNAL / LIGHT PROBLEMS ALL AT THE SAME TIME!!! THIS NEEDS TO BE ADDRESSED NOW!!! THE ELECTRICAL SYSTEM IS VERY IN IMPORTANT AND CAN EFFECT THE SAFETY OF THE AUTOMOBILE. AIRBAGS!!! WE WILL FILE A COMPLAINT WITH THE NATIONAL SAFETY ADMIN. SO THEY KNOW WHATS GOING ON, AND IF AND WHEN SOMETHING DOES HAPPEN WE ARE COVERED.... I'M SURPRISED NO ONE HAS YET. FIX THE PROBLEM NOW!!! REGARDS, *TR

NHTSA ODI 10587415

May 4, 2014AirbagsBrakesCrash1 injury

TRAVEL ON COUNTY ROAD LOST CONTROL OF THE CAR HIT THE BRAKES AND CAR WOULD NOT STOP CRASHED INTO A FENCE AND HAD DAMAGE ON FRONT AND BOTH SIDE OF THE CAR AND THE AIR BAGS DID NOT DEPLOY. THE CAR WAS CONSIDERED A TOTAL LOST BY THE INSURANCE COMPANY BUT I WOULD LIKE AN INVESTIGATION ABOUT THE AIRBAGS. *TR

NHTSA ODI 10586449

May 4, 2014SuspensionBody & structureWheels

ON JANUARY 11TH 2014, I PURCHASED A BRAND NEW 2013 HYUNDAI GENESIS FROM BROWN'S MANASSAS HYUNDAI IN 8651 CENTERVILLE ROAD, MANASSAS, VA 20110. ON MY INVOICE IT WAS STATED THAT IT IS A BRAND NEW CAR. TWO MONTHS AFTER I PURCHASED THE CAR, I HAD A SENSOR PROBLEM, WHICH I GOT FIXED IN FAIRFAX HYUNDAI WHICH IS VERY UNUSUAL FOR A BRAND NEW CAR. ON 10TH APRIL, I HEARD GRINDING NOISE FROM THE REAR RIGHT TIRE. I TOOK IT TO OTHER HYUNDAI AGAIN. BELOW IS THE REPORT THAT THEY GAVE ME AND I WAS STUNNED. "TECHNICIAN FOUND THAT THE REAR RIGHT STRUT HAD SNAP FROM BOLD ON FRAME, ONE BOLT MISSING PRIOR AND ALSO FOUND GREEN DUCT TAPE THAT WAS HOLDING THE STRUT TO THE CAR. CUSTOMER ADVISED VEHICLE IS UNSAFE TO DRIVE. IF VEHICLE IS DRIVEN THERE IS A HIGH POSSIBILITY OF THE STRUT FALLING OFF WHICH IS VERY DANGEROUS AND AN ACCIDENT WILL RESULT." THERE WAS A GREEN DUCT TAPE SUPPORTING THE CAR. AFTER THIS REPORT, FOR ME IT IS PROVED THAT THIS CAR MIGHT HAVE BEEN IN A MAJOR ACCIDENT BEFORE I PURCHASED IT AND THE ISSUE HAS BEEN FIXED WITHOUT REPORTING IT. EVEN THE MECHANIC WHO SHOWED ME THE PROBLEM WITH THE CAR WAS SHOCKED. AFTER I GOT THE REPORT, I TOOK IT TO BROWN'S HYUNDAI MANASSAS AND TALKED WITH SERVICE MANAGER, HE TOTALLY IGNORED ME. OTHER SALES ASSOCIATES TOLD ME THEY ARE UNKNOWN WITH THIS ISSUE AND THEY CANNOT DO ANYTHING FURTHER TO HELP ME. I WAS VERY DISAPPOINTED WITH THE DISLOYAL BEHAVIOR FROM A HYUNDAI EMPLOYEE. AS MECHANIC SAID, I COULD HAVE GOT INTO A MAJOR ACCIDENT. MY CONCERN IS MY FAMILY. I HAVE A TWO-YEAR-OLD NIECE WHO TRAVELS WITH ME OFTEN IN THE CAR. I AM ALSO CONCERNED THEY MIGHT HAVE BEEN DOING THIS BEHAVIOR TO OTHER CONSUMER AS WELL AND PUTTING LIFE IN DANGER. MY CAR IS STILL IN THE FAIRFAX HYUNDAI DEALERSHIP. *TR

NHTSA ODI 10586463

Apr 17, 2014Speed control

THIS IS MY 2ND TIME THAT HAS HAPPENED, 1ST TIME WAS ABOUT IN FEB 15. 2014 AND 2ND, ON APRIL 2,2014. BOTH TIMES, I WAS ON RICHMOND HWY ALEXANDRIA VA DRIVING ABOT 45 TO 50 MILES PER HOUR. ALL OF SUDDEN THE CAR DECELERATED TO ABOUT 5 MILES AND I WAS FLOORING THE PEDAL. I WAS IN SUCH A SHOCK ABOUT THIS INCIDENT BEING THAT MY CAR IS ONLY 1 YEAR OLD. SO WE TOOK IT TO THE ALEXANDRIA HYUNDAI DEALERSHIP. THE REPAIR WAS VERY FAST, THEY INFORMED ME THAT THE THROTTLE PROGRAMMING WAS OFF. I WAS IN FEAR OF MY LIFE SINCE I DRIVE THROUGH TUNNELS AND BRIDGES. I TRUSTED THAT IT WILL BE FIXED PERMANENTLY BUT TO FIND OUT THAT 2 MONTHS LATER I HAD TO EXPERIENCE DEATHLY RE OCCURRENCE. I WAS SO PETRIFIED AND DID NOT WANT TO DRIVE THAT CAR AGAIN SO I REQUESTED TO EXCHANGE TO ANOTHER CAR. MY HUSBAND DID ALL OF THE TRANSACTIONS FOR THE NEW CAR. FEW DAYS LATER, PAPER WORK ARRIVED, THE SALESMAN CAME TO MY WORK DURING BUSY TIME SO I DIDN'T HAVE CHANCE TO READ IN DETAILS.WELL THE PAPER WORK READ THAT MY NEW CAR WAS 2013 INSTEAD OF 2014. I WAS SO UPSET IN ADDITION TO MY OTHER ISSUE AND NOT WANTING THE SAME MODEL AND YEAR. I FEEL THAT THIS CAR AND MAY BE THE MODEL IS VERY DANGEROUS AND NEED TO REPORT FOR CONSUMER TO BE AWARE OF THIS PROBLEM. THANK YOU. *TT

NHTSA ODI 10583391

Apr 14, 2014Transmission & drivetrainEngine

IN THE MORNING AROUND 9AM GOING TO WORK ON 405 NORTH. ALL THE SUDDEN I STARTED TO LOSE POWER, ENGINE WAS STILL RUNNING BUT DIDN'T ACCELERATE AT ALL, I CAME TO STOP END UP BLOCKING ON OF RIGHT LANE AND NOTICED ENGINE SOUND WAS UNUSUAL AND STARTED SHAKING A LOT. I CALLED HYUNDAI ROADSIDE ASSISTANCE AND MY CAR WAS PICKED UP AND DROPPED TO A KIRKLAND HYUNDAI DEALER BUT THEY DIDN'T FIND ANYTHING UNUSUAL. SERVICE SHOP PERSONAL CLAIM THAT CAR STARTED RIGHT UP AND DIDN'T FIND ANYTHING FROM DIAGNOSTICS TEST. THIS INCIDENT MAKES ME VERY NERVOUS TO DRIVE THIS CAR. *JS

NHTSA ODI 10579600

Apr 11, 2014BrakesCrash

THIS HAPPENED TO ME SEVERAL TIMES BUT THE LAST TIME KILLED THE CAR. I WAS TAPPED ON THE REAR BUMPER GETTING ON THE FREEWAY AND WAS IN A FULL COUNTER LOCK SLIDE AND THE ABS DID NOT STOP THE CAR. INSTEAD OF STOPPING ON THE SHOULDER OF THE FREEWAY THE CAR SHOT AROUND AND LAUNCHED ME INTO TRAFFIC. I WAS MASHING ON THE BRAKES AS HARD AS I COULD BUT THE CAR WOULD NOT STOP OR SLOW DOWN. I WAS HIT BY A BMW AND THE CAR WAS TOTALED. I?M LUCKY TO BE ALIVE. THE ABS NEEDS TO BE RECALIBRATED OR REPAIRED TO PREVENT THIS FROM HAPPENING TO OTHERS. *JS

NHTSA ODI 10579103

Apr 5, 2014TiresBrakesFire

FROM DRIVING THROUGH SNOW (WITH NEWER TIRES), THE WHEELS BECAME HOT ENOUGH TO BE LITERALLY ON FIRE AND GLOWING RED. DEALER SAYS THE E.T.C. MALFUNCTIONED BUT HYUNDAI REFUSES RESPONSIBILITY. *TR

NHTSA ODI 10577533

Mar 17, 2014Speed controlEngine

VEHICLE HESITATES WHEN TRYING TO ACCELERATE IN CITY & HIGHWAY TRAFFIC. I HAVE TAKEN IT TO THE DEALER TWICE AND IT WILL BE THE THIRD TIME TOMORROW. THEY DON'T SEEM TO HAVE A SOLUTION AND TELL ME THAT THE VEHICLE IS LEARNING MY DRIVING HABIT'S. (HOW FUNNY). THIS IS MY 15TH OR SO NEW HIGH LINE VEHICLE. THIS HESITATION IS CAUSING LIFE THREATENING EXPERIENCES. I ALMOST GOT CREAMED, (HIT) SEVERAL TIMES WHILE TRYING TO MERGE ON THE FREE WAY. I SEE I'M NOT THE ONLY ONE WITH THIS PROBLEM. WE NEED HELP. *TR

NHTSA ODI 10573008

Mar 4, 2014Transmission & drivetrain

DRIVING 20 MPH IN HEAVY TRAFFIC LOST POWER FOR APPROXIMATELY 3 SECONDS WHILE CHANGING FROM LEFT TO RIGHT LANE.

NHTSA ODI 10567355

Feb 25, 2014Speed controlEngine

WHEN TURNING RIGHT FROM A STANDSTILL, CAR MOMENTARILY STALLS AND THEN LUNGES FORWARD AFTER 2 OR 3 SECONDS. THIS HAPPENS 3 OR4 TIMES A DAY. MECHANIC AT DEALERSHIP SAID MY FOOT WAS ON THE BRAKE. THE PROBLEM HAS CONTINUED AND MY FOOT WAS NOT ON THE BRAKE. *TR

NHTSA ODI 10565842

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Working with the data? Download all 195 complaints as CSV · fetched from NHTSA July 23, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Hyundai Genesis verdict →