What 1,293 owners told NHTSA about the 2013 Hyundai Elantra Gt

Hi I recently brought my car in for recall repairs involving the ABS fuse and brake pedal stopper. Right after the service, my traction control light came on, and the car struggled to move forward. I took it to a mechanic who said the front brakes were locked. When I brought it back to your service center, I was told the hydraulic calipers were bad and that the brake pads and rotors were rubbing against each other. I was also told it’s just an "unfortunate coincidence." However, since I had no brake issues before the recall work, I’m very concerned that something may have gone wrong during the service.

NHTSA ODI 11668720

Brake failure. Corroded brake lines. There is a recall in Canada for this model year for the same exact issue [XXX] ). Why did NHTSA not force a recall for the same issue at least in cold-weather states? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11663905

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11656765

I have had a Fire Risk Warning Safety Recall on my car for 1.5 years and there is no remedy for it. This puts my safety at risk daily, as well as everyone around me.

NHTSA ODI 11656887

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11647853

The contact owns a 2013 Hyundai Elantra. The contact stated that while driving at approximately 30-40 MPH, there was an abnormal tapping sound coming from the vehicle. While the vehicle was parked, the tapping sound continued. The engine and ABS warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer determined that a software update was needed. The dealer informed the contact they were waiting on a technician. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 170,000. Parts distribution disconnect.

NHTSA ODI 11646771

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The contact stated that while driving 25 MPH, the brake pedal was depressed and went to the floorboard; however, the vehicle failed to respond. The contact was able to pull over to the side of the road. The contact stated there was no warning light illuminated. The vehicle was not taken to an independent mechanic or the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 114,606.

NHTSA ODI 11643438

I was never informed through mail, email, or phone call about a potential fire hazard safety recall from Hyundai. In turn, due to my unawareness of the recall, my 2013 Elantra’s ABS pump had caught on fire, melted into the control module, and melted the ABS electrical harness to the module, short circuiting the ECU and starter as well.

NHTSA ODI 11619075

The contact owns a 2013 Hyundai Elantra. The contact stated that while her son was driving at an undisclosed speed, the brake pedal became loose while depressing and the steering wheel was abnormally stiff. An unknown warning light illuminated. In addition, the driver saw an abnormal amount of smoke coming from under the hood and had inhaled smoke while attempting to exit the vehicle. The vehicle caught on fire moments later when the driver safely exited the vehicle. The local fire department arrived on the scene and extinguished the fire. No police report was filed. The driver sustained minor injuries but no medical attention was required. The vehicle was towed to an insurance lot for further investigation. The manufacturer was made aware of the failure. The failure mileage was approximately 133,000. 

NHTSA ODI 11617715

I was driving under 10 miles an hr because the roads were still wet from the night before as i am on the ramp to get on the highway barely turning the wheel it locks all the lights come on the dashboard such as abs and i crash into a railing because i couldn't move anything. Again only last week after this has been supposedly resolved driving barely going 2 miles my bf was actually driving and again roads were wet same thing all the abs sensor lights come on the dash the wheel locks and the car doesn't move, it's scary and ridiculous the amount of others I have found experiencing the same issue and from that accident I can barely drive now my anxiety and ptsd from the event has even affected my work so now I am losing money I didn't think I would ever fear being in a car and I hope you guys fix this so no one experiences what I am currently experiencing.

NHTSA ODI 11614022

See attached document for complaint.

NHTSA ODI 11612266

In the winter of 2024 I became aware, during a routine pre-trip inspection under the hood of my 2013 Hyundai Elantra GT, that the level of brake fluid was low enough not to be visible in the "overflow" container. About a quarter of a quart of brake fluid was then added. I then began checking the brake fluid level often and noticed that over time, I had to add brake fluid at least once a week. The problem increased to the point that I was going through a quart of brake fluid each month. In the meantime, I attempted to get various mechanics to find the leak but had a hard time convincing anyone I was leaking brake fluid as THERE WAS NEVER A WARNING LAMP OR MESSAGE ACTIVATED. After paying for other "suggested" repairs such as replacing brakes the leak continued and at times the brakes became squishy until finally a mechanic acknowledged a leak coming from the area of the ABS module actuator which he said was "fried". My car had to be in a Hyundai shop 90 miles away for three weeks awaiting the ABS actuator part and repairs as I was advised the vehicle was dangerous and I could lose the use of my brakes. Again, this issue would have never been highlighted if I had not been diligent about checking the brake fluid and could have ended with much more serious consequences than inconvenience and expense. Again, there was never a warning light indicator to emphasize a potential hazard.

NHTSA ODI 11608706

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11607469

Hyundai recall 251 happened in Sept. 2023 and a remedy was not made available until summer 2024. This was a "park outside due to fire risk" recall and a completely unacceptable amount of time to put families in danger. Fast forward to when the remedy was available. I went to my dealer, ALM Hyundai West, who completed the recall. A week later I checked the Hyundai website and the recall was not marked complete. ALM told me I needed to come back in so they could confirm it was done correctly and take pictures. I wasn't happy but I went back and they took their pictures. That was a month ago. My recall is STILL not marked as complete and ALM is so disorganized, I am not sure if my car was actually fixed at this point.

NHTSA ODI 11607552

See attached document for complaint

NHTSA ODI 11607229

The contact owns a 2013 Hyundai Elantra. The contact stated that the brake pedal stopper was fractured, causing the brake lights to remain illuminated. There were no warning lights illuminated. The vehicle was taken to the local dealer, where an unknown diagnosis and an unknown repair were completed; however, the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 199,500.

NHTSA ODI 11606692

Unknown

NHTSA ODI 11605863

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulics) however, the part to do the recall repair were initially not yet available. The contact then stated that the check engine and ABS warning lights were illuminated. The contact then received a second notice that stated that parts for the recall were available. The vehicle was taken to a local dealer were the recall repair was performed; however, the ABS warning light remained illuminated. The contact took the vehicle back to the dealer where the contact was informed that only the ABS fuse was replaced and that a diagnostic test needed to be performed to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 165,000.

NHTSA ODI 11599275

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11597258

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was confirmed that the dealer was unable to address the recall due to a hacker issue with the computer system. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnection.

NHTSA ODI 11596202

I (finally) received a letter with instructions for what to do to make an appointment to get my car fixed so it doesn't catch on fire per Recall 251, but I was unable to do so. I followed the instructions exactly. When I go to the website [XXX] and enter my VIN number, the recall appears. But then when I try to schedule an appointment, that recall does not appear as an option to create the appointment for. They did not test this system at all, and they did not list any other ways to make the appointment in the letter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11595913

As the original and sole owner of this 2013 Hyundai Elantra, I was notified of Campaign # 23V65100, by letter, from Hyundai. I set an appointment with Suburban Hyundai, Troy, MI after confirming with said dealership that needed part(s) were on hand. I arrived as scheduled on [XXX] 2024 for needed repair. Service department examined vehicle and determined that my vehicle did need ordered repair: but stated they do not have the part(s). I inquired as to: a. Why they do not have the part when they knew fully well that that was what was needed to enact the repair.;b.Why they did not tell customer, after taking one day off from work and driving 50 miles round trip...that they do not carry the parts they are mandated to replace. Suburban Hyundai stated that they would call me in 7-10 days when the part arrived, so I could get repair completed and, of course, take another day off from work, drive 50 miles, and fear my garage does not burn down as I have a contract with State Farm Insurance that I will park my vehicle in an enclosed garage each night for storage. Also, Hyundai and Kia have a distinct reputation for vehicle theft, and leaving my vehicle parked on-the-street is a sure way to have a vehicle stolen! I then called Elder Hyundai in Macomb, MI, they stated that Hyundai does not yet have a solution to fix the ABS Fire and Fuse issue and that a "parts kit", as I was told by Sean, Svc. Manager at Suburban Hyundai, does not yet exist. I feel defrauded by Hyundai Manufacturing and Suburban Hyundai in particular. Do I need to park my vehicle at the Grosse Pointe Woods, Fire Station? I called the Hyundai Corporate Number regarding recalls and could not, in any way, connect with a person or voicemail to leave a message a response: can this/will this repair be made and: why must I now face another day off from work and another 50 mile drive, to what effect? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11593885

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11593616

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11593711

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11593495