What 1,293 owners told NHTSA about the 2013 Hyundai Elantra Gt

The contact owns a 2013 Hyundai Elantra. The contact stated that while driving at an undisclosed speed, the contact stated while attempting to make a turn, the steering wheel seized and the vehicle crashed into a curb. The contact stated that her daughter occupied the front passenger seat of the vehicle. The contact stated that the passenger side front tire hit the curb and the tire was damaged. The vehicle was undrivable, the vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 89,205.

NHTSA ODI 11561103

The steering coupler failed, causing the tires to turn back and forth (oscillate) while the driver held the steering wheel steady. The vehicle went out of control and spun out on wet pavement. The driver could feel the steering wheel go thunk-thunk-thunk back and forth, as the servomotor for the electric power steering system went out of control. The failed coupler is between the servomotor and the power steering rack. The free play from the defective steering coupler allows the electric power steering system to turn the tires WITHOUT any input from the steering wheel or driver, causing the vehicle to become unstable and spin out. Hyundai has a TSB on this issue [XXX] , but Hyndai says that this issue is a non-safety clunk noise. FALSE. This is a safety issue where the electric power steering system turns the tires (wheels) back and forth WITHOUT driver input. This causes the vehicle to become unstable, almost killing my wife. This IS a NHTSA safety issue, not a noise complaint. Hyundai falsely classified this problem as a noise issue, not a safety issue. This is a known defect that is falsely classified as a non-safety issue, escaping a NHTSA recall notice. This is a safety issue where the steering becomes unstable as the servomotor goes crazy due to the extra play or slop in the failed coupler. The safety issue is unrecoverable on wet or snowy pavement. On dry pavement it is annoying and unstable. This issue is also very dangerous and causes oversteer (spin outs) when the wheels hit an expansion joint at an angle. The vehicle oscillates and spins out, as the electric power steering system becomes unstable. It is terrible. This TSB needs to be reclassified properly as a safety recall. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11557022

The steering went out, causing me to crash, car flipped. Steering was making this clicking/popping noise for a long time. I see on line a lot of other people experience this and also crashes.

NHTSA ODI 11547750

The contact owns a 2013 Hyundai Elantra. The contact's daughter was driving at approximately 70 MPH when she heard an abnormal "pop" sound come from under the floorboards. The contact said that as she was following the road on a right-hand curve the vehicle steering was not responding to her steering correction to follow the turn. The contact said that his daughter lost control and spun the vehicle 180 degrees and crashed into a guard rail. The contact stated that she did not notice any warning lights. The vehicle hit the guard first with the front driver's fender and then the entire driver's side hit the guard rail and all forward momentum stopped. The police arrived on the scene and wrote a report. The daughter had not suffered any injuries, however, the vehicle was undrivable and was towed to a towing lot. The manufacturer had not been informed of the failure. The contact's insurance provider declared the vehicle a total loss. The contact researched online and related the failure to NHTSA Campaign Number: 22V311000 (Steering). The failure mileage was approximately 130,000.

NHTSA ODI 11511805

DRIVING DOWN THE FREEWAY, UPON APPROACHING A SLIGHT RIGHT-HAND CORNER, THE STEERING DID NOT RESPOND. THE CAR DRIFTED INTO THE LEFT LANE AND FINALLY INTO THE MEDIAN, CAUSING A ROLLOVER ACCIDENT.

NHTSA ODI 11035557

MY SON 2013 HYUNDAI ELANTRA WOULD NOT STOP CORRECTLY WHILE HE WAS DRIVING IT CAUSING IT TO TURN IN A SEMI CIRCLE AND ULTIMATELY CRASHING INTO A SHOULDER ON A FREEWAY TO STOP. AFTER WHICH THE WHEELS BROKE OFF ON THE RIGHT SIDE OF IT.

NHTSA ODI 10905641

I OWN A HYUNDAI 2013 ELANTRA AND I HAVE HAD SEVERAL ISSUES WITH THIS CAR. THE CAR HAS SEVERAL TIMES REFUSED TO START AND THE BREAK PAD GETS STUCK AND I CAN'T MOVE THE CAR OUT OF PARK. I'VE HAD TO CALL THE TOW TRUCK SEVERAL TIMES AND THE ONLY WAY TO MAKE THE CAR START AGAIN IS TO MANUALLY SHIFT IT INTO NEUTRAL. THIS IS A HUGE SAFETY HAZARD, THE CAR ALMOST RAN OVER ME, ONCE WHEN I DIDNT APPLY THE EMERGENCY BREAK ON WHEN THE PERSON WAS MANUALLY PUTTING THE CAR IN NEUTRAL!!!! ADDITIONALLY, THE CAR SHAKES. I TOOK IT IN TO THE DEALERSHIP AND BECAUSE IT WAS STILL UNDER WARRANTY THEY INSPECTED IT. ONCE I CAME BACK THEY SAID THAT THERE WAS NOTHING WRONG WITH THE VEHICLE, AND THAT THE SHAKING WAS DUE TO THE POWER OF THE MOTOR, THAT I NEEDED TO GET USE TO IT!! I'VE HAD TO ALSO REPLACE MY TIRES BECAUSE THEY SEEM TO WEAR OFF, AND I CAN'T DRIVE THE VEHICLE OVER ANYTHING WITHOUT SWERVING. I'VE HAD THE CAR ALIGNED AND MY CAR STILL SWERVES/PULLS TO THE LEFT! THERE NEEDS TO BE A RECALL ON THIS CAR!! I CANT GET MY CAR FIXED BECAUSE THE DEALERSHIP CANT FIND ANYTHING WRONG WITH IT! I AM NOW STUCK MAKING CAR PAYMENTS TO A LEMON CAR! I'VE HAD TWO ACCIDENTS ON THIS CAR ALREADY ONE I REPORTED TO THE MY INSURANCE AND THEY WERE ABLE TO FIX IT. THERE WAS A TIRE ON THE HIGHWAY AND I WAS TOO SCARE TO SWIRVE THE CAR TO AVOID IT BECAUSE I KNOW THE CAR CANT HANDLE SOMETHING LIKE THAT. SO I HAD TO GET THE IMPACT OF IT. PLEASE RECALL THIS CAR!

NHTSA ODI 10788686

SNOW PREDICTED. LEFT HOME TO GO RUN ERRANDS AT 9:30 AM, CAR LOOKED SHOWROOM NEW, GOT 1/2 MILE, CAR PULLED ITSELF RIGHT (AS IT HAS PREVIOUSLY) AND BUMPED A SMALL TREE, NO DAMAGE. CAR BACKED UP TO ROADSIDE 10', CAR CUT ITSELF OFF (AS IT HAD BEFORE), WINDSHIELD WENT FROM 30 DEGREES TO 450 DEGREES IN 3 SECONDS. I LEFT MY PURSE (WITH $1200 IN IT) AND EVERYTHING AND FLED ACROSS ROAD TO SAVE MY LIFE. ASKED MAN THERE IF HE HAD A FIRE EXTINQUISHER, HE DIDN'T, ASKED ME TO STAY BECAUSE IT WAS SO COLD, AND I SAID NO, I WANTED TO CHECK MY CAR AND IN THAT 60 SECONDS, I WALKED OUT AND STOOD IN HIS DRIVEWAY AND CAR WAS TOTALLY A BLAZE. IT HAPPENED SO QUICKLY I WOULD NOT HAVE SURVIVED HAD I NOT FLED THE VEHICLE THE CAR FROM DAY 2 RARELY CRANKED, OFTEN CUT OFF GOING 5-55 MPH, PULLED OFF ROAD TO RIGHT, AND SCARED ME SPEECHLESS. LIKE IT WAS HAUNTED AND DROVE ITSELF. I ONLY HAD IT 4 MONTHS. IT WAS A DEATH TRAP AND SHOULD NEVER HAVE BEEN PUT ON THE HIGHWAY. FOR SOME REASON, I GOT ARRESTED, I WAS TOTALLY SOBER AND HAD NO MEDICATION IN MY SYSTEM. TROOPER HAD A BREATH ALYZER, NEVER USED IT. CUFFED ME VERY TIGHTLY, READ ME NO RIGHTS, AND TOOK ME TO STATION ENTRANCE. HE GRABBED MY ARM AND DREW BLOOD (ILLEGALLY) , NO PHONE CALL, FINALLY READ MY RIGHTS, AND DENIED ME SEEING MY LAWYER 3 TIMES. ILLEGALLY. FOR 3 DAYS & NIGHTS, I WAS NEVER ALLOWED A PHONE CALL OR CODE, AM DISABLED AND HAVE OSTEOPOROSIS & HAD TO SLEEP ON A 1/4" OF FLAT PLYWOOD, THOUGH MY JOINTS DON'T TOUCH, I HAVE RESTLESS LEG SYNDROME & MUST SLEEP ELEVATED, IT WAS IMPOSSIBLE. I ALSO WENT WITHOUT ANY OF MY PRESCRIPTIONS 3 DAYS. ALL BECAUSE THIS SCARY CAR BURNED TO BENT METAL WITH NO DASH, NO ENGINE OR PARTS, NO TIRES, SEATS, NOTHING. SO NOT ONLY WAS I IN SHOCK, OUT OF ANY CONTACT WITHOUT MY PRESCRIPTIONS, AND HAD TO PAY $475 BOND, THOUGH I ONLY GET $969 , THIS CAR RUINED MY LIFE OVER A YEAR AGO, AND I HAVEN'T HAD A CAR SINCE.

NHTSA ODI 10716373

I PURCHASED THIS CAR IN JULY 2014. A. 2013 HYUNDAI ELANTRA AND AFTER 3 WEEKS THE FRONT PASSENGER TIRE WENT OUT AFTER BARELY HITTING CURB AROUND BY SEPTEMBER 2014, THE DRIVERS TIRE WAS DEFLATING REPLACED. ON 2/10/2015 THE TIRE IN REAR WENT OUT WHILE DRIVING ON HIGHWAY, THE DEALERSHIP SAYS IT COULD BECAUSE A NAIL GOT INTO THE TIRE AND CAUSED THE PROBLEM. IT JUST SEEMS A BIT UNUSUAL FOR 3 TIRES IN LESS THAN A YEAR OF OWNING THIS VEHICLE, WHICH WAS NEW PURCHASED JULY 2014. 2013 HYUNDAI ELANTRA. *TR

NHTSA ODI 10682766

RENTAL CAR, HYUNDAI ELANTRA 2013, FROM ENTERPRISE. VEHICLE UNSAFE TO DRIVE, CAN LOSE STEERING CONTROL VERY EASILY, WHICH I EXPERIENCED FIRST HAND DURING RAINY CONDITIONS. THE OTHER DRIVERS IN FRONT AND BEHIND ME DID NOT HAVE ANY ISSUES WITH STEERING, BUT THIS VEHICLE LOST CONTROL...UPDATED 07/15/14 *BF

NHTSA ODI 10595622