What 135 owners told NHTSA about the 2013 Hyundai Accent 5

The contact owns a 2013 Hyundai Accent. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11555504

The contact owns a 2013 Hyundai Accent. The contact stated that the vehicle failed to start. There were no warning lights illuminated. The contact stated that Roadside Assistance jumpstarted the vehicle. Additionally, the driver’s side sun visor exploded. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the dealer. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 89, 000.

NHTSA ODI 11555000

The contact owns a 2013 Hyundai Accent. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11554841

I was driving and I tried to stop and couldn’t and someone ran the stop sign and I hit them and totalled my car and I just got off the phone with the investigator and they said it was due to my abs. And I seen the abs light on my dash and when I took it to bridgt breaks they told me it was fine

NHTSA ODI 11554379

The contact owns a 2013 Hyundai Accent. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11552872

Whenever I come to a sudden stop the brake pedal scrubs the ground like it’s about to be snatched out the floor of the car and when it rains it’s even worse trying to come to a sudden stop.

NHTSA ODI 11521026

This complainant is the Owner of a Hyundai Accent 2013 GLS. The car use to drive fine until about a month ago, while I was stepping on the brake to come to a stop, the steering wheels sharply moved into the other lane. This situation got even dangerous this last week when the vehicle started drifting on the high way. I reported to a MIDAS mechanic who agreed this is a safety hazard. This needs to be checked by Hyundai.

NHTSA ODI 11499375

[XXX] [XXX] lic.[XXX] vin#[XXX] (Antilock Break Module is Burned) INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11451809

ALL THREE BRAKE LIGHTS WENT OUT. WE TRIED EVERY BASIC FIX BUT OUR PERSONAL MECHANIC SAYS POWER IS NOT GOING THROUGH THE CONTROL MODULE AND WE WILL NEED TO HAVE IT SPECIALLY REPAIRED BY A HYUNDAI PROFESSIONAL. WE RECIEVED A CITATION BECAUSE OUR BRAKE LIGHTS UNKNOWINGLY WENT OUT AND NONE OF THE OBVIOUS FIXES SUCH AS BULBS, FUSES, OR BRAKES SWITCH REPLACEMENT AMMENDED THE ISSUE. WE ARE AT A LOSS AS TO HOW TO FIX THIS BUT SAW RECALLS ON OTHER HYUNDAI MODELS BUT NOT THIS ONE. WE ARE THINKING THIS IS A SIMILAR PROBLEM. THIS HAS LITERALLY RUINED OUR LIVES. WE 100% DEPEND ON THIS VEHICLE AND NOW WE HAVE NOTHING.

NHTSA ODI 11289154

I WAS DRIVING ON A STREET WHEN I WENT TO MAKE A STOP. I WAS GOING ABOUT 15-20MPH AND HAD 3 CAR LENGTHS ROOM AHEAD OF ME. I TRIED TO PRESS ON THE BRAKES TO MAKE A STOP, AND THE BRAKES DID NOT WORK. THE BRAKES ENDED UP SHAKING AND THE BRAKE PEDAL KICKED BACK AT ME. IT SEEMED AS IF ABS KICKED IN PREMATURELY, OR ESC KICKED ON PREMATURELY. MY WHEELS LOCKED UP CAUSING MY CAR TO SLIDE INTO THE CAR AHEAD OF ME. I AM NOT A MECHANIC SO I AM NOT SURE WHICH. I HIT A VEHICLE IN FRONT OF ME. I TOOK MY VEHICLE TO A THIRD PARTY DEALERSHIP WHO RAN A DIAGNOSTIC ON MY VEHICLE AND SAID WITHOUT A DOUBT THAT MY PRIMARY PRESSURE CENSOR MALFUNCTIONED, AS WELL AS A BRAKE SWITCH ERROR OCCURRED. THE MECHANIC SAID THIS IS WITHOUT A DOUBT THE REASON THE BRAKES MALFUNCTIONED. I TRIED TO CALL HYUNDAI, WHO TOLD ME THEY COULDN'T GET THE VEHICLE IN THE SHOP & TO KEEP DRIVING IT FOR ANOTHER 2 WEEKS UNTIL I COULD GET IT IN THEIR SHOP. I CALLED HYUNDAI OF AMERICA & THEY KEEP PASSING ME OFF. FINALLY I GOT A HOLD OF A CLAIM PERSON, WHO SAID I NEEDED TO GET CERTAIN PAPERWORK IN WITHIN 30 DAYS OF THE INCIDENT IN ORDER FOR THEM TO INVESTIGATE. NOW THAT THE PAPERWORK IS IN, THEY SAY IT WILL TAKE ANOTHER 6-8 WEEKS TO MAKE A DECISION (THEY HAVE SAID NOTHING ABOUT INSPECTING THE VEHICLE). I AM NOW TERRIFIED TO DRIVE AND WILL NEVER EVER OWN ANOTHER HYUNDAI AGAIN! WORST CUSTOMER SERVICE EVER, AND I DO HAVE PROOF FROM A MECHANIC THAT THIS IS NOT MY FAULT. PER THE SERVICE GUYS IN HYUNDAI, THEY SAID THEY CAN NOT DUPLICATE THE ISSUE (THEY ONLY DRIVE IT FOR 2 MILES) SO THEY WILL NOT BE PUTTING MORE TIME OR MONEY INTO FIGURING IT OUT.

NHTSA ODI 10825331

(MY CAR HAS BEEN DRIVEN MODESTLY SINCE PURCHASE ON 1/15/16) THERE ARE ROUGHLY 40,760 MILES ON MY CAR.1/31/16 I TURNED OUT OF MY WORK PARKING LOT, MADE A LEFT.MY STEERING BECAME UNCONTROLLABLE AT LESS THAN 15MPH.I HAVE A STEADY HAND.I REMAINED CALM.BUT WHEN I TRIED TO BREAK TO PREVENT A POSSIBLE COLLISION INTO ANYTHING AFTER THE STEERING SEEMED TO HAVE GONE OUT, I BRAKED HARDER THAN NORMAL, BUT NOT SLAMMED. THE CAR JERKED UNCONTROLLABLY AS I PRESSED ON THE BREAK, IT FELT LIKE THE BREAKS WERE JUMPING/HITTING THE GROUND.ON THE SAME3-5MILE DRIVE HOME THIS HAPPENED SEVERAL MORE TIMES,DROVE HALF THE SPEED LIMIT AND STILL PERSISTED. THIS IS CAUSE FOR ANXIETY FOR ANY FUTURE DRIVING. IF PANIC HAD OF TAKEN OVER BECAUSE SUCH ISSUES THAT ALONE COULD HAVE BEEN MY LIFE. I HAD QUICK THINKING WHEN THIS HAPPENED, NOT EVERYONE DOES. MY CAR IS DEFINITELY NOT OKAY AND I HAD SEVERAL "ALMOST" COLLISIONS ON THIS ONE DRIVE HOME WHEN I WAS ALERT AND AWARE SOMETHING WAS WRONG. GRANTED IT PERIODICALLY WORKED AS IT SHOULD OF, IT NEVER SHOULDN'T HAVE. HAD THIS NOT HAPPENED AT LOW SPEEDS WHEN THE FIRST PROFOUND LOSE OF CONTROL OCCURRED DUE TO A MECHANICAL ISSUE,NOT DRIVER ERROR. AND HAD I NOT BEEN ON ALERT WITH MY HAND AWAITING TO USE THE E-BRAKE AFTER IT BECAME VERY APPARENT SOMETHING WAS NOT OKAY.. I UNDOUBTEDLY WOULD HAVE TOTALED MY CAR AND WOULD LIKE TO STRESS THE RISK OF INJURY THAT HAPPENED AT LOW SPEEDS. GRANTED, I HANDLED MYSELF WELL, AND MADE IT HOME IN ONE PIECE I FELL APART AFTER I WAS SAFE AT HOME , AFTER IT SUNK IN WHAT COULD HAVE HAPPENED TO ME. MY CAR IS NOT SAFE FOR DRIVING. THERE IS A SERVICE BULLETIN(SERVICE BULLETIN NO.: TSB-13-AT-008 ) (NHTSA ID NUMBER: 10052147)(HYUNDAIACCENT2012-2013) THAT I BELIEVE THIS IS RELATED TO AND I VERY MUCH WOULD LIKE TO KNOW IF THE REPAIRS NEEDED TO MAKE MY VEHICLE SAFE AGAIN WILL BE AT NO COST TO ME.

NHTSA ODI 10823378

I OWNED MY HYUNDAI ACCENT SINCE OCTOBER OF 2012, THE VEHICLE DID COME WITH A SPARE TIRE, AFTER A FEW OIL CHANGES I NOTICED MY SPARE TIRE WAS MISSING FROM THE VEHICLE. AROUND 45,000 MILES ON THE VEHICLE I NOTICED MY BRAKES WERE MAKING A NOISE ALONG WITH THE ROTORS, THE VEHICLE IS NEW AND SHOULD NOT BE HAVING THESE VEHICLE ISSUES. I AM VERY DISAPPOINTED WITH THIS VEHICLE AND WOULD LIKE THE ROTOR SITUATION FIXED AS SOON AS POSSIBLE, I WILL BE CHECKING MY WARRANTY ON THE VEHICLE. I AM DISAPPOINTED WITH THE VEHICLE ISSUE AND WOULD LIKE THIS FIXED AS SOON AS POSSIBLE. *TR

NHTSA ODI 10671929

I OWN A 2013 HYUNDAI ACCENT, THE ROTORS ON THE VEHICLE AND BRAKES ARE GIVING ME DIFFICULTIES, THE VEHICLE MAKES A LOAD NOISE WHILE DRIVING WHICH IS VERY ANNOYING, MY SPARE TIRE WAS TAKEN FROM THE VEHICLE. I THOUGHT I HAD A WARRANTY ON THE VEHICLE, I WOULD LIKE TO KNOW IF THIS WARRANTY COVERS THE VEHICLE. I AM DISAPPOINTED THAT I PURCHASED A NEW VEHICLE WITH ISSUES LIKE THIS I AM UNHAPPY WITH THE VEHICLE AT THIS TIME, I HAD OTHER VEHICLES AND NEVER HAD A ISSUE LIKE THIS. I WOULD LIKE TO GET THIS MATTER RESOLVED AS SOON AS POSSIBLE. *TR

NHTSA ODI 10663080

I WAS DRIVING DOWN THE STREET TO MY SISTER HOUSE, WHEN I GOT TO HER HOUSE I PULLED UP BEHIND HER CAR APPROXIMATELY 10 TO 15 FT. ON THE CURB AND ON THE STREET, I STOPPED THE CAR, PUT IN IN PARK WHILE STILL RUNNING, WHEN I TOUCHED THE SWITCH TO TURN THE CAR OFF, THE GAS PEDAL WENT TO THE FLOOR AND THE CAR RAN INTO THE CAR IN FRONT OF ME NOT EJECTING THE SEAT BELT. *TR

NHTSA ODI 10615973