What 1,418 owners told NHTSA about the 2013 Honda Accord Plug In Hybrid

The contact owns a 2013 Honda Accord. The stated that the vehicle was taken for the recall repair for NHTSA Campaign Number 25V422000 (Power Train). The contact stated that after the recall repair was completed, the vehicle was not apart of the recall. The dealer advised the the when alignment was not apart of the recall repair and would be at the owners expense. The manufacturer was notified of the issue and informed that the alignment was part of the recall. The contact stated that while driving after the repair, the vehicle began to swerve uncontrollably, the vehicle felt loose and an adjustment has to be made while driving to straighten the steering wheel. The vehicle was not returned again to the dealer however the vehicle was taken to an independent mechanic where it was diagnosed as being severely misaligned. The contact believed that the recall repair was not properly repaired. The approximate failure mileage was 50,965

NHTSA ODI 11739264

Honda issued a recall for the protective coating for the driveshaft. Months prior to this recall, our axle failed. We paid for the replacement. Honda's recall letter clearly states that we can apply for reimbursement if we paid for the repair which we did. Honda refuses to reimburse us for the repair. The local Honda dealer has verified that we deserve reimubursement. And according to the Honda dealer, another Honda representative verified this. We are asking for $676.77, the cost of the repair. Honda's case # is 15782176.

NHTSA ODI 11719902

2013 Honda Accord with proper Maintenance and oil changes on time burns oil since few years despite its a low mileage car with total 69000 miles. I see online a lot people facing same issues with Honda oil burning complaints in 2013 to 2017 Accords and others. But never recieved any Recall or Technical Service Bulletin from honda to get this problem addressed. In fact spoke to Honda customer service and they said we can't do anything about it as your car VIN is not from affected models. They gave me case # 166116613 but no help. I need help from NHTSA. I took my car to dealership before Christmas on December 23rd and they gave me inspection report with no signs of any kind related to engine.

NHTSA ODI 11712914

My driver side cv axle snapped in half as I was reversing my vehicle onto my parking pad, as a result of a failure from manufacturing, the roads were treated in my area from snow we had gotten a day prior. I have always lived in a salt belt state PA and this vehicle was originally offered and sold in a salt belt state from New Jersey. NEVER had this happen to any of my vehicles, there was no warning, no dash lights anything no sounds prior to. Had I'd been driving to work I would've been killed and potentially someone else could've been seriously injured or killed! Honda needs to extend their "recall" because there are surely a lot more vehicles affected than they like to admit. My mechanic came and showed me exactly what happened the axle rod snapped right in the middle and he told me he's had to replace a countless amount of them on my same vehicle because they all break in that spot due to a manufacture failure and he told me I needed to look Into the recall!

NHTSA ODI 11708425

The vehicle has a recall for drive axile still showing status as pending, We took the car to the dealer to check on that and also complained about noise during acceleration. On inspection the dealer at Valley honda, Naperville found that the drive axile is the problem. But they said it has nothing to do with the recall, it is because someone else tried to repair it. I was told it is very unsafe to drive. Still we drove it back home, I inspected the axile I could notice so must rust on the axiles and in the shaft, that they can't claim ithe rust is because of the othet repairs performed!. There was also visible fluid leak coming out of the boot area of the axile, because of the rust. The dealership is.just trying to avoid the axile repair and citing other repairs performed as an invalid reason. Please help soon.

NHTSA ODI 11693236

The contact owns a 2013 Honda Accord. The contact stated that while attempting to complete a left turn, the vehicle inadvertently lost motive power. The contact was able to coast into a nearby parking lot, where the failure persisted. No warning lights were illuminated. The vehicle was towed to an independent mechanic and was diagnosed with failures with the driveshaft and steering gearbox. The driveshaft was repaired at that time. The contact stated that while leaving the independent mechanic at an undisclosed speed, the vehicle suddenly veered to the left, prompting the contact to immediately return the vehicle to the independent mechanic. The contact was advised to take the vehicle to the dealer for assistance. The vehicle was taken to the dealer, who diagnosed a failure with the steering gearbox. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 160,000.

NHTSA ODI 11689536

The contact owns a 2013 Honda Accord. The contact received an NHTSA recall email alert for NHTSA Campaign Number: 25V422000 (POWER TRAIN). After contacting the dealer, who confirmed the VIN inclusion in the recall, an appointment was scheduled. The vehicle was taken to the dealer for the recall repair; however, upon inspection, the dealer determined that the driveshaft did not require replacement. The contact disagreed with the assessment, stating that the driveshaft was visibly corroded. The contact had taken pictures both before and after the appointment. Despite waiting at the dealer for over two hours, no work was performed on the vehicle. The contact notified the manufacturer about the decision of the dealer not to replace the driveshaft. The manufacturer opened a case and stated that a regional technician would be contacted. The contact sent photos to the manufacturer's case associate, who then communicated with both the dealer and the regional technician and confirmed the dealer's initial assessment that the driveshaft did not need to be replaced. The failure mileage was 53,456.

NHTSA ODI 11686380

See attached document for complaint. I took my 2013 Honda Accord in to my Honda Dealership due to leakage. I was informed the leak was in the intermediate drive shaft that was not under recall. Part Number: H,44500-T2A-A00 (Shaft Assy) Part Total : $871.38 I researched Honda recalls and found an article dated December15, 2020 that Honda was conducting 2 drive shaft recalls for 2013-2015 Honda Accords in 22 states where salt is used to clear roads during the winter. This included Michigan. The article (enclosed) stated the drive shafts can break due to corrosion and the right and left drive shafts were to be replaced. I did not receive any recall notice for this drive shaft problem until I took my car in for a leak inspection and I was then verbally informed of a drive shaft recall.

NHTSA ODI 11685288

The contact owns a 2013 Honda Accord. The contact stated that in May 2022, the vehicle experienced drive shaft failure. The contact stated the vehicle was taken to the dealer, where it was diagnosed with drive shaft failure. The contact was informed of an unknown recall; however, the VIN was not included in the recall. The contact was informed that the drive shaft needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure, and the contact was provided a discount for the repair. The contact later received the recall notification NHTSA Campaign Number: 25V422000 (Power Train). The manufacturer was contacted regarding the reimbursement of the cost of the repair. The contact was denied reimbursement for the cost of the repair. The contact was requested to provide financial institution documents indicating the withdrawal of the cash used to pay the cost of the repair. The failure mileage was unknown.

NHTSA ODI 11682838

The contact owns a 2013 Honda Accord. The contact stated that after parking and exiting the vehicle to open a gate, the vehicle unexpectedly began to move. While attempting to open the driver's side door, the owner fell, and her left foot became trapped under the vehicle. The rear tire rolled over her foot, but she managed to free herself by wiggling her foot out of her sock and shoe. The owner then drove herself to the hospital, where she received medical treatment for knee and heel injuries. The contact stated that the failure was related to NHTSA Campaign Number: 25V422000 (Power Train). The contact did not contact the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was also not informed of the incident. The failure occurred at approximately 90,126 miles.

NHTSA ODI 11681882

I took my 2013 Accord to the dealership to inspect the driveshaft under the recall for the driveshaft . They determined that it did not need to be replaced. I believe the only reason it does not need replaced at this time is because of the very low mileage. Living in Pennsylvania , there is a great deal of de-icing / salt used here and it is only a matter of time before this becomes an extremely dangerous situation. Honda should be required to replace these driveshafts as they admit this is due to improper manufacturing and a protective coating that may degrade over time. I believe that I am being put in danger just because of the low mileage and how clean I keep this car. I asked the dealer and Honda Headquarters about if this degrades in the future and did not get an answer. We should NOT have to be put in danger because Honda apparently isn't required to replace these.

NHTSA ODI 11681957

When pressing gas, vehicle mists and acts like it wants to power off while moving and trying to accelerate. Very dangerous in moving traffic.

NHTSA ODI 11670623

The contact owns a 2013 Honda Accord. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 117,000.

NHTSA ODI 11664521

The contact owns a 2013 Honda Accord. The contact stated while at a stop sign, the vehicle unintentionally accelerated while the brake pedal was depressed; the contact had to shut the vehicle off for the vehicle to come to a complete stop. No warning light was illuminated. The vehicle was taken to an independent mechanic to get a diagnosis however, the failure cause was unidentifiable. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 75,000. 

NHTSA ODI 11632672

I believe my vehicle should be included in a recall (Safety Recall: 2013-15 Accord Driveshaft Inspection) that it is not currently included in. This is a major safety concern that the recall may not include all affected vehicles including mine. What component or system failed or malfunctioned, and is it available for inspection upon request? Right driveshaft snapped while I was driving rendering the vehicle without propulsion, as well as allowing the vehicle to roll while in Park How was your safety or the safety of others put at risk? This occurred while I was driving and I lost the ability to move the vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes the Honda dealership confirmed the driveshaft snapped. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I have a picture of the snapped driveshaft and the Honda dealership inspected it and provided me with a description of the issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps, messages or other symptoms of the problem prior to the failure.

NHTSA ODI 11629318

I was stopped at a stop light. The light turned green and I started to go. My car had a major issue and was stuck in traffic. I had to push the vehicle out of traffic with the assistance of the Police Department. My vehicle was not operable. After an investigation into the issue, the Driver front axle broke in in half. No lights or prior indicators existed before the incident. Repairs have been made and this issue has caused damage to the other axle. Both have been replaced by authorized repair shops. I continue to have a “wobbling” issue while accelerating. I did go to a Honda dealership for the balance issue. They did say it is common for the axle to break and there was a recall for my Make/ Model and Year that I did not qualify for. Paperwork is attached. I have children and if my children were in my vehicle with me and I was on the highway this incident could have led to serious physical injury or death. There is a current recall which my vehicle doesn’t apply for. I believe my vehicle should apply. A news article from Honda shown to me by a Honda Dealership rep is attached as well as invoices.

NHTSA ODI 11615390

The ABS module failure has caused all my dash boards lights to remain on making the lan assist and calibration impossible to complete. This needs to be investigated for all Honda accords from 2012 - 2018. I have had several mechanics say this should be recalled due to its occurrence. The other issue is the timing belt slips without any wrecks due to being poorly built.

NHTSA ODI 11613216

On [XXX], my CV axle broke. I was stopped at a stoplight and when the light turned green, I stepped on the accelerator, then heard a VERY loud “clunk” and my car didn’t move. I shifted into all of the other gears, but it didn’t move. I shifted it into Park and called AAA. They dispatched a tow truck driver, who arrived about 45 minutes later. He engaged the emergency brake, after checking under the car and informing me that the driver’s side CV axle had broken, which prevents the car from actually being able to shift into Park. He towed the car to an independent mechanic. Both the tow truck driver and the mechanic said it’s quite uncommon for a CV axle to break. I was about 1/2 mile from getting on the freeway and luckily I didn’t make it that far, because it could have been much worse during rush hour traffic. As it was, I was blocking a lane of traffic at the stoplight. I have both pieces of the driver’s side CV axle in my possession. No one other than the tow truck driver and mechanic have inspected it, yet. I had no warning at all that the axle was about to break. While doing some online research to find out the likelihood of the passenger side CV axle breaking, I came across a recall notice for the drive shaft of certain 2013-2015 Accords in salt belt states. My VIN search showed that my car wasn’t part of this recall and a call to a Honda dealer confirmed this. I’m puzzled, since we live in Wisconsin. Might the recall need to be expanded? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11609567

I lost control of vehicle while driving because the electrical steering motor stopped working. I’ve had the electric starter already replaced twice with Honda parts and it’s still not working. There’s something wrong with the steering. I already placed a complaint and I have not heard back from Honda or NHTSA. I sent letters to NYS Senators Schumer and Hillabrand and I have not yet heard back from them yet either. I sent letters emails to Congress and the Senate transportation committees. I’ve found testimonials for the same issues online even with videos. I just read a complaint that was nearly identical the experience I had except it happened in 2020. The power steering stops and starts same for the cars starter and windows. I took the car to Honda dealer to repair it on March [XXX], 2024. I now have a car repair bill for $8500 at Curry Honda in Yorktown Heights. They said I needed to replace entire exhaust system $3000 because they couldn’t get to the steering column without taking down the fragile exhaust system. Basically, I had no choice. In order to start the repairs they wanted a $4,500 down payment which I paid. They’ve now had the car for 37 days. They described the steering column and motor system as being completely corroded to the point where the steering column was going to snap/break. What they said at the Honda dealer was the Honda steering motor and wiring was completely corroded which is not common. A few weeks later they told me that the knuckle/ball bearings were rusted out and that all the shock absorbers needed replaced as they were also rusted out even the screws according to them. They said these should all be replaced or I would fail inspection. The bill went from $3000 to $4700 to $6200 to $7900 to now $8500 includes tax. They’re still working on the vehicle and they’ve had it since March [XXX], it’s now May [XXX], 2024. I’ve asked them for the parts that they’re removing and they said they’ll save the parts. Do you want them? Recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11587037

Our 2013 Honda Accord driveshaft fractured completely under a low condition when accelerating from a stop straight into a busy intersection. As a result, with the drive train now disabled I had just enough motion to coast a couple of car lengths, across the adjacent gap in the turning lane traffic, to the side of the road stopping adjacent to the curb halfway around the corner. As the corner was heavily traveled by semi-trailer traffic, I needed to get corner cleared as soon as possible to avoid causing an additional traffic hazard. Fortunately, there were those who stopped to help push the car up a hill and clear the way for other vehicles attempting to negotiate the corner. I currently have the defective part in my possession. Due to the location in a busy intersection other including myself were at risk trying to clear the roadway. The repair shop mechanic inspected the failed drive shaft as well as my local Honda service manager. I found afterwards that there is a known recall on component (Part 573 Safety Recall Report [XXX]) for a defect that causes rusting of this component. I was not made aware of the this recall. The recall appears however to be limited to certain states due to their road de-icing/salting policies. Our state of South Dakota was not among them. This prevented owners (and I assume dealers) in our state (South Dakota) from getting any advanced warning of the possible safety hazard. Also, no instrumentation on the vehicle or changes in driving performance can warn you of this impending failure. In my view this defect should have been made know to all owners of 2013 Honda accord and certainly in states such as South Dakota, as even the mud that accumulates on the vehicles drivetrain from the miles driven on unpaved roads can be even more detrimental to improperly protected metal parts, such as this drive shaft. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11582023

The contact owns a 2013 Honda Accord. The contact stated that upon shifting the vehicle to drive with the brake pedal depressed, the vehicle suddenly jolted forward. Later, while driving at an undisclosed speed and attempting to decelerate, the vehicle suddenly downshifted, losing motive power. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was able to diagnose the failure, but the contact was unable to recall the diagnostic result. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 69,000.

NHTSA ODI 11579367

When driving, the car's steering will jerk sporadically. It is also incredibly hard to turn the wheel. The inspection by the Honda Dealer has proven that it is the power steering rack is faulty. Something has gone wrong and it is making the car dangerous to drive. My safety is at risk because if the car jerks suddenly, I will crash either into a structure or another vehicle likely resulting in death at high speeds. There is no warning light at all. This seems related to the formal safety probe open in May 2021 for 2013-2015 Honda Accords. I have been doing research and a LOT of people are posting about it online.

NHTSA ODI 11573574

Dear NHTSA, I am writing to urgently bring to your attention a pervasive issue with the starter in Honda Accord 2013 models equipped with a push-start system. The problem began in January 2023, leading to the replacement of the car battery, brakes, and tire sensors. Despite these efforts, the issue persisted, prompting the replacement of the starter in December 2023. However, within two weeks, the newly replaced starter failed again. The problem recurred on January 09, 2024, despite cumulative repairs exceeding $3000. I have found numerous online complaints from other Honda Accord 2013 owners, indicating a widespread problem that requires immediate investigation to ensure the safety of vehicle owners. If additional information or clarification is required, please do not hesitate to contact me at [XXX] Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11564695

Antilock brake system module failure/solenoid causing multiple engine light failure and transmission

NHTSA ODI 11539653

I was backing my car out of my driveway. I put my car in drive and my driver side drive shaft snapped in half.

NHTSA ODI 11538791