What 85 owners told NHTSA about the 2013 GMC Sierra 2500 Hd

I was traveling east bound on i26 when the Bosch fuel pump exploded and sent metal shavings throughout the fuel system. It's the same pump GM has settled a class action lawsuit when I spoke to the adjuster I was told.my truck wasn't included but yet it has the Bosch fuel pump the lawsuit is for cost me 10000 to repair. I have repair bill. And then I was in a accident and the air bag curtain deployed but the passenger side and driver side did not I think there's a recall on the also.

NHTSA ODI 11631474

I get a recall notice from GM but the dealer won't do the repair without me signing a waiver for any damage they may cause to the dashboard during the recalled airbag removal. Can anyone get GM dealers to do the necessary repair and have accountability for any damage they may do?

NHTSA ODI 11610068

I called my local GMC dealer (Maxwell GMC, Round Rock, TX) in regard to the Takata Air Bag recall to get some details about the repair (e.g. length of time for repair, parts availability, etc.) In addition to their reponse regarding the length of time and parts availability I was told that their was a high probability that the dash on my truck would crack during the airbag repair. I was also told that the GMC dealer would not cover the cost of the dash damage as a result of the airbag recall work. Shouldn't the repair of the air bag cover any related costs as a result of the repair such such as damage to the dash?

NHTSA ODI 11528620

Takata Recall. The contact owns a 2013 GMC Sierra. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags).The contact stated while driving approximately 30-35 mph, the drivers seat and both side air bags deployed without warning or impact. The contact sustained injuries to his face, experienced blurred vision and medical attention was provided. The contact called the local dealer but vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 115,000. GM was contacted , sent an engineer who pretty much indicated parts failure. Since then consumer has not been contacted.

NHTSA ODI 11455493

2013 GMC SIERRA. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. THE CONSUMER REFERENCED RECALL N212328790.

NHTSA ODI 11436375

Takata recall. The contact owns a 2013 GMC Sierra 2500. The contact received notification of NHTSA campaign number: 21V053000 (Air Bags) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NHTSA ODI 11425535

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER DON MOORE CHEVROLET LOCATED AT 3232 VILLA POINT, OWENSBORO, KY 42303 WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11412780

CRACKED DASH GOING FROM THE PASSENGER SIDE AIRBAG COVER TO THE DASH VENT. ALSO, THE MOUNTING BRACKET FOR THE SAMES VENT CLIP IS BROKEN CAUSING THE DASH COVER TO BOUNCE AROUND.

NHTSA ODI 11122786

THE DASHBOARD IN MY 2013 GMC SIERRA 2500HD HAS A CRACK THAT RUNS FROM THE RADIUS OF THE UPPER LEFT HAND CORNER OF THE PASSENGER SIDE AIRBAG TO THE FWD EDGE OF THE DASHBOARD THAT RUNS PARALLEL TO THE WINDSHIELD. THE CRACK PENETRATES THROUGH THE DASHBOARD COMPLETELY CREATING TWO SEPARATE SECTIONS WITH ALMOST COMPLETE FREEDOM OF MOVEMENT. ACTIVATION BY THE AIRBAG WILL CAUSE INTERFERENCE/CONTACT BETWEEN THE DEVICE, AND/OR ITS COMPONENTS, AND WITH THE NON-SECURED SECTIONS OF THE DASHBOARD AND MOST LIKELY RESULT IN THEM BEING SEPARATED/DISLODGED AND POTENTIALLY LAUNCHED IN THE CABIN RESULTING IN POSSIBLE STRIKES TO OCCUPANTS. THE VEHICLE WAS PARKED IN MY DRIVEWAY WITH NO CRACK AND WHEN I EMERGED THE NEXT MORNING AND ENTERED THE VEHICLE, STARTED THE ENGINE, THE CRACK OCCURRED. THE MERE POTENTIAL FOR INTERFERENCE BETWEEN THE AIR BAG ACTIVATION AND BROKEN DASHBOARD SECTIONS, OBVIOUSLY DUE TO A POOR, INSUFFICIENTLY TESTED DESIGN, (RELIABILITY TESTING?) SHOULD DRIVE THE ENGINEERS TO REVISIT CURRENT RISK ANALYSIS TOOLS. IT'S CLEAR THE RPN FOR THIS TYPE OF FAILURE MODE IN AN FMEA WOULD NOT QUALIFY UNDER CURRENT INDUSTRY STANDARDS.

NHTSA ODI 10898579

I HAVE A 2013 SIERRA DENALI HD. I AM VERY OCD WITH THIS VEHICLE AS TO I ONLY DRIVE IT ON WEEK-ENDS, ETC. TRUCK IS STORED IN CLIMATE CONTROLLED GARAGE. JUST TURNED OVER 42K MILES. I HAVE A PROFESSIONAL DETAILING SERVICE DETAIL THIS TRUCK. I PICKED UP MY TRUCK TODAY AND WAS TOLD THAT THEY FOUND A CRACK IN THE DASH LOCATED BEHIND THE INSTRUMENT CLUSTER. ONLY 6K MILES OUT OF WARRANTY. HOW CONVENIENT FOR GM. I PLAN ON TALKING TO DEALER THAT SERVICES MY TRUCK TOMORROW AND GET THEIR INPUT.

NHTSA ODI 10851520

MY HUSBAND WAS DRIVING HOME IN TRAFFIC WHEN A WOMAN DRIVING THE OPPOSITE DIRECTION DECIDED TO PASS A VEHICLE. HE SWERVED TO AVOID A HEAD ON COLLISION WHICH MEANT HE HAD TO GO OFF OF THE ROAD. WHEN HE ATTEMPTED TO GET BACK ON THE ROAD THE TRUCK SHOT ACROSS TO THE OTHER SIDE OF THE ROAD. THE DPS OFFICER TOLD MY HUSBAND HE HIT A CULVERT AND FLIPPED 5- 6 TIMES. WITNESSES HAD TO PULL HIM OUT OF THE TRUCK AND HAD MENTIONED THERE WAS A SLIGHT FIRE THAT THEY PUT OUT. DURING ALL OF THIS NONE OF THE AIRBAGS DEPLOYED. HE WENT TO THE DOCTOR THE FOLLOWING DAY TO GET CHECKED OUT. *TR

NHTSA ODI 10588319

ON APRIL 7, 2014, I WAS INVOLVED IN CAR ACCIDENT. MY VEHICLE WAS TRAVELING ON THE HIGHWAY THROUGH A SOLID GREEN LIGHT WHEN THE OTHER THE VEHICLE MAKING A LEFT TURN TRIED TO SPEED UP TO GET PASS. I SAW THE OTHER THE VEHICLE AND PRESS THE BRAKES HARD BUT THE TRUCK SLID AND HIT THE OTHER VEHICLE. I WAS GREAT IMPACT AND I WAS SHOCKED THAT OUR AIR BAGS DIDN'T DEPLOY. I'M VERY CONCERN THAT MY EQUIPMENT ARE NOT WORKING PROPERLY....PLEASE ASSIST ME IN MATTER. *TR

NHTSA ODI 10578193

WHILE DRIVING IN THE MOUNTAINS, I SWERVED TO MISS AN ANIMAL, TOOK THE DITCH, HIT TWO TREES, SOME BOULDERS AND THE AIRBAGS DID NOT DEPLOY. I WAS TRAVELING AT ABOUT 47 MPH. THE ACCIDENT REPORT SHOWED DAMAGES TO EVERY PART OF THE TRUCK EXCEPT THE ROOF AND TAILGATE. WE HAD A GRILL GUARD INSTALLED AT A GMC DEALERSHIP UPON PURCHASE, AND HAD IT NOT BEEN FOR THAT GUARD, THE ENGINE WOULD HAVE BEEN IN OUR LAPS. THE TRUCK SUSTAINED 20,000 DOLLARS IN DAMAGES, YET ALL GM HAD TO SAY WAS THAT THE AIRBAGS OPERATED AS DESIGNED. I SAY THAT THE DESIGN IS FATALLY FLAWED IF A CRASH OF THIS MAGNITUDE DOES NOT CAUSE THIS VERY IMPORTANT SAFETY FEATURE TO OPERATE. THE FOLKS WHO TOWED THE VEHICLE HAD SOME VERY STRONG OPINIONS ABOUT THIS FAILURE, AND SAID THAT THE GRILL GUARD WAS THE ONLY THING WHICH SAVED US, AND THAT HAVING IT INSTALLED SHOULD NOT HAVE HAD ANY EFFECT ON THE FUNCTION OF THE AIRBAGS. *TR

NHTSA ODI 10574287

TL* THE CONTACT OWNS A 2013 GMC SIERRA. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH AND BECAME INVOLVED IN A SIX VEHICLE CRASH. THE CONTACT'S AIR BAGS FAILED TO DEPLOY ON IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FRONT END, RIGHT QUARTER PANEL AND THE REAR BUMPER NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 33,010.

NHTSA ODI 10561304