Home · 2013 GMC Sierra 2500 Hd · Complaints

What 85 owners told NHTSA about the 2013 GMC Sierra 2500 Hd

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (85)Crash / fire / injury (7)Airbags (14)Fuel system (11)Steering (10)Transmission & drivetrain (10)Electrical system (8)Body & structure (7)Brakes (7)Engine (4)Speed control (4)Tires (3)

7 of 85 complaints match · crash/fire/injury only · clear filters

Dec 18, 2024AirbagsFuel systemCrash

I was traveling east bound on i26 when the Bosch fuel pump exploded and sent metal shavings throughout the fuel system. It's the same pump GM has settled a class action lawsuit when I spoke to the adjuster I was told.my truck wasn't included but yet it has the Bosch fuel pump the lawsuit is for cost me 10000 to repair. I have repair bill. And then I was in a accident and the air bag curtain deployed but the passenger side and driver side did not I think there's a recall on the also.

NHTSA ODI 11631474

Mar 7, 2022Airbags1 injury

Takata Recall. The contact owns a 2013 GMC Sierra. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags).The contact stated while driving approximately 30-35 mph, the drivers seat and both side air bags deployed without warning or impact. The contact sustained injuries to his face, experienced blurred vision and medical attention was provided. The contact called the local dealer but vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 115,000. GM was contacted , sent an engineer who pretty much indicated parts failure. Since then consumer has not been contacted.

NHTSA ODI 11455493

Dec 23, 2014BrakesCrash

I OWN A 2013 GMC SIERRA 4WD CREW CAB THAT IS HAVING BRAKING PROBLEMS. I PURCHASED THE VEHICLE ON 05/29/2013 NEW FROM BILL SMITH BUICK-GMC INC. LOCATED IN CULLMAN, AL AS A NEW VEHICLE AND AT THE TIME OF PURCHASE IT HAD 7173 MILES ON IT AS STATED ON THE ODOMETER DISCLOSURE STATEMENT. THE VEHICLE CURRENTLY HAS 41585 MILES ON IT THAT INDICATED I HAVE DRIVEN THE VEHICLE 36412 MILES. I HAVE HAD TWO INCIDENTS WITH THE BRAKES WHERE THE VEHICLE FAILED TO STOP WITH THE BRAKES FULLY APPLIED. THE FIRST TIME WAS WHEN THE VEHICLE HAD APPROXIMATELY 15000 MILES ON IT. THE SECOND TIME OCCURRED THIS PAST THURSDAY, DECEMBER 18, 2014 WHEN I APPLIED THE BRAKES AT 25 MPH AND THE CAR JUST CONTINUED TO ROLL UP HILL UNTIL I HIT A CAR IN FRONT OF ME. THERE WAS NO DAMAGE TO THE OLDER BUICK LASABER REAR END OR BUMPER BUT MY FRONT BUMPER WAS PUSHED IN ABOUT 2 INCHES. IF I HAD BEEN ON THE LEVEL OR WAS GOING ABOVE 25 MPH I SUSPECT THERE WOULD HAVE BEEN SUBSTANTIAL DAMAGE TO BOTH VEHICLES. WHAT?S HAPPENING IS WHEN THE BRAKE IS APPLIED THE CAR STARTS TO SHUDDER AND SOUNDS LIKE YOUR BANGING ON A TIN CAN. WHEN THAT HAPPENS THE TRUCK IS NOT STOPPING OR SLOWING AT ALL AND THE BRAKE PEDAL IS AS FAR DOWN AS IT CAN GO. PUMPING THE BRAKE WILL CAUSE THE BRAKES TO RECOVER AND THE VEHICLE WILL STOP. THIS PROBLEM HAS NOT BEEN A CONSISTENT ISSUE. THIS LAST THURSDAY IS THE FIRST TIME I COULDN?T STOP IN 26000 MILES. BACK WHEN THE VEHICLE HAD 15000 MILES ON IT THE SAME THING OCCURRED. WHILE DRIVING THE VEHICLE TO WORK THIS MORNING AFTER PICKING IT UP FROM THE GMC DEALERSHIP THAT SAID THERE WAS NOTHING WRONG IT HAPPENED AGAIN. THIS WAS AFTER MAKING SEVERAL STOPS ON HWY 280 IN BIRMINGHAM, AL. THIS TIME I RAN THE RED LIGHT WITH NO CONSEQUENCES BUT MY LUCK WILL NOT CONTINUE. *TR

NHTSA ODI 10667944

May 14, 2014Electrical systemAirbagsCrashFire1 injury

MY HUSBAND WAS DRIVING HOME IN TRAFFIC WHEN A WOMAN DRIVING THE OPPOSITE DIRECTION DECIDED TO PASS A VEHICLE. HE SWERVED TO AVOID A HEAD ON COLLISION WHICH MEANT HE HAD TO GO OFF OF THE ROAD. WHEN HE ATTEMPTED TO GET BACK ON THE ROAD THE TRUCK SHOT ACROSS TO THE OTHER SIDE OF THE ROAD. THE DPS OFFICER TOLD MY HUSBAND HE HIT A CULVERT AND FLIPPED 5- 6 TIMES. WITNESSES HAD TO PULL HIM OUT OF THE TRUCK AND HAD MENTIONED THERE WAS A SLIGHT FIRE THAT THEY PUT OUT. DURING ALL OF THIS NONE OF THE AIRBAGS DEPLOYED. HE WENT TO THE DOCTOR THE FOLLOWING DAY TO GET CHECKED OUT. *TR

NHTSA ODI 10588319

Apr 8, 2014AirbagsBrakesCrash2 injuries

ON APRIL 7, 2014, I WAS INVOLVED IN CAR ACCIDENT. MY VEHICLE WAS TRAVELING ON THE HIGHWAY THROUGH A SOLID GREEN LIGHT WHEN THE OTHER THE VEHICLE MAKING A LEFT TURN TRIED TO SPEED UP TO GET PASS. I SAW THE OTHER THE VEHICLE AND PRESS THE BRAKES HARD BUT THE TRUCK SLID AND HIT THE OTHER VEHICLE. I WAS GREAT IMPACT AND I WAS SHOCKED THAT OUR AIR BAGS DIDN'T DEPLOY. I'M VERY CONCERN THAT MY EQUIPMENT ARE NOT WORKING PROPERLY....PLEASE ASSIST ME IN MATTER. *TR

NHTSA ODI 10578193

Mar 23, 2014AirbagsCrash2 injuries

WHILE DRIVING IN THE MOUNTAINS, I SWERVED TO MISS AN ANIMAL, TOOK THE DITCH, HIT TWO TREES, SOME BOULDERS AND THE AIRBAGS DID NOT DEPLOY. I WAS TRAVELING AT ABOUT 47 MPH. THE ACCIDENT REPORT SHOWED DAMAGES TO EVERY PART OF THE TRUCK EXCEPT THE ROOF AND TAILGATE. WE HAD A GRILL GUARD INSTALLED AT A GMC DEALERSHIP UPON PURCHASE, AND HAD IT NOT BEEN FOR THAT GUARD, THE ENGINE WOULD HAVE BEEN IN OUR LAPS. THE TRUCK SUSTAINED 20,000 DOLLARS IN DAMAGES, YET ALL GM HAD TO SAY WAS THAT THE AIRBAGS OPERATED AS DESIGNED. I SAY THAT THE DESIGN IS FATALLY FLAWED IF A CRASH OF THIS MAGNITUDE DOES NOT CAUSE THIS VERY IMPORTANT SAFETY FEATURE TO OPERATE. THE FOLKS WHO TOWED THE VEHICLE HAD SOME VERY STRONG OPINIONS ABOUT THIS FAILURE, AND SAID THAT THE GRILL GUARD WAS THE ONLY THING WHICH SAVED US, AND THAT HAVING IT INSTALLED SHOULD NOT HAVE HAD ANY EFFECT ON THE FUNCTION OF THE AIRBAGS. *TR

NHTSA ODI 10574287

Oct 7, 2013Seats1 injury

THE HEAD RESTS OF OUR NEW TRUCK (PURCHASED DEC 2012) PROJECT SO FAR FORWARD THAT IT FORCES MY HEAD TO TILT DOWNWARD. THERE IS NO FORWARD/BACK ADJUSTMENT TO THE HEAD REST, AND TURNING THE HEAD REST BACKWARDS TO MAKE IT BEARABLE MEANS IT NO LONGER WILL SERVE WELL TO PREVENT NECK INJURIES IN A CRASH. FOR SHORTER DRIVES, THE FORCED HEAD TILT IS UNCOMFORTABLE, BUT FOR LONGER DRIVES IT CAUSES ENOUGH PAIN THAT I HAD TO SEE A CHIROPRACTOR (AND I'M AN ATHLETIC, HEALTHY PERSON!). THE DEALER AND MANUFACTURER CONTEND IT WORKS AS DESIGNED FOR SAFETY IN A CRASH. BUT IF I CAN'T SIT IN IT FOR NORMAL DRIVING WITHOUT EXPERIENCING NECK/BACK PAIN, HOW "SAFE" IS THAT? I NOTICED THE NEW 2014 GMC 1/2-TON PICKUPS HAVE A HEAD REST WITH A NOTICEABLY LESS ANGULAR DESIGN, INDICATING GMC RECOGNIZED THE HEAD REST DESIGN IN MY 2013 3/4-TON TRUCK IS, AT BEST, A POOR ONE AND, AT WORST, A POTENTIALLY DANGEROUS ONE. IS THERE ANY RECOURSE TO GETTING GMC TO REPLACE MY HEAD RESTS WITH THE NEW DESIGN (OR EVEN AN OLDER ONE, LIKE THE STRAIGHT-UP-AND-DOWN ONES I HAVE IN MY 2003 CHEVY TAHOE)? *TR

NHTSA ODI 10547121

Working with the data? Download all 85 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 GMC Sierra 2500 Hd verdict →