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What 137 owners told NHTSA about the 2013 GMC Acadia

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (137)Crash / fire / injury (13)Electrical system (38)Airbags (31)Transmission & drivetrain (27)Engine (21)Lights (10)Steering (8)Electronic Stability Control (esc) (6)Speed control (6)Body & structure (5)Fuel system (5)

1 of 137 complaints match · Fuel system · crash/fire/injury only · clear filters

Aug 18, 2020Body & structureFuel systemFire

MY 2013 GMC ARCARDIA SLT MODEL BURST INTO FLAMES ON ITS OWN ON THE MORNING OF FRIDAY, JULY 17TH. I CAME HOME AROUND 9:45PM AND PARKED MY SUV IN THE BACKYARD. THE NEXT THING I KNOW IS THAT THE FIRE DEPARTMENT WAS AT MY DOOR WAKING ME UP TO THE SUV ABLAZE. THE ONLY WORK THAT WAS DONE TO MY VEHICLE WAS TO HAVE MY OIL CHANGE THAT THURSDAY MORNING. AT WHICH TIME THE TECH SAID HE SAW SMOKE AND SMELLED GAS. HE DIDN'T INDICATE THAT IT WAS A PROBLEM AND ZI SHOULD GET IT CHECKED. I TOOK SUV AND RAN MY ERRANDS AND RETURNED HOME. THE SUV WAS PARKED FROM 9:45PM UNTIL SAID FIRE.

NHTSA ODI 11350088

Working with the data? Download all 137 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 GMC Acadia verdict →