What 138 owners told NHTSA about the 2013 GMC Acadia Limited

SERVICE SIDE DETECTION SYSTEM PROBLEM BULLETIN NO. 16-NA-178 --- AS DESCRIBED GM HAS A MOISTURE PROBLEM GETTING IN TO THE SENSORS-- HOW EVER THEY REFUSED TO REPAIR MINE COMPLETELY, IN FACT CAN NOT GET A WIRING HARNESS TO PREVENT THIS PROBLEM FROM RE-OCCURING. SOME SONG AND DANCE ABOUT MY VEN IS NOT INCLUDED IN THIS--HOW EVER I HAD TO HAVE IT REPAIRED MULTABLE TIMES?? HELP? A CAR BESIDE YOU AND DETECTION DOES NOT ALERT YOU- THAT IS WHY YOU PURCHASED IT!

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I JUST PURCHASED THIS VEHICLE. IT SHOWS A "SERVICE AIR BAG" MESSAGE. THIS WAS COVERED BY A RECALL. GM SAYS THE RECALL WAS COMPLETED ON THIS VEHICLE. BUT GM ALSO ISSUED A SB INDICATING SOME RECALL REPAIRS MAY HAVE BEEN FAULTY. I BELIEVE THIS WAS FAULTY IN THE CASE OF MY VEHICLE. A GMC DEALER LOOKED AT IT AND INDICATED THAT THE WORK WAS NOT DONE PROPERLY. GMC IS REFUSING TO CORRECT THE PROBLEM.

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THE SERVICE AIR BAG LIGHT REMAINS ON EVEN FOLLOWING THE REQUIRED SERVICE UNDER GM BULLETIN NO.: 14030 WHICH WAS PERFORMED PRIOR TO MY PURCHASE OF THE VEHICLE. MY LOCAL DEALER INSPECTED THE VEHICLE AND STATED THAT THE RECALL WAS COMPLETED BY ANOTHER DEALER, HOWEVER IT LOOKED AS IF AN AMATEUR HAS DONE IT. THEY FELT THAT THEY COULD ASK GM TO COVER A REPAIR AGAIN, HOWEVER GM DENIED IT. THE VEHICLE IS NOT WORKING AS IT SHOULD FOLLOWING RECALL SERVICE, AND ONE OF GMS OWN DEALERS HAS STATED THAT THE PREVIOUS REPAIR IS NOT SATISFACTORY. RECALLS REPAIRS THAT FAIL SHOULD BE REQUIRED TO BE FIXED AGAIN. *TR

NHTSA ODI 11325168

SHUDDER IN TRANSMISSION. HAD THE TRANSMISSION REBUILT FOUND OUT THE TORQUE CONVERTER FAILED AND ALMOST SHATTERED. OVER $5000 FIX.

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THE SIDE PIECE OF THE TWO FONT SEATS BROKE, I CAN'T SIT PROPERLY INTO MY CAR WITHOUT LITERALLY SITTING ON TOP OF THE SIDE OF THE SEAT FIRST. IT CONCERNS ME BECAUSE THE SEAT BELT SOMETIMES GETS STUCK. ALSO THE ELECTRICAL BUTTONS ARE ALL FALLEN, HANGING FROM THE SIDE OF BOTH FRONT SEATS DO TO THE SAME ISSUE.. I WOULD REALLY APPRECIATE IF I CAN EITHER GET IT FIXED OR POSSIBLY EVEN REPLACE BOTH SEATS WITH A DIFFERENT DESIGN TO AVOID SITTING ON TOP OF IT FIRST. I'M SURE I'M NOT THE ONLY ONE WITH THIS ISSUE.

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SERVICE SIDE DETECTION SENSORS . SENSORS FAILED 3 TIMES.SENSORS FILL WITH WATER FREEZE AND SHORT OUT. CABLE HARNESS ALSO HAD TO BE REPLACED BECAUSE IT MELTED.

NHTSA ODI 11310157

THE SIDE BLIND ZONE DETECTION SYSTEM BECAME DEFECTIVE, FROM DEFECTIVE MODULES DAMAGED FROM THE ELEMENTS. THIS CAUSES MANY ELECTRICAL SYSTEMS TO BECOME DISABLED AND EVEN DISABLES THE VEHICLE COMPLETELY. THERE IS A SPECIAL WARRANTY BUT ONLY UP TO 80,000 MILES. MY VEHICLE IS BEYOND THAT. IT IS STILL EXTREMELY DANGEROUS FOR MANY GM CUSTOMERS AND REPLACEMENT PARTS AND LABOR SHOULD BE COVERED FOR ALL!

NHTSA ODI 11309080

DASH BOARD ON MY GMC TRUCK IS CRACKED IN THREE PLACES. ONE OF THE PLACES IS A CORNER ON THE DASH THAT ENCASES THE AIRBAG. I HAVE RELIGIOUSLY COVERED THE DASH SINCE DAY ONE, BECAUSE I HAD A SIMILAR PROBLEM ON MY 2007 SIERRA. DASH CRACKED IN ONE PLACE. DEALER REPLACED IT FOR FREE.

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SERVICE AIR BAG WARNING LITE COMES ON. DEALERSHIP ADVISES $12-1400 IN REPAIR COSTS. HAVE HAD OTHER ELECTRICAL ISSUES WITH CAR. SPENT ALMOST $1000 REPLACING WIRING HARNESS TO SIDE DETECTION. HAD TO REPLACE MOST OF DASH WIRING HARNESS DUE TO WATER DAMAGE WHICH COULDN'T DETERMINE IF MANUFACTURING ISSUE OR ACCIDENT REPAIR. THAT WAS ABOUT $3000. NOW AFTER CHECKING KELLY BLUE BOOK POTENTIAL RECALL COMES UP. DON'T KNOW IF REPORTED PRIOR OR FIXED BY PRIOR OWNER. TOO MUCH COINCIDENCE THAT COMES UP NOW AND GOES FROM PASSENGER SIDE TO NOW DRIVER SIDE.. DEALERSHIP GOT LIGHT TO GO OFF FOR A WHILE. LATE LAST FALL CAME BACK ON AGAIN.

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FIRST IT STARTED WITH THE DAYTIME RUNNING LIGHTS STAYING ON HOURS AFTER VEHICLE IS SHUT OFF THEN IT WENT TO PARKING LIGHTS STAYING ON AS WELL AND NOW THE DRIVER SIDE LIGHTS ARE OUT INCLUDING LISCENCE PLATE LIGHTS NOTHING WORKS BUT THE HEADLIGHT

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TL* THE CONTACT OWNS A 2013 GMC ACADIA. WHILE DRIVING APPROXIMATELY 35 MPH, THE 'SERVICE SIDE DETECTION SYSTEM', 'LOW VOLTAGE' AND 'TRACTION CONTROL' MESSAGES SUDDENLY DISPLAYED BEFORE THE VEHICLE STALLED. THE VEHICLE WAS LATER RESTARTED, BUT THE FAILURE RECURRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 55,000.

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AT LOW SPEEDS OR STOPS THE POWER STEERING GET SUPER TIGHT LIKE I DON'T HAVE ANY POWER STEERING. TOOK IT TO THE DEALERSHIP AND THEY SAID THE PUMP IS LEAKING AND IT SHOULD BE REPLACED. I HAVEN'T EVEN HAD IT A YEAR AND IT NOT COVERED. THEY EVEN KNOW ITS AN ISSUE. SEEN A LOT OF OTHER PEOPLE HAVE THE SAME PROBLEM. WHY IS THIS NOT FIXED ????

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TL* THE CONTACT OWNS A 2013 GMC ARCADIA. WHILE DRIVING AT LOW SPEEDS AND MAKING A TURN, THE VEHICLE STALLED. ALSO, THE STABILITRAK DISABLE AND TRACTION CONTROL DISABLE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO TEAM ONE CHEVROLET BUICK (1616 LANSING RD, CHARLOTTE, MI 48813, (517) 543-0200) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE AN ENGINE WAS ORDERED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER:[XXX]. THE FAILURE MILEAGE WAS 85,393. CONSUMER STATED ENGINE WAS REPLACED. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

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THIS VEHICLE BEGAN HAVING A SHAKING OR JUMPING FEELING AT 1800 RPMS AROUND 85,000 MILES. UNABLE TO BE DIAGNOSED AT OUTSIDE MECHANIC. CONTINUED TO GET WORSE AND BEGAN HAPPENING AT OTHER RPMS. TOOK TO DEALERSHIP AFTER VEHICLE HIT 109,000 MILES AND DIAGNOSED AT TORQUE CONVERTER WHICH THEY REFUSE TO FIX BECAUSE OUTSIDE WARRANTY. PER MY REVIEW OF OTHER SITES, THIS HAS BEEN A RECURRENT AND OBVIOUS ISSUE WITH THESE VEHICLES AND CAN LEAVE PEOPLE STRANDED ON THE HIGHWAY AS THE VEHICLE CAN LOSE POWER.

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SIDE VIEW INDICATOR LIGHTS ARE CONSTANTLY ON, DISRUPTED BY WATER INTRUSION INTO THE SENSORS. INITIAL RECALL STOPPED AT 80,000 MILES. THE LIGHTS CONSTANTLY BEING ON ARE A HAZARD AT NIGHT AS THERE IS INDIRECT LIGHT AFFECTING MY VISION AND COULD CAUSE AN ACCIDENT. ADDITIONALLY, THE MIRRORS ARE LOOKED AT DIRECTLY WHILE DRIVING AND THE FACT THAT THE INDICATOR LIGHTS ARE ALWAYS ON MAKES IT DIFFICULT TO VIEW THE MIRRORS AT NIGHT. I HAVE NEARLY CAUSED >10 ACCIDENTS DUE TO THIS.

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TRANSMISSION HAS BAD SHUDDER IN IT TAKING OFF AND WHILE PULLING SLIGHT GRADE ON HIGHWAY. VEHICLE HAS 120849 MILES ON IT. THE TRANSMISSION HAS A SLIP IN IT WHEN TRYING TO ACCELERATE QUICKLY.

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AIR BAG SERVICE LIGHT KEEPS COMING ON

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AIRBAG WIRING SHORT REPAIRED UNDER NHTSA RECALL 14V118 ON SEPT 30, 2014. THEN SEPT 13, 2019 AIRBAG LIGHT GOES ON AGAIN AND DEALER HAD TO REPAIR SAME AIRBAG WIRING. DEALER AND GMC REFUSED TO HONOR ORIGINAL RECALL AND STATED THAT THE RECALL WAS ONLY FOR ONE REPAIR OF THIS WIRING AND NOT FOR SECOND REPAIR OF SAME WIRING PROBLEM.

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AIRBAG WIRING SHORT REPAIRED UNDER NHTSA RECALL 14V118 ON SEPT 30, 2014. NEXT AIRBAG WARNING LIGHT GOES ON AUGUST 2019. REPAIR BY DEALER REVELED A SHORT IN THE SAME WIRING THAT WAS ORIGINALLY RECALLED. DEALER CORRECTED AIRBAG WIRING SHORT BUT DEALER AND GMC REFUSED TO HONOR ORIGINAL RECALL STATING THAT THIS RECALL WAS ONLY FOR ONE REPAIR. I HAD TO PAY OUT OF POCKET TO KEEP AIRBAGS FUNCTIONING EVEN THOUGH IT IS THE SAME ISSUE THAT WAS RE-CALLED.

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WHEN STARTING MY ENGINE, IT ROLLS OVER AND STARTS BUT CONTINUES TO CRANK/TURN (EVEN AFTER IT HAS STARTED).

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IN EARLY 2019 WE NOTICED THAT THE AIRBAG ICON WAS ILLUMINATING INTERMITTENTLY AND A NOTICE ON THE DASHBOARD STATED THAT THE AIRBAG NEEDED SERVICE. INITIALLY, THIS OCCURED SOMETIMES WHILE IDLING AND SOMETIMES WHILE DRIVING. ULTIMATELY, THE LIGHT AND THE MESSAGE BECAME PERSISTENT AND CONTINUOUS ANYTIME THE SWITCH WAS ON. HAVING FAILTHFULLY USED THE BRAND'S DEALSHIPS FOR SERVICE OVER THE YEARS WE ADDRESSED THE PROBLEM TO THE LOCAL ONE IN EARLY MARCH 2019. AFTER DIAGNOSIS THE DEALER ATTEMPTED A LOCAL REPAIR. IT FAILED IMMEDIATELY. UPON RETURNING WITH THE SAME COMPLAINT TODAY THE DEALER DISCLAIMED BEING ABLE TO GET THE LISTED PART MUCH LESS INSTALL IT TO CORRECT THE PROBLEM. AT PRESENT, WE'RE SADDLED WITH A VEHICLE WITH A COMPROMISED SAFETY SYSTEM AND NO WAY TO FIX IT.

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WIPERS TURN OFF IF BLINKER ON AND ONLY WORK ON HIGH

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THE HEADLIGHTS ON THIS VEHICLE ARE HORRIBLE , IT IS A SAFETY HAZZARD . WHEN DRIVING THE HEADLIGHTS ONLY LIGHT UP THE ROAD ABOUT 6 FT IN FEONT OF YOU ON LOW BEAM AND THERE IS A DISTINCT LINE WHERE THEY STOP SHINING UPWARDS WHICH IS ONLY ABOUT 4 FT UP INTO THE SKY . THIS DOES NOT GIVE YOU ENOUGH TIME TO SEE ANYTHING IN FRONT OF YOU LET ALONE PWOPLE WALKING ON THE SIDEWALKS . I AM VERY DISSAPOINTES THAT THIS VEHICLE IS 6 YEARS OLD AND THIS HASNT BEEN TAKEN CARE OF YET . MAYBE YOU SHOULD TRY AND DRIVE RHIS VEHICLE AND THEN RECALL IT BECAUSE YOU CANT SEE ANYTHING ON LOW BEAM. I WAS DRIVING ON THE STREET AFTER GETTING THIS AND DRIVING AR NIGHT IS A SAFETY HAZZARD THAT NEEDS TO BE RECONCIKED FOR ALL OF US BEFORE SOMETHING HAPPENS TO SOMEONE .

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DRIVERS SIDE SEAT SQUEAKS WHEN DRIVING AND BRAKING. BASICALLY WHENEVER THE SEAT ROCKS BACK AND FORTH. MECHANIC SAID HE CAN'T UNDERSTAND WHY IT DOES IT BUT HE THINKS IT'S THE MOUNTING TRACK ON THE BASE INTO THE CONNECTION TO THE BACKREST. SAID MOST LIKELY AN ENTIRE SEAT OR FRAME OF SEAT WOULD NEED REPLACING.

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SIDE DETECTION MODULE IS A WARRANTY RECALL BY GM AND THEY WILL NOT REPLACE THE PART DUE TO MILEAGE. I WAS NEVER INFORMED OF THE RECALL BY GM SO THEY SHOULD HONOR THEIR RECALL.

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