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What 587 owners told NHTSA about the 2013 Ford Taurus

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (587)Crash / fire / injury (31)Steering (294)Fuel system (109)Engine (70)Electrical system (57)Transmission & drivetrain (44)Suspension (26)Electronic Stability Control (esc) (18)Speed control (18)Body & structure (12)Airbags (11)

1 of 587 complaints match · Body & structure · crash/fire/injury only · clear filters

Aug 16, 2018Body & structure1 injury

I HAVE A COMPLAINT ABOUT THE TRUNK HYDRAULIC MECHANISM. I WAS HURT WHEN THE TRUNK WAS OPEN I SAT ON THE BUMPER TO PUT MY GOLF SHOES ON. AT THAT TIME THE HYDRAULIC AIR PUMP THAT HOLDS THE TRUNK OPEN FAILED AND FELL DIRECT ON BY BACK. FORGETTING THIS HAPPENED IT ALSO CLOSED ON MY HEAD CUTTING IT. I BELIEVE THIS IS VERY DANGEROUS AND NEEDS TO BE RECALL BEFORE A FINGER IS CHOPPED OFF. PLEASE LET ME KNOW WHO I CAN RESPOND TO. STATIONARY

NHTSA ODI 11120480

Working with the data? Download all 587 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Ford Taurus verdict →