What 587 owners told NHTSA about the 2013 Ford Taurus

ON 8/1/15, MY SON, MY FATHER, AND I WERE HEADING BACK FROM VACATION. MY FATHER WAS DRIVING WHEN HE WENT TO ACCELERATE; WE HEARD A "POP" FROM THE ENGINE. MY SON STATED THAT HE SMELT SMOKE. MY FATHER AND I HADN'T AT THAT TIME. NOT EVEN A MINUTE LATER, THE DASHBOARD FLASHED A "SERVICE SOON" AND TO CHECK MANUAL. BEFORE I COULD THUMB THRU THE MANUAL, MY FATHER STATED THAT WE HAD LOST POWER. HE WAS COASTING OVER TO THE SIDE OF THE ROAD WHEN WE BOTH SMELLED SMOKE. SHORTLY AFTER THAT, WE SAW SMOKE AND FIRE FROM THE DRIVERS SIDE HOOD. BEFORE HE HAD THE CAR STOPPED, SMOKE AND FLAMES WERE ROLLING OUT. WE WERE ABLE TO GET EVERYTHING OUT OF THE VEHICLE BUT THE CAR WAS A TOTAL LOSS. I CONTACTED THE DEALERSHIP ALONG WITH FORD MOTOR COMPANY REGARDING THIS ISSUE. MY CAR HAD LESS THAN 33K MILES. IT WAS STILL UNDER FACTORY WARRANTY; HECK I EVEN BOUGHT THE EXTENDED WARRANTY. THE DEALERSHIP AND FORD MOTOR COMPANY AREN'T TAKING RESPONSIBILITY AT THIS TIME.

NHTSA ODI 10748957

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE EXITING A PARKING AREA IN REVERSE, THE ACCELERATOR PEDAL BECAME STUCK WITHOUT WARNING. THE FAILURE CAUSED THE VEHICLE TO INDEPENDENTLY SURGE BACKWARDS INTO A WALL. THE CONTACT APPLIED THE BRAKE PEDAL TO STOP THE VEHICLE, BUT IT CONTINUED DUE TO THE ACCELERATOR PEDAL BEING STUCK. THE DRIVER AND TWO PASSENGERS EXPERIENCED WHIPLASH DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

NHTSA ODI 10717352

WHILE DRIVING, THE WHEEL FELL OFF THE VEHICLE AND THE VEHICLE SWERVED. THIS OCCURRED AT A LOW SPEED (10MPH) UPON MORE CLOSELY INSPECTING THE VEHICLE, IT APPEARS THAT THE AXLE WAS BROKEN OFF OF THE VEHICLE. I HAVE A PHOTO OF THE BROKEN PIECE OF THE VEHICLE, AS WELL AS PHOTOS OF THE BROKEN SITUATION OF THE VEHICLE. THIS CAR WAS RENTED THROUGH BUDGET RENTAL CAR AGENCY, AND I DO NOT KNOW IF RESPONSIBILITY ALSO LIES WITH THE RENTAL CAR COMPANY AS WELL. *TR

NHTSA ODI 10577590

I DROVE MY 2013 FORD TAURUS APPROXIMATELY 4 MILES TO MY HOME. AFTER CUTTING THE CAR OFF I NOTICED SMOKE BILLOWING FROM UNDER THE HOOD. I RESTARTED THE CAR TO BACK OUT FROM UNDER MY CARPORT. I CUT THE CAR OFF AND WITHIN SECONDS THE CAR WAS ENGULFED IN FLAMES CAUSING A TOTAL LOSS. THERE WERE NO WARNING SIGNS OR SIGNALS. IT WAS VERY QUICK. MY INSURANCE COMPANY SETTLED THE CLAIM AND IS SUBROGATING WITH FORD. FORD HAS SHOWN NO INTEREST ABOUT SEEING THE CAR, FINDING OUT WHAT HAPPENED OR DETERMINING THE POSSIBLE CAUSE OF THE FIRE. THIS IS VERY DISAPPOINTING AS THIS COULD HAVE BEEN VERY DANGEROUS IF IT HAD HAPPENED WHILE DRIVING, NOT TO MENTIONED IF IT HAD CAUGHT MY HOUSE ON FIRE. I AM VERY DISAPPOINTED WITH FORD AND CHOSE NOT TO PURCHASE ANOTHER FORD, NOR WILL I RECOMMEND ONE. BY THE WAY THE CAR WAS STILL UNDER WARRANTY AND HAD BEEN SERVICED AT THE FORD DEALERSHIP INCLUDING RECALLS. *TR

NHTSA ODI 10569377

ON JAN. 9 2014 APPROX. 5:10 A.M. I REMOTELY STARTED MY CAR AND AFTER 5 MINUTES I CAME OUTSIDE AND NOTICED A 3INCH FLAME ABOVE THE LICENSE PLATE ON TOP OF THE BUMPER BELOW THE DECK LID. I THOUGHT MAYBE SOMETHING WAS BURNING ON THE CAR AND WENT TO SWAT IT AND WAS BURNED ON HAND WITH MELTING PLASTIC BUMPER. TRIED TO PUT IT OUT WITH SNOW...THE BUMPER WAS BURNT ALL THE WAY ACROSS THE DECK LID AND TAIL LIGHTS BEFORE IT WAS PUT OUT WITH WATER. IT LOOKED AS IF IT WAS BURNING FROM THE INSIDE. AS OF TODAYS DATE FORD STILL DOES NOT KNOW WHY IT CAUGHT FIRE. *TR

NHTSA ODI 10563903

HAD ISSUES WITH LIGHTS NOT WORKING. TOOK IT TO GET IT FIXED. THEY "FIXED" IT. HAPPENED AGAIN A FEW DAYS LATER. WENT BACK IN TO GET FIXED. LATER WE WERE NOTIFIED THAT THE BACK TRUNK CAUGHT ON FIRE. BUMPER WAS MELTED AND THERE WAS DAMAGE TO THE TRUNK LID. ITEMS INSIDE WERE FINE. IF IT WAS BEING DRIVEN, I'M SURE THE DRIVER WOULD BE DEAD. THE FIRE WAS SO CLOSE TO THE GAS TANK. *TR

NHTSA ODI 10563928