What 271 owners told NHTSA about the 2013 Ford Mustang Mach-e Bev Bev

I RECEIVED A LETTER REGARDING NHTSA RECALL # 15V319 AND MANUFACTURER RECALL NUMBER# 15S21 A YEAR AGO STATING I WOULD RECEIVE AN ADDITIONAL LETTER AT THE END OF THAT YEARS QUARTER ADVISING ME TO TAKE THE VEHICLE TO DEALER WHEN RECALL REMEDY IS COMPLETE. I HAVE BEEN MONITORING THE STATUS OF THE RECALL REMEDY AND NOW IN 2017 THE REMEDY IS STILL INCOMPLETE AND I AM UNABLE TO GET THIS RESOLVED WITH DEALERSHIP. THE SAFETY RISK FOR THIS RECALL IS SEVERE AND EXTREMELY HIGH RISK. I LIVE IN TX HIGH HUMIDITY AND IT STATES IT CAN POTENTIALLY INJURE VEHICLE OCCUPANTS IF INVOLVED IN A CRASH. THE REMEDY STATES DEALERS WILL REPLACE THE DRIVER AIRBAG, YET WHEN I TRY TO MAKE AN APPOINTMENT AT DEALERSHIP, THEY STATE THE RECALL IS INCOMPLETE AND THEY DON'T HAVE THE AVAILABLE PARTS TO HANDLE THE REPLACEMENT AND I WOULD HAVE TO WAIT FOR ANOTHER LETTER FROM MANUFACTURER TO INFORM ME THE PARTS OR RECALL IS COMPLETE. THIS RECALL NEEDS TO BE RESOLVED IMMEDIATELY IT SHOULD NOT TAKE THIS LONG FROM MAY 2015, DRIVERS ARE AT RISK! PLEASE ASSIST.

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HAVE TRIED UNSUCCESSFULLY FOR LAST 2 FORD DEALERSHIP VISITS (8/6/16 AND 2/11/17) TO HAVE MY RECALL REPLACEMENT OF AIRBAG TAKEN CARE OF. AT EACH VISIT, FORD DEALERSHIP RESPONDS THAT THE AIRBAG IS NOT AVAILABLE FOR REPLACEMENT AT THE TIME OF VISIT. SEEKING ANOTHER FORD DEALERSHIP RECOMMENDATION AT ZIPCODE: 92234 TO HAVE AIRBAG REPLACEMENT.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

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TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL. RECEIVED RECALL NOTICE. NO PART TO REPLACE. FORD SAID THE REPLACEMENT WOULD BE AVAILABLE BEFORE THE END OF DECEMBER 2016 AND THEY WOULD LET DEALER KNOW AND DEALER WOULD CONTACT ME TO BRING MY CAR IN FOR REPLACEMENT. IT IS NOW MARCH 2, 2017 AND I HAVEN'T HEARD A WORD. WHAT CAN I DO?

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TAKATA RECALL WAS RECEIVED 5 MONTHS AGO FOR THE FRONT DRIVER SIDE AIRBAG INFLATOR HOUSING. I HAVE BEEN CALLING VARIOUS DEALERS IN MY AREA FOR OVER 5 MONTHS AND NOT ONE DEALER HAS THE PARTS TO REPLACE THE HOUSING. HOW LONG DO I HAVE TO WAIT TO GET THIS RESOLVED????

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TAKATA RECALL. I AM THE ORIGINAL OWNER! FOUR YEARS AND NO AIRBAG REPLACEMENT! FORED KEEPS MAKING EXCUSES!

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TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000(AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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I RECEIVED A RECALL NOTICE FOR THE AIR BAG REPLACEMENT IN MAY OF 2016. FORD IS SUPPOSE TO NOTIFY ME WHEN THE PART IS AVAILABLE BUT NEVER HAVE CONTACTED ME. I CALLED THE DEALERSHIP SEVERAL TIMES BUT THE RESPONSE HAS BEEN NEGATIVE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/05/17LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 08/29/2017*JS

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TAKATA RECALL. THIS IS MY SON'S CAR, WHICH HAS BEEN UNDER THE AIRBAG RECALL FOR A LONG TIME. I AM EXTREMELY CONCERNED FOR MY SON'S WELL-BEING AND HAVE CALLED MANY TIMES TO CHECK ON A FIX AND AM ALWAYS TOLD IT WILL HAPPEN IN THE NEXT 3 MONTHS OR SO. IT NEVER DOES. HOW CAN FORD GET AWAY WITH THIS?...TELLING PEOPLE THEIR AIRBAG WILL BE REPAIRED AND THEN RENEGING, TIME AFTER TIME. TODAY THEY SAID THE REPAIR WILL BE AVAILABLE THE SECOND HALF OF 2017. I DON'T BELIEVE IT. CAN'T YOU DO SOMETHING? OTHER COMPANIES ARE PROVIDING REPAIRS ON A TIMELY BASIS, BUT NOT FORD, AS FAR AS I CAN SEE. LAWSUITS COST THEM LESS THAN A WIDE-RANGING RECALL REPAIR, SO WHY SHOULD THEY EXPEDITE IT? MEANWHILE, MY SON'S LIFE AND HEALTH ARE AT STAKE AND WE ARE CONSIDERING BUYING A NEW CAR AT GREAT HARDSHIP. PLEASE, PLEASE DO WHATEVER YOU CAN TO LIGHT A FIRE UNDER FORD IN THIS MATTER. THANK YOU.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/03/17*LJ

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TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TAKATA RECALL; TO DATE MY AIR BAG HAS NOT BEEN REPLACED. THIS PROBLEM CAUSES ME TO HESITATE TO DRIVE MY VEHICLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE MANUFACTURER INITIALLY INDICATED THE PARTS MAY BECOME AVAILABLE DURING THE FOURTH QUARTER OF 2016. THE MANUFACTURER LATER STATED THAT THE PARTS MAY BECOME AVAILABLE DURING THE SECOND QUARTER OF 2017. THE MANUFACTURER WAS NOT ABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PARTS TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TAKATA RECALL. THIS VEHICLE WAS RECALLED IN MAY 2015. WE ARE NOW A WEEK AWAY FROM 2017, AND I HAVE NOT BEEN ABLE TO HAVE THE CAR REPAIRED DESPITE REPEATED CALLS TO MY DEALERSHIP. THE NHTSA HAS IDENTIFIED THIS DEFECT AS BEING VERY DANGEROUS, AND I WOULD RATHER NOT DIE DUE TO A SUPPLY CHAIN ISSUE.

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TAKATA RECALL: NOTIFIED BY FORD IN JULY 2015. AS OF DECEMBER 2016 DEFECTIVE AIRBAG HAS NOT BEEN REPLACED.

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TAKATA RECALL I LIVE IN SOUTH FLORIDA AND HAVE BEEN TRYING TO GET MY AIRBAGS REPLACED SINCE MAY OF 2015. SOUTH FLORIDA IS THE WORST AREA FOR THE AIRBAG TO RUPTURE AND KILL SOMEONE.. MY DEALER AND FORD MOTOR CO. IS NOT HELPING ME AT ALL WITH THIS. CAN YOU HELP ME WITH THIS RECALL?

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TAKATA RECALL. MANUFACTURER STILL DOES NOT HAVE THE PARTS TO REPLACE THE AIRBAG.

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TAKATA AIR BAG RECALL. I HAVE BEEN WAITING TO HAVE MY AIRBAG REPLACED SINCE MAY OF 2015, APPERANTELY THEY STILL DON'T HAVE THE PARTS. HOW LONG DO I HAVE TO WAIT?!!!

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TAKATA RECALL - RECEIVED A RECALL NOTICE EFFECTIVE MAY 27, 2015 BUT HAVE NOT HAD THE AIR BAG REPLACED YET.

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TAKATA RECALL I HAVE ALREADY CONTACTED THEM ON MULTIPLE OCCASIONS AS WELL AS THE DEALERSHIP AND HAVE BEEN TOLD THE AIRBAGS ARE NOT AVAILABLE ST THIS TIME AND TO KEEP CHECKING. THE LAST I HEARD FALL 2016 NOW IT'S WINTER. I LIVE I TEXAS WITH HIGH HUMIDITY SO I AM VERY ANXIOUS TO GET THESE REPLACED. NOTHING HAS HAPPENED TO MY VEHICLE.

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