Home · 2013 Ford Mustang Gt350r · Complaints

What 271 owners told NHTSA about the 2013 Ford Mustang Gt350r

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (271)Crash / fire / injury (18)Airbags (145)Transmission & drivetrain (48)Engine (22)Speed control (19)Electrical system (18)Fuel system (11)Steering (10)Body & structure (8)Suspension (6)Brakes (5)

145 of 271 complaints match · Airbags · clear filters · page 1 of 6

Aug 26, 2025AirbagsCrash1 injury

The contact owned a 2013 Ford Mustang. The contact stated that while driving at an undisclosed speed, another driver failed to yield while entering the roadway, abruptly cutting in front of the contact's vehicle. As a result, the contact was unable to stop in time and collided with the rear driver's side passenger door of the other vehicle. The driver's side air bag did deploy but failed to inflate, which the contact related to the injuries he sustained as a result of the accident. No warning lights were illuminated. The vehicle was towed to a storage facility and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact did not immediately seek medical attention but later transported himself to an area hospital and was treated for a concussion, neck pain, and back pain. The manufacturer was not notified of the failure. The failure mileage was 113,000.

NHTSA ODI 11683199

Aug 6, 2025Airbags

The contact owns a 2013 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 15V319000 (Air Bags) and 19V001000 (Air Bags). The vehicle was taken to the dealer, and the dealer declined to perform the recall repairs. The contact was informed that, because of the installation of an aftermarket steering wheel, the recall repairs could not be performed. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11678859

Sep 21, 2023AirbagsCrash

Was going 25mph on a straight dry road, 2 traction control lights popped up and an alert saying Advancetrac is off, which is a feature you have to be in park with your foot on the brake and hold the traction control button for 8 seconds to turn off, when the light turned on the car downshift and turned sideways causing me to go into a barrier, steering wheel airbag and passenger airbag both only broke out of the trim and did not inflate fully.

NHTSA ODI 11545847

Oct 16, 2019Airbags

2014 FORD MUSTANG, FORD FAILED TO REIMBURSE US ON PURCHASING OUR OWN FRONT AIR BAG IN ORDER TO REPLACE THEIR FAULTY FACTORY ONE. DID NOT HONOR FAULTY AIRBAG RECALL.

NHTSA ODI 11268962

Oct 1, 2019Airbags

CAR HAS HAD THE AIRBAG LIGHT ON AND OFF. SINCE IT ALREADY HAD RECALL FOR IT AIRBAGS, IT SEEMS LIKE A FAULTY AIRBAG SYSTEM PROBLEM CONTINUES. LIGHT USUALLY COMES ON WHEN BEEN DRIVING FOR SEVERAL MILES AND STAYES ON. ONCE I TUNR THE IGNITION OFF, IT RESETS IT AND TURNING THE IGNITION ON AGAIN, THE LIGHT IS GONE, BUT WILL COME BACK AFTER DRIVING SEVERAL MILES BUT NOT ALWAYS.

NHTSA ODI 11265508

Jun 5, 2019Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. BETHLEHEM FORD (2135 W UNION BLVD, BETHLEHEM, PA 18018) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11218013

Jan 8, 2019AirbagsCrash1 injury

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE ACCELERATING FROM A STOP, THE CONTACT PROCEEDED VERY SLOWLY AT APPROXIMATELY 2 MPH; HOWEVER, THE PRECEDING VEHICLE FAILED TO ACCELERATE. THE CONTACT WAS UNABLE TO STOP AND REAR ENDED THE OTHER VEHICLE'S BUMPER AT A LOW SPEED. THE DRIVER'S AND FRONT PASSENGER AIR BAGS DEPLOYED. THE CONTACT SUFFERED A BURN ON THE RIGHT ARM THAT DID NOT REQUIRE MEDICAL ATTENTION. THE PASSENGER WAS UNINJURED. THE CONTACT STATED THAT THE AIR BAGS SHOULD NOT HAVE DEPLOYED AT SUCH A LOW SPEED. THE POLICE ARRIVED, BUT THE CONTACT DID NOT RECALL IF A REPORT WAS FILED. THE AIR BAG FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED FOR THE CRASH DAMAGE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

NHTSA ODI 11165875

Jan 2, 2019Electrical systemAirbags

THERE IS A RECALL ON THE TASHAKI AIRBAGS I'VE BEEN WAITING FOR OVER 5 YEARS TO GET AN AIRBAG I HAD A 2005 FORD MUSTANG IT NEEDED AN AIRBAG THAT CAR HAS SINCE BEEN TRADED OFF THEN I BOUGHT A 2013 FORD MUSTANG AND IT'S THE SAME THING IF THE AIRBAG BUT WITH THIS 2013 FORD MUSTANG THE LIGHTS KEEP FLICKERING ON AND OFF THEY FADE IN AND OUT THEY'LL COME ON AND THEN THEY'LL GO OUT AND COME BACK ON

NHTSA ODI 11164456

Dec 7, 2018Airbags

TAKATA RECALL NHTSA RECALL 18V046 CONTACTED HUNTINGTON BEACH FORD TO ASK FOR PROMPT REPAIR. THEY STATED THEY DO NOT HAVE THE PART IN STOCK. THEY HAVEN'T BEEN ABLE TO PROVIDE ME WITH A DATE OF WHEN THEY WILL RECEIVE IT. THIS LEAVES ME WITH AN UNSAFE VEHICLE TO DRIVE WITHOUT ANY IDEA OF WHEN THE REPAIR CAN TAKE PLACE.

NHTSA ODI 11156927

Nov 6, 2018AirbagsSpeed control

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING HIGHWAY SPEEDS, THE VEHICLE DRASTICALLY DECELERATED WITHOUT WARNING. THE CONTACT HAD TO CONSTANTLY ADJUST THE SPEED EACH TIME THE FAILURE OCCURRED. WESTWAY FORD (801 AIRPORT FWY, IRVING, TX 75062, (972) 584-9033) WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 18V046000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11149633

Oct 15, 2018Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (AUTONATION FORD MARGATE, 5401 W COPANS RD, MARGATE, FL 33063, 954-644-4976) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

NHTSA ODI 11140345

Sep 4, 2018Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MESQUITE FORD LINCOLN & RV (76 AUTO MALL CIRCLE, MESQUITE, NEVADA 89027, (702) 345-4000) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11124356

Jun 27, 2018Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE CONTACT WAS UNABLE TO GET THE RECALL COMPLETED DUE TO LACK OF COMMUNICATION FROM THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIKE WILLIS FORD (930 BEGLIS PKWY, SULPHUR, LA) WAS CONTACTED AND STATED THAT PARTS WERE NOT AVAILABLE. THE DEALER STATED THAT THEY WOULD HAVE A SERVICE ADVISOR SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11104181

Jun 25, 2018Airbags

TAKATA INFLATORS I RECEIVED A NOTICE ABOUT MY RECALL HOWEVER I PICK UP MY 14 Y/O BROTHER EVERYDAY , AND IF WE ARE I A ACCIDENT THEN WHAT? I FEEL THIS CAR SHOULDN'T BE DRIVEN UNTIL THIS RECALL IS FIXED , BECAUSE IT DOESN'T HAVE TO BE ME SOMEONE CAN HIT ME AND ITS ALL OVER . I HAVE HIS LIFE IN MY HANDS BECAUSE I BOUGHT A CAR I THOUGHT WAS SAFE AND ITS NOT , ITS LIKE WAITING FOR A ACCIDENT TO HAPPEN , AIR BAG CAN SAVE A LIFE .

NHTSA ODI 11103722

Jun 20, 2018Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. PALM SPRINGS FORD-LINCOLN IN CATHEDRAL CITY, CA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11102889

May 25, 2018Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHINO HILLS FORD (4480 CHINO HILLS PKWY, CHINO, CA 91710, (909) 203-5700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER TRADED THE CAR IN UPDATED 9/21/18*JB

NHTSA ODI 11097981

May 8, 2018Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 18V046000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE VEHICLE WAS TAKEN TO HODGES FORD (13452 GA-251, DARIEN, GA 31305, (866) 390-7709), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11092465

Apr 24, 2018Airbags

TAKATA RECALL. I LIVE IN FLORIDA WHERE IT IS HOT AND HIGH HUMIDITY. I BOUGHT A USED MUSTANG LAST YEAR WITH NO RECALLS. ALL OF THE SUDDEN NOW THERE IS 2 RECALLS ON BOTH AIR BAGS. THE DRIVER SIDE IS READY BUT NOT THE PASSENGER SIDE. WHAT AM I SUPPOSED TO DO SINCE IT IS THE CAR THAT MY TEENAGER IS RIDING IN DAILY. WOULD YOU DRIVE AROUND WITH A CHILD IN THIS DANGEROUS CAR? I THINK FORD SHOULD GIVE LOANER CARS UNTIL THIS PROBLEM HAS A REMEDY. OR FORD SHOULD NOT ALLOW CARS TO BE SOLD WHILE UNDER THIS DANGEROUS RECALL. FORD SHOULD BUY BACK MY DANGEROUS CAR SO I CAN BUY A SAFE CAR FOR MY FAMILY. WHAT IS FORD DOING TO PROTECT MY FAMILY?

NHTSA ODI 11089887

Mar 14, 2018AirbagsCrash

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING 10 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE DRIVER'S AIR BAG EXPLODED, CAUSING SMALL METAL FRAGMENTS (SHRAPNEL) AND SMOKE TO ENTER THE CABIN OF THE VEHICLE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY FROM THE SCENE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE CRASH. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE FAILURE MILEAGE WAS 80,000.

NHTSA ODI 11079457

Dec 17, 2017Airbags

DEALERSHIP WON'T FIX AIRBAGS AND CAR IS 3 MONTHS OLD FOR ME.

NHTSA ODI 11055154

Nov 11, 2017Airbags

TAKATA RECALL - FORD HAS BEEN NOTIFIED ON MULTIPLE OCCASIONS OVER THE PAST 3 YEARS ABOUT THIS RECALL. FORD HAS REFUSED -OR IS UNABLE TO EFFECT THE NECESSARY REPLACEMENT OF THESE AIRBAGS. THIS VEHICLE IS UNSAFE TO DRIVE OR SELL WITHOUT WORKING AIRBAGS!!!

NHTSA ODI 11045357

Sep 15, 2017Electrical systemAirbagsBody & structure

WHILE DRIVING VEHICLE LESS THAN A MILE FROM MY HOME NOTICED I HAD NO AIR WHEN I HIT THE AC BUTTON AS IT WAS VERY WARM DAY THIS HAS HAPPENED INTERMITTENTLY IN THE LAST 2 YEARS , SO I PULLED OVER AND TURNED THE CAR OFF AND RESTARTED AND THE AIR AND A/C BEGAN WORKING. I TOOK INTO FORD WHEN CAR WAS STILL UNDER THE 3 YEAR 36000 MILE BUMPER TO BUMPER WARRANTY FOR THIS ISSUE AND WAS BASICALLY TOLD THEY COULD NOT DO ANYTHING SINCE IT WAS NO OCCURRING AT THAT TIME. I HAVE ALSO HAD ISSUES WITH WINDOWS FOGGING UP WHILE DRIVING AFTER JUST STARTING THE VEHICLE SINCE OWNING IT. THIS CAR ALSO HAS A DEFECTIVE CLEAR COAT FINISH ON THE BACK OF VEHICLE TRUNK AREA. THE CLEAR COAT ON THE BLACK PANEL OF THE TRUNK IS PEELING OFF THIS CAR IS ONLY 4 YEARS OLD AND THIS IS COMPLETELY UNACCEPTABLE. I CANNOT BELIEVE THE CLEARCOAT IS PEELING OFF AS BADLY IS IT IS. I AM EMBARRASSED TO DRIVE THIS CAR WITH THE CLEARCOAT PEELING OFF THE WAY IT IS. THIS SHOULD NOT BE HAPPENING AT ALL. I HAVE OWNED FORD VEHICLES MY WHOLE LIFE AND AM EXTREMELY DISAPPOINTED WITH THE QUALITY OF THIS MUSTANG(WHICH I HAD TO SAVE MY MONEY FOUR 4 YEARS BEFORE I COULD BUY ONE) I HAD A 1995 MUSTANG GT FOR 13 YEARS NEVER HAD ANY ISSUES WITH THE PAINT ON IT. I HAVE ALWAYS BOUGHT FORD BUT I WILL NEVER BUY ANOTHER FORD VEHICLE AGAIN. I STILL CANNOT BELIEVE THE FINISH IS PEELING OFF ON A 4 YR OLD VEHICLE. I AM ALSO VERY UNHAPPY WITH THE FACT THAT I HAD TO DRIVE MY CAR FOR OVER A YEAR AND A HALF WITH DEFECTIVE DRIVERS SIDE AIRBAG BEFORE THEY ACTUALLY REPLACED IT. I HAD TO REDUCE MY DRIVING UNTIL IT WAS REPLACED ALMOST A YEAR AND A HALF AFTER RECEIVING THE RECALL NOTICE.

NHTSA ODI 11023628

Sep 13, 2017Airbags

I HAVE ALWAYS HAD MY 2013 FORD MUSTANG SERVICED BY LICENSED FORD DEALERS. IT HAS ALWAYS HAD REGULAR MAINTENANCE. ON TWO OCCASIONS, I BROUGHT THE RECALL TO THE ATTENTION OF THE FORD SERVICE DEPT. HOWEVER FORD HAS NEVER ATTEMPTED TO FIX THE PROBLEM. IN FACT, FORD HAS NEVER EVEN NOTIFIED ME OF THE PENDING RECALL - EVEN WHEN I HAVE HAD FORD SERVICE PERFORM MAINTENANCE ON THE CAR. FORD IS IGNORING THE RECALL AND NECESSARY REPAIRS TO THE CAR. THIS CAR IS NOT SAFE TO DRIVE!

NHTSA ODI 11023369

Aug 23, 2017Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PHIL FITTS FORD AND LINCOLN, LOCATED AT 3250 WILMINGTON RD, NEW CASTLE, PA 16105; (724) 658-3521) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11019106

Jun 29, 2017Airbags

I HAVE TWO RECALL NOTICES DATED JULY 2015 & APRIL 2017. AFTER NUMEROUS REQUESTS FOR AN APPOINTMENT, THE DEALERS KEEP STATING THEY CAN'T GET THE PART NEEDED! THIS IS SUPPOSED TO BE A "LIFE & DEATH" SITUATION. PLEASE HELP!

NHTSA ODI 11002374

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Ford Mustang Gt350r verdict →