Sep 12, 2016Airbags
TAKATA RECALL I WAS SENT A NOTICE OF RECALL IN JULY 2015 A SECOND ONE IN MAY 2016 AND STILL THEY DO NOT HAVE THE PARTS TO FIX THE AIRBAG IS THERE ANYTHING YOU CAN DO FOR ME IN THIS CASE. I WENT TO SELL THE CAR BACK TO PALM BAY FORD AN THEY WOULD NOT BY IT BACK BECAUSE OF THE AIRBAG RECALL 9/10/2016.
NHTSA ODI 10905885
Sep 8, 2016Airbags
TAKATA RECALL I HAVE PUT IN NUMEROUS CALLS TO FORD TO FIND OUT HOW MUCH LONGER I HAVE TO WAIT FOR THE AIRBAG TO BE REPLACE. FIRST THEY SAID BY JULY 2016. NOW THEY DON'T KNOW BECAUSE THERE JUST TO MANY TO REPLACE. SO AFTER WAITING OVER A YEAR FOR THIS AIRBAG, I DECIDED TO TRADE THE CAR IN FOR SOMETHING ELSE. WAS NOTIFIED THAT I CAN NOT MAKE A TRADE WITHOUT REPLACING THE AIRBAG. I CALL FORD AGAIN. THEY STATE THEY CANT REPLACE THE AIRBAG, THEY CANT GIVE ME A REPLACEMENT CAR AND THEY CANT TAKE BACK THE CAR.. SO AS A CONSUMER IM STUCK WITH A DANGEROUS VEHICLE WITH NO HELP FROM FORD. IM FRUSTRATED AND EXHAUSTED. PLEASE HELP ME IN RESOLVING THIS ISSUE. THANK YOU FOR YOUR TIME AND CONSIDERATION. *TR
NHTSA ODI 10904859
Aug 31, 2016AirbagsCrash1 injury
TAKATA RECALL> I WAS INVOLVED IN A CAR ACCIDENT ON JULY 4, 2016. A PERSON TOOK A STOP SIGN AS I WAS GOING 40MPH ON A STRAIGHTAWAY STREET. AIRBAGS DEPLOYED AND FRONT DRIVER SIDE WAS SMASHED IN. OUR VEHICLE WENT IN FOR REPAIR AND IT IS NOW READY TO GO, BUT IT'S MISSING THE AIRBAGS. OBVIOUSLY THE AUTO COLLISION CENTER CANNOT RELEASE THE VEHICLE WITHOUT THE AIRBAGS. NOW THEY'VE INFORMED US THAT THERE IS A RECALL AND THERE IS NO ETA ON THE PRODUCTION. WE HAVE CONTACTED FORD AND MAY OTHER SUBSIDIARIES AND NO ONE IS ABLE TO GIVE US A DATE, NOT EVEN AN ESTIMATE OF WHEN OUR VEHICLE WILL BE READY. THIS IS SUCH AN INCONVENIENCE. WE HAVE TO GET AROUND IN ONE CAR AND IT IS EXTREMELY DIFFICULT FOR US. NEITHER OUR INSURANCE COMPANY, THE PERSON AT FAULTS INSURANCE COMPANY, THE BODY SHOP OR FORD CAN GET US IN A RENTAL. THIS IS RIDICULOUS. I AM REACHING OUT TO YOU TODAY FOR HELP. WE NEED TO KNOW WHEN OUR VEHICLE WILL BE READY. WE HAD JUST PURCHASED THE CAR 6 MONTHS AGO AND NOW WE ARE PAYING THE MONTHLY CAR NOTE PLUS INSURANCE FOR THE CAR TO JUST BE PARKED FOR WE DON'T KNOW HOW LONG. PLEASE HELP...
NHTSA ODI 10899870
Aug 30, 2016Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/28/16*LJ THE CONSUMER HAS SINCE SOLD THE VEHICLE. UPDATED 11/03/16. *JB
NHTSA ODI 10899450
Aug 26, 2016Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/16*LJ *TR
NHTSA ODI 10898741
Aug 10, 2016Airbags
TAKATA RECALL: IT HAS BEEN OVER A YEAR SINCE I WAS FIRST NOTIFIED OF THE RECALL. THE CURRENT STATUS IS REMEDY NOT AVAILABLE. I CONSIDER THE WAIT EXCESSIVE AND POTENTIALLY DANGEROUS.
NHTSA ODI 10894699
Aug 3, 2016Airbags
TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 10892807
Jul 27, 2016Airbags
TAKATA RECALL WE LIVE IN FLORIDA, WHEN WILL THIS BE FIXED? IT IS OVER 1YR. WE ARE CONCERNED ABOUT THE DANGER TO DRIVE THIS CAR. NO ONE WILL RIDE IN THIS CAR. IT IS USELESS FOR ME TO USE THIS CAR.
NHTSA ODI 10889033
Jul 27, 2016Airbags
TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10889101
Jul 25, 2016Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10888480
Jul 3, 2016Airbags
TAKATA RECALL. I HAVE TAKEN THIS VEHICLE TO SEVERAL FORD DEALERSHIPS TO GET AN UPDATE ON THE AIRBAG RECALL. THE STORY REMAINS THE SAME. FORD DOES NOT HAVE A SOLUTION YET TO THE PROBLEM. I FIND THIS TO BE TOTALLY UNACCEPTABLE GIVEN THE FACT THE THERE ARE OTHER MUSTANGS PRODUCED SINCE THIS CAR HAS BEEN MANUFACTURED THAT DO NOT HAVE THIS ISSUE. OTHER CAR MANUFACTURES (IE. HONDA/ACURA) HAVE BEEN ABLE TO OBTAIN REPLACEMENT PARTS FOR THE AIRBAGS ARE ARE AGGRESSIVELY SEEKING OUT OWNERS TO HAVE THE BAGS REPLACED AND EVEN SUGGESTING THAT SOME CARS NOT BE DRIVEN UNTIL REPAIRED. I DO NOT FEEL THAT FORD IS DOING ENOUGH TO RESOLVE THIS ISSUE QUICKLY.
NHTSA ODI 10882336
Jun 17, 2016Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE CONTACT FELT THE PARTS WERE UNAVAILABLE BEYOND A REASONABLE TIME FRAME. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10874925
Jun 16, 2016Airbags
LETTER FROM CONGRESSMAN GROTHMAN ON BEHALF OF CONSTITUENT RE 2013 FORD MUSTANG AIR BAG. *SMD THE CONSUMER WAS INFORMED THE PART WOULD NOT BE AVAILABLE, UNTIL THE END OF THE YEAR. *JB
NHTSA ODI 10875114
May 24, 2016Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/29/16*LJ UPDATED 07/06/16.*JB
NHTSA ODI 10870574
May 19, 2016Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10865834
May 18, 2016Airbags
TAKATA RECALL I'M TRYING TO SELL MY VEHICLE AND BUYERS WILL NOT TAKE THE VEHICLE WITHOUT THE RECALL BEING COMPLETED, FORD STATED THAT THEY DON'T HAVE PARTS TO REPLACE THIS ISSUE. THEY ALSO STATED THE VEHICLE IS SAFE TO DRIVE AS LONG AS I DON'T GET INTO AN ACCIDENT. I ALSO CALLED THE FORD CUSTOMER SERVICE HOTLINE AND THEY WILL NOT MAKE ANY STATEMENT IN TERMS OF SAFETY OTHER THAN THAT SOMEONE FROM A DIFFERENT COMPANY SAID IT WAS SAFE TO DRIVE.
NHTSA ODI 10865634
May 14, 2016Airbags
TAKATA RECALL. I RECEIVED A RECALL LETTER AND HAVE RECEIVED NO RESPONSE IN REGARD TO GETTING MY AIRBAGS REPLACED. THIS IS A SERIOUS HAZARD
NHTSA ODI 10864941
May 6, 2016Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10863568
May 4, 2016Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.....UPDATED 07/05/16 *BF
NHTSA ODI 10862975
Apr 25, 2016Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
NHTSA ODI 10861274
Apr 25, 2016Airbags
"TAKATA RECALL" I HAVE BEEN WAITING FOR ALMOST A YEAR NOW FOR REPAIRS TO THIS VEHICLE. NO PART AVAILABLE!! MY VEHICLE IS SITTING IN THE GARAGE WHILE I MAKE PAYMENTS. I AM SURE IT IS LOSING VALUE, JUST SITTING!! SHOULD I DRIVE IT? WASN'T SOMEONE JUST KILLED A WEEK AGO WITH THE FAULTY AIRBAG? WHY IS THERE NOT MORE OUTCRY ON THIS? THE RECALL WAS SUCH A BIG DEAL. FINES TO THE COMPANY FOR THE FAULTY AIRBAGS BUT WHAT DID THAT DO FOR ME? THEY GET A FINE BUT I STILL HAVE A VEHICLE I CAN'T DRIVE. ONE YEAR NOW! OTHERS MUST BE DRIVING THEIR VEHICLES. DO YOU SUGGEST I DRIVE MY VEHICLE? THIS IS RIDICULOUS. I WOULD LIKE TO DRIVE MY VEHICLE. I NEED THE PART TO DO THAT.
NHTSA ODI 10861333
Apr 14, 2016Airbags
TAKATA RECALL - RECALL RECIEVED MAY 2015. NOTICE CONTINUES TO CARRY THE NOTATION THAT THE REMEDY NOT YET AVAILABLE. TAKING A YEAR TO MAKE PARTS AVAILABLE SEEMS EXTREME AND I DON'T WISH TO CONTINUE DRIVING AN UNSAFE CAR.
NHTSA ODI 10855567
Apr 14, 2016Airbags
"TAKATA RECALL" I HAVE NOT RECEIVED THE RECALL LETTERS FROM FORD AND HAVE CONTACTED THEM AND CANNOT GET THE LETTER THAT APPARENTLY WENT OUT IN JULY 2015. I AM THE ORIGINAL OWNER OF THE CAR PURCHASED IN JANUARY 2013. THEY HAVE SAID THIS IS MY PROBLEM AS I MUST NOT HAVE IT REGISTERED CORRECTLY WITH MY STATES DMV. IN CONTACTING THE DMV, THEY HAVE SAID THE CAR IS AND HAS BEEN REGISTERED CORRECTLY. HOW CAN I GET FORD TO SEND ME THE LETTERS AND MAKE SURE THE FUTURE LETTERS COME TO ME. I HAVE NOT CHANGED ADDRESSES SINCE 1992.
NHTSA ODI 10855604
Apr 13, 2016Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS UNAVAILABLE.
NHTSA ODI 10855226
Apr 13, 2016Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10855274