Aug 15, 2018Seat beltsCrash2 injuries
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 25 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED. THE CONTACT STATED THAT THE SEAT BELTS FAILED TO RESTRAIN THE OCCUPANTS. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT SHOULDER, TWO BULGING DISKS IN THE LOWER BACK, A CONCUSSION, WHIPLASH, AND NECK INJURIES. THE CONTACT'S HUSBAND ALSO SUSTAINED A CONCUSSION, WHIPLASH, AND INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI 11120189
Aug 15, 2018Transmission & drivetrainCrash
04-AUG-2018 PARKED CAR IN DRIVEWAY. 05-AUG-2018 NEIGHBOR ACROSS STREET CALLED AND INFORMED ME THAT CAR HAD ROLLED DOWN AND STRUCK TRUCK. INVESTIGATED AND FOUND 2013 FORD FUSION HAD STRUCK FORD RANGER. FUSION WAS STILL IN PARK AND REMAINED IN PARK EVEN WITH MOTOR RUNNING AND BRAKE PEDAL APPLIED. AFTER DISCOVERING A RECALL WAS INITIATED 16 JULY 2018 I INSPECTED CABLE CONNECTION AND IT WAS DISCONNECTED AS THE RECALL( CAMPAIGN #18V471000) DESCRIBED. I CALLED FORD C.S. AND WAS TOLD MY VIN # WAS NOT PART OF RECALL. GEORGIA STATE PATROL ACCIDENT REPORT DATED 5-AUG-2018 WAS FILED AND THE CASE # IS [XXX]. I REQUEST A CALL A.S.A.P @[XXX] OR E-MAIL @ [XXX] TO CLARIFY MORE DETAILS OF INCIDENT OR BE OF ANY FURTHER ASSISTANCE. SINCERELY; [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI 11120213
Aug 1, 2018EngineFire
I DROVE FROM MY HOUSE TO THE HIGHWAY WHICH IS ABOUT 3.8 MILES. I GOT ON THE HIGHWAY AND AFTER A ABOUT A MINUTE OR TWO, I STARTED HEARING A WEIRD FAINT NOISE. I LOOKED AROUND THINKING IT WAS MAYBE A CAR NEAR ME, AND I SAW SMOKE STARTING TO COME OUT FROM UNDER THE HOOD. THANKFULLY THE REST STOP WAS LESS THAN HALE A MILE AWAY. I GOT TO THE REST STOP, PARKED THE CAR AND SMOKE STARTED TO COME OUT FROM THE UNDER THE DASHBOARD. I HAD JUST FILLED THE CAR WITH GAS THE NIGHT BEFORE, SO I MADE SURE TO KEEP MY DISTANCE WHILE WAITING FOR THE FIRE DEPARTMENT TO ARRIVE. THE FRONT OF THE CAR QUICKLY WENT UP IN FLAMES. THE FIRE DEPARTMENT ARRIVED AND PUT THE FIRE OUT BEFORE THE WHOLE CAR DISINTEGRATED. THERE WAS NO CHECK ENGINE LIGHT, NO WARNING SIGNS AT ALL. I HAD TAKEN THE CAR TO FORD LAST OCTOBER FOR A RECALL, WHICH I THOUGHT WAS TAKEN CARED OF. I HAD CALLED FORD, BUT THEY STATE THE RECALL WOULD NOT CAUSE AN ENGINE FIRE, SO THEY WILL NOT OWN UP TO IT. I HAVE ALWAYS MAINTAINED MY CAR, SO THERE'S NO REASON THAT I CAN THINK OF THAT WOULD MAKE THIS HAPPEN. PLEASE HELP ME, I KNOW IN MY HEART THAT THIS IS SOMETHING FORD SHOULD TAKE RESPONSIBILITY FOR. THIS COULD HAPPEN TO SOMEONE ELSE, WHO MAY END UP GETTING INJURED SEVERELY FROM IT. LET'S PREVENT THIS FROM HAPPENING
NHTSA ODI 11115255
Jul 30, 2018AirbagsBody & structureCrash1 injury1 death
MY 74YR OLD MOM HIT A 1 FOOT TALL CONCRETE BARRIER (PICTURE ATTACHED) AT A COUNTY RURAL RECYCLING CENTER RESULTING IN ALL 4 AIRBAGS TO DEPLOY. BARRIER ISN'T PAINTED, NO FENCE, NO RAILING OR POLE TO MARK IT. MINOR DAMAGE (PHOTO ATTACHED) TO THE AUTO, BOSCH RECORDER SHOWS <15 MPH (FILE TOO LARGE TO ATTACH). CAR IS IN A STORAGE UNIT IN IOWA FOR EVIDENCE. MOM'S PROGNOSIS WAS SUBDURAL HEMATOMA, ENCEPHALOPATHY AND UNCAL HERNIATION RESULTING IN HER DEATH (SEE ATTACHED). MEDICAL EXAMINER DETERMINED CAUSE OF DEATH WAS THE CAR ACCIDENT. IN ADDITION TO THE ISSUE WITH THE AIRBAGS, MY STEP-DAD (84 YEARS OLD) WAS IN THE PASSENGER SIDE AND ALSO WAS HIT BY AIRBAGS. WHILE THE AIRBAGS SAVED HIM, HE WAS QUITE BRUISED/INJURED. EMERGENCY RESPONSE WAS NOT REQUESTED. WE (MY FAMILY) BELIEVE THAT CONSIDERING THE AGE OF OUR PARENTS AND THE FACT MY MOM WAS HIT IN THE SIDE OF THE FACE - MORE CAUTION (STATE LAW REQUIRING MEDICAL ATTENTION) SHOULD BE EXERTED BY ALL POLICE OFFICERS IN THIS SITUATION (POLICE REPORT ATTACHED). WE TAKE ALL KINDS OF PRECAUTIONS WITH KIDS ON THE SPORTS FIELDS, WHY NOT THE ELDERLY? MY MOM WAS OBVIOUSLY SUFFERING FROM CONFUSION AND CONCUSSION. TRAGICALLY, WE LOST HER TO A SAFETY FEATURE. UNCOMPREHENSIBLE. *BF *TT
NHTSA ODI 11114590
Jun 21, 2018EngineFire
TL* THE CONTACT OWNED A 2013 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE TEMPERATURE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER OF THE ROAD AND IT CAUGHT ON FIRE FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A POLICE AND A FIRE REPORT WERE FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED A TOTAL LOSS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING), BUT THE CONTACT WAS NEVER NOTIFIED OF THE RECALL. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000. *TT*JB - (RECALL RELATED INCIDENT) TS
NHTSA ODI 11102975
Jun 11, 2018AirbagsCrash1 injury
TL* THE CONTACT OWNED A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, ANOTHER VEHICLE DRIVING IN THE OPPOSITE DIRECTION FAILED TO YIELD AND CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE CONTACT'S DRIVER'S SIDE AIR BAG DID NOT DEPLOY, BUT THE FRONT PASSENGER SIDE AIR BAG DEPLOYED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE DEALER WAS NOT CALLED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT'S VEHICLE WAS TOWED BY THE INSURANCE COMPANY AND DEEMED A TOTAL LOSS. THE FAILURE MILEAGE WAS 101,711.
NHTSA ODI 11101236
May 17, 2018EngineFire
THERE IS AN OPEN RECALL ON THE CAR'S COOLING SYSTEM THAT CAN CAUSE THE CAR TO OVER HEAT AND CATCH FIRE, THIS IS WHAT HAPPENED. MY DAUGHTER WAS AT A FRIENDS HOUSE MOST OF THE NIGHT. SHE GOT INTO THE CAR TO COME HOME. SHE GOT THREE TO FOUR MILES OR SO OUT OF TOWN WHEN IT STARTED TO OVER HEAT. BEING THAT SHE JUST LEFT SHE PULLED OVER AND TURNED AROUND TO GO BACK. WITH IN SECONDS OF TURNING AROUND THE CAR'S WARNING LIGHT CAME ON AND SHE PULLED TO THE SIDE OF THE ROAD. BEING OUT IN THE COUNTRY ALONE SHE CALLED 911. 911 DISPATCH SENT A OFFICER AND A TOW TRUCK TO ASSIST HER. BEFORE THE OFFICER AND THE TOW TRUCK ARRIVED HER FRIEND SHOWED UP. SHE CALLED 911 AND TOLD THEM THAT HELP HAD ARRIVED. THEY GOT INTO THE TRUCK TO GO GET WATER AND LET THE CAR COOL DOWN WHEN OUT OF NOW WHERE THERE WAS AN EXPLOSION AND THE CAR WAS FULLY ENGULFED IN FLAMES. THIS WAS JUST A FEW MIN AFTER SHE HAD GOTTEN OUT OF THE CAR TO GET INTO HER FRIENDS TRUCK. BY THIS TIME A PASSER BY STOPPED AND SAW THE CAR ON FIRE AND CALLED 911 AGAIN FOR HELP. THE CAR IS A TOTAL LOSS. THANKFULLY MY DAUGHTER WAS NOT HURT , HOWEVER HAD HELP NOT ARRIVED WHEN IT DID SHE WOULD HAVE BEEN KILLED. I CALLED THE FORD CUSTOMER SERVICE NUMBER THE NEXT DAY TO FILE A COMPLAINT. THEY WHERE VERY RUDE AND DIDN'T OFFER MUCH HELP. HE EVEN ASKED ME WHAT I THOUGHT THEY SHOULD DO ABOUT IT. I TOLD THEM SINCE THIS WAS AN OPEN RECALL THEY SHOULD BE HELD LIABLE FOR THE CAR. I WAS TOLD THEY WOULD HAVE TO GET BACK WITH ME. AS OF YET I HAVE NOT RECEIVED A CALL OR LETTER FROM THEM. THIS IS A VERY SERIOUS PROBLEM AND ANY ONE WITH THIS TYPE OF CAR SHOULD STOP DRIVING IT.
NHTSA ODI 11096567
May 4, 2018EngineFire
THE CAR CAUGHT ON FIRE WHILE I WAS DRIVING. I HAD ENOUGH TIME TO GET OUT BEFORE THE TOTAL CAR WAS ENGULFED IN FLAMES. IT WAS TOTALLY DESTROYED.
NHTSA ODI 11091696
Apr 6, 2018Seat beltsEngineFire
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT WAS ALERTED BY SOMEONE THAT SMOKE WAS NOTICED FROM THE REAR OF HIS VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. THE CONTACT OPENED THE HOOD AND SAW FLAMES TOWARDS THE BACK OF THE ENGINE COMPARTMENT. THE CONTACT EXTINGUISHED THE FIRE. THE VEHICLE WAS DRIVEN TO A GROCERY STORE PARKING LOT WHERE THE FIRE RESTARTED. THE CONTACT CALLED THE FIRE DEPARTMENT, BUT THE FIRE EXTINGUISHED ON ITS OWN BY THE TIME THE FIRE DEPARTMENT ARRIVED. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED THE HUNTINGTON BEACH FORD DEALER AT 714-842-6611 (LOCATED AT 18255 BEACH BLVD, HUNTINGTON BEACH, CA 92648) AND WAS INFORMED THAT THE TECHNICIAN WOULD CALL HIM BACK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED RECEIVING NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V875000 (SEAT BELTS) AND 17V209000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 92,520. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11083609
Apr 2, 2018AirbagsCrash1 injury
I WAS CROSSING AN INTERSECTION WHEN ANOTHER VEHICLE HIT ME ON THE FRONT DRIVERS SIDE AND MY AIR BAGS DID NOT DEPLOY WHEN COLLISION HAPPENED
NHTSA ODI 11082481
Mar 29, 2018Electrical systemEngineFire
ON MARCH 26TH, 2018 AT APPROXIMATELY 10:40PM MY 2013 FORD FUSION (VIN #[XXX]) CAUGHT FIRE UNDERNEATH THE ENGINE COMPARTMENT. THIS OCCURRED AFTER APPROXIMATELY A 5 MINUTE DRIVE. THE CAR WAS PARKED FOR OVER 5 HOURS AND ON MY RIDE HOME A LIGHT APPEARED ON THE DASH SHOWING COOLANT/ENGINE OVERHEATING AND SMOKE BEGAN TO APPEAR FROM THE HOOD (THIS OCCURRED AS I ENTERED ONTO THE HIGHWAY AT APPROXIMATELY 60MPH). I WAS ABLE TO EXIT THE HIGHWAY SLOWLY AND PULL INTO A GAS STATION. THERE THE CAR CONTINUED TO SMOKE AND A PERSON THERE POINTED UNDERNEATH THE CAR WHERE THE FIRE WAS GOING. IT TOOK TWO FIRE EXTINGUISHERS TO PUT OUT THE FIRE. I BELIEVE THIS IS RELATED TO A RECALL 17S09. PRIOR TO THE FIRE, I HAD TAKEN THE VEHICLE IN TWICE TO FIX THIS ISSUE. ON 6/22/17 I TOOK THE VEHICLE INTO CARMAX TO HAVE THE COOLANT TEMP SENSOR REPLACED AFTER EXPERIENCING OVERHEATING PROBLEMS. I THEN TOOK THE CAR INTO TUTTLE-CLICK CAPISTRANO FORD TO HAVE THE COOLANT LEVEL SENSOR SYSTEM INSTALLATION WORK DONE PER THE RECALL ON 7/7/17. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI 11082111
Mar 21, 2018Crash1 injury
I WAS DRIVING ON RYE 24 SOUTH BROCKTON MA PULLED OVER TO BREAKDOWN LANE TRANAFTER SHIFTING TO PARK WHEN I GOT OUT THE CAR SHIFTED BACK TO REVERSE AND SPED UP BACKWARD KNOCKED ME DOWN WHILE DOOR OPEN AND ROLLED OVER MY LEFT LEG.
NHTSA ODI 11080668
Mar 15, 2018SteeringLightsSeat belts1 injury
TAKATA INFLATORS I COULD NOT SEE HEADLIGHT WOULD GO OFF AND ON AND MY STEERING WHEEL WOULD SHAKE UNCONTROLLABLY CAME CLOSE TO 3 FATAL ACCIDENTS EVERY TIME THINGS WENT WRONG I WAS DRIVING ON THE FREEWAY ME AND MY KIDS CAME SO CLOSE TO LOOSING OUR LIVES
NHTSA ODI 11079556
Mar 15, 2018AirbagsVisibility & wipersCrash2 injuries
THE AIRBAG HAS BUSTED AROUND 90 DAYS AFTER ACCIDENT ON A CITY STREET WHEN VEHICLE WAS HIT BY ANOTHER VEHICLE
NHTSA ODI 11079712
Mar 9, 2018EngineFire
TL* THE CONTACT OWNED A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE DRIVER NOTICED SMOKE COMING FROM UNDER THE HOOD. ALSO, THE ENGINE TEMPERATURE GAUGE INCREASED TOO HIGH AND THE "ANTIFREEZE OVERHEATING" WARNING MESSAGE APPEARED. AFTER STOPPING THE VEHICLE, FLAMES WERE DISCOVERED COMING FROM UNDER THE FRONT OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE TO EXTINGUISH THE FLAMES. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 122,000.
NHTSA ODI 11078364
Feb 15, 2018EngineFire
TL* THE CONTACT OWNED A 2013 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE OVERHEAT WARNING INDICATOR ILLUMINATED AND NOTICED SMOKE UNDERNEATH THE HOOD. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. A POLICE AND A FIRE REPORT WERE FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED A TOTAL LOSS. THE DEALER (PENNYRILE FORD, 5505 FORT CAMPBELL BLVD, HOPKINSVILLE, KY 42240) WAS CONTACTED AND STATED THAT THEY REPAIRED THE OVERHEATING FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. - (RECALL RELATED INCIDENT) TS
NHTSA ODI 11073106
Feb 12, 2018EngineFire
TL* THE CONTACT OWNED A 2013 FORD FUSION. WHILE DRIVING, THE VEHICLE FAILED TO ACCELERATE OVER 70 MPH. IN ADDITION, THERE WAS WHITE AND GRAY SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT OPENED THE HOOD AND OBSERVED FLAMES. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE CONTACT CALLED BOGGUS FORD AT 956-686-7411 TO SPEAK WITH A MANAGER AND WAS INFORMED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN THREE OPEN RECALLS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI 11072249
Feb 5, 2018AirbagsCrash
TAKATA RECALL WAS IN VEHICUALR ACCIDENT AND AIR BAGS DID NOT DEPLOY
NHTSA ODI 11067122
Feb 1, 2018EngineFire
TL* THE CONTACT OWNED A 2013 FORD FUSION. WHILE DRIVING 5 MPH, SMOKE APPEARED UNDER THE HOOD OF THE VEHICLE. THE CONTACT EXITED BEFORE THE ENTIRE VEHICLE CAUGHT FIRE. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED; HOWEVER, THERE WAS A POLICE OFFICER PRESENT ON THE SCENE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. STAMFORD FORD IN STAMFORD, CONNECTICUT WAS MADE AWARE OF THE FIRE. THE MANUFACTURER WAS MADE AWARE OF THE FIRE AND PROVIDED THE CONTACT WITH CASE NUMBER: 140-11789. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17S09000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. * (RECALL RELATED INCIDENT) TS
NHTSA ODI 11066533
Jan 29, 2018EngineFire
WAS DRIVING HOME WHEN A FELLOW DRIVER NOTICED I HAD FLAMES COMING FROM UNDER MY ENGINE. I PULLED OVER AND DIDN'T SEE ANY FLAMES SO I LIFTED THE HOOD AND THERE WAS A SMALL FIRE COMING FROM THE ENGINE. THE FIRE WENT OUT ON ITSELF BUT I WAS STUCK ON THE INTERSTATE AND DIDN'T FEEL SAFE SO I MOVED VEHICLE TO SAFE SPOT. A FRIEND OF MINE SAID THAT IT WAS WEIRD FOR A CAR TO CATCH ON FIRE LIKE THAT SO HE SAID CHECK RECALL FOR VEHICLE. I CHECKED AND THE RECALL STATED THAT A FIRE COULD OCCUR IF THESE SPECIFIC THINGS OCCURRED. CAR WAS TOWED TO FORD DEALERSHIP AND VERIFIED OF RECALL. WAITING ON DIAGNOSIS NOW.
NHTSA ODI 11065602
Jan 4, 2018EngineFire
I BOUGHT MY CAR AUGUST 6TH,2016 WITH ROUGHLY 40000 MILES FROM AUTO NATION FORD DEALER . NEVER HAD ANY PROBLEMS UNTIL SEPTEMBER 2017 . I WAS DRIVING DOWN THE ROAD AND MY CAR GAVE ME A MESSAGE THAT MY ENGINE WAS RUNNING HOT AND TO STOP IMMEDIATELY. I DID AND OPENED THE HOOD AND REALIZED THERE WAS A COOLANT LEAK AND IT WAS SMOKING . I HAD IT TOWED TO THE DEALER TO FIX AND THEY HAD TO REPLACE THE HEATER HOSE AND SAID THEY RAN TEST TO MAKE SURE THEIR WAS NO MORE LEAKS AND EVERYTHING LOOKED GOOD. I HAD TO PAY OUT OF POCKET BECAUSE THEY SAID MY MANUFACTURE NOR EXTENDED WOULD COVER IT. I DIDN'T HAVE ANY MORE PROBLEMS AGAIN UNTIL DECEMBER 29TH 2017 (APPROXIMATELY 2 1/2 MONTHS LATER). I WAS RIDING DOWN THE ROAD AGAIN AND MY CAR GAVE ME THE SAME MESSAGE AND I IMMEDIATELY PULLED OVER AGAIN BUT THIS TIME IT WAS ON FIRE. I CALLED MY INSURANCE COMPANY IMMEDIATELY AND THE FIRE DEPARTMENT HAD TO PUT OUT MY CAR. I BARELY HAD TIME TO PULL OVER FROM THE TIME MY CAR ALERTED ME TO WHEN IT CAUGHT FIRE. THE NEXT BUSINESS DAY WHEN I SPOKE TO MY ADJUSTER SHE TOLD ME ABOUT THE RECALL FOR THE ENGINE FIRES DUE TO COOLANT LEAKS ON MY CAR THAT WAS ISSUED IN MAR 2017 . I WAS NEVER NOTIFIED OR TOLD AND I WAS EVEN AT THE DEALERSHIP WITH THE PREVIOUS INCIDENT JUST A FEW MONTHS PRIOR. I CHECKED MY COOLANT REGULAR AND ALL MY OTHER FLUIDS. IT NEVER GAVE ME ANY MESSAGES EITHER TIME UNTIL I HAD TO PULL OVER IMMEDIATELY AND THE 2ND TIME IT WAS ON FIRE ALREADY BEFORE THE CAR EVEN NOTIFIED ME. NOW MY INSURANCE SAYS THEY WON'T HELP ME BECAUSE MY COMPREHENSIVE COVERAGE DON'T COVER MECHANICAL AND AFTER THE ADJUSTER WENT AND LOOKED AT MY VEHICLE, SHE CLAIMS THAT IT'S FORDS RESPONSIBILITY DUE TO THE RECALL. I HAVE RENTAL THROUGH FORD BUT NOW THEY SAID THEY HAVE TO WAIT FOR AN INSPECTOR TO LOOK AT MY CAR BEFORE THEY CAN ISSUE ME A RENTAL AND IT COULD BE A WHILE. * (RECALL RELATED INCIDENT) TS
NHTSA ODI 11060650
Jan 1, 2018EngineFire
CAR CAUGHT ON FIRE ON THE WAY TO WORK ONE MORNING DUE TO OIL LEAK NEAR EXHAUST MANIFOLD. LOOKED TO FIND WHERE OIL LEAK WAS COMING FROM, OIL LEAK IS COMING FROM A CRACK IN THE CYLINDER HEAD RIGHT ABOVE EXHAUST MANIFOLD.
NHTSA ODI 11057812
Dec 28, 2017EngineFire
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE TEMPERATURE GAUGE INCREASED AND THE VEHICLE OVERHEATED. THE VEHICLE WAS TAKEN TO SANTOS FORD (617 W PACHECO BLVD, LOS BANOS, CA 93635), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 205,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11057102
Dec 1, 2017EngineFire
TL* THE CONTACT OWNED A 2013 FORD FUSION. WHILE IDLING AT A RED LIGHT, THE CONTACT NOTICED BLACK SMOKE COMING FROM THE VEHICLE. UPON INSPECTION OF THE ENGINE COMPARTMENT, THE CONTACT NOTICED FLAMES. THE BATTERY WARNING INDICATOR ILLUMINATED. THE FIRE DEPARTMENT WAS CONTACTED AND THE FLAMES WERE EXTINGUISHED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. HOLMAN FORD LINCOLN MAPLE SHADE (571 NJ-38 MAPLE SHADE, TOWNSHIP, NJ) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT HIS INSURANCE COMPANY WOULD HAVE TO CONTACT THEM IN ORDER TO BE SUBJUGATED. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
NHTSA ODI 11051731
Nov 29, 2017Crash1 injury
I WAS DRIVING IN MY CAR, WHEN I BEGAN FEELING LIGHT HEADED AND THEN PASSED OUT. WHEN I AWOKE I WAS IN THE HOSPITAL WITH V-FIB. I HAD MY CAR WORKED ON 2 WEEKS PRIOR TO THE ACCIDENT FOR THE AIR CONDITIONING/CIRCULATION. THEY DID NOT CHECK MY BLOOD FOR CARBON MONOXIDE POISONING AT THE TIME. I NOW HAVE A PACE MAKER AND DEFIBRILLATOR AT 33 YEARS OLD. I AM CONCERNED WITH THE ISSUES THAT FORD IS HAVING WITH THE EXPLORERS AND DID THE SAME THING HAPPEN TO ME IN MY FORD FUSION
NHTSA ODI 11051230