What 1,774 owners told NHTSA about the 2013 Ford Fusion Energi

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE FAILURE CODES REGARDING EVAPORATIVE SYSTEM LEAK, POWER TRAIN (FUEL AND AIR METERING) AND POWER TRAIN (AUXILIARY EMISSION CONTROL) WERE ILLUMINATED. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000. *TR*JB

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LOST COMPLETE POWER AND CONTROL OF CAR NO ACCELERATION WHEN PRESSING GAS IN THE MIDDLE OF STREET CAR SLOWS DOWN WITHOUT NO WARNING AFTER PARKING THE CAR A WRECK INDICATOR FLASH. THIS IS THE 2ND TIME IT'S HIT DOWN ON ME I HAD IT REPAID LAST YEAR AND IT'S HAPPENING AGAIN MY LIFE IS AT RISK WITH THIS CAR SHUTTING OFF ON ITS OWN IT'S NOT FAIR THAT I'M BEING HELD RESPONSIBLE TO PAY FOR THIS FAULTY DEATH TRAP VEHICLE. I COULDN'T DRIVE MY CAR IN THE MIDDLE OF THE ROAD

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WHEN IN PARK OR DRIVING MY DOOR OPENS UP. MY DOOR WILL NOT LOCK AND IT'S NOT SAFE DRIVING MY VEHICLE . AND IT'S AIRBAG SINGAL ON THE DASHBOARD .

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TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. ALSO, EVERY TIME THE VEHICLE WAS FUELED, IT WOULD NOT START. THE CONTACT STATED THAT THE FUEL PUMP WAS REPLACED TWO YEARS AGO BY LENOIR CITY FORD (775 US-32, LENOIR, TN 37771). THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

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AFTER I DRIVE THE CAR, AND TURN IT OFF, THEN COME BACK 30-45 MINUTES LATER, AND START THE CAR UP, THE ENGINE SHUTS OFF OR I DRIVE IT 200FT., THE CAR SHAKES VIOLENTLY, AND THEN TURNS OFF. THIS HAS HAPPENED TO ME WHILE PARKED AND WHILE MOVING IN BUMPER TO BUMPER TRAFFIC. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST FEW MONTHS. THE ISSUE SEEMS TO ONLY HAPPEN WHEN THE CAR IS STATIONARY OR MOVING AT LOW SPEEDS.

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FORD FUSION 2013 WHILE DRIVING FUEL GAS CAP WILL MAKE A NOISE OF AIR COMING OUT, IF IT CONTINUES THE CAR WILL TURN OFF EVEN WHEN DRIVING OR STATIONARY ON BOTH HIGHWAY AND STREET HAS HAPPENED MORE THAN 4 TIMES FORD AGENCY SAID THEY WILL NOT FIX IT

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HELLO, ON 03/14/2019 I CHATTED FORD ON MY NUMEROUS RECALLS ON MY 2013 FORD FUSION. I WAS GIVEN CASE# (XXXXX) AND TOLD TO TAKE TO A FORD DEALERSHIP FOR ASSESSMENT ON PRIOR RECALL REPAIRS. IN 2017 WE HAD A COOLANT RECALL AND WAS TOLD BY DAVE LITTLETON FORD IN SMITHVILLE, MO. THAT WE HAD ANTI-FREEZE ALL OVER OUR ENGINE AND THEY HAD TO REPLACE THE WHOLE ENGINE. WE NEVER HAD ANY PROBLEMS OR SIGNS THAT IT HAD A COOLANT PROBLEM? WE TOOK IN BECAUSE WE GOT THE RECALL NOTICE. MY CAR HAS NEVER RAN RIGHT SINCE. IT IDLES FAST ETC. IN DECEMBER OUR FLEX PLATE CRACKED, NOW 3 MONTHS LATER IT CRACKED AGAIN. OUR MECHANIC SAYS THE ENGINE DOES NOT APPEAR TO HAVE BEEN LINED UP CORRECTLY WITH THE TRANSMISSION AND WE WILL CONTINUE TO HAVE ISSUES BECAUSE OF THE SHOTTY MECHANICAL WORK DONE BY DAVE LITTLETON FORD. WE HAVE TAKEN TO GARY CROSSLEY FORD IN KC, MO. THEY ALSO AGREE THERE IS SHOTTY MECHANICAL WORK DONE TO THE ENGINE REPAIR DUE TO RECALL? WE HAVE BEEN 2 WEEKS WITH NO WORD ON HOW THIS ISSUE IS GOING TO BE RESOLVED AND ARE WITHOUT A CAR? I NEED SOME ANSWERS? THE ENGINE WAS NOT ALIGNED CORRECTLY AND SEALANT WAS PUT IN PLACES IT SHOULD NOT HAVE BEEN WHEN REPLACED. I AM NO MECHANIC BUT THEY HAVE SUBMITTED IN THE CLAIM THEY ARE SENDING IN WITH GREATER DETAIL CANDICE SAYS:THE REASON I AM ASKING THESE QUESTIONS IS BECAUSE WE ARE NOT ABLE TO VIEW CLAIMS ENTERED BY THE DEALER. I WANT TO UNDERSTAND WHAT IT IS THAT THEY WERE WAITING FOR. SO, THEY CAN COMPLETE THE REPAIR, THEY ARE JUST WAITING FOR FORD TO SAY IT CAN BE DONE UNDER THE RECALL, IS THAT CORRECT? AMY SAYS: YES IF I WAS NOT SOLD A CAR WITH A FAULTY PART I WOULD NOT HAVE HAD COOLANT ALL OVER MY ENGINE TO HAVE TO BE REPLACED. IF AN APPOINTED FORD MECHANIC HAD CORRECTLY REPLACED ENGINE I WOULD NOT BE IN THIS SITUATION? FORD CONTINUES TO CLOSE CLAIMS AND IGNORE ISSUES! CASE#(XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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AFTER DRIVING 10-25 MILES AND STOPPING FOR A SHORT BREAK TO GROCERY SHOP OR VISIT FAMILY. STARTING THE CAR UP AGAIN AND BACKING/PULLING OUT OF PARKING SPOT OR DRIVE WAY - IT STALLS. POWER STAYS ON, BUT ENGINE FLUCTUATES RPM IN A LUNGING FASHION BEFORE PUTTERING OUT. THIS CAN HAPPEN MULTIPLE TIMES A DAY OR EVERY COUPLE OF DAYS IT'S VERY RANDOM. I HAVE TALKED TO ANOTHER FORD FUSION OWNER AND THEY HAVE HAD VERY SIMILAR ISSUES.

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SMELL OF GASOLINE, BOTH WHEN IN MOTION AND STATIONARY. GETS WORSE WHEN FILL THE TANK WITH GAS. THE SMELL IMPROVES WHEN I SET THE CABIN AIR TO RECYCLE.

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MY CAR SHUTTERS AT AN IDOL OR SLOWLY TAKING OFF WHERE IT SHUTS OFF.THIS HAS HAPPENED MORE THEN ONCE AND THE SCARY THING IS I'VE PULLED OUT IN A INTERSECTION AND THE CAR SHUTS OFF. I HAVE TO PUT IT IN PARK AND RESTART IT.IT'S HAPPENING MORE OFTEN NOW MY ENGINE LIGHT JUST CAME ON AFTER THIS HAPPING FOR OVER A MONTH NOW.

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MY VEHICLE HAS STALLED WHILE DRIVING AND IS HARD TO START AFTER FUELING WITH GAS. AFTER TAKING IT TO FORD FOR RECALLS IN OCTOBER OF 2018 AND BROUGHT THE ISSUE UP AND THEY WANTED TO CHARGE ME FOR DIAGNOSTIC. AFTER TAKING MY CAR TO MY MECHANIC SHOP FOR OIL CHANGE AND TO LOOK INTO THE ISSUE OF STALLING, THEY MADE ME AWARE OF THE PURGE BALANCE NEEDING REPLACED AND THAT WOULD SOLVE THE ISSUE WITH THE VEHICLE STALLING. APPARENTLY, FORD KNEW THIS DEFECT SINCE 2013 AND PAID FOR REPLACEMENT IF A COMPLAINT WAS FILED. NOW INTO 2019, 93,000 MILES AND NO WARRANTY, FORD DOESN'T WANT TO ASSIST IN PAYING FOR THE REPLACEMENT. I DON'T FEEL I SHOULD BE RESPONSIBLE FOR PAYING FOR THE REPAIR. IT IS VERY DANGEROUS TO HAVE THE CAR STALL IN THE ROAD AND AROUND BUSY TRAFFIC.

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TL* THE CONTACT OWNS A 2013 FORD FUSION ENERGI. WHILE THE VEHICLE WAS STOPPED IN A PARKING LOT, THE STOP SAFELY NOW WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO LATROBE FORD (LOCATED AT 1595 MISSION RD, LATROBE, PA 15650, (724) 537-7723) WHERE IT WAS DIAGNOSED THAT THE TRANS INVERTER CONTROL MODULE NEEDED TO BE REPLACED DUE TO A SHORT CIRCUIT IN THE TRANSMISSION. THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000. *TT*JB

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TAMARA RECALL CHECK ENGINE LIGHT REMAINS ON AND CAR SHUTTERS SPORADICALLY.

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MY CAR AND ALOT OF OTHER CARS FROM THE FORD FUSION MODEL HASE A KNOWN ISSUE ALSO A RECALL OF THE FUEL PUMP. ERROR CODE P00C6. THAT MAKES THE CAR STALL OUT WHILE DRIVING. ALMOST CAUSED AN ACCIDENT. I ALSO PUT THE ISSUE ON YOUTUBE AND MENY OTHER PEOPLE ARE HAVING THE SAME ISSUE. THIS IS CLEARLY A RECALL.

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MY CAR IS AROUND 86,000 MILES AND IN THE PAST MONTH STARTED TO SHUT OFF AFTER ABOUT A 30 MINUTE DRIVE. MY FUSION MAKES A SOUND DISTINCTIVE SOUND BEFORE THIS HAPPENS, SOMEWHAT LOUD AND GOES IN AND OUT. ENGINE COMPLETELY SEIZES IF I'M COMING TO A STOP AND I HEARD THE SOUND. CAR ALSO HAS TROUBLE STARTING AFTER REFUELING.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS STATIONARY, A STRONG ODOR OF FUEL WAS DETECTED COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO FAIRWAY FORD (2323 LAURENS RD, GREENVILLE, SC 29607, (864) 242-5060) WHERE IT WAS DIAGNOSED, BUT THE CONTACT WAS CURRENTLY AWAITING THE TEST RESULTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

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CAR STALLING OUT WHILE DRIVING WHEN THE CAR HAS PLENTY OF FUEL. NO CHECK ENGINE LIGHT WILL GO ON THEN GOES OFF BUT THE SAME ISSUE IS HAPPENING. THIS IS A KNOWN ISSUE WITH THIS MODEL ALSO A RECALL WAS ISSUES BUT LOOKS LOKE THEY MISSED MY CAR. CAR STALLS OUT WHEN IM IN TRAFFIC. REALLY WHENEVER IT WANTS TO

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TAKATA RECALL SPRING LOAD GAS TANK COVER BROKE (SPRING EITHER BROKE OR FELL OFF)

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THE FORD FOCUS WAS RECALLED FOR FUEL INJECTION ISSUES BUT MY FUSION ALONG WITH MANY OTHER ISSUES HAS THE SAME ISSUE.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER IT WAS FUELED. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO START THE VEHICLE. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ECHELON FORD (4 S WHITE HORSE PIKE, STRATFORD, NJ 8084, (888) 439-2609) WHERE IT WAS DIAGNOSED THAT THE VALVE IN THE FUELING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 93,448.

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CAR CUTS OFF AND WILL NOT START CODE READS FULE RAIL

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THE IDLE OF MY ENGINE IS ROUGH AND WHEN AT A LOW IDLE IN TRAFFIC IT FEELS LIKE IT'S GOING TO STALL. LATELY, MY CAR COMPLETELY STALLED DRIVING AT LOW SPEED UP A PARKING STRUCTURE. IT COMPLETELY STALLED AGAIN WHEN PULLING INTO MY DRIVEWAY. I TOOK IT IN, BUT THE MECHANIC COULDN'T FIND A SENSOR TRIGGERING THE ISSUE.

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TAMARA RECALL MY FORD FUSION MAKE A 'FRAT' NOISE/SOUND THAT COMES FROM THE GAS TANK. WHEN THE NOISE STARTS THE ENGINE WILL NARELY IDLE AND SOMETIMES DIES. IT DOESN'T MATTER IF THE VEHICLE IS BEING DRIVEN DOWN THE ROAD OR JUST SITTING IDLING. ONE TIME I WAS PULLING OUT FROM A STOP SIGN WHEN THIS NOISE STARTED AND THE CAR DIED WITH ONCOMING TRAFFIC COMING RIGHT AT ME. OTHER TIMES IT'S JUST AN ANNOYANCE AN THE ENGINE RUNS FINE. WHEN I GOOGLED IT I'VE NOTICED THAT SEVERAL OTHER FORD FUSIONS WITH THE TURBO ENGINE HAVE THE SAME ISSUE. THIS HAS BEEN HAPPENING OFF AND ON AGAIN FOR A YEAR AND A HALF NOW. I HAVE A LINK TO A YOUTUBE VIDEO OF ANOTHER FORD FUSION WITH THE TURBO ENGINE DOING THE SAME THING MINE DOES. THANK YOU FOR LOOKING INTO THIS ISSUE! HTTPS://YOUTU.BE/AG4SSMGFSGG

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CURRENTLY OUR VECHICLE IS BACK IN THE DEALERSHIP. WE ARE A FORD DRIVING FAMILY. THIS CAR HAS BEEN NOTHING BUT TROUBLE. EVERY RECALL. WE HAD TO REPLACE THE FUEL PUMP, DUE TO AIR IN TANK. THEN PAID 2000$ AND HAD IT FOR 2WKS. THIS WAS AT THE END OF JULY 2018. FOR LECTRONIC ISSUE. NOW, THE NEW PROBLEM THE DEALERSHIP CAN'T FIGURE OUT HOW TO FIX IT. WE WERE BACKING OUT OF OUR DRIVE. BLACKTOP DRIVEWAY. ONCE YOUR SHIFT INTO DRIVE FORWARD THE CAR SHUTS OFF. A MECHANIC SYMBOL APPEARS. WE HAD IT TOWED TO THE AUTOMAX FORD SERVICE IN KILLEEN TX 76544. THIS IS A BAD SIGN. WE DID BUY IT USED, THINKING IT WAS A GOOD DEAL BUT THINK THIS VECHICLE HAS BEEN IN AN ACCIDENT. IT HAD HAIL DAMAGE ON IT THAT THE DEALER DIDN'T EVEN SEE THAT, I DID AND THEY FIXED THAT. I TOLD THE DEALER THIS WILL BE THE LAST FORD VECHICLE.THIS EXPERIENCE IS LEAVING A BAD TASTE IN OUR MOUTHIES. WE ARE SEEKING SOME ASSISTANCE HERE ON THIS PROBLEM. RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE FUEL FLAP WAS NOT SEALED TIGHTLY AND CAUSED AIR TO ENTER INTO THE FUEL LINES. IN ADDITION, THE SERVICE ENGINE INDICATOR RANDOMLY ILLUMINATED. THE VEHICLE WAS TAKEN TO PORTER FORD (600 OGLETOWN RD, NEWARK, DE 19711, (302) 738-0800) WHERE IT WAS DIAGNOSED THAT THE FUEL FLAP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

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