Aug 18, 2015Electrical system
THE DASH UNIT WILL CEASE TO WORK AND ALL SPEAKERS IN THE CAR WILL UNEXPECTEDLY EMIT AN EARSPLITTING, HIGH FREQUENCY SQUEAL. THIS SOUND IS INTERMITTENT WITH A LOUD CRACKLING AND POPPING WHICH CANNOT BE STOPPED. THIS OCCURS WHILE DRIVING THE VEHICLE, WHEN THE VEHICLE DOOR IS OPENED AND THE ENGINE IS NOT RUNNING, WHILE THE VEHICLE SITS WITHOUT ANY OPERATION OR IGNITION, OR AT ANY OTHER TIME. THE PIERCING SOUND HAS ONLY STOPPED BY REMOVAL OF FUSES IN THE PASSENGER SIDE FUSE BOX. THE ENTIRE DASH UNIT WILL NOT FUNCTION AND THUS DOES NOT ALLEVIATE THE NOISE. THIS SOUND HAS BEEN PRODUCED BY THE VEHICLE WHEN NOT IN MOTION, ENGINE IS NOT RUNNING, AND CAR HAS BEEN IMMOBILE FOR A LONG PERIOD OF TIME. THE ABRUPT, DEAFENING SOUND IS A SAFETY ISSUE WHICH CAN CAUSE AN ACCIDENT DUE TO THE DRIVERS REACTION.
NHTSA ODI 10749498
Jul 23, 2015Electrical system
I BOUGHT MY VEHICLE IN 2013, NEW FROM THE LOCAL DEALERSHIP. AFTER OWNING THE VEHICLE FOR A FEW DAYS WE NOTICED THE SHUDDERING ON ACCELERATION. IMMEDIATELY CALLED THE DEALERSHIP AND WAS TOLD THIS WAS BREAK IN TIME. A FEW MONTHS INTO OWNING THE VEHICLE, THE TRANSMISSION FAILED, WE BROUGHT IT INTO THE LOCAL FORD DEALERSHIP AGAIN, AND HAD THE TRANSMISSION FLUSHED AND WORK DONE TO IT. SINCE THEN THE VEHICLE HAS BEEN TO THE SHOP FOUR TIMES FOR THE SAME ISSUE OF THE TRANSMISSION AND THE ELECTRICAL SYSTEM FLASHING AND SHUTTING DOWN. THE VEHICLE WILL SHUDDER UPON ACCELERATION. NOW NO LIGHTS, BRAKE LIGHTS, DASH LIGHTS, WILL COME ON. THE VEHICLE WILL RUN, BUT YOU HAVE NO IDEA HOW FAST YOU ARE GOING, YOU HAVE NO TURN SIGNALS, THE 2013 FORD FOCUS IS A TIME BOMB. FORD WILL OFFER US NO SOLUTION EXCEPT TO BRING IT IN AND LOOK AT IT. AFTER BRINGING IT IN FOUR TIMES I DO NOT FEEL COMFORTABLE BRINGING IT BACK AND HAVING IT NOT COMPLETELY REPAIRED AND HAVING TO PUT MORE MONEY INTO THIS VEHICLE WHEN IT IS NOT GOING TO BE PROPERLY FIXED. I AM NOT SURE HOW FAILING TRANSMISSIONS, AND ELECTRICAL ISSUES ARE NOT CONSIDERED SAFETY ISSUES AND PUT ON IMMEDIATE RECALL BUT I MUST ASSUME IT IS BECAUSE I AM NOT A MECHANIC, BUT STUCK WITH A LEMON THAT FORD REFUSES TO ACKNOWLEDGE THERE ARE ISSUES WITH.
NHTSA ODI 10736103
Jul 9, 2015SteeringElectrical system
AS I WAS DRIVING HOME WITH MY DAUGHTER I HAD TURNED A CORNER GOING A LOW SPEED LIKE 10MPH AND THE STEER ASSIST FAULT WARNING LIGHT CAME ON AND MY STEERING WHEEL LOCKED UP AS I WAS TURNING AND I HAD TO FORCE MY CAR STRAIGHT. I MOVED OFF TO THE SIDE AND I WAS SO SCARED.MY DAUGHTER WHO IS AUTISTIC ALSO SAID MOMMY I'M SCARED. I HAD NO IDEA IF IT WAS SAFE TO TRY AND GET HOME OR IF I SHOULD SIT THERE.I AM SO FRUSTRATED THAT I BOUGHT THIS CAR TO REPLACE A CAR THAT HAD GONE OUT AND HAVE ONLY HAD IT FOR 5 MONTHS. I'M EVEN MORE UPSET THAT I TRUSTED THAT THE 2013 FORD FOCUS WAS A STABLE CAR AND HERE I AM ABOUT TO HAVE TO SHELL OUT MONEY THAT I DON'T HAVE TO GET IT FIXED. I'M OUTRAGED THAT THIS TYPE OF THING IS HAPPENING TO MANY FORD OWNERS,AND I'M REGRETTING THAT I EVEN CHOSE THIS CAR. THEY BOAST ABOUT BEING AMERICAN MADE YET IT'S BAD QUALITY AMERICAN MADE. I ALSO HAVE AN ISSUE WITH THE CAR JERKING AND SHAKING WHILE DRIVING OR STUTTERING. ALTHOUGH THIS IS EQUALLY DANGEROUS IT IS TOLERABLE. I HOPE THIS COMPANY MAKES IT RIGHT WITH THEIR CUSTOMERS AND THINK OF OUR SAFETY BEFORE THEY KEEP MAKING THESE CARS.IM VERY DISAPPOINTED BEYOND WORDS. MAJOR WORK ON A CAR WITH ONLY 44,890 MIKES ON IT.SHAME ON YOU FORD
NHTSA ODI 10732874
Jul 3, 2015Electrical system
FORD FOCUS S 2013 HORN WAS NOT WORKING STARTING IN APRIL 2015. CAR WAS PURCHASE NEW IN JULY 2013. IN MID APRIL HORN WAS WORKING AGAIN, BUT ONLY FOR ABOUT 3 DAYS. HORN WAS INOPERATIVE ENTIRE MONTH OF APRIL AND BEGAN WORKING AGAIN IN MID-MAY. ABOUT 3 WEEKS LATER, STARTING IN JUNE, HORN WAS AGAIN INOPERATIVE. CHECKED RELAY AND FUSE AND BOTH WORKED - RELAY "CLICKED" USING HORN BUTTON ON STEERING WHEEL AND WHEN KEY FOB LOCKED DOORS. DETERMINED HORN WAS FAULTY AND RELAY/FUSE NOT THE PROBLEM - CALLED DEALER FOR APPOINTMENT. DEALER CONFIRMED HORN WAS INOPERATIVE AND HAD TO ORDER A HORN WHICH REQUIRED THAT I COME BACK A SECOND TIME TO HAVE IT REPLACED. DEALER & SERVICE PERSONNEL WERE VERY COOPERATIVE AND I TOLD THEM THIS PROBLEM IS COMMON FOR FOCUS AND READ MANY POSTS ON THE INTERNET CONFIRMING THIS ISSUE.
NHTSA ODI 10731920
Apr 16, 2015Electrical systemEngine
DRIVING ON THE HIGHWAY THE CAR IS NON STOP BUGGING DOWN LIKE SOMEONE GRABS THE CAR AND PULLS IT BACK. THEN WHEN I TRY TO TAKE OFF THE CAR DROPS TO ALMOST ZERO RPMS AND DIES IN THE MIDDLE OF THE ROAD FOR 3MINS AND THEN START BUT ACTS LIKE IT HAS ZERO POWER AND JUMPS BACK AND FORTH TRYING TO GO. VERY DANGEROUS I THINK! *TR
NHTSA ODI 10706187
Mar 17, 2015Transmission & drivetrainElectrical systemEngine
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE JERKED AND THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE INPUT SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 39,000.
NHTSA ODI 10694827
Feb 15, 2015Transmission & drivetrainElectrical system
HAVE TAKEN THE CAR TO FAIRVIEW FORD SAN BERNARDINO. WERE I BOUT THE CAR. WITH TRANS PROBLEM UNDER EXTRACARE WARRANTY AND THEY CANNOT FIX IT. ITS BEEN 3 TIMES THAT I'VE TAKEN IT FOR THE SAME PROBLEM. NOW A NEW PROBLEM WITH THE CAR NOT STARTING WITH THE DASH AND RADIO TURNING ON BUT THE ENGINE. I DON'T KNOW WHY THESE PROBLEMS HAVE NOT BECAME A RECALL ISSUE. CANT TAKE IT TO ANY OTHER FORD DEALER BECAUSE THEY WILL NOT HONOR THE EXTRACARE WARRANTY. AND CHARGE ME A ARM N A LEG JUST TO CHECK IT AND KNOWING WHAT'S WRONG. NEVER AGAIN WILL I BUY ANOTHER FORD. *TR
NHTSA ODI 10683562
Feb 10, 2015Electrical system
MY 2013 FOCUS STARTED EXPERIENCING A LOUD POP, CAUSING ME TO JUMP AND SWERVE, THRU THE SPEAKERS AND THE RADIO WOULD STOP WORKING. IT WOULD HAPPEN ONCE IN A WHILE. I COULD RESET THE RADIO BY RESTARTING THE CAR. IT STARTED HAPPENING MORE AND MORE OFTEN. IT PROGRESSED TO INCLUDE A VERY LOUD CRACKLING/POPPING NOISE. NOW (2/09/15) I HAD TO PULL THE FUSE (#79) IN ORDER TO STOP THE NOISE, EVEN WHEN THE RADIO AND CAR WERE OFF. I'M WITHOUT A RADIO NOW AND LOOKING A LARGE BILL. ALL OF THIS STARTED HAPPENING AFTER THE 3/36. STARTED AT 46K MILES OR SO. SEEMS LIKE OTHERS ARE HAVING SIMILAR PROBLEMS. *TR
NHTSA ODI 10682660
Jan 28, 2015Transmission & drivetrainElectrical systemFuel system
EVERY RECALL EVENT FOR MY 2013 FORD FOCUS, I HAVE ENCOUNTERED. AFTER A YEAR AND HALF OF CONTINUED TRIPS TO AND BEING WITHOUT MY CAR FOR SERVICE. THE TRANSMISSION ISSUES STILL NOT RESOLVED ALONG WITH THE ELECTRICAL ISSUES. THE STEREO DISPLAY GOES BLANK, AT TIMES SHOWS INCORRECT DATE AND CLOCK JUMPS TO DIFFERENT HOURS. THE CAR LUNGES FORWARD WHEN YOU GET TO ABOUT 25 TO 30 MPH OR HESITATES WHEN YOU EXCEL. WHEN YOU PUT IN PARK IT WILL LUNGE FORWARD OR ACT LIKE YOU'VE POPPED THE CLUTCH EVEN WHEN BRAKE IS ON. IT SHUDDERS, HAS BUMP & BANG NOISES, LUNGES, SUSPENSION NOISES. I CAN FEEL BUMPING/THUMPING UNDER MY FEET WHEN TURNING CORNERS. HAVE HAD ISSUES WITH THE GAS TANK ASSEMBLY AND FUEL SYSTEM GAUGE (THIS PART HAS BEEN FIXED) CONTINUED ISSUES WITH THE DIGITAL PANEL, INTERMITTENT ERRATIC CLUSTER RADIO, CLOCK AND SYNC ISSUES THAT THE SERVICE DEPARTMENT CANNOT DUPLICATE. WHEN I HAVE ISSUES WITH THE DIGITAL PANEL, I TAKE A PICTURE. ONCE I TURN VEHICLE OFF AND BACK ON IT SOMETIMES CLEARS IT UP. I'VE COMPLAINED ABOUT TIRES NOISES AND RIDE, THEY SAY TIRES ARE FINE. I WENT TO THE DEALERSHIP TO JUST TRADE IT IN AND THE DEALER SUGGESTED I CONTACT FORD MOTOR TO HAVE THEM BUY IT BACK. I HAVE PLACED A COMPLAINT ON THE FORD WEBSITE, BUT HAVE YET TO RECEIVE A RESPONSE. I AM AFRAID TO DRIVE THIS VEHICLE BUT HAVE NO OTHER CHOICE. DO I HAVE TO RUIN MY CREDIT BY JUST DROPPING MY VEHICLE OFF AND WALKING AWAY FOR THEM TO TAKE BACK. FORD MOTOR COMPANY DOES NOT MAKE IT EASY TO TALK TO SOMEONE REGARDING MY VEHICLE. THEY SHOULD BE MORE ACCESSIBLE NOW BEFORE SOMETHING TRAGIC HAPPENS. *TR
NHTSA ODI 10679454
Jan 21, 2015Electrical systemEngineFuel system
WHILE TRAVELING DOWN THE FREEWAY, DECELERATING TO CHANGE LANES THE STOP SAFELY NOW MESSAGE APPEARED AND THE CAR LOST POWER. THIS IS A RE-OCCURRENCE AND THE DEALER IS WORKING TO RESOLVE IT. *TR
NHTSA ODI 10678151
Jan 16, 2015Transmission & drivetrainElectrical system
HAD TO BUY TWO NEW FRONT TIRES DUE TO WEAR AT ONLY 24,000. TIRE PERSON SAYS THEY WERE JUST DISCUSSING THIS RASH OF 2013 FORD FOCUS OWNERS WITH THIS SAME PROBLEM. THIS VEHICLE SHAKES, AND VIBRATES EXCESSIVELY UPON ACCELERATION. TAKING OFF SLOWLY IS THE MOST NOTICEABLE. I FIND THAT IF I PUNCH THE ACCELERATOR AT TAKE OFF IT IS MORE POSITIVE WITHOUT TOO MUCH SHAKING AND VIBRATING. NOW IT JUMPS, SHAKES AND VIBRATES INTO GEAR TO CATCH UP. MAKES LOUD RATTLING NOISES WHEN TURNING AND ACCELERATION. BY THE SOUND OF THIS CAR YOU WOULD NEVER GUESS IT WAS A FAIRLY NEW CAR. I AM SO DISAPPOINTED. ALSO HAVING SOME TYPE OF ELECTRICAL/COMPUTER PROBLEM. IF I USE THE AUTO SENSOR LIGHTS THE COMPUTER SCREEN WILL DISPLAY A LARGE INFORMATION ICON AND THE CARS WARNING CHIME IS GOING CONTINUALLY. WILL NOT USE AUTO SENSOR LIGHTS ANYMORE. TOO SCARY. THIS IS ALL HAPPENING WHILE I'M DRIVING. THE SECOND TIME THIS HAPPENED I FREAKED TO DEATH WHILE DRIVING AND TRYING TO FIGURE OUT WHAT IS GOING ON WITH MY CAR AND THIS WARNING CHIME GOING OFF. I EVEN THOUGHT MAYBE ONE OF MY CAR DOORS WAS AJAR AND MY CHILD IS IN THE BACK. VERY DANGEROUS SITUATION. THIS MORNING JANUARY 16. I GO OUT TO UNLOCK MY CAR AND NOTHING, THE CAR WILL NOT UNLOCK. NO FLASH OF LIGHTS. SO I TRY IT SEVERAL MORE TIMES AND FINALLY MY DRIVER DOOR UNLOCKS. I'M THINKING REMOTE BATTERY. I STILL CAN'T UNLOCK OTHER DOORS NOT EVEN FROM THE INSIDE. I PUT THE KEY IN THE IGNITION TO START. NOTHING. NO LIFE. I START TO HEAD IN TO GET KEYS FOR SECOND CAR. I TRY THE REMOTE AGAIN AND NOW THE OTHER DOORS UNLOCK. KEY IN IGNITION AND CAR NOW STARTS. MY CLOCK IS STILL AT 5:39 AM. CAR WILL NOT RECOGNIZE IPOD. CHECK CABLE. TURN CAR OFF AND ON AFTER SEVERAL MORE ATTEMPTS TO GET CAR TO RECOGNIZE IPOD, SUDDENLY STARTS TO WORK. TRY TO FIX MY CLOCK MANY MORE TIMES, STILL GOING BACK TO 5:39AM PULL OUT CAR DUMMY BOOK. NOTHING. *TR
NHTSA ODI 10673003
Jan 13, 2015Transmission & drivetrainElectrical system
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER ON MORE THAN ONE OCCASION WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS THEN TAKEN TO A DIFFERENT DEALER WHERE IT WAS DIAGNOSED THAT THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE DEALER INFORMED THAT IT MIGHT TAKE SIX WEEKS FOR THE PART TO BECOME AVAILABLE. ADDITIONALLY, THE CONTACT STATED THAT THE CLUTCH WAS SHUTTERING IN FIRST AND SECOND GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 3/12/15*CN UPDATED 9/15/17*CN
NHTSA ODI 10672067
Jan 5, 2015Electrical systemSpeed controlEngine
MY VEHICLE SHUDDERS BETWEEN FIRST AND SECOND GEARS WHEN ACCELERATING FROM STOPPED OR LOW SPEEDS. IT JOLTS RANDOMLY WHEN DRIVING IN LOWER SPEEDS. THERE ARE SOUNDS OF GRINDING AND RATTLING WHEN COMING OUT OF TURNS/ACCELERATING OUT OF A TURN. *TR
NHTSA ODI 10670325
Dec 17, 2014Transmission & drivetrainElectrical systemEngine
WHEN VEHICLE IS STOPPED AND AT IDLE SUCH AS AT A RED LIGHT, THE ENGINE SHAKES AND WHEN THE ACCELERATOR PEDAL IS DEPRESSED THE CAR HESITATES AND DOES NOT WANT TO MOVE AND FEELS LIKE THE VEHICLE WILL STALL. ONCE SPEED IS UP TO ABOUT 10-15MPH ACCELERATION IS FINE WITH NO VIBRATION OR SHAKES. THIS ISSUE CAN BE VERY SERIOUS WHEN TRYING TO PULL OUT INTO TRAFFIC. TOOK TO THE DEALERSHIP AND WAS TOLD NOTHING WAS WRONG. SOMETHING IS WRONG AND IS UNSAFE. *TR
NHTSA ODI 10664760
Dec 17, 2014Electrical systemElectronic Stability Control (esc)Engine
CAR WENT FROM 60 MPH TO 40MPH TO 20MPH TO ZERO AND STALLED AND DIED IN LESS THAN TEN SECONDS WHILE DRIVING ON THE INTERSTATE NORTH OF ATLANTA,GA ON NOV 23, 2014. CAR CAME TO COMPLETE HALT WHEN I TRIED TO PUSH THE GAS PEDAL AND ACCELERATE. I ALMOST DIED. CAR HAS BEEN IN THE REPAIR SHOP AT FORD DEALERSHIP FOR OVER 23 DAYS NOW. *TR
NHTSA ODI 10664902
Dec 9, 2014Transmission & drivetrainElectrical systemEngine
I WAS DRIVING HOME FROM WORK, IT WAS RAINING, AS I PULLED OFF THE LIGHT, THE CAR BEGAN SPUTTERING AND WOULD NOT GO OVER 10 MPH. I MERGED TO THE SHOULDER AND THE DASHBOARD LIT UP WITH CRITICAL ENGINE FAULT, AND A FEW OTHERS, THE CAR STALLED AND I SAT THERE FOR ABOUT 30 MINS. I MANAGED TO GET HOME THAT DAY AND AFTER SITTING FOR 24 HOURS, IT RAN FINE AGAIN.THIS MORNING (DEC.9TH2014) RAINING AGAIN, I PULLED INTO MY PARKING LOT AND THE CAR BEGAN SPUTTERING AND WHEN I PLACED IT IN PARK, ANOTHER CRITICAL ENGINE FAULT APPEARED, I HAVE READ ABOUT 100 OTHER CASES DESCRIBING THE SAME SITUATION. *TR
NHTSA ODI 10663034
Dec 8, 2014Electrical system
THE ELECTRONIC DOOR LOCK ENGAGES WHEN THE CAR IS IN GEAR AND MOVES FORWARD OR REVERSE. WHEN THE CAR IS DRIVING, AT ANY SPEED, INCLUDING MAXIMUM HIGHWAY SPEEDS, THE DOORS CAN BE OPENED BY PULLING IN THE INTERIOR DOOR HANDLES. ALL DOORS CAN BE OPENED THIS WAY. THIS IS VERY DANGEROUS. ESPECIALLY FOR CHILDREN IN THE CAR. *TR
NHTSA ODI 10662734
Nov 4, 2014Transmission & drivetrainElectrical system
TRANSMISSION WENT INTO NEUTRAL, PULLED OVER RESTARTED, CAR DROVE IN LOWER GEAR, THEN WENT INTO NEUTRAL AGAIN WHILE DRIVING ON ROAD. PULLED OVER ONCE AGAIN. RESTARTED, THEN TRANSMISSION SHIFTED ERRATICALLY. AGAIN WENT INTO NEUTRAL, THEN INTO LOWER GEAR ABLE TO LIMP CAR INTO NEAREST DEALER. THIS IS HAPPENING TO MANY CARS TO BE ISOLATED. FORD NEEDS TO OWN THE BAD DESIGN. *TR
NHTSA ODI 10652347
Oct 16, 2014SteeringElectrical systemBrakes
TL* THE CONTACT RENTED A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED ALONG WITH THE TRANSMISSION AND YOU ARE NOT IN PARK WARNING LIGHTS. IN ADDITION, THE BRAKES AND POWER STEERING FAILED. THE VEHICLE WAS TOWED TO THE RENTAL COMPANY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA ODI 10645041
Oct 16, 2014Transmission & drivetrainElectrical system
PURCHASED FOCUS IN MARCH OF 2013 SOON AFTER PURCHASE VEHICLE BEGAN TO LURCH AND HESITATE WHILE ACCELERATING ALMOST TO THE POINT VEHICLE WOULD STALL GETS VERY SCARY WHEN PULLING INTO TRAFFIC WITH NO POWER TO ACCELERATE. I IMMEDIATELY TOOK VEHICLE BACK TO DEALERSHIP AND THEY CONFIRMED I NEEDED A CLUTCH THAT THERE WAS A SEAL LEAKING WHICH CAUSED THE FAILURE! THEY PERFORMED REPAIR AND NOT EVEN A MONTH LATER THE PROBLEM OCCURRED SO I RETURNED THE VEHICLE AGAIN JUST TO FIND OUT THE OTHER CLUTCH THEY DIDN'T REPLACE HAD FAILED ALSO. THEY AGAIN REPLACED CLUTCH AND I RETURNED HOME. WITHIN 2 DAYS OF REPAIR THE VEHICLE STARTED SHUTTERING AND WHEN ACCELERATING THE VEHICLE WOULDN'T SHIFT INTO ANY GEAR SO I WAS STUCK ON THE INTERSTATE GOING 40 MPH IN A 70 SPEED ZONE SO I IMMEDIATELY PULL OVER AND CALL FORD WHICH TELLS ME TO BRING IT IN ON MONDAY BECAUSE THERE NOT OPEN ON SATURDAY. I RETURN VEHICLE TO THERE DISBELIEF THAT THERE IS AN ISSUE BECAUSE IT HAS ALL THE LATEST REFLASHES AND CLUTCHES IN VEHICLE BUT LOW AND BEHOLD THEY INFORM ME MY TRANSMISSION CONTROL MODULE HAS FAILED AND NEEDS TO BE REPLACED. THEY REPLACE TCM AND SEND ME HOME. YESTERDAY PROBABLY 2 MONTHS AFTER VIRTUALLY EVERY COMPONENT HAS BEEN REPLACED VEHICLE STARTS TO SHUDDER HORRIBLE PROBABLY THE WORST I'VE EXPERIENCED TO DATE SO I TAKE IT TO MY DEALERSHIP AND THEY INFORM ME I NEED ANOTHER CLUTCH!!! THE VEHICLE HAS 48K MILES ON IT I AM SICK OF WORRYING ABOUT WHETHER OR NOT I CAN ACCELERATE AND MERGE INTO TRAFFIC WITHOUT THE VEHICLE GETTING REAR ENDED BECAUSE THE CLUTCHES ARE SLIPPING. SOMETHING NEEDS TO BE DONE. THANK YOU *TR
NHTSA ODI 10648288
Oct 9, 2014Electrical system
THE 2013 FORD FOCUS ELECTRIC STOPS SUDDENLY WITH A "STOP SAFELY NOW" WARNING, THE CAR IS DISABLED BY THIS WARNING. THE MESSAGE IS GIVEN WHILE DRIVING AND THE CAR IS DISABLED. THE CAR CAN BE RESTARTED AND DRIVEN. IT IS EXTREMELY UNSAFE THE CAR TO BE DISABLED WHILE DRIVING. FORD HAS ATTEMPTED TO REPAIR THE CAR, BUT THE ISSUE HAS CONTINUED. *TR
NHTSA ODI 10643721
Sep 26, 2014Transmission & drivetrainElectrical system
SHIFTS ROUGH (HARD),SLIPS WHEN GOING UP HILL, PUT IT IN PARK YOU HAVE TO USE E BRAKE, CLICKS LOUD IF SITTING ON A HILL ROLLS BACK SOME AND MAKES LOUD NOISE AS IF PARK IS NOT HOLD THE CAR STILL ENGINE MAKES STARTING NOISE FOR HOURS AFTER TURNING ENGINE OFF. *TR
NHTSA ODI 10639223
Aug 20, 2014Transmission & drivetrainElectrical systemSpeed controlEngine
THE CAR IS EXPERIENCING TRANSMISSION PROBLEMS. IT SHUDDERS AND BOGS DOWN AS I AM ACCELERATING, AND OFTEN LURCHES FORWARD UNEXPECTEDLY. THE CAR MAKES A LOUD GRINDING NOISE WHEN SHIFTING THROUGH GEARS. THE PROBLEMS BEGAN IN LOW GEARS, BUT I AM NOW EXPERIENCING PROBLEMS AT ALL SPEEDS, INCLUDING LURCHING FORWARD. I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP TWICE, ONLY FOR THEM TO TELL ME THIS IS A NORMAL OCCURRENCE. I AM AFRAID THE TRANSMISSION ISSUES WILL CAUSE AN ACCIDENT. I AM ALSO CONCERNED THAT THE GRINDING OF THE GEARS WILL CAUSE DAMAGE TO OTHER COMPONENTS OF MY VEHICLE. *TR
NHTSA ODI 10626894
Aug 11, 2014Electrical systemSpeed controlEngine
I BOUGHT MY 2013 FOCUS SE PRE OWNED WITH 19500 MILES IN MARCH OF 2014. WITHIN A MONTH THE CAR WAS SHAKING HORRIBLY AT STOP AND AT SPEEDS BETWEEN 0-30MPH, WHILE GRINDING-LIKE NOISE CAME FROM THE TRANSMISSION. I AM IN FEAR OF MY WIFE AND MY SAFETY, I ALMOST GOT REAR ENDED BY A BIG 1 TON DIESEL TRUCK BECAUSE MY CAR WOULD NOT ACCELERATE FROM STOP. I TOOK IT THE DEALER AND THE CAR WAS "REPAIRED" BY THE FORD DEALERSHIP WHERE I BOUGHT IT FROM. AFTER TAKING IT HOME 2 WEEKS LATER I BROUGHT THE CAR BACK BECAUSE THE SAME PROBLEMS WERE OCCURRING. FORD SERVICE ASSURED ME THERE WAS ABSOLUTELY NOTHING WRONG WITH MY CAR. ME BEING A CHEMICAL PLANT WORKER WORKING OVERNIGHTS MADE IT DIFFICULT TO BRING THE CAR IN FOR A THIRD TIME DURING THEIR BUSINESS HOURS. FIRST CHANCE I GOT I BROUGHT THE CAR BACK TO THE DEALERSHIP A MONTH LATER TO GET IT FIXED AGAIN. I TALKED TO THE DEALER MANAGER AND HE GUARANTEED ME HE WOULD HELP ME WITH THIS ISSUE, HE TOOK ME TO THE FORD SERVICE MANAGER JUST FOR HIM TO TELL ME "ITS NORMAL" FOR THAT CAR TO DO THAT. THEY SAID ALL THEY COULD DO IS SOME COMPUTER RESET TO THE CAR AND GAVE IT BACK TO ME. THE SERVICE MANAGER TOLD ME THE CAR WILL START SHAKING AGAIN EVENTUALLY AND THERE'S NOTHING THEY CAN DO TO FIX THAT PROBLEM BECAUSE THAT'S THE WAY THE TRANSMISSION WAS DESIGNED. I AM IN THE PROCESS OF FILING A LEMON LAW COMPLAINT AGAINST FORD. WILL NEVER BUY ANOTHER FORD VEHICLE AGAIN. *TR
NHTSA ODI 10621511
Aug 7, 2014Transmission & drivetrainElectrical system
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHIFTED INTO A DIFFERENT GEAR INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE COMPUTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,328.
NHTSA ODI 10620743