Oct 26, 2018Fuel system
AFTER FUELING UP A FEW WEEKS AGO, AND STARTING MY CAR RIGHT AFTER, CAR WOULD NOT TURN OVER. WOULD STALL IMMEDIATELY. ONLY COULD START CAR IF I GAVE IT GAS WHEN TURNING IT OVER. THEN, WHEN IDLING AT A STOP, RPM'S WOULD BOTTOM OUT TO WELL UNDER WHERE IT SHOULD (500 OR LESS RPM). CAR SHAKES AND RATTLES AT IDLE. CAR ALSO WILL STALL WHEN SLOWING DOWN TO A STOP. MY CAR HAS STALLED SEVERAL TIMES IN THE PAST 2 WEEKS. SOMETIMES AT A COMPLETE STOP, OTHER TIMES IT HAS STALLED WHILE IN MOTION (INCLUDING 1 STALL IN AN INTERSECTION THAT NEARLY CAUSED ME TO BE HIT) CHECK ENGINE LIGHT IS ON. GOT CODE P144A (PURGE VALVE ISSUE, WITH EVAP LEAK). REPLACED MY VAPOR CANISTER PURGE SOLENOID PER THE CHECK ENGINE CODE. CAR IS STILL HAVING ISSUES.
NHTSA ODI 11142889
Oct 22, 2018SteeringTransmission & drivetrainFuel system
MANY PEOPLE ARE AWARE OF THE TRANSMISSION CONTROL MODULE PROBLEM WITH THE 2013 FORD FOCUS THAT HAS BEEN RECALLED. HOWEVER, I HAVE HAD ANOTHER PROBLEM WITH MY FORD FOCUS THAT I RESEARCHED AND FOUND THAT MANY MORE PEOPLE ARE HAVING THE SAME OR SIMILAR PROBLEM WITH THEIR FUEL TANK COLLAPSING AND NEEDING TO REPLACE MOST OF THE COMPONENTS IN THE ENTIRE FUEL SYSTEM. I HAD THE PURGE VALVE REPLACED AS AN OUT OF POCKET EXPENSE AS MY EXTENDED WARRANTY HAS EXPIRED, HOPING THIS WOULD FIX THE PROBLEM. I WAS INFORMED BY THE MECHANIC THAT TO FIX MY CAR COMPLETELY, IT WOULD MOST LIKELY NEED A NEW FUEL TANK, FUEL PUMP, FUEL FILTER, FUEL LINE AND OF COURSE THE PURGE VALVE ( WHICH I HAD REPLACED ). MY CAR IS ONLY 5 YEARS OLD AND I DO NOT KNOW HOW OR WHY I NEED TO REPLACE THE ENTIRE FUEL SYSTEM. I HAVE SEEN MANY POSTS DESCRIBING THE SAME SITUATION ON CARCOMPLAINTS.COM AND KNOW OF SOMEONE LOCALLY WHO I KNOW PERSONALLY WHO HAS THE EXACT SAME PROBLEM WITH THEIR 2013 FORD FOCUS. WHEN DRIVING, MY ENGINE WILL SHUT OFF COMPLETELY. FROM TIME TO TIME, MY OIL LIGHT WILL COME ON AS MY ENGINE STALLS OUT AND TRIES TO 'DIE' AND I CAN PRESS THE GAS TO 'REVIVE' THE ENGINE AND KEEP IT FROM SHUTTING OFF. THIS REPAIR OF THE FUEL SYSTEM WAS ESTIMATED TO COST $2,000 TO REPAIR AND I JUST DON'T HAVE IT. I LISTED MY CAR ONLINE FOR $5,400 AS IS AND HAVE NO ONE INTERESTED IN IT AT THAT PRICE AFTER I'VE INVESTED NEARLY $20,000 IN THIS CAR IN THE 4 YEARS I'VE BEEN MAKING PAYMENTS, MAINTENANCE AND REPAIRS ON IT. I'VE ALSO HAD THE POWER STEERING REPLACED ON THIS VEHICLE WHEN I HAD AROUND 80,000 MILES ON IT. THE POWER STEERING FAILED WHILE IN MOTION AND ALMOST CAUSED AN ACCIDENT. THIS PARTICULAR VEHICLE IS A DANGEROUS ONE. BUYER BEWARE.
NHTSA ODI 11141739
Oct 22, 2018Fuel systemVisibility & wipers
MY WIFE RAN OUT OF GAS ON THE HIGHWAY, AT HIGHWAY SPEED, WHEN THE GAUGE SAID SHE HAD MANY MORE MILES TO GO UNTIL EMPTY. SHE DID NOT EXPECT TO RUN OUT OF FUEL AND DOING SO CAUSED A GREAT RISK OF PERSON AL INJURY AND EVEN GREATER INCONVENIENCE. THE DEALER MAY WANT TO CHARGE MONEY TO FIX A PROBLEM THAT IS MOST LIKELY THE SAME PARTS THAT I HAVE HEARD ARE ON RECALL FOR THE 2012 FOCUS. THERE ALSO SEEMS TO BE A WIRING ISSUE WITH THE WIPER SYSTEM. IT WAS DISCOVERED TO NOT BE WORKING ONE DAY WHEN I WENT TO USE THE WIPER WASHER FLUID TO CLEAN THE WINDSHIELD. THERE WAS NO FUSE PROBLEMS OR WARNINGS THAT THING MIGHT BE A PROBLEM. THIS IS ALSO MOST LIKELY A RECURRING MODEL YEAR ISSUE THAT HAS NOT BEEN FIXED BUT ALSO HAS NOT BEEN RECALLED YET.
NHTSA ODI 11141866
Oct 13, 2018Fuel system
THIS CAR'S FUEL GAUGE READS IN ERROR. CAR RUNS OUT OF GAS EVEN THOUGH THE FUEL GAUGE READS OVER 100 MILES TO EMPTY. IT HAS HAPPENED TO ME 3 TIMES BEFORE I REALIZED EXACTLY WHAT WAS HAPPENING. TWICE ON THE INTERSTATE AT 70MPH. MY CAR JUST DIEDZ THE GAS GAUGE SHOWED AMPLE GAS WHEN THE CAR WAS NEARLY EMPTY. IT WAS VERY SCARY. TO SIMPLY HAVE THE ENGINE DIE AND COST THRU TRAFFIC TO THE SHOULDER. MY CAR HAS ONLY 28000 MILES ON IT. THE DEALERSHIP TELLS ME A SENSOR FAILED, THE TANK IS WARPED AND THE ENTIRE FUEL SYSTEM MUST BE REPLACED AT A COST OF $2300. IT IS NOT COVERED UNDER ANY WARRANTY AS THE CAR IS OLDER THAN 5 YEARS.
NHTSA ODI 11140081
Sep 28, 2018Fuel system
WHILE DRIVING HOME FROM A VACATION IN FLORIDA ON 9-15-18 (SATURDAY), I WAS DRIVING I75N IN THE THIRD OF FOUR LANES GOING 75-80 MPH. SUDDENLY MY CAR SLOWED DOWN ABRUPTLY, I HELD THE GAS PEDAL TO THE FLOOR BUT THE CAR CONTINUED TO LOSE SPEED. I QUICKLY TURNED ON MY EMERGENCY FLASHERS AND TURN SIGNAL TO GET OVER TWO LANES INTO THE BERM. THANKFULLY I WAS NOT HIT BY THE 80 MPH TRAFFIC SPEEDING BY. ONCE IN THE BERM, THE CAR JUST DIED. IT WOULD NOT TURN ON AGAIN. MY LIGHTS ALL ILLUMINATED, THE GAS LIGHT, THE BATTERY LIGHT, THE SEATBELT LIGHT AND THE OIL LIGHT, A CLICKING NOISE WAS ALSO HEARD. IT WAS 95 DEGREES THAT DAY IN FLORIDA AND I WAS TRAVELING WITH MY SISTER AND MY THREE DOGS. MY DOGS ARE FLAT FACED DOGS WHO CANNOT TOLERATE HEAT. THEY QUICKLY DECLINED AND WERE IN THE PROCESS OF HEAT STROKE AS WE WERE WAITING FOR HELP TO ARRIVE FOR US. WE DID EVERYTHING POSSIBLE TO KEEP THEM COOL WITHOUT THE AIR CONDITIONING WORKING, BUT IT WAS FAILING. WE DID MANAGED TO GET HELP FROM A SEMI TRUCK DRIVER WHO ALLOWED US TO SIT IN HIS AIR CONDITIONED CAB, FINALLY THE DOGS WERE SAFE. WE WAITED FOR THE STATE HWY PATROL AND THE TOW TRUCK. THE TOW TRUCK TOWED MY CAR TO A REPAIR SHOP ABOUT 25 MINUTES AWAY. THE REPAIR SHOP WAS NOT OPEN UNTIL THE FOLLOWING DAY SO WE WERE FORCED TO GET A HOTEL ROOM FOR THE NIGHT. SUNDAY AT NOON, THEY OPENED. TWO AND 1/2 HOURS LATER, THEY CALLED ME TO TELL ME I HAD SIMPLY RUN OUT OF GAS. MY CAR'S GAUGES TOLD ME THAT I HAD 45 MILES TO EMPTY AND 1/4 TANK OF GAS IN THE VEHICLE, SO OBVIOUSLY THIS WAS NOT CORRECT. WE WERE TERRIFIED AND WERE PUT INTO A VERY DANGEROUS SITUATION. WE ALL COULD HAVE DIED WHEN THE CAR STOPPED IN TRAFFIC AND MY PETS FROM THE HEAT. A RECALL NEEDS TO BE MADE ON THIS PROBLEM AS I HAVE READ MANY ACCOUNTS OF OTHERS WHO HAVE LIVED THROUGH IT AS WELL.
NHTSA ODI 11132078
Sep 8, 2018Fuel system
THIS IS A TRANSMISSION ISSUE. THESE TRANSMISSIONS ARE DANGEROUS AND PUT ME AT RISK DRIVING THIS CAR. SOMETHING HAS TO BE DONE ABOUT THESE TRANSMISSIONS. IT'S UNSAFE
NHTSA ODI 11128282
Sep 4, 2018Fuel system
VEHICLE RUNS ROUGH AND STALLS AT IDLE AND LOW SPEEDS. DEALERSHIP STATES THAT FUEL TANK IS COLLAPSING DUE TO DEFECTIVE PURGE VALVE.
NHTSA ODI 11124255
Aug 2, 2018Electrical systemEngineFuel systemFire
ON THURSDAY AUGUST 2, 2018 AROUND 8:30. THE WIRES IN THE DASH BOARD CAUGHT ON FIRE. THE CARD BEGAN TO FILL WITH SMOKE. I COULD SMELL THE BURNING AND I WASN'T SURE OF WHAT WAS HAPPENING. I COULD HEAR A SPARK SOUND AND I COULD TELL THAT THE WIRES WHERE BURNING. THIS WAS AN EXTREMELY DANGEROUS SITUATION, THE ENTIRE CAR MIGHT HAVE CAUGHT ON FIRE , IF MY BOYFRIEND DIDN'T COME AND CONTAIN THE FIRE.
NHTSA ODI 11115481
Aug 2, 2018Fuel systemFire
THE GAS GAUGE IS INCORRECT . NOW I CANT PUMP MORE THAN 2-3 GALLONS AT A TIME. I NOTICED YESTERDAY THAT THE GAS TANK IS LEAKING GAS. TODAY MY VEHICLE CAUGHT ON FIRE DUE TO WIRING ISSUES , AND IF THE FIRE FROM THE WIRES WOULD HAVE MADE CONTACT WITH THE LEAKING GAS , THE OUTCOME WOULD HAVE BEEN FATAL.
NHTSA ODI 11115485
Jul 29, 2018Fuel system
THE CAR'S FUEL GAUGE WAS FLUCTUATING, CAUSING THE CAR TO RUN OUT OF GAS. WHILE DRIVING ON HIGHWAY AND CITY STREETS THE CAR WOULD SHUT OFF (VERY DANGEROUS). IT IS CURRENTLY IN THE SHOP AND WE ARE TOLD THE FUEL TANK AND PUMP HAVE COLLAPSED. HOW CAN THIS BE A NORMAL THING? WE HAVE NOT GOTTEN THE REPAIR BILL YET, BUT FROM WHAT I HAVE READ IT WILL BE $1000-$2000. THIS SHOULD BE A SAFETY RECALL AND COVERED BY FORD!! THIS VEHICLE IS ONLY 5 YEARS OLD. WE BOUGHT A BRAND NEW CAR FOR OUR DAUGHTER TO AVOID THESE ISSUES.
NHTSA ODI 11114368
Jul 17, 2018Fuel system
BOUGHT THIS VEHICLE USED IN MAY 2017. THE PREVIOUS OWNER JUST HAD THE FUEL PUMP REPLACED WHICH COST HIM $700.00. HAD IT ONE WEEK AND IT RAN OUT OF GAS, WHICH ACCORDING TO THE GAUGES, I SHOULD HAVE HAD PLENTY OF GAS. MY SON CAME AND PUT GAS IN AND HE LOOKED UNDERNEATH AND NOTICED THAT MY GAS TANK WAS "DENTED IN." I JUST ASSUMED THE PREVIOUS OWNER HAD HIT SOMETHING AND NEVER GAVE IT ANOTHER THOUGHT. WELL IN THE PAST FEW MONTHS THE "MILES TO EMPTY GAUGE" IS NOT ACCURATE AND I RAN OUT OF GAS AGAIN WHEN IT SAID I HAD 70 PLUS MILES TO EMPTY AND NOW THE GAS GAUGE IS INCORRECT WITH FLUCTUATIONS FROM A QUARTER TO THREE QUARTERS FULL. IM NOW AT THE POINT WHERE I HAVE TO SET MY TRIP METER TO GAUGE WHEN I AM CLOSE TO EMPTY. I ONLY HAVE 80,000 MILES AND AM OUT OF WARRANTY. THIS SHOULD BE SOMETHING THAT FORD FIXES SINCE IT IS OBVIOUSLY AN ONGOING PROBLEM. THEY ISSUED A RECALL FOR THE FUSIONS FOR THE EXACT SAME ISSUE, BUT NOT THE FOCUS?? FROM WHAT I HAVE BEEN TOLD, FORD ONLY ISSUES RECALLS IF THE GOVERNMENT FORCES THEM TOO!! THIS FIX ON THIS CAR WILL COST ME $3000. !!!!
NHTSA ODI 11111831
Jul 9, 2018Fuel system
EVAP CHECK VALVE (OR PURGE VALVE) STOPPED WORKING CAUSING THE PLASTIC GAS TANK TO BEGIN TO IMPLODE ON ITSELF. DAMAGING THE ENTIRE CANISTER SYSTEM. TO THE TUNE OF AN ESTIMATED $1,800 PARTS AND LABOR TO GET IT FIXED.
NHTSA ODI 11110279
Jun 29, 2018Fuel system
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE INADVERTENTLY DECELERATED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JORDAN FORD LTD. (13010 I-35, LIVE OAK, TX) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK HAD COLLAPSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT SHE COULD FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
NHTSA ODI 11104688
Jun 26, 2018Fuel system
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS CRUSHED DUE TO A COLLAPSED FUEL TANK. THE VEHICLE WAS AT THE INDEPENDENT MECHANIC FOR REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 117,000.
NHTSA ODI 11103975
Jun 11, 2018EngineFuel system
AFTER FILLING UP THE TANK WITH GAS, THE VEHICLE STUTTERS AND FEELS LIKE IT'S JUMPING WHEN I AM AT A STOP LIGHT AND START TO GO. THE GAS GAUGE GOES UP WHILE I AM DRIVING AND THE VEHICLE RUNS OUT OF GAS RANDOMLY. I WAS PARKED AT MY HOUSE AND IT WOULDN'T CRANK WHEN I RAN OUT OF GAS THE 1ST TIME (ABOUT THREE WEEKS AGO) AND THE 2ND TIME (6/6/2018), I WAS ON THE INTERSTATE AND THE VEHICLE DIED DUE TO NO GAS, YET THE GAUGE WAS NOT ON EMPTY. FORTUNATELY I WAS ABLE TO GET OFF THE SIDE OF THE ROAD AND CALL ROADSIDE ASSISTANCE. THE VEHICLE IS NOW AT AT FORD SERVICE REPAIR SHOP AND I AM WAITING TO HEAR FROM THEM BUT THE SERVICE REPAIRMAN SAID THIS IS A COMMON PROBLEM, THAT HE HAD THE SAME VEHICLE IN THE WEEK BEFORE WITH THIS SAME ISSUE. LAST FRIDAY, I HAD A CUSTOMER SERVICE REPRESENTATIVE WITH A FORD DEALERSHIP TELL ME THIS IS A COMMON PROBLEM THAT OCCURS IN THIS VEHICLE. OBVIOUSLY RUNNING OUT OF GAS RANDOMLY IS VERY DANGEROUS. THERE NEEDS TO BE A RECALL ON THIS IMMEDIATELY TO SAVE LIVES. FORD NEEDS TO TAKE RESPONSIBILITY FOR THIS MANUFACTURING DEFECT.
NHTSA ODI 11101075
May 28, 2018EngineFuel system
AUTO STOP WORKING AND SUDENLY SHIFT OFF UN HIGHWAYS WITH UNKNOWN RASONS OR CAUSE. THIS IS EXPRIENCE AT LEASE 2 OR 3 TIMES DAILY. SEVERAL WARNING LIGHTS COMES ON. THEN YOU NEED TO STOP AND RESTART. THIS IS DANGEROUS WHEN IT HAPPENS IN HIGHWAYS.
NHTSA ODI 11098280
May 28, 2018Fuel system
THE CAR IS STALLING AND HAS A ROUGH IDLE. WITHIN 2 WEEKS MY CAR STALLED AND THEN SHUT DOWN WHILE DRIVING 55 MPH ON THE HIGHWAY AND WOULD NOT RESTART OR STAY ON ONCE I GOT IT PULLED OVER TO SIDE OF THE ROAD. I WAS LUCKY THAT THERE WAS NO ONE DIRECTLY BEHIND ME ON THE ROAD OTHERWISE IT WOULD HAVE BEEN A REALLY BAD DISASTER. GAS MILEAGE SAID I HAD OVER 100 MILES TO EMPTY. PAID TO GET IT TOWED TWICE AND WHEN TAKEN TO THE MECHANIC HE TURNED IT ON (AFTER 2 HOURS) AND THE CAR SHOWED EMPTY 0 MILES/FUEL. HE PUT A FEW DOLLARS IN GAS AND IT RAN JUST FINE. SINCE THEN I CANNOT TRUST THE FUEL READING OF MILEAGE. FORD DEALER SAYS THERE IS NO RECALL ON FUEL SYSTEM BUT THEY ARE HAPPY TO DO A DIAGNOSIS FOR OVER $100 AND THEN THEY CAN TELL ME WHATS WRONG WITH IT. NOT AN AFFORDABLE SOLUTION AT THIS TIME OTHER THAN TO PUT GAS IN IT AFTER I DRIVE EVERY 50 MILES. SOUTH BOSTON, VA
NHTSA ODI 11098319
May 15, 2018Fuel system
MY CAR SMELL LIKE GAS AND AFTER IPUT GAS IN THE CAR IM UNABLE TO START IT. MY FRONT DOOR ITS CLOSING AS IF THE LATCH HAS BROKEN, BUT IT LOOKS OK
NHTSA ODI 11093882
Mar 28, 2018Fuel system
VEHICLE STALLS WHILE DRIVING, RPMS DROP AND CAR LOSES POWER. CHECK ENGINE LIGHT, ERROR CODE SAYS CHECK GAS CAP (THERE ISN'T ONE). VACUUM EFFECT SO STRONG THAT IT IS DIFFICULT TO ADD GASOLINE TO VEHICLE. WILDLY VARYING GAS GAUGE READINGS.DEALER DIAGNOSTIC REVEALS FAILED PURGE VALVE HAS RESULTED IN COLLAPSED GAS TANK AND DAMAGED FUEL PUMP. MULTIPLE OCCASIONS VEHICLE STALLED WAS IN MOTION AND WHILE STOPPED.
NHTSA ODI 11081893
Feb 14, 2018Electrical systemEngineFuel system
FORD FOCUS SHUTS OFF WHEN YOU PRESS THE BRAKES. IT CRANKS BACK UP FINE BUT WHENEVER YOU PULL OFF AND STOP OR TRY TO SLOW DOWN THE CAR WILL SHUT DOWN. IT IS HAPPENING CONSTANTLY NOW.
NHTSA ODI 11072961
Nov 30, 2017Electrical systemFuel system
WE HAD HE CHECK ENGINE LIGHT COME. A CHECK OF THE CODE SHOWED A FUEL DELIVERY SYSTEM PROBLEM. WE ALSO NOTICED THAT WHEN TRYING TO FUEL THE VEHICLE WHEN PLACING THE FUEL NOZZLE INTO THE FUEL FILL A RUSH OF AIR WOULD ESCAPE. AFTER FUELING THE CAR WOULD NOT START. ONCE WE GET THE CAR STARTED IT WOULD RUN ROUGH FOR SEVERAL MILES. ALSO, THE FUEL GAUGE WAS WRONG. THE FUEL GAUGE WOULD SHOW 1/2 TANK BUT WE RAN OUT OF GAS. THE MECHANIC HAD TO REPLACE THE FUEL TANK, OUR MECHANIC HAD TO REPLACE THE FUEL TANK, PURGE VALVE AND ASSOCIATED HOSES, FUEL PUMP. ALSO, ANOTHER PROBLEM AROSE WITH THE INSTRUMENT CLUSTER. ALL OF THE GAUGES INCLUDING THE RADIO WENT BLANK AND WOULD NOT FUNCTION. THE MECHANIC HAD TO DISCONNECT THE BATTERY AND RESET THE COMPUTER FOR THE INSTRUMENTS AND RADIO TO BEGIN WORKING AGAIN.
NHTSA ODI 11051473
Nov 28, 2017Electrical systemLightsFuel system
ALL LIGHTS COME ON AND THE TRANSMISSION JERKS AND HAZING IN MOVEING AND THE ELECTRIC WITH THE TRUNK AND LIGHTS AND THE DOORS AND THE ALARM. BEEN HAVING PROBLEMS FOR ABOUT A YEAR.
NHTSA ODI 11051111
Nov 28, 2017Electrical systemLightsFuel system
I BOUGHT THIS CAR AT HONDA IN ARLINGTON OFF OF 20 HWY IN 2013 I TOOK IT BACK WHEN I BOUGHT IT THAT WAS PRE USED , AND THEN IT SEEM LIKE THEY DID NOT WANT IT BACK AND NEVER WANT TO FIX IT . AND THE TRANS MISSION IS NOT WANT TO PUT DUE TO A LOUD NOISE, AND THEN THE TRUCK WANT OPEN AND THE LIGHT WANTED GO OFF AND THE ALARM WANT COME ON, TAKEN TO DON DAVIS AND THEY WANT TO CHARGE ME AND I AM DISABLE, AND I HAVE MY LITTLE GRANDCHILD THAT IS 6 MONTHS OLD AND SHE RIDE EVERYDAY AND I HOPE WE DON'T GET IN THIS CAR. PLEASE HELP US I HAVE PUT THIS ON MANY TIMES. THE DOOR WAS A RECALL AND WHEN TO DON DAVIS AND THEY ARE HAVE WAY FIX. PLEASE HELP!!!!!!!!
NHTSA ODI 11051123
Nov 3, 2017EngineFuel system
I HAVE A CHECK ENGINE LIGHT THAT IS ON FOUND OUT ITS A EVAP LEAK GAS GAUGE NOT WORKING RAN OUT OF GAS CAN NOT PUT GAS ON GAS TANK WITH A GAS CAN IF I TRY IT POURS OUT THE BOTTOM WHEN I START VEHICLE IT SHUDDERS AND WANTS TO DIE OUT ON ME LACK OF POWER WHEN I PRESS ON THE GAS PEDAL AND TICKING SOUND IN ENGINE ALSO DOOR LATCH ON PASSENGER BACK DOOR DOES NOT UNLOCK UNLESS I PUSH THE BUTTON UNLOCK 2 OR 3 TIMES
NHTSA ODI 11043137
Nov 1, 2017Fuel system
VEHICLE WOULD SUDDENLY TURN OFF WHILE RUNNING. HAPPENED TOO MANY TIMES WHILE ON THE FREEWAY THAT ALMOST CAUSE ACCIDENTS, EVEN ON STREET FROM THE STOP LIGHTS IT WOULD JUST TURN OFF. ONE IS ISSUE IS THE FAULTY FUEL GAUGE, IT WOULD SAY THAT THE FUEL TANK IS FULL BUT HALFWAY EMPTY OR EMPTY. DID SOME RESEARCH ONLINE AND FOUND OTHER OWNERS HAVE THE SAME ISSUE OF THE VEHICLE SHUTTING OFF WHILE RUNNING. ACCORDING TO SOME REPORTS, OTHER OWNERS HAVE HAD TO REPLACED THE FUEL TANK THAT WAS DEFORMED DUE TO THE ISSUE OF FAULTY FUEL GAUGE. OTHER REPORTED OF REPLACING FUEL PUMP, PURGE VALVE AND OR EMISSION CANISTER. I CONTACTED FORD ABOUT THE ISSUE AND IT SEEMS LIKE IT'S SOMETHING THEY DON'T WANT TO TALK ABOUT BUT THEY KNOW THERE AN ISSUE. THEY WON'T GIVE ME A DIRECT ANSWER TO MY QUESTIONS. SO FAR, I HAVE NOT HEARD ANY REPORTS OF FATALITY ABOUT THIS ISSUE BUT WE WERE CLOSE, AS RECENTLY AS YESTERDAY MORNING WHEN MY COUSIN WAS DRIVING ON THE FREEWAY WITH AN 18-WHEELER BEHIND HIM WHEN THE CAR'S ENGINE JUST SHUTS OFF. THIS HAPPENS QUITE A FEW TIMES. WHAT'S WORST ABOUT THIS IS FORD WON'T EVEN TALK TO THE OWNERS ABOUT THIS ISSUE. I TRIED TO GET SOME ANSWER FROM THEM BUT THEY WON'T SAY A WORD. IT'S FRUSTRATING! THE CAR IS ONLY 4 YEARS OLD AND UNDER 75K MILES, HAVING THIS ISSUE THAT WOULD COST THOUSANDS OF DOLLARS TO FIX. IT'S NOT THE OWNERS FAULT BUT MANUFACTURER'S FAULT OR ISSUE. THEY NEED TO OWN UP ON THIS PROBLEM BEFORE SOME GETS KILLED ON THE FREEWAY. WHEN IS FORD GOING TO STEP ON THIS? HOW ABOUT NHTSA, WHAT ARE YOU GOING TO DO ABOUT THIS? WE, THE OWNERS NEED ANSWER AND WE NEED SOLUTION FROM FORD ABOUT THIS SAFETY ISSUE. WHILE NO ONE IS DEAD YET, NOW IS THE TIME TO ASSESS THIS PROBLEM. NHTSA, PLEASE HELP US FIX THIS PROBLEM.
NHTSA ODI 11042010