What 2,157 owners told NHTSA about the 2013 Ford Focus Bev

TRANSMISSION SHUDDER, ROUGH SHIFT, HESITATION, GRINDING NOISE ON ACCELERATION. UNSAFE TO DRIVE ON SLIPPERY ROAD CONDITIONS

NHTSA ODI 10854535

WE HAD PROBLEMS WITH THE TRANSMISSION SINCE WE BOUGHT THE CAR ON 11/16/12. WE EXPERIENCE SUDDEN LURCHES FORWARD WHEN PRESSING ON THE GAS PEDAL, DELAYED ACCELERATION WHEN TAKING OF, SUDDEN LOSS OF FORWARD PROPULSION, TRANSMISSION SLIPPING, DELAYED GEAR ENGAGEMENT, HARD OR ERRATIC SHIFTS AND TRANSMISSION ENGAGEMENT FAILURE WHILE DRIVING. DUE TO ALL THESE PROBLEMS WE ONCE LOST CONTROL OF THE CAR WHILE DRIVING ON A CITY STREET AT 55 MILES PER HOUR AND HAD TO STOP ON THE SIDE OF THE ROAD. WE HAVE TAKEN THE CAR AT LEAST 8 TIMES TO GET SERVICED AND THE THE PROBLEM DOES NOT GET RESOLVED.

NHTSA ODI 10853763

TRANSMISSION JERKS AND HESITATES WHEN PULLING OUT SINCE THE DAY I BOUGHT IT 2 YRS AGO. TALKED TO THE DEALER AND WAS TOLD IT WAS NORMAL. HAD A COMPUTER UPDATE DONE AND STILL THE THE SAME. AS OF RECENTLY THE PROBLEM GOT WORSE. I WAS AT A RED LIGHT IN THE MIDDLE OF A BUSY INTERSECTION WHEN THE LIGHT CHANGED I PULLED OUT AND THEN THE TRANSMISSION WOULD NOT SHIFT AND I WAS STUCK SIDEWAYS IN THE MIDDLE OF THE INTERSECTION WITH ONCOMING TRAFFIC. I SHUT THE CAR OFF AND RESTARTED IT AND WAS ABLE TO GET OFF THE ROAD THEN IT DID THE SAME THING AGAIN. I AGAIN SHUT IT OFF AND LET IT SIT FOR ABOUT 15 MIN TRIED IT AND WAS ABLE TO MAKE IT BACK HOME. SINCE THEN IT HAS HAPPENED A FEW MORE TIMES WITH THE SAME RESULT. I HAVE RESEARCHED AND SEEN ALOT OF OTHER PEOPLE ARE HAVING SIMILAR PROBLEMS AND FORD IS AWARE AND YET NOTHING . MY FACTORY WARRANTY HAS EXPIRED AND I CANNOT AFFORD REPAIR COSTS THAT ACCORDING TO REPORTS DOES NOT COMPLETELY FIX THE PROBLEM ANYWAY NOR CAN I AFFORD TO REPLACE THE CAR BECAUSE I OWE MORE THAN IT IS WORTH. ANY INFORMATION OR HELP WOULD BE GREATLY APPRECIATED.

NHTSA ODI 10853784

DRIVERS SIDE DOOR FAILS TO LATCH

NHTSA ODI 10853445

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT ANY SPEED, THE VEHICLE JERKED, STALLED, AND LOST POWER. THE FAILURE BEGAN IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED BY A LOCAL DEALER FOR THE TCM/PCM CONTROL MODULE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE CLUTCH ASSEMBLY IN SEPTEMBER 2015. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER ELEVEN TIMES. THE DEALER CONTINUED TO REPROGRAM THE TCM AND THE PCM, STATING THAT THE TRANSMISSION ASSEMBLY NEEDED TO BE REPLACED. THE PART WAS ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS A CHARACTERISTIC OF THE TRANSMISSION. THE CONTACT WAS ADVISED TO PLACE 50 PERCENT PRESSURE ON THE ACCLERATOR PEDAL. THE FAILURE MILEAGE WAS 17,858.

NHTSA ODI 10852736

I PURCHASED THE CAR IN QUESTION USED FROM CARMAX IN BOYNTON BEACH, FLORIDA ON THE FIRST WEEK OF MARCH 2016. THE FORD FOCUS HAD APPROX. 29,200 MILES ON THE ODOMETER. DURING THE FIRST 200 MILES, I NOTICED THE CAR SHIFTING ROUGHLY FROM FIRST TO SECOND, AND SECOND TO THIRD GEARS. THE ERRATIC OPERATION WAS MOST NOTICEABLE WHEN THE ENGINE WAS WARM. WHEN ACCELERATING FROM A FULL STOP, THE VEHICLE WOULD SHUDDER AND JERK SOMETIMES. I TOOK THE CAR BACK TO CARMAX AFTER THREE DAYS OF SHIFTING PROBLEMS. REPRESENTATIVES OF CARMAX TOOK THE CAR TO AUTONATION FORD IN DELRAY BEACH, FLORIDA FOR INSPECTION AND DIAGNOSIS. THE DEALER CONFIRMED THERE WERE POWERTRAIN PROBLEMS. NOW, I HAVE BEEN ADVISED THAT THERE ARE FIELD SERVICE BULLETINS PERTAINING TO THE TRANSMISSION CONTROL MODULE, SHAFT SEAL, AND CLUTCHES. FORD HAS ADVISED ME THAT THE CLUTCHES NEED TO BE REPLACED AND ARE ON BACKORDER FOR AT LEAST 8 TO 10 WEEKS. IT IS LIKELY I WILL BE WITHOUT MY CAR FOR THREE MONTHS OR LONGER.

NHTSA ODI 10852350

TRANSMISSION DOES NOT SHIFT INTO GEARS AS IT SHOULD ,NO POWER GOING UP HILL.SOUNDS LIKE MOTOR GOING TO FALL OUT WHEN YOU PARK.THESE HAPPENS SEVERAL TIMES AND AT DIFFERENT PLACES

NHTSA ODI 10852456

THE SO CALLED AUTOMATIC TRANSMISSION , SLIPS AND CHATTERS WHEN STARTING FROM A STOP. THE ISSUE IS WORST WHEN TRYING TO START FROM A STOP ON ANY INCLINED ROAD OR TRYING TO MAKE A TURN, THE CAR HAS BEEN REFLASHED IN FEB 2016 AS PER THE TSB, I WAS TOLD BY THE DEALERSHIP THAT I HAD TO DRIVE IT FOR A MIN OF 600 MILES BEFORE THEY WOULD RETEST IT, THE ISSUE IS IT IS WORSE AFTER THE REFLASH PROGRAMING OF THE TRANSMISSION CONTROL MODULE. I HAVE TIMES WHEN TRYING TO ACCELERATE , THAT THE DASH WARNING LAMPS COME ON AND BUZZERS GO OFF, THE CAR WON'T MOVE THEN BANG IT MOVES ,A TOTALLY UNSAFE CAR ,ESP.IN THE EYES OF A NOW RETIRED MASTER AUTO TECH WHO FIXED CARS FOR 45 YEARS.

NHTSA ODI 10852117

70 AMP FUSE BLOWS WHILE DRIVING, SEEMINGLY AT RANDOM TIMES. THIS FUSE FEEDS POWER TO A FUSE PANEL LOCATED IN TRUNK. WHEN THIS FUSE BLOWS THE RADIO, POWER WINDOWS, POWER LOCKS, POWER SEATS AND HEATED SEAT FUNCTION, PARKING AID SYSTEM, AND SMART KEY SYSTEM DO NOT FUNCTION. DUE TO THE SMART KEY NOT WORKING IT MAKES THE CAR EXTREMELY DIFFICULT TO RESTART IF IT HAD BEEN SHUT OFF. IF THE ISSUE HAPPENS WHILE DRIVING THE CAR WILL CONTINUE TO RUN NORMALLY OTHER THAN THE NOTED SYSTEMS. I HAD THE CAR AT THE DEALER TWICE FOR A TOTAL OF TWO WEEKS, THEY WERE UNABLE TO DUPLICATE THE ISSUE AFTER REPLACING THE FUSE AND DRIVING THE CAR AROUND TOWN. I GOT THE CAR HOME TODAY AFTER IT'S SECOND TRIP TO THE DEALER AND TOOK APART A PANEL IN THE TRUNK THAT COVERS THE SUSPECT FUSE PANEL AND WIRING. I FOUND THAT THE WIRE BUNDLE FOR THIS FUSE BOX RUNS THROUGH A PLASTIC GUARD UNTIL ABOUT A FOOT AWAY FROM THE FUSE BOX, WHEN THE WIRES EXIT THIS GUARD THEY RUN TIGHT AROUND THE EDGE OF THE TRUNK AND COME INTO CONTACT WITH A SHARP METAL EDGE, THIS EDGE HAD CUT THROUGH THE INSULATION OF THE MAIN POWER FEED AND SHORTED OUT. I HAVE ATTACHED PICTURES OF WHAT I FOUND. WHILE THE CIRCUIT WAS PROTECTED BY A 70 AMP FUSE, IT STILL MUST HAVE CREATED A GOOD AMOUNT OF HEAT DURING THE TIME IT WAS SHORTED, AND THERE IS A FELT PANEL NOT A FEW INCHES AWAY.

NHTSA ODI 10851717

DURING A ROAD TRIP WHILE ON A HIGHWAY ONRAMP GOING MOSTLY STRAIGHT AT GRADUAL ACCELERATION, EXPERIENCED COMPLETE FAILURE OF THE COMPUTER SYSTEM, BEGINNING WITH ERRATIC CHANGING OF GEARS ROCKING ME BACK AND FORTH IN MY SEAT, TO INFOTAINMENT DISPLAY SHUTDOWN, TO ENGINE STOPPING. HAD TO EXIT HIGHWAY AND 'REBOOT' THE SYSTEM TO CONTINUE TRAVELLING. AFTER INITIAL REPAIRS, STILL EXPERIENCED HARSH GEAR SHIFTS UP TO AND INCLUDING PRESENT DAY. GEAR SHIFTS COULD EASILY AFFECT THE CONTROL OF THE VEHICLE. TO MY UNDERSTANDING, THE FAULT IS HOW THE COMPUTER USES THE DUAL-CLUTCH SYSTEM TO SHIFT GEARS. I HAVE BEEN TOLD THAT AT TIMES, THE CAR DID NOT KNOW WHAT GEAR IT WAS IN. THERE HAVE BEEN MULTIPLE RECALLS REGARDING THESE ISSUES WITH THIS AND OTHER FORD MODELS WITH THIS CLUTCH SYSTEM. THERE ARE OTHER WORK REPORTS, BUT I WAS UNABLE TO FIT THEM WITHIN YOUR UPLOAD LIMITATIONS.

NHTSA ODI 10851036

ENGINE WILL STOP RUNNING INTERMITTENTLY WHILE DRIVING ON CITY STREETS OR WHILE TURNING OFF OF A HIGHWAY. ALSO, OCCASIONALLY WILL DIE AT A STOP LIGHT. VEHICLE HAS A ROUGH AND ERRATIC IDLE WHILE STOPPED AT A TRAFFIC LIGHT. SOMETIMES IDLING SO LOW AS TO ALMOST DIE. OTHER TIMES IDLING AT 1400 OR 1500 RPMS

NHTSA ODI 10851128

I HAVE A 2013 FOCUS AND ON 3/14/16 ON MY WAY HOME ON THE FREEWAY, MY OIL & BATTERY LIGHT STARTED FLICKERING ON AND OFF AT THE SAME TIME AND AS IT DID THE CAR WAS STALLING OUT. I PUT MY 4-WAY FLASHERS ON, SLOWED DOWN AND MOVED TO THE RIGHT LANE AS A SAFETY MEASURE. AFTER ANOTHER FEW MILES BOTH LIGHTS CAME ON AND STAYED ON AND THE CAR SHUT DOWN. I PULLED OVER TO THE BERM, WAITED A FEW MINUTES, TRIED STARTING, IT STARTED AND DROVE HOME WITH NO ISSUES. I DROVE TO WORK THE NEXT DAY WITH NO ISSUES. ON THE WAY HOME THINGS STARTED HAPPENING AGAIN, THE CAR SHUT DOWN, BUT THIS TIME AFTER WAITING A FEW MINUTES THE CAR NEVER STARTED. I HAD IT TOWED TO THE DEALER AND THEY FOUND THAT A WIRING HARNESS WAS UP AGAINST THE THROTTLE BODY AND WORE THROUGH THE PROTECTIVE INSULATING TAPE, THEN THE WIRES CAUSING THE PROBLEM. ALSO, IN SPEAKING TO THE MECHANIC HE SAID THAT THE BRACKET THE HARNESS WAS USING TO KEEP IN PLACE WAS CAUSING IT TO BE UP AGAINST THE THROTTLE BODY SO HE UNCLIPPED THE BRACKET. I'M GOING TO CALL THE FORD CUSTOMER SERVICE CENTER TO DISCUSS. ANOTHER ISSUE WAS THAT THE "BOOK" SAID IT WOULD TAKE 3 HOURS, BUT ONLY TOOK 2. AND YES THEY TRIED TO CHARGE ME FOR THE 3. INTERESTING AT $125/ HOUR, THAT WOULD BE $250/ HOUR THEY'RE MAKING WHILE THE MECHANIC STARTS ON THE NEXT CAR! UNBELIEVABLE.

NHTSA ODI 10850335

THE DRIVER SIDE REAR DOOR LATCH STOPPED WORKING. THE DOOR WILL NO LONGER REMAIN CLOSED. I GOT INTO THE VEHICLE AND STARTED IT UP AND NOTICED THE WARNING LIGHT ABOUT THE DOOR BEING AJAR. I TRIED TO CLOSE IT BUT IT WOULD NOT LATCH AND THE WARNING WOULD NOT TURN OFF. I HAD TO TIE THE DOOR SHUT SO I COULD DRIVE THE VEHICLE HOME.

NHTSA ODI 10850214

I CAN'T START THE CAR OR IT RANDOMLY WILL NOT START. I LEAVE HEADING TO WORK EVERYTHING IS OK, CAR STARTS NO PROBLEM. WHEN I GET BACK INTO THE CAR AND TRY TO DRIVE HOME OR STORE. CAR WILL NOT START, DASHBOARD SAYS CAR IS IN PARK OR NEUTRAL. WHEN I TURN KEY TO THE ON POSITION, I MOVE THE GEAR SHIFT TO OTHER GEARS, STILL DASHBOARD SAYS IT'S IN PARK. MY T-MOBILE MORE THAN LIKELY WENT OUT BUT, THEY CAN'T REPLACE IT UNTIL MY CHECK ENGINE LIGHT COMES ON FOR THE CODES FOR MY TCM. IF THE PROBLEM FOR THE CAR IS KNOWN FOR HAVING BAD SEALS AND TCM, WHY NOT JUST REPLACE IT. THIS WILL BE THE 3 TIME I HAVE TAKING MY CAR BACK TO THE DEALER, AND THERE ONLY SOLUTION IS REPROGRAMMING THE CAR COMPUTER. I HAVE TAKEN IT TWICE THIS WEEK ALONE.

NHTSA ODI 10850299

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V813000 (ELECTRICAL SYSTEM) AND 14V495000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

NHTSA ODI 10849749

PURCHASED A USED 2013 FOCUS IN JANUARY OF 2014. DROVE FINE FOR THE FIRST 6 MONTH BUT SINCE THEN HAVE HAD IT IN THE DEALERSHIP 3 SEPARATE TIMES FOR TRANSMISSIONS ISSUES (IN UNDER 9 MONTHS) EACH TIME FORD CLAIMING IT FIXED THE ISSUE. NEW HARDWARE FORD IS CLAIMING TO HAVE PUT IN THE CAR IS FAILING AGAIN. LATEST FAILURE OCCURRED AT AN INTERSECTION WHERE I LOST THE ABILITY TO ACCELERATE COMPLETELY AND HAD TO GET OUT AND PUSH THE CAR WITH OTHER MOTORISTS TO SAFTEY. THE CAR THEN HAD TO BE TOWED TO THE DEALER. THIS NATURE OF THIS FAILURE IS GOING TO EVENTUALLY CAUSE SOME SERIOUS INJURIES AND CRASHES IF IT HASN'T ALREADY. GIVEN THE NUMBER OF COMPLAINTS I URGE THE NHTSA TO OPEN AN INVESTIGATION INTO THIS.

NHTSA ODI 10849672

CPSC: 2013 FORD FOCUS: CONSUMER STATED WHILE TRYING TO SHUT THE FRONT PASSENGER SIDE DOOR, THE LATCH FAILED AND CAUSED THE DOOR TO BOUNCE BACK. *SS

NHTSA ODI 10849545

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE MADE A LOUD NOISE AND JERKED FORWARD WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER A MANUFACTURER'S RECALL, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND NHTSA CAMPAIGN NUMBER WERE UNKNOWN.

NHTSA ODI 10845797

WHILE ON A HIGHWAY (AUGUST 2015), VEHICLE TRANSMISSION BEGAN TO SLIP FOLLOWED BY THE CAR SHUTTING OFF WHILE DRIVING AT FREEWAY SPEEDS, VEHICLE WOULD NOT TURN BACK ON AND LEFT ME STRANDED IN THE MIDDLE OF THE HIGHWAY. NOVEMBER 2015, WHILE DRIVING ALONG FREEWAY, CAR TRANSMISSION BEGAN TO SLIP, CAUSING THE CAR TO AGAIN SHUT OFF COMPLETELY WHILE DRIVING AT 65MPH. DECEMBER 2015, DRIVING ON A CITY STREET, ONCE AGIN TRANSMISSION STARTED SLIPPING AND VEHICLE SHUT OFF IN MID MOTION WHILE GOING 30 MPH. IN FEBRUARY 2016, VEHICLE STARTED NORMALLY, ONCE WE PULLED OUT ONTO A ROAD, CAR BEGAN VIOLENTLY BUCKING TRANSMISSION SEEMED TO ENGAGE THEN DISENGAGE PLACING THE VEHICLE IN DANGER OF BEING HIT BY CARS FROM BEHIND, AND JOSTLING PASSENGERS SUBSTANTIALLY. IN MARCH 2016, VEHICLE WAS DRIVING 70 MPH DOWN FREEWAY WHEN TRANSMISSION SLIPPED, THE TRANSMISSION THEN SEEMED TO ENGAGE NORMALLY AGAIN, BUT AS VEHICLE EXITED FREEWAY ON FEEDER ROAD, TRANSMISSION DISENGAGED, BUCKING CAR, DRIVER HAD GAS PEDAL FLOORED AND THE VEHICLE WOULD ONLY MOVE A FEW FEET. AFTER TRANSMISSION RE ENGAGED, THE CAR LURCHED FORWARD WITHOUT DRIVERS FOOT ON GAS, PUTTING VEHICLE AT RISK FOR HITTING CAR IN FRONT OF IT. EACH TIME VEHICLE HAS HAD AN INCIDENT, WE HAVE TAKEN IT TO A LOCAL FORD DEALERSHIP, TRANSMISSION COMPUTER MODULE WAS REPLACED, CLUTCHES REPLACED, TRANSMISSION RE PROGRAMMED 3 TIME, PCM REPLACED. EACH TIME VEHICLE HAS BEEN GIVEN BACK WITHIN A MONTH THEIR IS AN ISSUE. FORD HAS TOLD US THAT THEY REALLY DO TO HAVE A FIX FOR THE PROBLEMS, AND EACH TIME WE ARE GIVEN AN UNSAFE VEHICLE BACK THAT HAS IMPOSED DANGER ON OUR LIVES AND OTHERS ON MULTIPLE OCCASIONS. FORD EVEN RETURNED VEHICLE AFTER IT HAD STALLED ON THEM, BECAUSE THEY COULD NOT FIND ANYTHING ELSE WRONG. WE HAVE BEEN VERY LUCKY THAT EACH INCIDENT HAS NOT RESULTED IN A CRASH.

NHTSA ODI 10845861

HAVE HAD CAR IN FOR MULTIPLE TRANSMISSION ISSUE'S. DROPPED OFF TO DEALER WAS TOLD CLUTCH WAS BAD AND PART IS ON BACK ORDER.THIS WILL BE THE FOURTH CLUTCH INSTALLED HAVE TALKED TO FORD AND THE BBB NO HELP.THE CAR HAS LESS THAN 60,000 MILE BEEN THROUGH FOUR CLUTCHES AND TWO TCM'S. EVERY FOUR MONTH CAR AT DEALERSHIP GETTING TRANSMISSION WORK DONE.WITH ALL THE ISSUE'S OF THE CAR VALUE HAVE DECREASED VALUE . AND WILL GO UPSIDE DOWN IF TRYING TO GET RID OF MY LEMON. I WILL NEVER BUY FROM FORD AGAIN AND AM VERY DISAPPOINTED IN THERE HANDLING OF THE PROBLEMS.

NHTSA ODI 10839800

TRANSMISSION SHUDDERS WHEN SHIFTING FROM 1ST TO 2ND. IT ALSO SHUDDERS AT HIGHER SPEEDS, SOMETIMES VIOLENTLY. IT HAS BEEN IN FOR SERVICE TWICE IN LESS THAN A MONTH. THE FIRST TIME THEY UPDATED THE COMPUTER AND IT STILL SHUDDERED ON THE WAY HOME. THE SECOND TIME FORD REPORTED THAT THE VEHICLE "HAS THE LATEST CALIBRATION AND RPMS ARE WITHIN FORD SPEC AT THIS TIME."

NHTSA ODI 10839634

I PURCHASED MY USED 2013 FORD FOCUS IN 2015 WITH NO NOTICE OF THE POTENTIAL CLUTCH/POWERSHIFT RECALL BY THE DEALER. IN DECEMBER I RECEIVED THE NOTICE OF RECALL AND BROUGHT IT TO A DEALER. THEY RAN THE SOFTWARE FIX. IT DID NOT FIX THE CLUTCH SHUDDER, HOWEVER THEY REMOVED THE OPEN RECALL OFF OF THE SAFERCAR.GOV SITE DESPITE MY RESERVATIONS. THE DEALER WAS UNCONCERNED, BUT TOLD ME IT WOULD TAKE AT LEAST 6-8 WEEKS TO GET A NEW CLUTCH AND THAT THAT SHOULD FIX THE PROBLEM. THE SHUDDER HAS GOTTEN SO BAD THAT THE CAR IS NEARLY UN-DRIVEABLE AND UNSAFE WHEN I DO DRIVE IT TO WORK. IT SHUDDERS AND WON'T UPSHIFT AND WON'T ACCELERATE WHICH IS VERY PROBLEMATIC WHEN ONE IS TRYING TO DRIVE IN TRAFFIC AND AVOID HURTING ONESELF, OTHER DRIVERS, OR PEDESTRIANS. I TOOK MY COMPLAINT TO FORD MOTOR COMPANY AS I WANTED A LOANER CAR OR SOMETHING UNTIL THEY COULD FIX MY CAR, HOWEVER THEY HAVE ONLY GIVEN ME A CASE NUMBER AND TOLD ME THAT THERE IS NOW NO ESTIMATED DATE TO GET A NEW CLUTCH FOR MY CAR. I AM NOW FORCED TO DRIVE AN UNSAFE CAR AS THEY ARE UNWILLING AND UNABLE TO FIX MY CAR OR FIND ANOTHER SOLUTION FOR ME.

NHTSA ODI 10837320

FORD FOCUS PURCHASED IN 2013. TRANSMISSION IN FOR REPAIRS TOTAL OF FIVE TIMES. TWO OF THOSE FIVE TIMES, VEHICLE HAD TO BE TOWED BACK TO DEALER. FIRST TOW: VEHICLE STARTED SHUDDERING VIOLENTLY WHILE GOING 70 MPH ON EXPRESSWAY," TRANSMISSION FAULT" LIGHT CAME ON, (TWO CHILDREN IN THE CAR UNDER THE AGE OF 9 AS WELL), TURNED HAZARDS ON AND COASTED OFF ONTO A NEARBY EXIT AND WAITED FOR TOW TRUCK. SECOND TOW: VEHICLE STOPPED, SHUDDERED WHILE EXITING EXPRESSWAY, WARNING SYSTEM CAME ON "TRANSMISSION FAULT: SERVICE NOW". BOTH TIMES VEHICLE LOST POWER, COULD NOT ENGAGE INTO GEAR. HIGH TRAFFIC AREA ON EXPRESSWAYS, LUCKILY WAS NOT INJURED. NON-TOW REPAIRS: TRANSMISSION SHUDDERS VIOLENTLY, HAS DIFFICULTY SWITCHING OUT OF FIRST OR SECOND GEARS, ABLE TO DRIVE VEHICLE TO SHOP, WHERE IT IS SERVICED, BUT BEGINS TO HAVE ISSUES WITHIN SEVERAL MONTHS OF REPAIRS EACH TIMES, REPEAT OF THE SAME ISSUES. THIS IS AN EXTREMELY UNRELIABLE AND DANGEROUS VEHICLE THAT LOSES POWER AND HAS ISSUES WITH THE TRANSMISSION LOCKING UP/FAILING AT ANY GIVEN MOMENT, DESPITE MULTIPLE REPAIRS AND CLUTCH REPLACEMENTS BY A CERTIFIED FORD DEALER. THIS VEHICLE NEEDS TO BE SERIOUSLY REEVALUATED FOR SAFETY.

NHTSA ODI 10837050

ON DECEMBER 26, 2015 I BOUGHT MY DAUGHTER A USED 2013 FOCUS FOUR DOOR SEDAN WITH 46882 MILES FROM A LOCAL DEALERSHIP IN ANNAPOLIS, MARYLAND. THE CAR DROVE VERY NICE WITH NO OBVIOUS PROBLEMS. IN EARLY FEBRUARY THIS YEAR MY DAUGHTER NOTICED THAT THE TRANSMISSION MADE A LOUD RATTLING, SHUTTERING NOISE FROM A STOP. IT NOW HAPPENS FROM PULLING FORWARD FROM EVERY STOP, LIKE FROM A STOP SIGN OR TRAFFIC LIGHT. THE CARS FEELS LIKE THERE IS NO POWER TO THE WHEELS AND WHEN THE TRANSMISSION CATCHES IT LUNGES FROWARD. THE TRANSMISSION FEELS LIKE IT IS SHIFTING BETWEEN FIRST AND SECOND GEAR AND VIBRATES BADLY. THE SYMPTOMS ARE GETTING WORSE AND NOW THE SYMPTOMS ARE WORSE AND IT HAPPENS ALMOST EVERY TIME YOU START FROM A STOP. IT IS ALSO WORSE IF YOU ARE ON AN INCLINE OR SLIGHT HILL ALTHOUGH THE SYMPTOMS CAN OCCUR ON A FLAT ROAD. THE SYMPTOMS ALSO OCCUR IN REVERSE. THE PROBLEM IS NOW HAPPENING ALMOST ALL THE TIME. THE CAR DOES NOT APPEAR SAFE TO DRIVE. THE CAR CURRENTLY HAS ONLY 49000 MILES. I BOUGHT THIS CAR FOR MY DAUGHTER AND NOW I CAN NOT LET HER DRIVE IT SINCE SHE COMMUTES 75 MILES A DAY. MY DAUGHTER NOW HAS TO USE HER MOM'S CAR AND SINCE I AM HANDICAPPED I CAN NOT DRIVE THE FOCUS SO MY WIFE HAS TO AND I FEEL SHE IS AT RISK OF INJURY OR WORSE. I AM OVER 50 YEARS OLD AND HAVE NEVER HAD A CAR DO THIS. I HAVE TALKED TO OTHER FOCUS OWNERS AND THEY ALL HAVE THE SAME PROBLEM. SOMEONE HAS TO DO SOMETHING TO FORD TO HAVE THEM FIX THE TRANSMISSIONS BEFORE A DEATH OCCURS. NOT ONLY DO THE DEALERSHIPS NOT KNOW HOW TO FIX THE PROBLEMS THEY ARE SAYING NOTHING IS WRONG. PLEASE HELP US CONSUMERS WHO HAVE BEEN THE VICTIMS OF FORDS NEW TRANSMISSION. FORD HAS NOT FIXED THIS PROBLEM WHICH WAS REPORTED IN 2012...IT IS NOW 2016!!!

NHTSA ODI 10826057

THIS VEHICLE EXHIBITS THE SAME PROBLEM AS DESCRIBED IN NHTSA CAMPAIGN # 15V813000, RECALL# 14S17- S1. I CONTACTED FORD WHO STATED THAT THIS VEHICLE IS NOT COVERED UNDER THE RECALL, EVEN THOUGH IT WAS MANUFACTURER DURING THE DATES COVERED BY THE RECALL. THIS VEHICLE HAS HESITATED AND ALMOST STALLED WHILE ENTERING HIGH SPEED TRAFFIC ON SEVERAL OCCASIONS AND WITH INCREASING FREQUENCY, NEARLY CAUSING AN ACCIDENT. I WOULD LIKE THIS VEHICLE ADDED TO THE LIST OF VEHICLES BEING RECALLED FOR REPAIRS BEFORE BODILY INJURY OR DEATH OCCURS BECAUSE OF THIS DEFECT

NHTSA ODI 10825572