What 2,157 owners told NHTSA about the 2013 Ford Focus Bev

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF STEERING. THE FAILURE OCCURRED WITHOUT WARNING. AFTER THE FAILURE OCCURRED, THE CONTACT SLAMMED ON THE BRAKES AND THE VEHICLE WAS ABLE TO BE STOPPED. AFTER THE FAILURE, THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED WHEN MAKING TURNS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL POWER STEERING CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO BROUGHT IN FOR A TRANSMISSION CLUTCH FAILURE EVERY THREE TO SIX MONTHS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE VIN WAS NOT INCLUDED.

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STOP SAFELY NOW WARNING ON DASH. CAR WILL NOT MOVE. HAD TO BE TOWED TO DEALER AGAIN. THIS IS THE FOURTH TIME TO OCCUR IN 7 WEEKS. BEEN AT THE DEALER MOST OF THE TIME SINCE BUYING IT ON 12/16/2016. FORD NEEDS TO SEND AN ENGINEER TO RECTIFY THE ISSUE BEFORE SOMEONE IS INJURED OR KILLED DUE TO THIS SAFETY DEFECT.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT GEARS WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS REPAIRED; HOWEVER, THE DIAGNOSIS AND REPAIR WERE UNKNOWN. IN ADDITION, UPON PURCHASING THE VEHICLE, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE TECHNICIAN STATED THAT THE INDICATOR WOULD EVENTUALLY TURN OFF; HOWEVER, THE CONTACT MENTIONED THAT THE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN CHIP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE CONTACT ATTEMPTED TO LOCK THE DOOR, THE DOOR FAILED TO LOCK. IN ADDITION, THE DOOR INADVERTENTLY OPENED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,092. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE FOR APPROXIMATELY TWENTY MINUTES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

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CHECK ENGINE LIGHT CAME ON, TOOK VEH TO FORD DEALER, FOUND CANISTER PURGE VALVE FAILED,INSTALLED BV6Z 9D2890 B, FUEL ASY, COST $250.00

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THE FORD FOCUS HATCHBACK THAT I PURCHASED FROM AUFFENBERG DEALER GROUP, 1708 NEW CAR DRIVE, O'FALLON , ILLINOIS ON DECEMBER 13, 2016 CONSTANTLY JERKS WHEN I ACCELERATE. THE CAR DOES NOT ACCELERATE PROPERLY, AS IF IT IS NOT GETTING ENOUGH GAS. (STRANGELY, I DID NOT SENSE THIS WHILE TEST DRIVING THE VEHICLE. DURING THE TEST DRIVE ON DECEMBER 13, 2016, I DID MENTION TO THE SALES PERSON THAT I HEARD A SOUND COMING FROM THE CAR THAT SPARKED MY CONCERN BUT WAS TOLD HE HEARD NOTHING. THERE'S SOMETHING WRONG WITH THE REACTION OF THE WHEELS ON THE CAR WHEN ACCELERATION IS SLOWED. MY GREATEST CONCERN IS THE CAR ACTS AS IF IT WILL STOP IN TRAFFIC. THIS CAN PROVE DANGEROUS TO ME AND OTHER MOTORISTS. NO ONE MENTIONED OR DISCUSSED WITH ME ON DECEMBER 13, 2016 THESE PROBLEMS ALTHOUGH I'VE SINCE SEEN A PAPER LACKING MY SIGNATURE CONCERNING THE SAME. THE CAR INDICATE A DANGER WHILE IN MOTION TO ME AND OTHER MOTORISTS.

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NEWLY PURCHASED 2013 FORD FOCUS SE.1. INITIAL INCIDENT AT 23000 MILES SHOWING ERROR CODE ON DASHBOARD DISPLAY WITH SUBSEQUENT VEHICLE STALLING (CAR SHUTTING OFF). ISSUE SIMILAR TO ALTERNATOR OR BATTERY FAILURE. 2. NOW-PERSISTENT DASHBOARD ALARM LIGHT WITH MESSAGE: STEERING ASSIST FAULT, SERVICE REQUIRED. FORD DISTRICT MANAGEMENT INFORMED-NO ASSISTANCE AVAILABLE FOR REPAIR OR BUYBACK OR RECALL. REPAIR ESTIMATE COUPLE THOUSAND DOLLARS. VEHICLE NOT DRIVABLE WITHOUT REPAIR. ELECTRONIC POWER STEERING LOCKS DURING DRIVE AFTER START AFTER CAR IS IN DRIVING GEAR PREVENTING TURNS AND DRIVEABILITY. PLEASE RESPOND, THANK YOU (NEW VEHICLE PURCHASE) LESS THAN 40000 MILES. *TR

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UPON PULLING OUT ONTO HIGHWAY CAR SHIFTED INTO NEUTRAL AND WOULD NOT MOVE NEARLY CAUSING AN ACCIDENT. THE CAR HAD BEEN IN SERVICE AT FORD DEALER FOR TRANSMISSION PROBLEMS TWICE BEFORE.

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MY CAR HAS DIED IN POWER 2 TIMES WHILE DRIVING. ONCE BEFORE I KNEW ANYTHING IT BEGAN TO SHUDDER AND LURCH THEN WHILE GOING HIGHWAY SPEEDS, CAR DIES AND CHECK ENGINE LIGHT COMES ON. SINCE I WAS GOING SO FAST AND I HAVE NO CONTROL I ALMOST GET HIT BY A LOG TRUCK. I GET CAR HOME TAKE TO FORD THEY REPAIR 1401'M AND 1402 M. THEN I GET IT "FIXED". CAR APPEARS TO RUN PROPERLY UNTIL I AM DRIVING ON INTERSTATE AT THE SPEED OF 70. NO CHECK ENGINE LIGHT APPEARS AND MY CAR [XXX] TO LURCH AND SHUDDER AGAIN AND ALL OF A SUDDEN POWER DIES AND I CANNOT CONTROL VEHICLE. I ALMOST GET HIT BY A SEMI TRUCK. I AM 3 MINS FROM HOME. I PULL TO SIDE FINALLY AND SIT. TRY TO START AND CAR WILL NOT START. CHECK ENGINE LIGHT COMES ON IN BOTH INSTANCES AFTER IT OCCURS WITHOUT WARNING. *TR

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RADIO SHORT -- THE RADIO HAS STOPPED WORKING AND MAKES A VERY LOUD POPPING SOUND. IT BEGAN AS ONE LOUD POP. IF YOU RESTARTED THE CAR THE RADIO WOULD WORK. NOW, EVEN WITH THE RADIO OFF, THE SPEAKERS WILL MAKE AN EXTREMELY LOUD POPPING SOUND. IT HAPPENS RANDOMLY, AND CAN HAPPEN OUT OF THE BLUE. WHEN IT HAPPENS IT IS VERY SUDDEN, AND VERY LOUD, LOUD ENOUGH TO CAUSE YOU TO SLAM ON THE BRAKES, OR IMMEDIATELY JERK THE WHEEL DUE TO FRIGHT. THE RADIO MAKES STATIC WITHOUT THE RADIO TURNED ON, AND EVEN WHEN YOU ARE NOT IN THE CAR. THERE IS AN ACTIVE THREAD ONLINE HTTP://WWW.FOCUSFANATICS.COM/FORUM/CAR-AUDIO-SYNC-MYFORD-TOUCH-ELECTRONICS/358625-CRACKLING-RADIO-PROBLEM-MY-2012-SEL.HTML THAT GAVE ME THE INFORMATION I NEEDED TO HELP DIAGNOSE AND REMOVE THE FUSE. THE LOUDNESS OF THE ISSUE, THE RANDOMNESS, INABILITY TO MAINTAIN FOCUS ON THE ROAD IS A SERIOUS ISSUE. IN REMOVING THE FUSE I NOW HAVE LOST THE LOCK/UNLOCK FUNCTION OF THE DOORS AND THE ABILITY TO USE MY FLASHERS. I WILL BE GOING TO FORD TO HAVE THE RADIO HEAD UNIT REMOVED UNTIL I CAN RESOLVE THIS WITH FORD. IT IS A SERIOUS SAFETY ISSUE. *TR

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CAR HAS BEEN IN 4 TIMES FOR TRANSMISSION PROBLEMS.TCM AND PCM REPLACED AND REPROGRAMMED.CAR WAS BOUGHT 4/25/15 AND WAS IN SHOP 4/27/15 AND 3 CONSECUTIVE MONDAYS AFTER WITH ENGINE LIGHTS AND JERKING..AS OF 01/01/17 MY STEERING ASSIST WENT OUT WITH NO WARNING IN A SNOW STORM.ALMOST WRECKED..VERY DISAPOINTED.ALL PROBS WHILE DRIVING AND IN MOTION.STEERING ASSIST WENT OUT IN MID RIGHT HAND TURN AND FOR ABT A WEEK WLD PERODICALLY BE FUNCTIONAL THEN HARDEN UP STEERING AGAIN. *TR

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THIS VEHICLE HAS HAD MAJOR PROBLEMS WITH THE POWERSHIFT TRANSMISSION. OVER THE COURSE OF 107000 MILES THE VEHICLE HAS EXHIBITED SHUDDING, LURCHING AND BAD SHIFT CHARACTERISTIC AND FRANKLY IS EXTREMELY DANGEROUS. IT HAS HAD IT'S CLUTCHES CLEANED AT 37736 MILES IN OCT 2014, REPLACED AT 38396 MILES IN DECEMBER 2014, REPLACED AGAIN AT 75874 IN FEBRUARY 2016 AND NOW IN JANUARY 2017 AT 107,XXX THE CLUTCHES AGAIN NEED TO BE REPLACED. FORD IS NOW LONGER WILLING TO COVER THE COST EVEN THOUGH THE VEHICLE HAS CONSISTENTLY HAD ISSUES. THIS IS A MAJOR DEFECT AND CLEARLY THE PARTS BEING USED ARE NOT UP TO THE TASK. WHEN THE CLUTCHING START TO FAIL, THE CAR LURCHES, SHUDDER ON ACCELERATION, SHIFT ABNORMALLY AND HAS A DELAYED ACCELERATION WHICH CAN LEAD TO VERY DANGEROUS SITUATIONS. I WAS RECENTLY REAR ENDED WHILE MAKING A LEFT HAND TURN BECAUSE THE VEHICLE WOULD NOT ACCELERATE WHEN I PUSHED ON THE PEDAL (ALTHOUGH IT DOESN'T EXCUSE THE DRIVER BEHIND ME CARELESSNESS).

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE VEHICLE WAS REPAIRED PER A RECALL FOR THE TRANSMISSION AND THE COMPUTER WAS REPROGRAMMED. THE VEHICLE RECEIVED ANOTHER RECALL REPAIR REGARDING THE TRANSMISSION; HOWEVER, THE CONTACT WAS UNABLE TO REMEMBER THE RECALL REPAIR. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO SHIFT PROPERLY WITHOUT DEPRESSING THE ACCELERATOR PEDAL WITH IMMENSE FORCE. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER DID NOT INDICATE A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

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STEERING ASSIST CODE IS COMING ON AND OFF I LOSE STEERING WHILE I'M DRIVING AT ANY SPEED HWY RESIDENTIAL ECT. TOOK TO DEALERSHIP THEY OFFERED TO FIX FOR 2 GRAND BUT WEREN'T SURE IF ITS 100 PERCENT GOING TO FIX THE STEERING. SO I DRIVE IT HOME THE VIDE HAS BEEN COMING ON AN OFF ITS VERY UNSAFE I LIVE IN THE MOUNTAINS AND ITS NOT BEING CONSIDERED A SAFETY RECALL YET, THE DEALERSHIP WAS UNABLE TO DUPLICATE THE CODE SO WE'RE UNABLE TO DIAGNOSE THE PROBLEM. *TR

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MY CAR IS INVOLVED IN RECALL 14M01, THE CURRENT MILEAGE IS 31100 MILE THE PROBLEM IS A POWER LOSE AND A SEVER VIBRATION WHEN THE CAR IS STOPPED IN A RED TRAFFIC LIGHT. THIS ISSUE IS GETTING WORST EVERY DAY AND THE CAR WAS FIXED 4 TIMES FOR TWO DIFFERENT FORD DEALERS IN WHICH THE TCM WAS REPLACED, REPROGRAMMED, CHANGED THE TRANSMISSION OIL, THE GASKET AND CLUTCH, IN THE PAST THE SHUDDER WAS JUST IN LOW VELOCITY AND NOW THE SHUDDER AND POWER OF LOST IS AT ANY VELOCITY OR GEAR CHANGE. I BEEN INVOLVED TWO TIMES IN A SEVER RISK OF CRASH WHEN I WAS DRIVING IN A HIGHWAY @ AROUND 40 MILES SUDDENLY THE CAR IN FRONT STOPPED, I HAD TO CHANGE MY LINE TO NOT CRASH , I CHECK THE SIDE MIRROR, PUSH THE GAS CHANGE MY LINE AND THEN THE CAR DO NOT RESPONSE AND THE CAR BEHIND OF ME HAD TO PUSH THE BRAKE AND ALMOST CRASH ON THE BACK OF MY CAR. MY CAR IS NOW AGAIN WITH A DEALER TO TRY TO FIX THE ISSUE BUT I CAN,T ACCEPT AGAIN A CHANGE OF THE TCM WHEN IT DIDN'T WORK IN THE LAST THREE TIMES. IF WE TAKE IN A CONTINUES TIME FRAME MY CAR WAS MORE THAN 5 MONTHS IN A FORD GARAGE. THE 2ND ISSUE IS AN EXCESSIVE CONSUMPTION OF GASOLINE AND HIGH EMISSION OF CO MY CAR IS IN MEXICO CITY,IT'S TESTED EVERY 6 MONTHS TO CHECK THE GASES EMISSION IT DIDN'T PASS THE TEST 4 TIMES IN 7 MONTHS,THE DEALER TRIED TO FIX 4 TIMES TOO W/O ANSWER AS THE DIAGNOSTIC OF THE CAR WAS WRONG IN BOOTH ISSUE CASES (POWER LOSS-VIBRATION AND INEFFICIENT COMBUSTION) I REQUEST BY PHONE GET ALL THE INFORMATION TO THE DEALER IN REGARD OF THE TEST FOR THE DIAGNOSTIC AND CODES FROM THE IDS AND THEY SERVICE MANAGER TOLD ME THEY CAN'T BECAUSE IS CONFIDENTIAL" AND I SAY I'M THE OWNER AND DRIVER AN I NEED TO KNOW WHAT IS HAPPENING BECAUSE I'M IN A RISK OF CRASH AND THEY CAN'T HIDE ME THIS INFORMATION I JUST CHECK THE TSB 15-0120 PROCEDURE IN YOUR WEB SITE TO KNOW WHAT THEY WILL DO AND THEY REFUSE MY REQUEST. *TR

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SIDE DOOR LATCHING (SAFETY RECALL) STILL NOT REPAIRED. I HAVE BEEN TO THE DEALER FOR TWO TIMES ALREADY SINCE OCT 2016 BUT THEY ONLY SAY THAT PARTS ARE NOT AVAILABLE.

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TRANSMISSION CAUSES CAR TO STUDDER WHEN ACCELERATING AND GOING UP HILLS. THERE WAS A RECALL IN 2015 TO REMEDY THIS, BUT DID NOT FIX THE ISSUE.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AUTOMATIC GEAR SHIFT CLUTCH NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN TO THE DEALER FOR THE SAME ISSUES MULTIPLE TIMES AND WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,336.

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WHILE DRIVING DOWN THE HIGHWAY THE VEHICLE TRANSMISSION DOWN SHIFTED WHEN IT SHOULD HAVE UP SHIFTED, RPMS WERE IN 4500-5000. COULD NOT GET TO SPEED LIMIT OF 45 MPH. CHECK ENGINE LIGHT COME ON AND WE STOPPED TO HAVE IT CHECKED BUT STORE WAS NOT OPEN. PUT CAR IN REVERSE AND CAR WOULD NOT MOVE WHEN GIVEN GAS, ONLY COASTED BACK DUE TO SLOPE. HAD TO DRIVE CAR IN THIS CONDITION ANOTHER 8 MILES ON MAJOR HIGHWAYS BEFORE WE REACHED OUR DESTINATION. CHECK ENGINE LIGHT REMAINED ON.

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ERRATIC AND UNPREDICTABLE BEHAVIOR FROM TRANSMISSION. SOMETIMES TAKES OFF QUICK AND SOMETIMES SLOW ALL WITH THE SAME INPUT. SHUDDERS AND SEARCHES FOR GEARS ESPECIALLY ON HILLS AND IN TURNS RESULTING IN LOSS OF CONTROL. MOST RECENTLY IT HAD NOT BEEN ABLE TO FIND A GEAR AND NOT BE ABLE TO MAKE IT UPHILL AND HAD TO BACK DOWN A BUSY STREET TO THE BOTTOM OF THE HILL AND GET A RUNNING START TO MAKE IT UP. FORD HAS REPEATEDLY ATTEMPTED TO REPAIR THE PROBLEM BUT HAVE BEEN UNABLE TO DO SO. THE CAR IS UNPREDICTABLE AND UNSAFE.

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SEAT BELT BEGAN TO BE DIFFICULT TO LATCH AND UNLATCH AND AFTER A PERIOD OF ABOUT 8MONTHS TO 1 YEAR IT FAILS TO LATCH AT ALL LEAVING THE DRIVER UNABLE TO PROPERLY SECURE THE BELT TO THE LATCH. *TR

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/03/17*LJ

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AND ATTEMPTED TO USE THE HORN, THE HORN FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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WHILE DRIVING I CAME TO A STOP SIGN AND AS I STARTED TO LET OUT THE CLUTCH AND MOVING ROUGHLY 10 MPH MY CAR ENGINE COMPLETELY SHUT OFF AND POWER STEERING WAS LOST. INTERIOR LIGHTS WERE STILL FUNCTIONAL BUT WHEN I WENT TO START UP THE CAR AGAIN IT WOULD NOT TURN OVER. THIS IS A MANUAL TRANSMISSION BUT NOTHING WAS WORKING TO GET IT STARTED AGAIN. THIS TO ME IS UNACCEPTABLE FLAW IN THE SYSTEM THAT PUT ME AT RISK OF CAUSING AN ACCIDENT. BEING STUCK IN THE MIDDLE OF AN INTERSECTION AND WITHOUT POWER TO THE ENGINE. I AM FORTUNATE ENOUGH THAT I WAS ON SIDE STREETS AND NOT ON A HIGHWAY AS THIS ISSUE COULD HAVE CAUSED A SERIOUS ACCIDENT. I TOOK IT TO A GARAGE TO GET IT FIXED AND THEY TOLD ME THAT MY MODEL WAS NOT UNDER RECALL. DOING SOME RESEARCH FOUND FORDS RECALL 14S17-S1 FOR THE FORD FOCUS ST SAME YEAR (2013) AS MINE WITH THE EXACT PROBLEM MY CAR HAD. THE GARAGE THAT I AM RECEIVING THE REPAIRS AT TOLD ME THEY FOUND 5 WIRES THAT WERE SEVERED AND WAS PART OF THE PROBLEM. I HAVE YET TO GET THE FULL DIAGNOSTICS FROM THE GARAGE BUT WILL BE ADDING THE DOCUMENT TO THE REPORT ONCE THIS HAS BEEN RESOLVED AND ALL ISSUES ARE MADE AWARE. *TR

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