What 2,157 owners told NHTSA about the 2013 Ford Focus Bev

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE DECELERATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION BUT NO ISSUES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE WAS 15,000. UPDATED 04/04/14*LJ UPDATED 04/11/2014 *JS

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WHILE DRIVING I LOST THE ABILITY TO ACCELERATE THE VEHICLE AS I APPROACHED AN INCLINE IN THE ROAD AND A "STOP SAFELY NOW" AND "SEE MANUAL" WARNING LIGHT APPEARED ON THE DASH. I ACTIVATED THE HAZARD LIGHTS AND PULLED OVER INTO THE BIKE LANE. I SHUT OFF THE CAR, OPENED THE DOOR AND WAS ABLE TO RESTART THE CAR AFTER SEVERAL FAILED ATTEMPTS. APPROXIMATELY 5 MINUTES LATER, I SUCCESSFULLY RESTARTED THE CAR AND DROVE BACK HOME, ONLY THE CAR LOST THE ABILITY TO ACCELERATE AGAIN AS I CAME THROUGH A MAJOR INTERSECTION. THIS TIME THE WARNING SIGNS WERE NOT ACTIVATED UNTIL I HAD COASTED TO A STOP. THEN THE SAME "STOP SAFELY NOW" AND "SEE MANUAL" WARNING LIGHT APPEARED ON THE DASH. I PLACED THE CAR IN PARK AND WALKED A MILE HOME. THE POWERTRAIN CONTROL MODULE REPROGRAM WAS COMPLETED BY FORD IN SEPTEMBER OF 2013. THIS IS THE 7TH OCCURRENCE SINCE THE PCM HAS BEEN REPROGRAMMED BY FORD. MY SAFETY HAS BEEN REPEATEDLY COMPROMISED AND I NO LONGER HAVE CONFIDENCE IN THIS CAR NOR FORD AS THEY ARE UNABLE TO FIX THE PROBLEM AND ARE UNWILLING TO TAKE RESPONSIBILITY. PLEASE REFER TO MY PREVIOUS COMPLAINT FILED PRIOR TO THE PCM REPROGRAMMING AND OFFICIAL RECALL NOTICE. *TR

NHTSA ODI 10564591

I WAS DRIVING ON THE HIGHWAY AT MIDNIGHT 2/8/2014 AT ABOUT 75MPH WHEN MY CAR STARTED TO BECOME STIFF IN THE STEERING AND LOST SPEED RAPIDLY. I DOWN SHIFTED FROM 5TH GEAR TO 4TH GEAR THE CAR WOULD NOT ACCELERATE EVEN WITH MY FOOT PRESSED ALL THE WAY DOWN ON THE ACCELERATOR, I SHIFTED DOWN TO 3RD BECAUSE OF THE SUDDEN LOSS OF SPEED AND STILL NOTHING THE CARS RPMS WOULD GO HIGHER BUT THE SPEED WOULD NOT CHANGE. THIS NEARLY CAUSED ME TO HAVE AN ACCIDENT SO I EXITED THE HIGHWAY AND SHUT THE VEHICLE OFF. ONCE THE VEHICLE WAS SHUT OFF AND TURNED BACK ON THE PROBLEM WENT AWAY, I CONTACTED FORD BROUGHT IT IN TO THEIR SERVICE CENTER AND THEY COULD NOT REPLICATE THIS PROBLEM AND SUGGESTED I CONTINUE TO DRIVE THE VEHICLE UNTIL IT HAPPENS AGAIN. *TR

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PURCHASED THIS VEHICLE ON MARCH 30TH, 2013 AND HAVE HAD CONSTANT TRANSMISSION PROBLEMS EVER SINCE. THE TRANSMISSION GRINDS, LURCHES, ROLLS BACKWARDS ON HILLS, ON SOME OCCASIONS REFUSES TO SHIFT GEARS, SQUEAKS AND RATTLES. I HAVE TAKEN MY VEHICLE INTO DAVIES FORD IN CHARLEROI, PA (WHICH IS DOCUMENTED) FOR SERVICE AND THEY HAVE TRIED TO REPROGRAM THE SHIFT POINTS. THIS HAS LESSENED THE SYMPTOMS OF THE VEHICLE BUT THEY ARE STILL PERSISTENT AT DIFFERENT LEVELS OF SEVERITY. SOME DAYS THERE AREN'T ANY SIGNS OF TROUBLE AND OTHER DAYS THE VEHICLE GRINDS AND LURCHES. I HAVE BEEN TOLD THAT THESE ARE CHARACTERISTICS OF THE DCT TRANSMISSION. THE PROBLEMS HAVE CONSISTENTLY OCCURRED BETWEEN THE PURCHASE DATE OF MARCH 2013 TO THE CURRENT DATE OF 02/07/14. *TR

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE SHE DROVE AT 70 MPH, THE PLACE TRANSMISSION IN PARK WARNING LIGHT ILLUMINATED THEN THE VEHICLE STALLED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE CONTACT STATED THAT SHE WAS ABLE TO COAST TO THE SHOULDER TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 10,000.

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MY CAR LIKE THE REST OF THE COMPLAINTS DOES NOT SHIFT RIGHT. IT JERKS AND SHUDDERS AND MAKES A LOUD NOISE WHEN IT SHIFTS. I TOOK IT TO MY FORD DEALERSHIP AND THEY WILL NOT FIX IT BECAUSE IT DOES NOT MEET FORDS GUIDELINES TO FIX. THEY SAY IT IS IN NORMAL OPERATING STANDARDS BUT I DONT THINK A BRAND NEW CAR SHOULD BE SHUDDERING WHEN SHIFTS. NOW IT HAS AN ALERT POP UP SAYING HILL START ASSIST NOT AVAILABLE AND IT WONT GO OFF. *TR

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WHEN GOING UP HILLS THE CAR'S TRANSMISSION REFUSES TO SHIFT INSTANTLY AND MAKES LOUD GRINDING NOISE. IT WOULD EVENTUALLY SHIFTS BUT THE SPLIT SECONDS OF NOT SHIFTING CAUSES ME ANXIETY AND IMPLIES A SAFETY ISSUE. I BROUGHT THIS PROBLEM TO THE ATTENTION OF FORD OF KIRKLAND'S SERVICE DEPARTMENT THE FIRST TIME IN APRIL AND WAS TOLD THAT THE CAR WAS STILL "LEARNING" MY DRIVING HABITS BECAUSE IT IS STILL BREAKING IN. THE SECOND TIME I BROUGHT MY CAR IN WAS IN 12/2013, I WAS TOLD THAT WHAT I AM EXPERIENCING IS A KNOWN ISSUE TO THE MANUFACTURER AND FORD IS TRYING TO COME UP WITH A SOFTWARE FIX. NO ONE KNOWS WHEN THE FIX WILL BE AVAILABLE WHILE DRIVERS LIKE ME ARE SUFFERING. IN FILING THIS COMPLAINT, I HOPE THAT WITH A HELP FROM A YOUR AGENCY FORD WILL PAY MORE ATTENTION TO ITS CUSTOMERS WHO ARE ENDURING THIS PROBLEM WHEN DRIVING THEIR CARS EVERY DAY. *TR

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TRANSMISSION STARTED SLIPPING, THEN COMPLETE LOSS OF FORWARD MOTION WHILE IN TRAFFIC LANES. DEALER SAYS THAT THIS IS COMMON AND THERE IS A TWO WEEK WAITING LIST FOR REPAIR. *TR

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THE TRANSMISSION DOES NOT SHIFT RIGHT. IT HESITATES, JERKS AND SURGING. AT LOWER GEARS OR SPEED UNDER 40, THE CAR IS DIFFICULT TO CONTROL. IT SHIFT TO HIGHER GEAR WHEN THE SPEED IS NOT HIGH ENOUGH FOR THE GEAR. THIS CAUSES POOR ACCELERATION AND DANGEROUS WHEN MERGING INTO HIGHWAY FROM RAMP. *TR

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THIS CAR CONSTANTLY GRINDS AND SHUTTERS BETWEEN THE FIRST FEW GEARS EVERY DAY FOR THE LAST 8 MONTHS OF OWNERSHIP. I BOUGHT THIS VEHICLE ON FEB 2013 AND IT ONLY DROVE GOOD FOR 2 MONTHS AND THE REMAINING TIME I'VE HAD IT, HAS BEEN ON THE SHOP OVER 4 TIMES FOR THE SAME EXACT TRANSMISSION PROBLEMS. SYMPTOMS; THE TRANSMISSION GEARS SHIFTS INCORRECTLY AND MAKES LOUDS GRINDING AND SHUTTERING NOISES. SOMETIMES THE THE TRANSMISSION HAS POWER AND SOMETIMES IT DOESN'T. NOT TO MENTION I ALMOST GOT MYSELF INTO 2 CAR ACCIDENTS BECAUSE OF THIS VEHICLE, DURING STOP AND GO TRAFFIC THE GEARS GET STUCK AND I ALMOST REAR ENDED THE VEHICLE IN FRONT OF ME. PLEASE FILE A COMPLAINT TO FORD AND NHTSA TO HAVE THESE DCT TRANSMISSIONS FIXED OR RECALLED. *TR

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AS WITH OVER 100 OTHER COMPLAINTS, THE TRANSMISSION IS VERY UNSTABLE. HESITATION AND ALMOST DYING AT A STOP OR IN SLOW BUMPER TO BUMPER TRAFFIC IS A SAFETY HAZARD. ATTEMPTING TO MERGE ON HIGHWAYS AND ATTAIN HIGHER SPEEDS FROM A STOP OR SLOW (10-20 MPH). GRINDING NOISE FROM FRONT END AT LOW SPEEDS.. THE HESITATION IN ACCELERATION AND JERKING AT SLOW SPEEDS, IS A SAFETY HAZARD AND AS PREVIOUSLY STATED ALMOST CAUSED NUMEROUS ACCIDENTS. I HAD IT REPROGRAMMED AT ONE DEALER, WITH NO RESULTS, AND JUST TWO DAYS AGO, ON 1-2-2014, ANOTHER DEALER REPLACED PARTS ON THE TRANSMISSION AND CALLED ME AND SAID MY CAR WAS READY. AFTER LEAVING THE DEALER, THE CAR STARTED MAKING A RATTLING NOISE EVERY TIME I WOULD ACCELERATE AT JUST ABOUT ANY SPEED. TOOK IT BACK TODAY, 1-3-2014, AND HAD TRANSMISSION TECH RIDE WITH ME. AS SOON AS WE PULLED OUT FROM DEALER ONTO HIGHWAY, STARTED MAKING RATTLING NOISE AND SHUTTERING STILL HAPPENING.. NOW DEALER HAS AN ACTUATOR MOTOR ORDERED. WHO KNOWS IF THIS IS A FIX OR ANOTHER PATCH. *TR

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 12,552. UPDATED 02/11/2014 *BF THE CONSUMER BELIEVED THERE MAY BE A PROBLEM WITH THE TRANSMISSION AND THE TIE ROD. UPDATED 02/20/14

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MULTIPLE TIMES, OUR FORD FOCUS ELECTRIC HAS ABRUPTLY LOST POWER AND FLASHED THE MESSAGE, "STOP SAFELY NOW." IT'S HAS OCCURRED DURING RUSH HOUR COMMUTE ON A 5-LANE FREEWAY, CAUSING SERIOUS SAFETY RISKS AS WE HAVE HAD TO MAKE AN EMERGENCY STOP ON THE FREEWAY. SOMETIMES THE CAR WILL RESTART AFTER MULTIPLE ATTEMPTS AND SEVERAL TIMES WE HAVE HAD IT TOWED BACK TO THE DEALER. MOST RECENTLY THE CAR WAS IN SERVICE FOR 8 DAYS AT FRONTIER FORD IN STEVENS CREEK, THEN STALLED ON THE FREEWAY ON THE WAY HOME FROM THE DEALER -UNACCEPTABLE! WE BOUGHT THIS CAR FOR COMMUTING BUT THE RECURRING SUDDEN STOPS AND SAFETY MESSAGES HAVE TOTALLY UNDERMINED OUR CONFIDENCE IN THIS CAR. WE FEEL UNSAFE, AS THIS ISSUES CLEARLY PUTS US AND OUR CHILDREN AT GREATER RISK OF SERIOUS INJURY OR DEATH WHILE IN THIS VEHICLE. UNFORTUNATELY, THE FOCUS HAS BEEN IN THE SHOP FOR REPAIR OVER 30 DAYS DURING THE FIRST YEAR OF PURCHASE. WE DO NOT WANT TO OWN THIS LEMON ANYMORE. FORD CLEARLY DOESN'T KNOW HOW TO FIX THE ISSUE - IT'S TIME FOR A RECALL ON THIS UNSAFE VEHICLE. WHY HASN'T THE NSTB TAKEN ANY ACTION? *TR

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I'VE DRIVEN OVER 5,000 MILES ON THIS NEW FOCUS. THE FIRST 5K WERE OK BUT LATELY THE TRANSMISSION HAS BECOME EXTREMELY ERRATIC IN ITS BEHAVIOR. IT SHUDDERS VIOLENTLY AND FREQUENTLY AFTER SHIFTING IN TO 2ND GEAR AND THEN HESITATES TO ACCELERATE. THE TRANSMISSION ALSO HAS STARTED MAKING A CLANKING SOUND LIKE TWO PIE TINS BEING HIT UPON EACH OTHER. I TOOK IT TO THE DEALER.. THEY CONFIRMED IT, REPROGRAMMED THE TRANSMISSION ELECTRONICS AND SENT ME ON MY WAY. THAT DID NOTHING TO HELP IT. I TOOK IT BACK A COUPLE OF DAYS LATER AFTER ALMOST GETTING REAR-ENDED WHEN I PULLED INTO MOVING TRAFFIC AND IT SHUDDERED AND HESITATED UNEXPECTEDLY. THE DEALER KEPT IT FOR 2 DAYS AND THEN GAVE IT BACK SAYING THEY COULD NOT REPRODUCE THE PROBLEM. THEY ONLY DROVE IT 1 MILE WHICH IS NOT EXACTLY AN EXHAUSTIVE OR GOOD FAITH EFFORT TO REPRODUCE THE PROBLEM! SO, I'M NOW HEADED FOR TRIP 3 TO ANOTHER FORD SERVICE CENTER TO SEE IF THEY CAN DO SOMETHING ABOUT IT. THE REGIONAL CUSTOMER SERVICE REP ACTUALLY TOLD ME THAT THESE TRANSMISSIONS SHOULD BE EXPECTED TO SHUDDER, GRIND AND HESITATE AS PART OF THEIR NORMAL OPERATION. THAT'S INSANE.. WHO WOULD BUY OR WANT A CAR THAT DID THAT!!! HAD IT OPERATED THAT WAY WHEN I TEST DROVE IT.. IT WOULD HAVE STAYED ON THE LOT TO BE SURE. *TR

NHTSA ODI 10556512

THIS IS SIMILAR TO THE CAR THAT I AM DRIVING (ANOTHER FORD FOCUS ELECTRIC). MY DAUGHTER WAS DRIVING THE CAR TO SCHOOL AT THE INTERSECTION OF ROSEVILLE PARKWAY AND DOUGLAS BOULEVARD, IN ROSEVILLE, CA TO DAY AT ABOUT 7:15 AM FOR NO APPARENT REASON, THE CAR STOPPED. SHE WAS WAITING FOR THE LIGHT TO TURN GREEN. MY DAUGHTER FREAKED OUT AND CALLED ME. I ASKED HER TO SHUT THE CAR OFF, OPEN ONE OF THE DOORS, WAIT FOR ONE MINUTE AND TRY TO START THE CAR AGAIN. AFTER THE SECOND ATTEMPT THE CAR STARTED. LUCKY FOR HER, THE OTHER CARS SWITCHED IN THE OTHER LANES AND SHE WAS ABLE TO MOVE THE CAR. AGAIN. THIS IS HAPPENING TOO OFTEN AND FEEL THIS IS A SAFETY HAZARD. SAME THING HAS HAPPENED IN SAME MODEL AND MAKE CAR THAT I DRIVE. *TR

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AS WITH OVER 100 OTHER COMPLAINTS, THE TRANSMISSION IS A COMPLETE FAILURE. HESITATION AND ALMOST DYING AT A STOP OR IN SLOW BUMPER TO BUMPER TRAFFIC IS A SAFETY HAZARD. ATTEMPTING TO MERGE ON HIGHWAYS AND ATTAIN HIGHER SPEEDS FROM A STOP OR SLOW (10-20 MPH) HAS ALMOST CAUSED ME TO WRECK SEVERAL TIMES TO DUE HESITATION IN ACCELERATION. GRINDING NOISE FROM FRONT END AT LOW SPEEDS. ROLLS BACK ON A HILL (AUTOMATION TRANSMISSION) ALMOST CAUSED FENDER BENDERS. THE HESITATION IN ACCELERATION AND JERKING AT SLOW SPEEDS, IS A SAFETY HAZARD AND AS PREVIOUSLY STATED ALMOST CAUSED NUMEROUS ACCIDENTS. I HAVE HAD THE FSE INSPECT THE CAR TWICE, A SOFTWARE "UPGRADE" THAT DID NO GOOD, AND EVERYONE FROM FORD SAYS IT IS OPERATING AS "NORMAL CHARACTERISTICS". NOTHING IS NORMAL AND SOMEONE IS GOING TO BE SERIOUSLY INJURED OR DIE IF THESE PROBLEMS ARE NOT FIXED. DOZENS OF COMPLAINTS AND NOTHING DONE. *TR

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I HAVE OWNED THIS FORD FOCUS TITANIUM FOR 11 MONTHS NOW. I NOTICED THAT THE CAR WOULD SHUDDER WHILE DRIVING AT LOWER SPEEDS AND JUST TAKING OFF FROM A STOP POSITION. SOMETIMES, THE CAR WOULD FEEL LIKE IT WAS GOING TO STALL. THERE IS ALSO GRINDING FROM THE FRONT END WHEN THE CAR IS SHIFTING FORM 1ST-2ND OR 3RD-4TH GEAR. I TOOK IT IN TO THE FORD DEALER, WAS TOLD IT WAS A SENSOR AND THEY RE-SET IT AND WAS ALSO TOLD IT WAS A COMMON ISSUE, REALLY?.. NOT NORMAL TO ME. WELL, IT WASN'T FIXED, IT WENT BACK TO THE DEALER 4 DAYS LATER FOR THE SAME ISSUE. NOW I AM BEING TOLD I HAVE TO WAIT ON A NEW CLUTCH AND THAT THERE IS A LONG WAIT FOR THE PART (BACK ORDERED). IF THIS IS A MAJOR PROBLEM WITH THE FOCUS, THESE VEHICLES SHOULD BE RECALLED. I HAVE BEEN CONTEMPLATING ON WHETHER TO BUY ANOTHER VEHICLE AND JUST LET THIS ONE GO... I BOUGHT THE VEHICLE TO LAST AS LONG AS MY OTHER FORD HAS (14YRS), I DON'T SEE THAT HAPPENING. *TR

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHEN ACCELERATING FROM A COMPLETE STOP, THE VEHICLE WOULD VIBRATE ABNORMALLY. IN ADDITION, THERE WAS A REDUCTION IN ENGINE POWER WHEN ATTEMPTING TO ACCELERATE ON AN INCLINE. THE FAILURES WERE RECURRING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN ADVISED THAT THE CLUTCHES AND SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 900.

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DRIVING HOME FROM SCHOOL WITH MY GRANDSON AND THE CAR STARTED TO JERK AS WE CREPT IN THE LINE OF TRAFFIC. ALMOST SOUNDED AS IF IT WAS READY TO STALL! THIS CAR HAS JUST OVER 5000 MILES ON IT AND I ENJOY DRIVING IT BUT THIS PROBLEM HAS PERSISTED AND IS A SAFETY ISSUE AS JERKING MAKES IT DIFFICULT TO JUDGE HOW CLOSE TO GET TO THE CAR IN FRONT OF YOU ( BECAUSE THE "SLIPPING " IN AND OUT OF GEAR SURGES FORWARD ) AND COULD CAUSE AN ACCIDENT. EVEN AT SPEEDS UP TO 35-45 MPH THE HESITATION MAKES ME FEEL AS IF IT IS GOING TO STALL. SO TODAY I RESEARCHED THE PROBLEM AND AM SHOCKED TO FIND THIS IS A MAJOR ISSUE AND NEEDS TO BE ADDRESSED ASAP BY FORD. ALSO THE DOOR LOCKS DON'T WORK PROPERLY WHEN USING AS THE MANUAL STATES. I PLAN TO BE AT MY DEALERSHIP FIRST THING IN THE MORNING. *TR

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I HAVE ONLY HAD TO CAR FOR A DAY. THE CAR MAKES AN AWFUL RATTLING NOISE AND HESITATES WHEN GOING IN AND OUT OF TRAFFIC. TO MAKE MATTERS WORSE, TODAY I WAS IN A PARKING LOT AND WHEN I WAS IN DRIVE I PUSHED THE GAS TO GO FORWARD AND THE CAR WENT IN REVERSE! PLEASE RECALL THIS CAR. IT'S SO UNSAFE AND SOMEONE IS GOING TO GET KILLED. LUCKILY NO ONE WAS BEHIND ME WHEN THIS HAPPENED. AWFUL TRANSMISSION. A DANGER! *TR

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I WAS DRIVING ON HIGH AT 65MPH WHEN A SAFETY ALARM WENT OFF IN THE CAR AND MESSAGE READ "STOP SAFELY NOW". WHICH I DID. CAR HAD DIED BY THEN. I WAS NOT ABLE TO TURN THE SWITCH OFF BUT ENGINE WAS NOT RUNNING. I HAD TO GET IT TOWED TO FORD DEALER WHO FAILED TO IDENTIFY ANY ISSUES. IT WORKED WELL FOR 2 TO 3 WEEKS, UNTIL 2 DAYS AGO WHEN SAME THING HAPPENED. IT HAS SINCE HAPPENED 3 TIMES, LATEST BEING TODAY. I HAVE CONTACTED FORD ABOUT THIS. I BELIEVE IT IS VERY DANGEROUS TO LOSE POWER LIKE THAT MIDSTREAM. PEOPLE BEHIND ME CAN CRASH INTO ME SINCE I HAVE NO PROPULSION. I HAVE LOOKED THROUGH INTERNET AND THERE ARE OTHER PEOPLE HAVING SAME COMPLAINT WITH SAME VEHICLE AND SOMEBODY NEEDS TO LOOK INTO IT. I HAVE ABOUT 8000K ON THE CAR. I PURCHASED ABOUT 6 MONTHS AGO. *TR

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I PURCHASED A 2013 FORD FOCUS TITANIUM IN OCTOBER OF 2012. SHORTLY AFTER, THE TRANSMISSION BEGAN TO HESITATE AND SHUDDER WHEN ACCELERATING OR DRIVING AT LOW SPEEDS, INCLUDING PULLING INTO AND OUT OF THE DRIVEWAY OF MY HOME. IT THEN BEGAN ROLLING BACKWARDS ON INCLINES. I HAVE NEVER HAD AN AUTOMATIC TRANSMISSION FREELY ROLL BACKWARDS ON AN INCLINE, MUCH LESS ON THAT IS NOT VERY STEEP. I BROUGHT IT INTO THE DEALERSHIP WHERE I BOUGHT THE CAR FOR REPAIRS. THEY DID A REPROGRAM ON THE VEHICLE AND SENT ME ON MY WAY. SHORTLY AFTER IT BEGAN DOING IT ALL AGAIN. I AM CURRENTLY WAITING ON A REPLY FROM FORD AS TO WHAT MY NEXT STEP NEEDS TO BE TO GET THIS RESOLVED. *TR

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE ACCELERATED PEDAL WOULD BECOME STUCK TO THE FLOORBOARD ABNORMALLY. IN ADDITION, THE RPMS EXHIBITED ABNORMAL READINGS. THE DEALER PERFORMED A DIAGNOSTIC AND ADVISED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE RECALIBRATED EVERY THREE MONTHS. THE TRANSMISSION WAS RECALIBRATED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 10,600.

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WHILE DRIVING MY FORD FOCUS IT "STUTTERED", I.E. WHILE I WAS PUSHING ON THE GAS THE VEHICLE STOPPED RESPONDING AND JERKED AS THOUGH I HAD SHIFTED TO A LOWER GEAR. I HAVE HAD THIS HAPPENED BEFORE, BUT DIDN'T REALLY PAY ATTENTION TO IT UNTIL THE 15 OCT. INCIDENT. I MENTIONED IT TO MY WIFE WHO ALSO JUST BOUGHT A FORD FOCUS 2013 MODEL AND SHE CONFIRMED HER VEHICLE HAD THE SAME ISSUE. SEVERAL GOOGLE SEARCHES LATER I FOUND OUT THAT NHTSA IS INVESTIGATING THESE ELECTRONIC PROPULSION TRANSMISSION FAILURES. PLEASE ADD OUR TWO VEHICLES TO THIS REPORT. THANK YOU. *TR

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THE ENGINE ABRUPTLY SHUTS DOWN AS I WAS DRIVING ON SURFACE STREET. I WAS ABLE TO RESTART THE CAR AFTER NUMEROUS ATTEMPTS TO RESTART. I RECEIVED THE SAME MESSAGE OTHER FORD FOCUS ELECTRIC VEHICLE RECEIVED, "STOP SAFELY NOW". *TR

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