What 2,157 owners told NHTSA about the 2013 Ford Focus Bev

THE CAR SHUTTERS WHEN ACCELERATING (NOTABLY AFTER MAKING A TURN). THE CAR WAS TAKEN TO PRIME FORD IN AUBURN, MA ON AUGUST 17TH, 2018 FOLLOWING A RECALL NOTICE FOR THIS CAR, WHERE THE VEHICLE OWNER WAS TOLD THERE WAS NOTHING WRONG WITH THE CAR AND NO FIX TO THE CAR WAS MADE.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS EQUIPPED WITH GOODYEAR VIVA 3 TIRES, SIZE: 215/55R16 (NA). THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 30 MPH AND THE CHANGE ENGINE OIL WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT A WARNING MESSAGE ILLUMINATED, INDICATING THAT THE VEHICLE WOULD SHUT OFF IN FIVE MINUTES DUE TO OVERHEATING. FURTHERMORE, WHILE DRIVING BETWEEN 50 TO 70 MPH, THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO HERB CHAMBERS FORD OF WESTBOROUGH (310 TURNPIKE RD, WESTBOROUGH, MA 01581, (508) 366-8311) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE RESET AND REPLACED AND THAT THE TIRES WERE BALD. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE FAILURE MILEAGE WAS 97,000. THE TIRE FAILURE MILEAGE WAS UNKNOWN.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. AFTER STARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE POWER STEERING SENSOR ALSO ILLUMINATED. IN ADDITION, WHILE DRIVING, THE TRANSMISSION MALFUNCTIONED AND CAUSED THE VEHICLE TO HESITATE WHEN ACCELERATING. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (COUGHLIN FORD, 24001 U.S. RT. 23 SOUTH, CIRCLEVILLE OH) WHERE IT WAS DIAGNOSED THAT BOTH THE TRANSMISSION AND STEERING COLUMN WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 106,000. *TT CONSUMER STATED CAR HAD ISSUES WITH CLUTCH SINCE IT WAS BOUGHT. UPDATED 11/26/18*JB

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VEHICLE RUNS ROUGH AND STALLS AT IDLE AND LOW SPEEDS. DEALERSHIP STATES THAT FUEL TANK IS COLLAPSING DUE TO DEFECTIVE PURGE VALVE.

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VEHICLE COMPLETELY DIED WHILE DRIVING. REPLACED BATTERY VEHICLE STARTS BUT SHUTS RIGHT OFF ON ITS OWN. VEHICLE ALSO STARTED ON ITS OWN WITH KEYS JUST IN THE ON POSITION.

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WHILE DRIVING ON HIGHWAY AT 65-70MPH, TRANSMISSION DOWNSHIFTED FROM 6TH GEAR TO 3RD THEN TO 1ST, FOLLOWED BY FREE SPUN IN NEUTRAL. VEHICLE WAS NEARLY HIT BY SEVERAL VEHICLES DUE TO EXTREME DECELERATION DURING RUSH HOUR TRAFFIC. LUCKILY WE WE ARE ABLE TO GET SAFELY OFF THE HIGHWAY WITHOUT BEING INJURED. VEHICLE EXPERIENCE WARNING INDICATORS FOR TRANSMISSION FAILURE, HILL START FAILURE, PARKING ASSIST FAILURE, AND SERVICE ENGINE SOON LIGHT. ATTEMPTED RESTART DID NOT CLEAR AND WARNINGS AND CAR WOULD NO LONGER SHIFT INTO ANY GEARS. VEHICLE WAS SUBSEQUENTLY TOWED TO NEAREST DEALER. THE TRANSMISSION HAS BEEN REPAIRED/SERVICED 3 PREVIOUS TIMES BY THE DEALER.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING (EPS) FAILED TO FUNCTION. ALSO, THE "STEERING ASSIST FAILED" MESSAGE FLASHED AND THE STEERING WHEEL BECAME EXTREMELY TIGHT WHILE ATTEMPTING TO TURN LEFT OR RIGHT. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER ISSUED TWO TSBS FOR THE STEERING, BUT THERE WAS NO EPS RECALL FOR THIS YEAR, MAKE, AND MODEL VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED THAT THE VEHICLE BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIR. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. **TR *TR

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DRIVING TO WORK MY DOOR (DRIVER) SUDDENLY FLEW OPEN WHILE I WAS TURNING ONTO HARRISON DR. CORNER OF PATRICK AND COULD HAVE CAUSED AN ACCIDENT THROUGH THE SUDDENNESS. I REMEMBER FEELING UNABLE TO REACT OR THINK OF THE RIGHT THING TO DO, AS IF IN A PANIK. I HAVE TRIED TO GET AN APPOINTMENT FOR REPAIR BUT EVERY FORD AND LINCOLN DEALER HERE IN LAS VEGAS NEVADA ARE HOPELESSLY BOOKED INTO THE FUTURE FOR 2 WEEKS. I CAN'T WAIT THAT LONG. THE CAR IS INOPERABLE IN THIS CONDITION!

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE SHUTTERED WHILE ACCELERATING. ADDITIONALLY, WHEN THE KEY WAS REMOVED FROM THE IGNITION, THE VEHICLE CONTINUED TO RUN AND FAILED TO SHUT OFF. IN ADDITION, THE GEAR SHIFTER FAILED TO MOVE OUT OF GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (TITUS-WILL FORD, 3606 S SPRAGUE AVE, TACOMA, WA 98409, 888-600-9734), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: [XXX]. NO FURTHER ASSISTANCE WAS PROVIDED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 28,558. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS IN MOTION, IT SHUTTERED EXTENSIVELY. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND SLOWED DOWN WITH A DRASTIC REDUCTION IN SPEED NUMEROUS TIMES WITHOUT WARNING. CAPITAL FORD (4900 CAPITAL BLVD, RALEIGH, NC 27616, 919-878-4884, (877) 659-2496) STATED THAT IT MAY TAKE A MONTH AND A WEEK BEFORE THE REMEDY AND PART WOULD BECOME AVAILABLE. THE DIAGNOSIS WAS UNAVAILABLE. THE DEALER ADVISED THE CONTACT TO EITHER REPAIR THE VEHICLE OR TRADE IT IN BECAUSE THEY HAD LIMITED TECHNICIANS AVAILABLE. THE DEALER STATED THAT THEY MAY SERVICE THE VEHICLE WITH A WARRANTY EXTENSION. THE MANUFACTURER ISSUED 35 TSBS ON THE POWER TRAIN AND 2 TSBS ON THE VEHICLE SPEED CONTROL. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN), WHICH AFFECTED THE 2012 TO 2016 MODELS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED FOR THE DEALER TO DIAGNOSE AND REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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I PULLED OUT INTO TRAFFIC AND MY TRANSMISSION STOPPED WORKING. COULDN'T EVEN PULL OFF THE ROAD. ENDED UP PUSHING IT TO THE SIDE OF THE ROAD AND THE POLICE CALLED A TOW TRUCK. TOW COST ME $140.00 TO HAVE IT TOWED TO A FORD GARAGE.

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TOUGTH DIRECTION.

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WITHIN THE LAST 12 MONTHS OR SO, THE STEREO WILL EMIT A LOUD POP (WHICH IS QUITE ALARMING WHILST DRIVING) AND THEN GO OUT. IT IS NOW FOLLOWED BY WHAT CAN ONLY BE DESCRIBED AS ELECTRICAL CURRENT RUNNING THROUGHOUT THE CAR AND SPEAKERS. THIS LAST SATURDAY, WHILE AT WORK, A CUSTOMER CAME IN AND ASKED WHO OWNED THE BLUE FORD FOCUS BECAUSE IT'S MAKING A WEIRD NOISE. I GO OUTSIDE (KEYS IN MY POCKET) AND SURE ENOUGH, IT SOUNDS LIKE ELECTRICITY RUNNING THROUGH THE SPEAKERS!! THE FOLLOWING DAY, IT DID THIS AGAIN (KEYS STILL IN MY POCKET). I PERFORMED A GOOGLE SEARCH FOR THIS ISSUE AND CAME UPON MULTIPLE SITES (SOME DATING AS FAR BACK AS 2015) DESCRIBING THIS ISSUE AND THE FACT THAT FORD IS UNWILLING TO ADDRESS THIS ISSUE. I CONTACTED FORD MOTOR COMPANY THIS MORNING AND WAS TOLD THAT I WOULD NEED TO TAKE IT TO MY NEAREST FORD TECHNICAL SERVICE TO HAVE A DIAGNOSTIC PERFORMED SO THEY COULD NOTE WHAT THE ISSUE MAY BE, ON MY DIME! TO WHICH I QUESTIONED THE VALIDITY OF THIS STATEMENT AS THERE ARE THOUSANDS OF PEOPLE COMPLAINING ABOUT THIS VERY ISSUE AND FIND IT RATHER ODD THAT FORD HAS NO KNOWLEDGE WHAT SO EVER REGARDING THIS ISSUE. MY MAIN CONCERN IS, WHAT POSSIBLE DAMAGE COULD IT BE DOING TO THE CARS ELECTRONICS AS WELL AS THE ALARMING POP WHILST DRIVING. ONE OF THE MAIN SAFETY FEATURES OF THIS VEHICLE WAS THE ABILITY OF HANDS FREE CALLING, BUT THAT FEATURE IS COMPLETELY RENDERED USELESS WHEN THIS HAPPENS.

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THE VEHICLE- WHETHER STATIONARY, IN MOTION, OR DRIVING- EMITS RANDOM LOUD CRACKS AND POPS FROM THE SPEAKERS. EVEN IF MY RADIO IS TURNED OFF- THE RANDOMNESS OF IT IS SO SCARY THAT IT IS A DRIVING HAZARD. I REACHED OUT TO FORD AND THEY WILL NOT FIX IT.

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STEERING ASSIST FAILURE. LOST POWER STEERING WHILE BACKING OUT OF GARAGE. STOPPED THEN TURNED VEHICLE OFF THEN ON AGAIN AND THE FAULT WENT AWAY.

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LOSS OF POWER STEERING, WHEEL HARD TO TURN AND I HAVE TO USE MUSCLE POWER TO STEER

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING, THE DRIVER'S SIDE DOOR WOULD LOCK AND UNLOCK WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.

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I HAVE A 2013 FORD FOCUS SE HATCHBACK AND AS I WAS GETTING GAS YESTERDAY ( 8/8/2018) AFTER I COMPLETED PUTTING GAS IN MY CAR AND GO TO START THE CAR UP IT STARTED BEEPING AND THEN I GOT A MESSAGE THAT SAID TRANSMISSION FAULT SERVICE NOW. SO I TOOK IT TO MY HOUSE AND NOTICED AS I WAS DRIVING THE CAR THAT IT DIDN'T WANT TO SHIFT AS IT NORMALLY WOULD AND IT WAS MAKING A HORRIBLE GRINDING AND HUMMING SOUND COMING FROM THE FRONT LEFT SIDE OF THE CAR AS WELL AS FROM UNDERNEATH THE DRIVER SEAT AREA. UNTIL YESTERDAY THE CAR HAS NEVER MADE THAT SOUND BEFORE AND I HAVE OWNED THIS CAR FOR 1 YEAR AND THIS IS THE FIRST PROBLEM THAT I HAVE HAD OTHER THAN NORMAL WARE AND TEAR. I ALSO GOT TO LOOKING AND IT SEEMS THAT THIS IS A COMMON ISSUE WITH THIS PARTICULAR MODEL OF CAR. FROM MY UNDERSTANDING IT IS A ISSUE WITH THE POWERSHIFT THAT FORD HAS BEEN USING AND IT CAN CAUSE PEOPLE TO GO THRU ABOUT 3 TO 4 TRANSMISSIONS PER EVERY 3 TO 5 YEARS. I DO BELIEVE THAT THIS COULD BE A VERY DANGEROUS AND VERY HARMFUL MALFUNCTIONING THAT NEEDS TO BE LOOKED INTO.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH IN A PARKING LOT, THE FRONT DRIVER'S DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

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THIS CAR HAS A FAULTY POWERSHIFT TRANSMISSION. IT HAS BEEN "FIXED" UNDER THE RECALL 4 TIMES AND NOW NEEDS TO HAVE THE CLUTCH ASSEMBLY REPAIRED OR REPLACED. FORD HAS 2 DIFFERENT EXTENDED WARRANTY CATEGORIES FOR THIS PROBLEM. ONE THAT COVERS THE ENTIRE TRANSMISSION AND ONE THAT COVERS JUST THE TRANSMISSION CONTROL MODULE. THEY ARBITRARILY ONLY COVERED OUR CAR FOR THE TRANSMISSION CONTROL MODULE, DESPITE HAVING WORK DONE ON THE ENTIRE TRANSMISSION

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD UNTIL IT STARTED SLOWING DOWN AND STOPPED OPERATING. THE VEHICLE WAS TURNED OFF AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT CALLED PUNDMANN FORD (2727 W CLAY ST, ST CHARLES, MO 63301, (636) 946-6611) AND THE VEHICLE WAS AWAITING DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ACCELERATING FROM THE IDLE POSITION, THE VEHICLE HESITATED AND LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SUBURBAN FORD OF STERLING HEIGHTS (40333 VAN DYKE AVE., STERLING HEIGHTS, MI 48313, 586-434-0943) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL NEEDED TO BE REPLACED, AND THE VEHICLE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 64,000.

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ON THURSDAY AUGUST 2, 2018 AROUND 8:30. THE WIRES IN THE DASH BOARD CAUGHT ON FIRE. THE CARD BEGAN TO FILL WITH SMOKE. I COULD SMELL THE BURNING AND I WASN'T SURE OF WHAT WAS HAPPENING. I COULD HEAR A SPARK SOUND AND I COULD TELL THAT THE WIRES WHERE BURNING. THIS WAS AN EXTREMELY DANGEROUS SITUATION, THE ENTIRE CAR MIGHT HAVE CAUGHT ON FIRE , IF MY BOYFRIEND DIDN'T COME AND CONTAIN THE FIRE.

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THE GAS GAUGE IS INCORRECT . NOW I CANT PUMP MORE THAN 2-3 GALLONS AT A TIME. I NOTICED YESTERDAY THAT THE GAS TANK IS LEAKING GAS. TODAY MY VEHICLE CAUGHT ON FIRE DUE TO WIRING ISSUES , AND IF THE FIRE FROM THE WIRES WOULD HAVE MADE CONTACT WITH THE LEAKING GAS , THE OUTCOME WOULD HAVE BEEN FATAL.

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WE PARKED AT A GAS STATION FOR GAS AND WHEN WE STARTED THE CAR AGAIN, IT SHOWED "STEERING ASSISTANT FAULT" AND IT'S SO HARD TO TURN THE STEERING WHEEL. WE ALMOST CALLED SOMEONE TO TOW THE CAR. WE WENT TO A AUTO SHOP AND THE GUY SAID NOTHING CAUSED THIS, IT'S FORD'S PROBLEM AND WE NEED TO GO TO A DEALER'S TO REPLACE THE STEERING GEAR. WE WENT TO A DEALER AND IT COST 2100 TO REPAIR. AND IT'S NOT UNDER WARRANTY.

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