Home · 2013 Ford Focus Bev · Complaints

What 2,157 owners told NHTSA about the 2013 Ford Focus Bev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (2,157)Crash / fire / injury (63)Transmission & drivetrain (1,131)Engine (355)Electrical system (295)Steering (279)Fuel system (270)Speed control (115)Body & structure (83)Latches & locks (52)Electronic Stability Control (esc) (39)Visibility & wipers (29)

1,131 of 2,157 complaints match · Transmission & drivetrain · clear filters · page 32 of 46

Jun 12, 2015Transmission & drivetrain

WHEN ACCELERATING FROM A STOP AND WHEN TRYING TO INCREASE SPEED, AUTOMATIC TRANSMISSION SLIPS AND SHUTTERS MAKING IT DIFFICULT TO GAIN SPEED. THIS IS PARTICULARLY UNSAFE WHEN MERGING INTO TRAFFIC. THIS IS A AUTOMATIC TRANSMISSION ..... BUT IT FEELS LIKE I AM DRIVING A MANUAL TRANSMISSION AND THE CLUTCH IS SLIPPING (IF ANYONE HAS EVER HAD THAT PROBLEM IT FEELS THE SAME) HAS BEEN TO THE DEALERSHIP 2 TIMES AND BOTH TIMES I ONLY GOT TEMPORARY RELIEF. I CAN HONESTLY SAY THAT THIS CAR IS UNSELLABLE BECAUSE OF THIS PROBLEM. SO I'M STUCK BECAUSE IT HASEN'T BEEN REPAIRED WITH LONG LASTING RESULTS, AND SELLING IT IS NOT AN OPTION. NO ONE IN THERE RIGHT MIND WOULD BUY THIS CAR WITH WHAT MAY BE A MAJOR TRANSMISSION PROBLEM LOOMING.

NHTSA ODI 10725047

Jun 3, 2015Transmission & drivetrain

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER ON SIX SEPARATE OCCASIONS. THE MECHANIC STATED THAT THE TRANSMISSION WAS PERFORMING AS DESIGNED. THE TRANSMISSION WAS REPROGRAMMED FIVE TIMES; HOWEVER, THE FAILURE RECURRED AFTER THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100.

NHTSA ODI 10723116

Jun 3, 2015Transmission & drivetrain

MONDAY JUNE 1ST AFTER CLEARING THE CODES FROM THE PREVIOUS INCIDENT 2 DAYS PRIOR AND TAKING A FEW SHORT DRIVES AROUND TOWN ON SUNDAY THE VEHICLE TRANSMISSION SEEMED TO BE OPERATING NORMALLY SO MONDAY I DROVE TO AUBURN AT 5 AM AND HAD NO ISSUES. COMING HOME AT ABOUT 1:30 IT STARTED TO EXHIBIT THE SAME SYMPTOMS FROM SATURDAY SO I GOT OFF THE FREEWAY AND WITHIN A FEW BLOCKS HAD INTERMITTENT NO POWER TO THE WHEELS, GIVING IT GAS JUST REVVED THE ENGINE, I MANAGED TO LIMP IT INTO A PARKING LOT WITH THE TRANSMISSION GOING IN AND OUT. HOOKING UP MY OBD2 COMPUTER I GOT THE FOLLOWING CODES: P2862, P2837, P2862 (AGAIN) AND P287B. I DID NOTICE ON BOTH DAYS IT FAILED THAT THE TRANSMISSION WOULD NOT GO INTO SPORT/MANUAL SHIFT MODE. I ATTEMPTED TO CLEAR THE CODES AND THE P2862 WOULD NOT CLEAR AFTER 3 ATTEMPTS SO I CALLED FORD ROADSIDE. LATE IN THE 3 HOUR WAIT FOR A TOW TRUCK THE CAR STARTED AND THE CODE SEEMED TO HAVE CLEARED, I WAS ABLE TO MOVE FORWARD AND REVERSE IN THE PARKING LOT. I BELIEVE THAT IT IS SOMEHOW TRIGGERED BY HIGHER TEMPERATURE DRIVES BUT NOT THAT HIGH, AND AT LEAST A 20-25 MILE DRIVE. SATURDAY IT WAS ABOUT 73 DEGREES WHEN IT FAILED AND MONDAY IT WAS IN THE HIGH 60S. WHEN I DROVE TO WORK MONDAY MORNING IT WAS IN THE LOW 50S. ALSO WHEN IT FAILED I COULD HEAR MECHANISM IN THE TRANSMISSION SEEMINGLY TRYING TO SHIFT LIKE THE NOISE A REGULAR MANUAL TRANSMISSION MAKES WHEN SHIFTING, (GEARS AND LEVER ACTUATORS). THEY HAVE NO IDEA WHEN FORD WILL BE PROVIDING CLUTCH PARTS LET ALONE WHATEVER ELSE IS BROKE. I NOW BELIEVE THAT THE LATEST PROBLEM I HAVE HAVING IS WAY BEYOND THE CLUTCHES SLIPPING AND SHUDDERING LIKE MOST PEOPLE HAVE DESCRIBED. THIS PROBLEM IS EXTREMELY DANGEROUS AND SOMEBODY WILL BE SERIOUSLY INJURED OR KILLED WHEN THEIR FOCUS "AUTOMATIC TRANSMISSION" CAUSES THE CAR TO LOOSE POWER WITHOUT MUCH WARNING AND IN A DANGEROUS SITUATION. WHY NO RECALL?

NHTSA ODI 10723136

May 31, 2015Transmission & drivetrain

AUTOMATED MANUAL 6 SPEED TRANSMISSION HAS BEEN EXHIBITING CLUTCH SHUDDERING FOR AT LEAST 6 MONTHS, DEALER ORDERED NEW CLUTCHES 3 MONTHS AGO AND ARE STILL ON BACK ORDER. SATURDAY MAY 30TH 2015 WHILE PULLING AWAY FROM A STOP LIGHT MAKING A LEFT TURN AT APPROX 5-10 MPH THE RPM WENT TO AROUND 5000 LIKE THE CLUTCH WAS SLIPPING THEN STARTED SHIFTING EXTREMELY ROUGH AND RPM UP AND DOWN WHILE THE GAS PEDAL WAS HELD STEADY AT WHAT SHOULD HAVE BEEN A LOW RPM STATE OF NO MORE THAN 2000-3000 RPM. WHILE AT CITY SPEEDS GOING UP A LONG HILL IT SEEMED LIKE THE TRANSMISSION WAS STUCK IN 5TH OR 6TH GEAR AND WOULD NOT SHIFT EVEN IN SPORT MANUAL MODE AND BOGGED DOWN UNTIL FINALLY WITH THE GAS HELD DOWN IT JERKED VIOLENTLY AND DOWN SHIFTED. WHEN PARKING SEVERAL MILES LATER IT WOULD NOT GO INTO REVERSE. THIS WAS A MODERATELY WARM DAY OF ABOUT 75 DEGREES AFTER A 25 MILE FREEWAY DRIVE, THE ENGINE WAS NOT OVERHEATING AND THE OIL LEVEL WAS GOOD. THE NEXT MORNING MY DIAGNOSTIC COMPUTER (A CAN OBD2) DETECTED THE DTC CODES P2862 AND P2837 AND THE CAR IS APPARENTLY WORKING NORMALLY AFTER CLEARING THE CODES AND DRIVING AROUND THE BLOCK.

NHTSA ODI 10722493

May 31, 2015Transmission & drivetrain

SAME COMPLAINT AS MANY OTHERS. SHIMMYS, SHAKES WHEN GOING INTO 2ND. NOT ALL THE TIME. SEEMS TO HAPPEN WHEN NOT ENOUGH EXCELLERATION. FROM A COMPLETE STOP.

NHTSA ODI 10722527

May 30, 2015Transmission & drivetrain

TL-THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING FROM A COMPLETE STOP, THE TRANSMISSION SLIPPED FIRST GEAR AND THE RPMS INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS WHERE THE AUTOMATIC TRANSMISSION CLUTCH WAS REPLACED EACH TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000. JS

NHTSA ODI 10722403

May 29, 2015Transmission & drivetrain

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

NHTSA ODI 10722121

May 28, 2015Transmission & drivetrain

THE CAR'S TRANSMISSION STARTED SLIPPING AROUND 15K, ON JULY 13TH, 2013 I BROUGHT THE CAR TO THE DEALER. THEY TRIED A REPROGRAM WHICH MADE IT WORSE AND THEN REPLACED THE CLUTCH. I GOT MY CAR BACK ON AUGUST 1ST, 2014 THE CAR WAS OUT OF MY POSSESSION FOR 18 DAYS. THEN IT STARTED SLIPPING AGAIN I BROUGHT IT TO THE DEALER AND THE CAR'S CLUTCH WAS REPLACED A SECOND TIME AT 36K MILES I BROUGHT IT IN OCTOBER 21ST, 2013. WHEN I PICKED IT UP, IT SHUTTERED LIKE MAD, THEY HAD PLACED THE CLUTCH WRONG AND I DIDN'T MAKE IT OUT OF THE DEALER'S LOT. SO, THEY SET IT PROPERLY AND I GOT IT BACK ON NOVEMBER 18TH 2014 THE CAR WAS OUT OF MY POSSESSION FOR 17 DAYS. YESTERDAY (5/27/15), THE CLUTCH FAILED TO ENGAGE AND I HAD TO BE TOWED TO THE NEAREST FORD DEALER. IT APPEARS THERE IS SOMETHING WRONG WITH THE TCM, I HAVE YET TO SEE HOW LONG IT WILL BE OUT OF MY POSSESSION FOR. FORD HAS DENIED MY REQUEST FOR A BUYBACK TWICE NOW ONCE AT 36K AND THEN AGAIN TODAY AT APPROXIMATELY 45K. IF THE CAR FAILS TO ENGAGE WHEN I AM MAKING A LEFT HAND TURN OR MERGING INTO TRAFFIC, I AM GOING TO GET IN AN ACCIDENT DUE TO THIS MALFUNCTION. THAT MEANS THIS CAR IS PUTTING ME, MY PASSENGERS, AND OTHER DRIVERS AT RISK. SO FAR, FORD HAS ONLY OFFERED ME OPTIONS FOR BUYING A NEW FORD WITH LITTLE FINANCIAL ASSISTANCE AND NO WAY TO GUARANTEE A NEW CAR WILL NOT HAVE THE SAME ISSUES.

NHTSA ODI 10721997

May 28, 2015Transmission & drivetrainFuel system

WHILE TRAVELLING ON AN INTERSTATE IN THE PASSING LANE, THE CHECK ENGINE LITE CAME ON AND THERE WAS AN INSTANTANEOUS AND COMPLETE LOSS OF TRANSMISSION. WAS ABLE TO PULL OVER, RESTART CAR, AND HAD A COUPLE OF GEARS, BUT SAME THING HAPPENED 3 MILES LATER. FORD WARRANTY SIMPLY RESET THE TRANSMISSION COMPUTER. ON 26 MAY, ON THE WAY HOME FROM WORK, THE TRANSMISSION AGAIN CUT OUT; THIS TIME I HAD 2 GEARS AND WAS ABLE TO GET TO A DEALERSHIP. THIS TIME THEY REPLACED THE DUAL CLUTCH TRANSITION CONTROL MODULE (TCM). 2 TOTAL AND SUDDEN FAILURES OF THE TRANSMISSION, AND FORD ONLY RESETTING AND NOT REPLACING THE TCM THE 1ST TIME IS DANGEROUS TO ME AND MY FAMILY, AND IRRESPONSIBLE BY FORD. THIS IS MUCH MORE UNSAFE THAN THE AIRBAGS ISSUE. THIS IS THE 4TH CLUTCH ISSUE: 3 NEW CLUTCHES ALREADY PUT IN DUE TO THE SHUDDERING/JERKING ISSUE. BUT TOTAL LOSS OF POWER IS SIMPLY DANGEROUS.

NHTSA ODI 10722068

May 27, 2015Transmission & drivetrain

MY CAR IS BARELY THREE YEARS OLD, AND THE FIRST YEAR IT LEFT ME ON FOOT, DUE TO A POWER FAILURE, WHEN I GOT IT TOWED TO QUIKS IN QUINCY, THEY EXPLAINED SOMETHING ABOUT A SENSOR AND OR POWER TRAIN, I HAVE THE RESULTS OF WHAT THE WORK THAT WAS DONE ON THAT DAY, NOW ON 5/26/2015, AGAIN, MY CAR STARTS TO STALL ON ME AS I'M DRIVING IT, I TOOK IT IN AND NOW IT TURNS OUT THAT ITS A GEAR SHIFT PROBLEM, I HAVE TRIED TO CHANGE THIS CAR BUT IT SEEMS THE COMPANY JUST WANT TO FIX IT, SINCE ITS IN WARRANTY, WHAT CAN BE DONE FOR A CAR THAT COST ME 20,000 ITS NOT EVEN THREE YEARS OLD AND HAS THESE PROBLEMS, I NO LONGER FEEL COMFORTABLE I REALLY WOULD LIKE ANOTHER CAR WITH LESS HEADACHE, THIS IS A NEW CAR, I DON'T UNDERSTAND IT. PLEASE HELP. MY NAME IS [XXX]. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10721610

May 27, 2015Transmission & drivetrain

I PURCHASED A FORD FOCUS VIN #: [XXX] ON 2-23-2013. MAGUIRE FORD S. MAIN ST. PO BOX 39 DUNCANNON PA 17020 I FIRST CALLED THE DEALER ABOUT GRINDING SOUNDS AND HESITATION WHEN PULLING OUT IN LOW GEAR WHEN THE CAR HAD 18,000 MILES. THEIR INITIAL EXPLANATION WAS THAT THE ?NEW FORD ? TRANSMISSION AS ACTING LIKE A MANUAL AND SOME SHUDDER AND NOISE WILL BE NORMAL. IT WAS OBVIOUS TO BE THE CAR WAS NOT ?NORMAL? AND AT 19,459 MILES, APRIL 4, 2014, THE DEALER FOUND FAULTY CLUTCHES AND PUT IN A NEW CLUTCH ASSEMBLY (BV6Z7B546D). IT STILL DID NOT FEEL RIGHT AND I TOOK IT BACK APRIL 12,2013. THEY SAID IT IS NORMAL. I ASKED IF THEY WOULD EXTEND THE GUARANTEE BEYOND THE 60,000 MILES AS I ENVISIONED THIS AS A RECURRING PROBLEM. THEY DID NOT. NEEDLESS TO SAY I WAS EXTREMELY DISAPPOINTED. IN AUGUST, 2014 , FORD EXTENDED THE WARRANTY FOR SEVEN YEARS OR 100,000 MILES.( PROBABLY BECAUSE OF SO MANY COMPLAINTS) I WAS PLEASED UNTIL THE CAR STARTED ACTING UP AGAIN AT 38,000 MILES . I TOOK IT IN ON 5/27/15 AND THE DEALER CONFIRMED I NEED CLUTCHES REPLACED AGAIN. HOWEVER, THE PARTS ARE BACKLOGGED AND IT WILL TAKE THREE TO FOUR MONTHS! I AM CONCERNED ABOUT THE SAFETY FACTOR. THE SHUDDER AND GRINDING, I CAN LIVE WITH FOR A WHILE. THE HESITATION WHEN PULLING OUT INTO HEAVY TRAFFIC IS UNACCEPTABLE. IN ADDITION, A 100,000 WARRANTY WITH A PROBLEM OCCURRING EVERY 20,000 MILES MEANS SOMEONE WILL EVENTUALLY BE FACED WITH A HUGE REPAIR BILL, NOT TO MENTION THE DIMINISHED VALUE OF THE CAR FOR RESALE OR TRADE IN DUE TO THIS MANUFACTURES DEFECT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10721682

May 26, 2015Transmission & drivetrain

TRANSMISSION HESITATION AND SHUDDERING ON ACCELERATION TO MERGE INTO TRAFFIC ON I95, VEHICLE FAILED TO CONTINUE TO ACCELERATE FORCING ME TO PULL OF THE ROAD TO PREVENT BEING HIT BY SEMI TRUCK THAT WAS COMING UP BEHIND ME. THIS AND SIMILAR INCIDENTS HAVE HAPPENED SEVERAL TIMES SINCE I PURCHASED THE CAR I HAVE TAKEN THE VEHICLE IN FOR SERVICE 3 TIMES SINCE THEN EACH TIME TOLD IT OPERATES WITHIN SPECIFICATIONS BUT THEY RESET THE CONTROL MODULE AND FLASH THE SOFTWARE GIVE IT BACK AND IT OPERATES FINE FOR SEVERAL WEEKS. IT IS NOW IN FOR THE 4TH TIME AND THEY FINALLY ARE REPLACING PARTS BUT I FEEL THIS VEHICLE IS UNSAFE AND HAVE SEEN WHERE OTHERS ARE HAVING SIMILAR ISSUES YET NO ONE HAS DONE NOTHING.

NHTSA ODI 10721561

May 20, 2015Transmission & drivetrain

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

NHTSA ODI 10717519

May 18, 2015Transmission & drivetrain

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS, WHEN SHIFTING INTO SECOND AND THIRD GEAR, THE VEHICLE JERKED. THE FAILURE OCCURRED DAILY. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED VIOLENTLY WHEN ON AN INCLINE. THE VEHICLE WAS TAKEN TO A DIALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.

NHTSA ODI 10717181

May 18, 2015Transmission & drivetrain

AUTOMATIC TRANSAXLE SEALS LEAK, EVENTUALLY CAUSING THE CAR TO HESITATE BADLY DURING ACCELERATION. PRIMARILY HAPPENS FROM A STOP, WHICH HAS CAUSED "CLOSE CALLS" ON SEVERAL OCCASIONS. CLUTCH AND SEALS HAVE BEEN REPLACED 3 TIMES IN LESS THAN 8000 MILES.

NHTSA ODI 10717220

May 17, 2015Transmission & drivetrain

I HAVE A 2013 FORD FOCUS. THE CAR REMAINS UNDER WARRANTY. SINCE I BOUGHT THE CAR, THE MANUFACTURE HAS PAID FOR THE CLUTCH TO BE COMPLETELY REPLACED TWICE DUE TO ISSUES WITH THE CAR STALLING WHILE I HAVE BEEN DRIVING IT (IT IS A MANUAL TRANSMISSION THAT IS CONTROLLED BY A COMPUTER SYSTEM AND FUNCTIONS AS AN AUTOMATIC FOR THE DRIVER). THE CAR WAS BOUGHT IN SEPTEMBER 2012. THE CLUTCH WAS REPLACED ON 6/19/2013 WITH 10,760 MILES. THE CLUTCH WAS AGAIN REPLACED ON 9/24/2014 AT 28,215 MILES. BOTH TIMES THE CLUTCH HAS BEEN REPLACED IT HAS BEEN DUE TO SAFETY CONCERNS ABOUT THE CAR STALLING WHILE GOING UPHILL. LAST NIGHT (5/16/2015) WHILE ON THE INTERSTATE GOING APPROXIMATELY 55 MPH WITH MY FAMILY IN THE CAR, I FELT THE CAR TRANSMISSION SLIP OUT OF GEAR. I WAS UNABLE TO ACCELERATE/GIVE GAS TO THE ENGINE AND THE CAR WAS RAPIDLY DECELERATING. IT WAS DIFFICULT TO GET TO THE SHOULDER SAFELY. THIS CAR APPEARS TO HAVE SIGNIFICANT SAFETY FLAWS WITH THE THE DUAL-CLUTCH, AUTOMATED-MANUAL TRANSMISSION THAT MAKE IT UNSAFE TO DRIVE.

NHTSA ODI 10716946

May 15, 2015Transmission & drivetrainSpeed controlEngine

CAR'S TRANSMISSION SHUTTERS AND JOLTS. HESITATES TO ACCELERATE. DANGEROUS WHEN MERGING ONTO HIGHWAY OR MAKING A TURN. SENT IT TO FORD TO FIX AS PER THEIR FSA ON THE TRANSMISSION SEAL. BOTH DEALERSHIPS SAID THERE WAS NOTHING WRONG WITH IT, BUT IT STILL HESITATES, SHUTTERS, SHAKES AND JOLTS. THIS IS A SAFETY CONCERN. IT NEEDS TO BE BROUGHT UP TO FORD.

NHTSA ODI 10716695

May 15, 2015Transmission & drivetrain

VEHICLE HAS BAD ISSUES WITH THE TRANSMISSION SHUTTERS LURCHES AND BUCKS. FORD WILL ONLY WARRANTY TRANSMISSION SLIPPAGE BELOW 30% THROTTLE ANY SLIPPAGE ABOVE 30% IS NOT COVERED BY ANY WARRANTY. THIS IS SAFETY HAZARD WHEN PULLING INTO TRAFFIC. AND DOES NOT MAKE FOR A VERY NICE TO DRIVE CAR. NO OTHER FORD TRANSMISSION HAS THAT POOR OF STANDARD. SLIPPAGE LESS THAN 250 RPM [PER EVENT] OR OVER 31% THROTTLE IS STILL A BROKE CAR BUT FORD WONT FIX IT.

NHTSA ODI 10716799

May 14, 2015Transmission & drivetrainEngineFuel system

THE CAR WILL NEARLY STALL (AS IF TRANSMISSION SLIPPED/DISENGAGED), ENGINE SPUTTERS, TRANSMISSION GRINDS AND JERKS THEN GEARS CATCH AND CAR LURCHES FORWARDS AND SPEEDS OFF AS IF IT IS POSSESSED. THIS IS VERY DANGEROUS WHEN ATTEMPTING TO ENTER MOVING TRAFFIC AND ESPECIALLY DANGEROUS WHEN CROSSING MULTIPLE LANES OF TRAFFIC OR IF THE DRIVER IS LESS EXPERIENCED OR ISN'T AWARE THAT HE/SHE NEEDS TO ACCOMMODATE IT. THE MORE MILES ACCUMULATED, THE WORSE AND MORE PRONOUNCED THE ISSUE. FORD "REPROGRAMMED" MY TRANSMISSION JULY 2013 (11,000 MILES) WITH NO RESULTS. FORD'S RESPONSE, "SHUDDER" IS NORMAL AND THE INTENTIONAL DESIGN OF THE CAR. THE ISSUE WORSENED TO THE POINT THE TRANSMISSION WOULD DISENGAGE WHILE CLIMBING HILLS ( WORSE ON MODERATE TO STEEP GRADES) AND RELIABILITY OF THIS CAR DETERIORATED TO THE POINT I WAS ROLLING BACKWARDS DOWN A HILL I HAD ATTEMPTED TO CLIMB AT 50-55MPH BECAUSE THE CAR JUST STOPS MOVING FORWARD THEN THE CAR WILL GRIND, BANG SHAKE, JERK THEN LURCH FORWARD AND SPEED OFF LIKE IT FINALLY GOT GAS AND FOUND THE GEARS (MAY 1,2015). OCTOBER 22, 2014, I TOOK THE VEHICLE IN FOR AN OIL CHANGE, WITH THE FORD LETTER IN HAND AND ASKED THEM TO CHECK MY CAR AGAIN. PARTS WERE ORDERED AND IT WAS SAFE TO DRIVE UNTIL THEN BUT, IF I WAS LEFT STRANDED TO CALL ROADSIDE ASSISTANCE. FORD IS STALLING PROGRESS & REPAIR OF THIS ISSUE BECAUSE THEY INTEND TO AVOID LEMON LAW. MY COMPLAINTS WENT UNDOCUMENTED ON SERVICE REQUEST PAPERWORK BECAUSE "SHUDDER IS NORMAL/INTENTIONAL OPERATION" AND SUBSEQUENT COMPLAINTS WERE IGNORED/UNDOCUMENTED BECAUSE THERE WERE NO PARTS TO REPAIR IT. RESALE & TRADE-IN VALUE IS LOW, DEPRECIATE AT A FASTER RATE AND ARE GENERALLY UNSAFE . FORD NEEDS HELD ACCOUNTABLE, REMEDY THE ISSUE IN A TIMELY MANNER TO MINIMIZE LOSS, INVESTMENT AND POTENTIAL DANGER TO THOSE WHO UNFORTUNATELY PURCHASED THIS DEFECTIVE PRODUCT. THIS CAR IS UNRELIABLE & DANGEROUS!

NHTSA ODI 10716512

May 13, 2015Transmission & drivetrainEngine

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STARTED TO SHUTTER WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPROGRAMMED THE PCM. A FEW WEEKS AFTER THE REPAIR, THE CHECK ENGINE AND THE PCM WARNING LIGHTS ILLUMINATED. THE FAILURE MILEAGE WAS 31,000.

NHTSA ODI 10716260

May 12, 2015Transmission & drivetrain

VEHICLE SHUDDERS, BUCKS & HESITATES UPON TAKE OFF AND ACCELERATION. FEELS LIKE ITS GOING TO STALL. MAKES GRINDING NOISE WHEN CHANGING GEARS. HAVE HAD IT "REPAIRED" TWICE AT THE FORD DEALERSHIP WHERE PURCHASED FOR SAME ISSUE. FIRST TIME ON 9/8/2014 & 2ND TIME ON 5/4/2015.

NHTSA ODI 10715915

May 12, 2015Transmission & drivetrain

MY 2013 FORD FOCUS HAS DEMONSTRATED JERKY SHIFTING, ENGINE SPUTTERING AND STALLS RELATED TO INEFFECTIVE SHIFTING OF THE TRANSMISSION SINCE IT WAS FIRST PURCHASED. HOWEVER, AT APPROXIMATELY 55,000 MILES, THE TRANSMISSION WAS SPUTTERING AND STALLING EXCESSIVELY. AT THAT TIME, WE WERE NOTIFIED OF A RECALL ON THE TRANSMISSION. ON SEPTEMBER 16, 2014, MY TRANSMISSION WAS "REPROGRAMMED" BY A LOCAL FORD DEALERSHIP. THEREAFTER, THE SPUTTERING SLOWED FOR A SHORT PERIOD AND MY GAS MILEAGE WAS ALSO REDUCED. NOT LONG AFTER THAT, THE SPUTTERING AND STALLING RETURNED. IN OCTOBER 2014, MY LOCAL FORD DEALERSHIP REPLACED THE ELECTRONIC CLUTCH IN MY FOCUS. DURING THE WEEK OF MAY 4, 2015, THE CAR FAILED TO ACCELERATE ON THE HIGHWAY APPROXIMATELY THREE TIMES. ON THE MORNING, OF MAY 12, 2015, MY TRANSMISSION FAILED TO SHIFT WHILE I WAS ATTEMPTING TO EXIT THE HIGHWAY ONTO A BUSY, THREE LANE EXIT RAMP. I PUT ON MY FLASHERS AND TRIED FRANTICALLY TO GET MY FOCUS TO SHIFT INTO GEAR AND MOVE FORWARD. RATHER, IT STARTED ROLLING BACKWARDS. NEXT, A MACK TRUCK NEARLY REAR-ENDED MY CAR. MY CAR HAS BEEN TOWED TO A LOCAL FORD DEALERSHIP, AND I HAVE BEEN TOLD THAT THE FORD DEALERSHIP WILL EVALUATE WHAT IS WRONG WITH MY TRANSMISSION, BUT THEY HAVE NOT SEEN ANY OTHER FORD FOCUS AUTOMOBILES IN OUR AREA DEMONSTRATE THESE SYMPTOMS. I SEE ENDLESS BLOGS WITH FORD CUSTOMERS WHO DO HAVE THIS SAME PROBLEM. I BELIEVE THAT A FURTHER RECALL IS REQUIRED REGARDING THE 2013 FORD FOCUS.

NHTSA ODI 10715972

May 12, 2015Transmission & drivetrain

FIRST INCIDENT 10/8/12: VEHICLE SHUDDERED VIOLENTLY ON ACCELERATION FROM A STOP AND SHUDDERED IN BETWEEN GEAR SHIFTS. REPROGRAMMED PCM/TCM MODULE, TR SENSOR RELEARN, SHIFT DRUM MOTOR AND CLUTCH RELEARN. SECOND INCIDENT 9/25/13: VEHICLE VIBRATES ON ACCELERATION. REPROGRAMMED PCM/TCM PER TSB 13-9-4. THIRD INCIDENT 10/29/13: VIBRATION AGAIN ON ACCELERATION. ORDERED PARTS PER TSB 13-9-4. FOURTH INCIDENT 12/19/13: INSTALL 29 PARTS ORDERED ON 10/29 VISIT ON TRANSMISSION INCLUDING CLUTCH ASSEMBLY AND SEALS. FIFTH INCIDENT 10/8/14: VEHICLE STARTED SHAKING AND SHIFTING STRANGE ON THE HIGHWAY AND CHECK ENGINE LIGHT CAME ON. VERY SCARY INCIDENT AS I WAS AFRAID THE ENGINE WAS GOING TO DIE AND I WOULD LOSE CONTROL. MANAGED TO GET OFF THE HIGHWAY AND WAS NEAR FORD DEALER IN DOWNERS GROVE WHO DIAGNOSED CODE P090C (TRANSMISSION) AND SAID HE COULD NOT GET THE CAR IN AS THEY WERE FULL BUT SAID TO TAKE IT SLOW AND MANAGED TO GET IT BACK TO VAN DRUNEN FORD FOR SERVICE. SERVICE DEPARTMENT REPROGRAMMED PCM/TCM AND PERFORMED PINPOINT TEST PER WSW PROCEDURE. SIXTH INCIDENT 4/16/15: CHECK ENGINE LIGHT CAME ON, VEHICLE SHUDDERED AND TACHOMETER WAS FLUCTUATING AT STEADY SPEED. REPLACED TCM, REPROGRAM AND PERFORM ADAPTIVE LEARN. SEVENTH INCIDENT 5/12/15: SHUDDER HAS BECOME WORSE THAN WHEN IT WAS REPAIRED THE LAST VISIT. VEHICLE IS PRESENTLY AT THE DEALER AFTER FILING COMPLAINT WITH FORD CUSTOMER CARE. VEHICLE HAS BEEN IN SEVEN TIMES FOR THE SAME PROBLEM AND FORD REFUSES TO REPLACE THIS TRANSMISSION .FORD HAS EXTENDED THE TRANSMISSION WARRANTY TO 100,000 MILES AND I WAS OUTWARDLY TOLD THIS WAS DUE TO THE FACT THAT THEY KNOW THERE IS A PROBLEM WITH THIS TRANSMISSION ON THIS VEHICLE TYPE. YOU ONLY HAVE TO SURF THE WEB TO FIND OUT HOW MANY PEOPLE ARE HAVING THE SAME PROBLEM WITH THIS FOCUS TRANSMISSION. THEY NEED TO REPLACE THIS TRANSMISSION OR EXTEND THE WARRANTY INDEFINITELY.

NHTSA ODI 10716083

May 7, 2015Transmission & drivetrain

I BOUGHT THE 2013 FORD FOCUS BRAND NEW AND IT HAS BEEN THE BIGGEST HEADACHE. THE TRANSMISSION IS NO GOOD! THE CAR WILL HESITATE TO TAKE OFF AND THEN TAKE OFF REALLY FAST AFTER REVVING UP TO OVER 7500 RPM BEFORE SHIFTING INTO GEAR AND TAKING OFF VERY FAST. THIS IS VERY DANGEROUS AND UNSAFE TO ME AND OTHER DRIVERS ON THE ROAD! IT SHUTTERS AND SHAKES, SOMETIMES DOESN'T WANT TO START. THIS CAR IS A LEMON AND NOT DEPENDABLE. I SURE HOPE A RECALL IS ISSUED BECAUSE THIS IS NOT FAIR TO THE CONSUMERS WHO ARE PAYING FOR A CAR THAT IS DEFECTIVE. *TR

NHTSA ODI 10715115

May 5, 2015Transmission & drivetrain

FORD IS EXPERIENCING SIGNIFICANT REPAIR OBLIGATIONS DUE TO THE DEFECTIVE DESIGN OF THEIR CLUTCH/AUTOMATIC TRANSMISSION ARRANGEMENT ON THEIR 2013 FORD FOCUS MODELS. THE OWNER OF THIS VEHICLE IS DRIVING A CAR THAT HAS A TENDENCY TO STALL AT INTERSECTIONS AND AT HIGHWAY ENTRY LANES. I HAVE BEEN TOLD THIS CONDITION IS BEING EXPERIENCED BY MANY OTHER FOCUS DRIVERS. THIS IS A HAZARDOUS CONDITION AND AS FAR AS I CAN TELL, FORD IS TELLING OWNERS OF THESE VEHICLES TO KEEP ON DRIVING THEM UNTIL THE PARTS CAN BE REPLACED AND THE WAIT TIME IN MANY CASES IS EXTENDING 90 DAYS OR MORE. *TR

NHTSA ODI 10714765

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Working with the data? Download all 2,157 complaints as CSV · fetched from NHTSA July 23, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Ford Focus Bev verdict →