What 2,157 owners told NHTSA about the 2013 Ford Focus Bev

MANUFACTURER RECALL NUMBER18S32 NHTSA RECALL NUMBER18V735 OUR VEHICLE'S FUEL TANK COLLAPSED OVER A YEAR AGO AND WE ARE UNABLE TO FULLY USE THE VEHICLE. FORD DOESN'T APPEAR TO BE PROVIDING NECESSARY PARTS TO DEALERS FOR REPAIR. WE ARE GETTING NOWHERE AND THE CAR IS UNSAFE. PERHAPS YOU CAN COMPEL FORD TO FIX THIS RECALL IN A MORE TIMELY MANNER. I SUSPECT THERE ARE OTHERS WITH THE SAME PROBLEM. THANK YOU IN ADVANCE.

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WE BOUGHT OUR 2013 FORD FOCUS ST IN FEBURARY 2017. STARTING IN 2018 SOMETIMES IT WOULDN'T D GO IN REVERSE. IT ALSO STARTED HESITATING WHILE WE ARE DRIVING OR PULLING OUT IN TRAFFIC. NOW IN 2019 IT WILL COMPLETELY LOSE POWER GOING DOWN THE HIGHWAY OR JUST THE STREET AND LEAVE US STRANDED. WE HAVE REPLACED THE BATTERY AND HAVE HAD OTHER RECALLS ADDRESSED. I HAVE SEEN A RECALL FOR THE WIRING HARNESS BUT IT DOESN'T SHOW UP WITH OUR VIN NUMBER. IT WAS MANUFACTURED JAN 1ST 2013. THIS CAR IS VERY UNRELIABLE. YOU NEVER KNOW IF WILL TURN ON AND IF IT DOES IT MAY MAKE IT A MINOR OR 10+ MILES.

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I'M AT THE TAIL END OF A BUYBACK FOR MULTIPLE RECALL ISSUES THAT SEEM TO BE UNFIXABLE. THEY HAD ALSO REPLACED A WEEK ENGINE MOUNT THAT IS FAILING NOW THEY HAD TO REPLACE A SAFETY RECALL FOR GAS FUEL. ALL OF WHICH IN THE PAST DOWNTOWN FORD IN SACRAMENTO DID FOR FREE AND NOW THEY ARE TRYING TO CHARGE ME $1300 TO FIX THE RECALLS AND REPAIRS THAT THEY HAD DONE WITHOUT MY KNOWLEDGE. SINCE IT WAS ORDERED TO THEM BY YOU GUYS. AND NOW THEY ARE SAYING AT FUTURE FORD OF SACRAMENTO OFF OF MADISON AVENUE THAT THEY WILL NOT FIX IT FOR FREE AND THAT THEY ARE GOING TO TRY AND TAKE IT OUT OF MY SETTLEMENT WHEN THEYARE SCAM ARTISTS AND ARE CHARGING ME WAY MORE THAN ANY PART NEEDS TO BE. AND I'M ALSO BEING LIED TO BY FORD WRAP WHO TOLD ME THEY WERE GOING TO PAY FOR THE PARTS AND THEY WERE ALSO GOING TO PUT ME IN A RENTAL. ALL OF WHICH WAS A LIE. I HAVE LOST HUNDREDS OF DOLLARS IN WAGES I'VE HAD A TON OF PAIN AND SUFFERING FROM HAVING TO BE LIED TO OVER AND OVER AGAIN AND THINKING I AM BEING HELPED WHEN IN FACT ALL THEY'RE DOING IS TRYING TO TAKE MY MONEY AND PUT ME IN A UNSAFE CAR THAT COULD'VE KILLED ME OR MY LOVED ONES MULTIPLE TIMES BECAUSE OF THEIR NEGLIGENCE AND THEY ARE NOT BEING HELD LIABLE

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HAVING ISSUES WITH THE TRANSMISSION SHUTTERING AND DELAYS IN RESPONSE. WE WERE CROSSING A BUSY HIGHWAY NOT LONG AGO AND AS WE PULLED ONTO THE HIGHWAY THE CAR STARTED VIBRATING AND SHUTTERING UNCONTROLLABLY AND WOULD BARELY MOVE. WE ALMOST GOT HIT TRYING TO GET ACROSS. WE HAVE HAD THIS TRANSMISSION FIXED MULTIPLE TIMES FOR THE SAME ISSUE. THIS CAR IS NOT SAFE!

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THE CAR TENDS TO SHUDDER AS IT ACCELERATES, SOMETIMES MORE, SOMETIMES LESS. THERE WAS A RECALL ISSUED ABOUT 6 MONTHS AGO FOR THE CAR WHICH MIGHT BE RELATED TO THIS (NHTSA RECALL NUMBER 18V735), BUT THERE IS STILL NO AVAILABLE REMEDY FOR THE PROBLEM, WHICH SEEMS LIKE A PROBLEM IN ITSELF.

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IM HAVING PROBLEMS WITH MY CAR'S TRANSMISION. I BOUGHT IT WHEN IT HAD 53K MILES ON IT, NOW IT HAS 69K. THE PROBLEM HAS BEEN THERE SINCE I PURCHASED IT. THE CAR HESITATES WHEN SHIFTING THROUGH GEARS, THE ENGINE REVVS UP BUT THE TRANSMISION WILL NOT RESPOND AS NORMAL, IT SLIPS/HESITATES. WHILE DRIVING ON HIGHWAYS IT SOMETIMES DISPLAYS A WARNING SAYING "TRANSMISION OVERHEATING PULL OVER AND TURN ENGINE OFF". I BELIEVE THIS IS A MAJOR SAFETY ISSUE. I SPOKE WITH FORD DEALERSHIP AND THEY SAID THE WARRANTY DOES NOT COVER THIS. THEY ARE INSTRUCTING TO REPLACE THE CLUCTH.

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I RECEIVED A RECALL NOTICE IN THE MAIL , NOTICE# 16S30/NHTSA RECALL 16V-643 MAY, 2017 AND IN DOING SO I NOTIFIED THE VICKSBURG FORD DEALERSHIP HERE AND SCHEDULED A APPOINTMENT TO HAVE MY VEHICLE CHECKED, AND THE PART MADE IT HERE TUESDAY 5/30/17) AND IT WAS REPAIRED I WAS TOLD. NOW YESTERDAY AS I TRIED TO CLOSE MY DOOR IT WOULD NOT LATCH SO I TOOK IT BACK TO THE FORD CO TO HAVE IT CHECKED AGAIN TO SEE WHAT THE PROBLEM WAS. I WAS TOLD THAT THERE IS NO RECALL EXISTS. OF COURSE NOT IT WAS IN 2017 THAT I CAME OUT AND IT WAS SUPPOSE TO HAVE BEEN REPAIRED, BUT THE PROBLEM IS IT HAS HAPPENED NOW. WHEN I TOOK MY CAR OUT THERE AT THE TIME I WAS ONLY FOLLOWING WHAT I WAS INSTRUCTED TO DO, NOW THE WANT ME TO PAY FOR IT BECAUSE THE SERVICEMAN TOLD ME , HE DID NOT THINK FORD WOULD PAY FOR IT BECAUSE IT IS NOT ON NOTICE AT THIS TIME. THEY WANT ME TO PAY $197.50 PLUS TAX AND $110.00 LABOR CHARGE. I DONOT FEEL THAT THIS IS RIGHT, BECAUSE THEY WAS PAID FOR DOING THE JOB IN MAY, 2017 EVENTHOUGH AT THE TIME I WAS NOT EXPERIENCING THE PROBLEM AT THE TIME, AND IT IS HAPENING NOW THEY NEED TO CORRECT THE PROBLEM. I CANNOT RIDE AROUND WITH A DOOR THE IS NOT SHUT PROPERLY. NOW I AM STILL TRYING TO FIND MY RECEIPT FOR THE REPAIR, AND THEY DO HAVE A RECORD OF IT BECAUSE THE SECRETARY TOOK A FORLDER WITH THE SERVICE TICKET BACK IN THE BACK TO THE SERVICEMAN BUT HE ACTED LIKE THAT WAS NOT THE RECALL TICKET. I AM GOING TO CONTINUE TO LOOK FOR MY RECEIPT BUT IN THE MEANTIME I NEED TO GET THIS PROBLEM FIXED. I DONOT FEEL THAT THEY NEEDS TO BE PAID TWICE WHEN THE PROBLEM IS OBVIOUS TODAY. IT WAS A SAFETY RECALL ISSUED IN ACCORDANCE WITH THE FEDERAL LAW AND I AM ENTITLED TO THAT SAFEY RECALL ACT. LUCKILY I HAD JUST MADE IT TO MY HOUSE AND PARKED WHEN I NOTICED THAT THE DOOR WOULD NOT SHUT, I HAVE ONLY THE ONE VEHICLE AND IT IS DRIVEN EVERYDAY TO WORK, ERRANDS. NOT GOOD. THX YOU. .

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE MAKING A LEFT TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING AND BECAME DIFFICULT TO TURN. AS A RESULT, THE CONTACT CRASHED INTO A MEDIAN. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME AS THE POWER STEERING AND OIL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

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RADIO WILL CUT OUT AND THEN SOUND LIKE WIRES ARE SIZZLING AND WONT PLAY.THE VEHICLE IS IN MOTION.AND EVEN WHEN ITS TURNED OF THE SIZZLING SOUND IS STILL THERE.

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POWER STOPPED OPERATING WHILE DRIVING. IT HAD SUDDENLY BECOME VERY DIFFICULT TO TURN THE STEERING WHEEL. THIS IS DANGEROUS ESPECIALLY FOR A SMALLER PERSON, THE STEERING WHEEL IS ALMOST IMPOSSIBLE TO TURN.

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I WAS DRIVING ON A CITY WHEN I THE CAR SHIFTED GEARS. I CONTINUED TO DRIVE IT NOT THINKING ANYTHING OF IT. ONCE I CAME TO A POINT WHEN I HAD TO REVERSE, I REALIZED THAT'S MY CAR DID NOT WANT TO MOVE BACK WARDS EVEN WHEN I USED THE GAS.

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MY FUEL LINE AND FUEL NECK WENT OUT ON ME I WAS DRIVING AND ANOTHER PERSON WAIVED AT ME AND SAID THEY SAW SPARKS COMING FROM THE CAR I WAS IN THE MIDDLE OF THE ROAD AND THEN THE CALL STOP I WAS LOW ON GAS SO I THOUGH I RAN OUT OF GAS GOT GAS AND THE GAS RAN THROUGH TO THE GROUND I HAD NO WARNING IT JUST HAPPEN I CALLED MY MECHANIC HE WAS THE ONE THAT TOLD ME ABOUT THE FUEL LINE AND FUEL NECK HE SAID THAT WAS VERY DANGEROUS BECAUSE THE GAS WAS RUNNING OUT I JUST THANK GOD IT DID NOT BLOW UP WITH ME OR MY GRAND KIDS LOOKS AGAIN I THANK GOD MY FAMILY HAS ALWAYS BEEN A FORD FAMILY BUT I HAVE HAS SO MANY ISSUES WITH THIS CAR IM NOT A HAPPY CAMPER WITH MY FORD FOCUS BUT I CAN'T AFFORD RIGHT NOW TO GET ANOTHER VEHICLE I HAVE A LITTLE OVER A YEAR TO PAY THIS OFF I'M UNSIDE DOWN AND HAVE TO KEEP IT BUT NOT HAPPY ABOUT FORD YOU GUYS HAVE PUT OUT GREAT CARS WHAT HAPPEN TO THE 2013 FORD FOCUS SE

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MY STEREO HAS DECIDED TO TERRORIZE ME WITH LOUD POPPING, CRACKLING, AND WHITE NOISE. IN THE BEGINNING MY STEREO WOULD MAKE A LOUD POP AND THEN NOT EMIT ANY SOUND. THE DISPLAY WOULD WORK, AND I COULD CHANGE THE STATIONS, INPUTS, AND VOLUME, BUT NO NOISE WOULD COME OUT OF THE SPEAKERS. I WOULD SIMPLY TURN THE CAR OFF AND BACK ON AND THE PROBLEM WOULD BE RESOLVED. SINCE, THIS GREMLIN HAS TRANSFORMED INTO A CREATURE OFF A "PREDATOR" MOVIE. NOW WHEN I START MY CAR, THE MUSIC MAY PLAY FOR A COUPLE SECONDS AND THEN THE LOUD POPPING TAKES OVER. WHETHER THE VOLUME IS ON "1" OR "10" THE NOISE IS JUST AS LOUD AND STARTLING. I WOULD SIMPLY TURN OFF THE POWER TO THE STEREO, BUT THIS DID NOT SEEM TO ALLEVIATE ANYTHING. ALTHOUGH NOT AS CONSISTENT, THE NOISE SEEMS TO INTERMITTENTLY COME EVEN IF THE CAR IS TURNED OFF AND THE KEY NOT IN THE IGNITION. AS STATED, THIS NOISE IS VERY LOUD AND STARTLING. IT STARTLED ME ENOUGH THAT I ACCIDENTALLY JERKED THE WHEEL OUT OF REFLEX WHILE DRIVING DOWN THE HIGHWAY YESTERDAY. MUSIC IS A LUXURY, BUT HAVING THE CRAP SCARED OUT OF YOU BY YOUR OWN CAR WHILE DRIVING IS A GIANT SAFETY ISSUE!!

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. SHE WAITED TEN MINUTES, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT STATED THAT THE VEHICLE DROVE VERY SLOWLY AND FAILED TO ACCELERATE. THE CONTACT DROVE THE VEHICLE TO KIRK AUTO CO (LOCATED AT 235 STATE HWY 7 FRONTAGE RD, GRENADA, MS 38901, (888) 480-6177) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SWITCH FROM THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT WAS INFORMED THAT THE CLUTCH AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,704.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE FRONT DRIVER'S DOOR DID NOT CLOSE AND "FRONT DRIVER'S DOOR OPEN" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT CALLED TOM PECK FORD OF HUNTLEY AT 847-669-6060 (LOCATED AT 13900 AUTOMALL DR, HUNTLEY, IL 60142) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

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COULDN'T SHIFT, SLOW SHIFTING, WON'T GO INTO GEAR, WON'T COME OUT OF GEAR. WON'T CRANK, WON'T MOVE. THIS HAPPENED OVER A PERIOD OF 4 YEARS

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 45 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE DRIVER MANAGED TO STEER THE VEHICLE HOME. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 61,000.

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TRANSMISSION CLUTCH SHUDDERING/CHATTERING ON ACCELERATION, PRIMARILY IN 1ST AND 2ND GEAR. WORSE WHEN AMBIENT TEMP IS WARMER. SLAMS INTO GEAR, SOMETIMES BREAKING TIRES LOOSE ON PAVEMENT. ONLY OWNED THIS CAR FOR 1 WEEK. MILEAGE IN THE 70K RANGE. ESPECIALLY DANGEROUS PULLING OUT ON A TURN. CAR WILL JERK SIDEWAYS AND HESITATE, LEAVING YOU OPEN TO BEING STRUCK BY ANOTHER VEHICLE.

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THE POWER STEERING HAS COMPLETELY FAILED. IT IS VERY DIFFICULT TO TURN THE CAR, ESPECIALLY AT LOW SPEEDS.

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I OWNED THE CAR 3 DAYS AND THE TRANSMISSION LIGHT CAME ON. CLAIMED THE TRANSMISSION MODULE WAS REPLACED. TWO HOURS AFTER GETTING THE CAR BACK IT WOULD NOT START, ENGINE LIGHT CAME ON. SEE PHOTO IT WOULD APPEAR THE OBD2 WIRES HAVE BEEN TAMPERED WITH IN AN EFFORT TO DISABLE THE LIGHT CONTINUING TO COME ON. (PICTURE ATTACHED) THE CAR IS BACK IN THE SHOP. IT HAS BEEN 2 WEEKS SINCE PURCHASE I HAVE HAD THE CAR IN MY POSSESSION FOR A TOTAL OF 3 DAYS. THE USED CAR PLACE WHERE IT WAS PURCHASED WILL NOT TAKE THE CAR BACK. THERE IS A 90 DAY WARRANTY THAT WILL RUN OUT. THE CAR IS OVER THE 100K MILE WARRANTY FOR THE DEALERSHIP TO FIX.

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THE RADIO/SPEAKERS WILL SUDDENLY MAKE A LOUD POPPING SOUND/CRACKLING SOUND OUT OF NOWHERE. THE POPPING/CRACKLING IS OFTEN LOUD ENOUGH TO WHERE IT STARTLES THE DRIVER, WHICH IS A HUGE SAFETY ISSUE. THIS HAPPENS RANDOMLY SO THE DRIVER CANNOT BE PREPARED FOR THE LOUD, STARTLING NOISE. TSB ISSUED FOR ST MODEL BUT NOT SE. PLEASE HELP. THERE ARE HUNDREDS IF NOT THOUSANDS HAVING THIS PROBLEM! PLEASE CONSIDER A RECALL. IT IS COSTING OWNERS THOUSANDS OF DOLLARS TO "DIAGNOSE" AND SOMETIMES GET A FIX. THANK YOU.

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THE TRANSMISSION HAS BEEN SLIPPING BADLY BUT WARRANTY IS ONLY 100K MILES AND CAR HAS 105K SO FORD DEALER SAYS I HAVE TO PAY REPAIRS. THIS IS A KNOW ISSUE. DASHBOARD DISPLAY IS DAMAGE AND SHOWS NO INFORMATION - MILLAGE - AND CAN NOT PASS EMISSION TESTING SINCE CAN NOT DETERMINE MILLAGE. DEALER WANT $800. VEHICLE JUST SHUT-OFF IN MIDDLE OF DRIVING - VERY SCARY - DISCONNECT AND CONNECT BATTERY AND WORKED BUT SCARY AND DANGEROUS. ALL THESE THREE ISSUES -TRANSMISSION, DISPLAY & SHUTTING OFF- SHOULD BE A RECALL BECAUSE CAR CAN NOT BE USE.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WATER WAS FOUND INSIDE THE VEHICLE MORE THAN ONCE AFTER IT RAINED. ALSO, THE CLUTCH VIBRATED WHEN THE GEARS WERE SHIFTED. THE FAILURE OCCURRED EVERY TIME AFTER SHIFTING OUT OF FIRST GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO STAR FORD AND LINCOLN (1101 S BRAND BLVD, GLENDALE, CA 91204, (818) 956-0977) WHERE IT WAS DIAGNOSED THAT A NEW CLUTCH AND FUEL TANK WERE NEEDED AND THE POWER TRAIN CONTROL MODULE (PCM) NEEDED REPROGRAMMING. THE CONTACT STATED THAT THE MECHANICS ONLY INSTALLED A NEW FUEL TANK AND REPROGRAMMED THE PCM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 59,763. *TT*JB

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POWER STEERING FAILED WHILE VEHICLE WAS MOVING ON SURFACE ROAD MAKING IT NEARLY IMPOSSIBLE TO SAFELY STEER OUT OF TRAFFIC. FAILURE CAME ON SUDDENLY AND WITHOUT WARNING.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SLIPPED INTO NEUTRAL. THE VEHICLE SHUTTERED EXTENSIVELY AND WAS EXTREMELY DIFFICULT TO DRIVE. MANKATO FORD (1935 MADISON AVE, MANKATO, MN 56001, (507) 387-3454) DIAGNOSED AND REPLACED THE CLUTCH ASSEMBLY, BUT THE FAILURE RECURRED. THE DEALER WAS AWARE THAT THERE WAS A WARRANTY CAMPAIGN FOR THE VEHICLE AND TOOK AN EXTENDED PERIOD OF TIME TO PROVIDE THE CLUTCH ASSEMBLY. WHEN THE FAILURE RECURRED, THE MANUFACTURER TOOK A LONG TIME TO PROVIDE THE PART FOR THE POWER TRAIN CONTROL MODULE REPLACEMENT. THE WARRANTY CAMPAIGN HAD SINCE EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INITIALLY SERVICED FOR THE MANUFACTURER'S POWER TRAIN RECALL CAMPAIGN NUMBER: 16S30, WHICH ALSO FAILED TO PROVIDE A PERMANENT REMEDY. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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