What 2,157 owners told NHTSA about the 2013 Ford Focus Bev

VEHICLE HAS ONGOING ISSUES THROUGH IT'S LIFE, ALL DIAGNOSED AS TRANSMISSION RELATED. THESE INCLUDE REPLACEMENT OF THE CLUTCH 3 TIMES, UPDATES TO THE PCM AT VARIOUS TIMES. WOULD NOT GO INTO REVERSE. SIGNIFICANT SHUDDERING AND LACK OF ACCELERATION, ETC IS ONGOING - FORD CANNOT FIX. VEHICLE ONLY SLIGHTLY IMPROVES AFTER WHICH SOON RETURNS TO THE HORRIBLE SHAKING, LACK OF ACCELERATION, ETC HAVE GIVEN UP ON ATTEMPTING TO REPAIR. CLASS ACTION LAWSUITS PROVIDED NO ASSISTANCE OR RECOURSE.

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HAVE HAD ISSUES WITH TRANSMISSION CONTROL MODULE UNIT. ISSUES WITH TRANSMISSION SHUDDERING, TRANSMISSION SLIPPING OUT OF GEAR AND NOT APPLYING POWER WHILE IN INTERSECTIONS, ISSUES WITH THE CAR CREEPING FORWARD. HAVE HAD ISSUES FIXED MULTIPLE TIMES ONLY FOR IT TO RETURN AGAIN WITHIN A MONTH OR TWO. ALSO HAD MANY OTHER ISSUES WITH CAR. THERE ARE MULTIPLE DATES FOR TRANSMISSION ISSUES. THERE WOULD HAVE BEEN MORE, BUT I WAS TOLD THAT THEY DID ALL THEY COULD DO TO FIX THAT ISSUE EVEN THOUGH IT WAS NOT FIXED. DATES FOR TRANSMISSIONS: 6/26/2015; 8/1/2015; 6/4/2016; 12/19/2016; 7/19/2019. THE LAST TIME I TOOK IT IN (7/19/2019) I FOUND A LETTER SAYING FORD WOULD FIX IT REGARDLESS OF WARRANTY STATUS. THIS LETTER WAS INCORRECT AND THEY WANTED ABOUT $1,200 TO FIX (PUT A TEMPORARY BAND AID ON) THE SAME ISSUE I HAD BEFORE THAT REAPPEARED WITHIN A MONTH OF THEM FIXING IT.

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THE VEHICLE WAS BOUGHT USED,IT HAD A BATTERY BOIL OVER ISSUE,THE BATTERY HAS BEEN REPLACED,THE VEHICLE WILL NOT START.

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TRANSMISSION SHUDDERS AND SHIFTS ERRATICALLY IN LOW GEARS. SOMETIMES UNANTICIPATED ACCELERATIONS FROM LOW GEARS AND SOMETIMES TRANSMISSION SHIFTS INTO LOW GEARS WHILE AT HIGHER SPEEDS, CAUSING VEHICLE TO REV UP AND LOOSE ACCELERATIONS INTERMITTENTLY.

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I WAS DRIVING DOWN THE ROAD AND MY CAR BATTERY LIGHT CAME ON AND I LOST POWER TO MY GAS AND BRAKE SYSTEM... BEFORE THIS EVERY TIME I PUT GAS INTO IT ....IT ACTS LIKE GOING TO STALE

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 50 MPH, THE VEHICLE JERKED, LUNGED FORWARD, AND LOST POWER. THE CONTACT MANAGED TO GAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO MORLAN-SHELL FORD (1824 PORTER WAGONER BLVD, WEST PLAINS, MO 65775, (417) 256-3193) WHERE MULTIPLE DIAGNOSTIC TESTS WERE PERFORMED, WHICH DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED FIVE TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 96-182145. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. *TT *TR CHECK ATTACHMENT CHARACTERS ARE OVER 2,000. ARBITRATOR'S DECISION FORM CASE NUMBER #XX-XXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT IDLED, BUT DID NOT ENGAGE IN ANY GEAR. THE VEHICLE WAS TOWED TO DAVE SINCLAIR FORD (7466 S LINDBERGH BLVD, ST LOUIS, MO 63125) WHERE IT WAS DETERMINED THAT THE CLUTCH FAILED AND NEEDED REPLACEMENT. THE CONTACT ALSO MENTIONED THAT THE CLUTCH HAD TO BE REPLACED TWELVE TIMES SINCE THE VEHICLE WAS PURCHASED IN 2015. THE MECHANIC ALSO MENTIONED THAT THERE WAS AN OIL LEAK IN THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

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DRIVING MY 2013 FORD FOCUS, I HAD STOPPED AT A STOP SIGN. WHEN I TRIED TO ACCELERATE THE WARNING "HILL START ASSIST NOT AVAILABLE" FLASHED AND THEN THE CAR TURNED OFF. I PUT THE CAR IN PARK AND AFTER A FEW ATTEMPTS I GOT THE CAR STARTED, BUT THE ENGINE LIGHT CAME ON AND "TRANSMISSION FAULT SERVICE NOW" FLASHED. I WAS ABLE TO DRIVE IT HOME AND IT WAS CHECKED OUT BY AN AUTO REPAIR GUY. HE TRIED TO REPROGRAM THE COMPUTER BUT THE THE TRANSMISSION FAULT ERROR CONTINUES TO FLASH AND THE CAR WON'T START.

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THIS VEHICLE HAS BEEN PLAGUED WITH TRANSMISSION PROBLEMS SINCE SOON AFTER PURCHASE. IT HAS BEEN RETURNED TO MULTIPLE FORD DEALERSHIPS IN CARBON COUNTY PA SINCE BEING PURCHASED IN DECEMBER OF 2013. THERE HAS BEEN NO RESOLUTION AND PROBLEMS STILL PERSIST. WE ARE TRYING TO RETRIEVE THE ATTEMPTED REPAIR RECORDS AND WILL UPLOAD WHEN WE HAVE THEM.

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MY CAR IS AT THE DEALERSHIP FOR THE SECOND TIME SINCE SEPTEMBER 2018 DUE TO THE TRANSMISSION RECALL. THE CAR DIED WHILE DRIVING FOUR TIMES BEFORE I COULD GET IT HOME. I I HAD IT TOWED TO BILL COLLINS FORD THE NEXT DAY. I WAS TOLD IN SEPTEMBER THE TRANSMISSION WAS FIXED YET THE CAR NEVER DROVE RIGHT. NOW THE TRANSMISSION AND CLUTCH NEED REPAIR/REPLACING. THEY HAVE HAD MY CAR FOR ONE WEEK AND I HAVE YET TO BE CONTACTED BY THE DEALERSHIP. THESE CARS ARE NOT SAFE. SOMEONE IS GOING TO DIE AS A RESULT OF THESE FAULTY TRANSMISSIONS.

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THIS VEHICLE HAS HAD PROBLEMS SINCE THE DAY WE BOUGHT IT .THE TRANSMISSION HAS A MIND OF ITS OWN. IT JERKS ,SHUDDERS AND SLIPS IN AND OUT OF GEAR AT RANDOM . WE HAVE HAD 4 CLUTCHES ,A TCM, 2 PURGE VALE REPLACEMENTS AND COUNTLESS SOFTWARE UPDATES. IT HAS COMPLETELY LOST THE ABILITY TO PROPEL ITSELF ON THREE SEPARATE OCCASIONS; ONCE WHILE WE WERE TAKING IT IN TO THE DEALER . WHEN WE GOT TO THE DEALER THEY TOLD US THAT "YES THAT CAN HAPPEN SOMETIMES " !!! PLEASE HELP US AND HOLD FORD ACCOUNTABLE FOR THEIR RECKLESS DECISION TO ALLOW THESE VEHICLES TO BE SOLD TO CHUMPS LIKE ME . THEY HAVE DELIBERATELY AND REPEATEDLY BLAMED US FOR THEIR MISTAKE . WE ARE UNABLE TO USE OUR VEHICLE BECAUSE IT IS UNSAFE .

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TRANSMISSION PROBLEMS

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CAR WAS SITTING IDLING FOR APPROXIMATELY 5 MINUTES WITH THE AC ON, THEN PROCEEDED TO DRIVE SLOWLY OUT OF PARKING LOT AS SOON AS I GOT OUT OF PARKING LOT, ABOUT 500 FT THE POWER STEERING WENT OUT, NO WARNING THAT I WAS AWARE OF IT JUST WENT OUT. I WAS ON A RESIDENTIAL STREET. I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD AND TURN THE VEHICLE OFF AND WHEN I RESTARTED THE VEHICLE IT WAS FINE.

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SOON AFTER THE PURCHASE OF MY VEHICLE I BEGAN TO EXPERIENCE PROBLEMS WITH THE TRANSMISSION. IN THE EARLY YEARS OF OWNING MY CAR I TOOK IT INTO FORD FOR THE RECALL REPAIRS WHICH DID NOTHING TO SOLVE THE ISSUE WITH MY CAR. AFTER ABOUT 3 OR 4 FAILED ATTEMPTS TO HAVE MY CAR PROPERLY FIXED I STOPPED TAKING IT IN. SO FOR THE LAST 5 YEARS I'VE BEEN DRIVING MY VEHICLE WITH THIS TRANSMISSION ISSUE. THERE ARE TIMES WHERE MY VEHICLE STALLS COMPLETELY AND THE STEERING WHEEL STIFFENS SO I AM UNABLE TO DRIVE. THEY'RE HAVE BEEN TIMES WHERE I HAD TO CONTINUALLY PULL OVER AND STOP MY VEHICLE COMPLETELY, WAITING A FEW MINUTES TO RESTART MY CAR SO I WOULD BE ABLE TO DRIVE. I KNOW HAVE A 2 YEAR OLD SON AND FEEL EXTREMELY UNCOMFORTABLE AND UNSAFE IN THIS VEHICLE. AT THIS MOMENT I CANNOT AFFORD TO TRADE MY VEHICLE IN EITHER AND TAKE THE LOSS OF ALL THE MONEY I PUT INTO THIS CAR.

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ALTHOUGH WE HAVE EXPERIENCED SEVERAL PROBLEMS WITH THE TRANSMISSION OPERATION PREVIOUSLY, THE FOLLOWING INCIDENT LEFT MY WIFE STRANDED ON THE SIDE OF THE ROAD WHEN DRIVING HOME FROM THE GROCERY STORE. "ON 08/12/2019 AT 67,331 MILES,WHILE TRAVELING 35 MPH APPROXIMATELY 1/2 MILE AFTER THE RESTART OF A WARM ENGINE AND LIGHTLY ACCELERATING ON A COUNTY ROAD, THE SHIFTING OF THE TRANSMISSION BECAME ERRATIC AND THE CHECK ENGINE AND CHECK TRANSMISSION LIGHTS CAME ON IN THE INSTRUMENT CLUSTER. THE DRIVER PULLED OF THE ROAD AND CALLED ME FOR ASSISTANCE. I DROVE TO HER LOCATION AND I SLOWLY DROVE THE FOCUS TO THE FORD DEALERSHIP WITH THE OTHER DRIVER FOLLOWING IN OUR OTHER CAR. THE DEALERSHIP, ON THE NEXT DAY, REPLACED THE TRANSMISSION CONTROL MODULE AND THE CLUTCH ASSEMBLY." THE VEHICLE OPERATED WELL FOR 6 MONTHS AND 6,000 MILES UNTIL THE ENTIRE TRANSMISSION HAD TO BE REPLACED AT MY COST ($6,600) DUE TO EXCESSIVE MULTIPLE BEARING NOISE. FORD, THROUGH POOR CUSTOMER SERVICE, WOULD NOT RESPOND TO ASSIST IN THE REPAIR COST.

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MULTIPLE DEALER VISITS TO REPAIR SLIPPING AND SHUDDERING TRANSMISSION. WAS INFORMED BY DEALER THIS WAS NORMAL. STILL OWN THE CAR AND THE ISSUE REMAINS TO DATE. TRANSMISSION STILL SLIPS AND SHUDDERS

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THE VEHICLE STARTED SHUDDERING BADLY BETWEEN GEAR SHIFTS AND TRANSMISSION BEGAN SLIPPING IN AND OUT OF GEAR AT HIGHWAY AND CITY DRIVING SPEEDS. RETURNED THE VEHICLE TO THE DEALERSHIP, PARKWAY FORD IN WINSTON SALEM, NC FOR EVALUATION AND REPAIR. THIS WAS THE 8TH INCIDENT WITH THIS VEHICLE. THEY REPLACED THE CLUTCH, SEAL ASSEMBLIES AND REPROGRAMED THEPCM/TCM. I GOT IN THE VEHICLE TO DRIVE HOME AND MY FIRST WORRY WAS IF I WOULD MAKE IT HOME SAFELY AND WITHOUT A MISHAP.

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FAULTY TRANSMISSION. WHILE DRIVING THE LIGHTS WOULD COME ON THAT THE TRANSMISSION IS OVERHEATING AND THE CAR WOULD COME TO A HALT. WE TOOK IT IN ONCE TO HAVE IT FIXED AND HAD TO PAY $1500 FOR THEM TO REPLACE PARTS IN THE TRANSMISSION BECAUSE THEY WERE NOT COVERED UNDER THE RECALL. OUR CAR STILL SHUDDERS. WE HAVE HAD NOTHING BUT TROUBLE WITH THIS CAR WHICH ISN'T EVEN PAID OFF YET.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HAD EXPERIENCED RANDOM JERKING AND UNINTENDED SUDDEN ACCELERATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER CROSS ROAD FORD(4510 WHITEHILL BLVD, PRINCE GEORGE, VA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING STOPPED FUNCTIONING WHILE DRIVING APPROXIMATELY 30 MPH. THE 'STEERING ASSIST FAULT, SERVICE REQUIRED' MESSAGE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER ADVISED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 108,604. THE VIN WAS INVALID. *TR*JB

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MY 2013 FORD FOCUS STALLED OUT IN THE MIDDLE OF AN INTERSECTION AND WOULD NOT START DUE TO A FAULTY TCM. WE DO NOT MAKE RIGHT-HAND TURNS ON RED BECAUSE THE VEHICLE DOES ACCELERATE PROPERLY AND SHIMMERS AND SHAKES WHEN ACCELERATING. WE HAVE ADVISED FORD OF THIS ISSUE AND WAS ADVISED THIS IS NORMAL PERFORMANCE FOR THIS CAR.

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VEHICLE IS EQUIPPED WITH THE DPS6 POWERSHIFT DUAL CLUTCH TRANSMISSION. VEHICLE WAS PURCHASED USED FROM FORD DEALERSHIP IN DECEMBER OF 2016 WITH ABOUT 44,000 MILES ON THE ODOMETER. SEVERAL MONTHS AFTER PURCHASE IT STARTED EXHIBITING SOME MINOR SHUDDERING WHEN ACCELERATING FROM A STOP. OVER TIME THIS SHUDDERING BECAME QUITE SEVERE AND WOULD SOMETIMES EVEN APPEAR WHEN ALREADY UP TO SPEED DRIVING DOWN THE ROAD AT A STEADY PACE OR WHEN ACCELERATING TO PASS ANOTHER VEHICLE ETC. IT ALSO EXHIBITED SOME GRINDING NOISES AS WELL WHEN ACCELERATING. EVENTUALLY THIS SHUDDERING BECAME SO SEVERE IT WAS UN-BEARABLE AND AT APPROXIMATELY 67,000 MILESWE BROUGHT THE CAR BACK TO THE FORD DEALERSHIP FOR DIAGNOSIS. IT WAS DETERMINED THAT DEFECTIVE SEALS ON THE INPUT SHAFT OF THE TRANSMISSION HAD CAUSED THE DCT GEARBOX OIL TO CONTAMINATE THE LININGS OF THE CLUTCH ASSEMBLY. THE REMEDY WAS TO REPLACE THESE SEALS AND THE CLUTCH ASSEMBLY WITH UPDATED ITEMS. THIS REPAIR WAS COMPLETED AT A COST TO US OF JUST UNDER $1600.00

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 10 MPH AND/OR MAKING TURNS, THE VEHICLE SPONTANEOUSLY ACCELERATED AND STALLED. THE VEHICLE WAS ABLE TO RESTART. ADDITIONALLY, THE AIR CONDITIONER AND RADIO TURNED ON BY THEMSELVES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ARLINGTON HEIGHTS FORD (801 W DUNDEE RD, ARLINGTON HEIGHTS, IL 60004, (888) 481-8607), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 52,269.

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VEHICLES TRANSMISSION BUCKING LOSING POWER SLIPPING ALSO STALLING OUT THIS CAR IS VERY UNSAFE I'VE HAD IT TO THE DEALERSHIP MANY TIMES STILL NO FIX

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SINCE I DROVE THE VEHICLE OFF THE LOT, TRANSMISSION SHUDDERS, JERKS, VIBRATES, ROUGH UP/DOWNSHIFTS, SLIPS INTO NEUTRAL, WONT SHIFT INTO REVERSE, TRANSMISSION FAULT WARNINGS, TRANSMISSION OVERHEAT WARNINGS. THE CAR DOES NOT RELIABLY ACCELERATE/DECELERATE UNDER NORMAL OPERATING CONDITIONS. ON MULTIPLE OCCASIONS HAD TO PUSH THE CAR OUT OF A PARKING SPOT BY HAND SINCE REVERSE WOULD NOT ENGAGE. HAD TO PUSH OFF THE ROAD SEVERAL TIMES AFTER VIOLENT SHIFTS/SHUDDERING AND WARNING LIGHTS. HAS HAPPENED NUMEROUS TIMES SINCE PURCHASING THE VEHICLE. INITIALLY DEALERSHIP SAID OVER THE PHONE THE NEW TECHNOLOGY HADN'T ADAPTED TO MY DRIVING STYLE YET AND IT WOULD CLEAR UP. EVENTUALLY I TOOK IT IN FOR REPAIR AFTER REPAIR AND HAVE SINCE TAKEN THE VEHICLE OFF THE ROAD. THE LAST EPISODE HAPPENED WITH MY CHILDREN IN THE CAR AND IT'S NO LONGER SAFE TO TRANSPORT PASSENGERS IN.

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