VEHICLE HESITATES TO GO AFTER COMING TO A STOP. IT JERKS SHUDDERS AND DOESN'T FEEL LIKE IT HAS ENOUGH POWER TO MOVE THE VEHICLE AFTER IT STOPS.
NHTSA ODI 11004113
Home · 2013 Ford Focus Bev · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
1,131 of 2,157 complaints match · Transmission & drivetrain · clear filters · page 22 of 46
VEHICLE HESITATES TO GO AFTER COMING TO A STOP. IT JERKS SHUDDERS AND DOESN'T FEEL LIKE IT HAS ENOUGH POWER TO MOVE THE VEHICLE AFTER IT STOPS.
NHTSA ODI 11004113
MY 2013 FORD FOCUS HAS A BAD TRANSMISSION SHUDDER THAT HAPPENS MOSTLY WHEN STARTING OUT FROM A DEAD STOP AND THE TRANSMISSION IS SHIFTING FROM 1ST TO 2ND GEAR . AT TIMES IT SHUDDERS AND SHAKES SO BAD WHEN STARTING OUT THE VEHICLE WILL ACTUALLY DELAY AND STOP MOVING MOMENTARILY WHILE THE TRANSMISSION IS SHAKING AND SHUDDERING. IT IS VERY DANGEROUS WHEN THIS HAPPENS WHILE CROSSING A HWY OR TRYING TO GO THROUGH A BUSY INTERSECTION AND THE VEHICLE STOPS MOVING AND JUST SITS THERE AND SHAKES FOR A SECOND OR TWO. THE LAST TIME THIS HAPPENED IT SCARED MY WIFE SO BAD SHE NOW REFUSES TO DRIVE THE VEHICLE ANYMORE AND DOESNT REALLY CARE TO RIDE IN IT ANYMORE EVEN WHEN I'M DRIVING. HAD IT TO THE DEALER ABOUT 5 OR 6 TIMES FOR THIS PROBLEM AND THEY REPLACED THE CLUTCHES IN THE TRANSMISSION ONCE AND RE FLASHED THE COMPUTER A NUMBER OF TIMES AND WHILE THAT DID HELP FOR A SHORT TIME AFTER THESE REPAIRS IT ALWAYS STARTS SHUDDERING AGAIN. FORD SAYS THIS IS NORMAL FOR THE TRANSMISSION TO SHUDDER AND SHAKE SO IF ITS NORMAL WHY DOESNT IT DO IT ALL THE TIME AND WHY DID THE NEW CLUTCHES COMPLETELY TAKE CARE OF THE SHUDDER FOR ABOUT 6 MONTHS?? I WOULD LIKE TO MEET THE ENGINEER THAT DESIGNED THIS TRANSMISSION AND HAVE HIM TELL ME THIS IS NORMAL TO MY FACE AFTER TAKING HIM FOR A RIDE IN THIS VEHICLE.
NHTSA ODI 11003863
I WAS DRIVING HOME GOING ABOUT 65 MPG IN A STRAIGHT LINE ON THE HIGHWAY AND THE CAR LOST PROPULSION, STARTED DECELERATING. I PULLED OF TO THE SIDE OF THE ROAD AS FAST AS POSSIBLE AND THE CAR WOULDN'T CHANGE GEARS, AND STALLED (LIKE WHAT HAPPENS WHEN YOU DON'T DEPRESS THE CLUTCH). THIS IS THE SECOND TIME THIS HAPPENED, THE FIRST TIME THEY REPROGRAMMED THE TCM CLAIMING THAT WAS THE CAUSE. THIS TIME THEY ARE CLAIMING THE FUEL PUMP IS THE CAUSE, THOUGH I AM SKEPTICAL.
NHTSA ODI 11003319
I BOUGHT MY CAR IN DECEMBER OF 2014, CERTIFIED PREOWNED. AFTER HAVING THE CAR FOR NOT EVEN A FULL MONTH, I RECEIVED A CALL THAT I HAD A CLUTCH THAT CAME IN TO THEIR SERVICE DEPARTMENT. I HAD NOT ORDERED ONE, NOR DID I KNOW THE CAR NEEDED ONE AT TIME OF PURCHASE. SINCE THEN I HAVE BEEN THROUGH 3 CLUTCHES AND THE FOURTH WAS JUST ORDERED MONDAY JUNE 12, 2017. EVERY 15,000 MILES THE CAR BEGINS TO SHUDDER AND EXPERIENCE SHIFTING HESITATION. THIS IS EXTREMELY UNNERVING, ESPECIALLY WHEN IT ONLY DOES IT WHEN TAKING OFF FROM A STOP OR WHEN ACCELERATING AFTER SLOWING DOWN FOE SAY A RED LIGHT THAT JUST TURNED GREEN. IT DOESN'T MAKE ME FEEL SAFE, I'VE HAD MULTIPLE INSTANCES WHERE THIS HAS CAUSED NEAR COLLISIONS WHEN PULLING OUT INTO TRAFFIC BECAUSE THE CAR ESSENTIALLY STALLS OUT AND I STOP MOVING. FORD HAS NOT ISSUED A RECALL FOR THIS AND THIS IS MY THIRD YEAR EXPERIENCING THESE PROBLEMS. I DON'T WANT TO PAY FOR SOMETHING THAT IS THE MANUFACTURERS RESPONSIBILITY. I GOT A RECALL FOR SOMETHING TRIVIAL, DOOR LATCHED, BUT NOT THW HUGE SAFETY PROBLEM THAT IS MY CLUTCH FAILING. THE DEALER ALSO STATED ON A 07/16/16 INVOICE THAT THIS IS A RECALL ITEM, BUT I'M STILL PAYING FOR IT. I HAVE ALL PRIOR INVOICES OF ALL CLUTCH WORK DONE
NHTSA ODI 10995394
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE DID NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL SEVERAL TIMES IN ORDER FOR THE VEHICLE TO MOVE. THE CONTACT STATED THAT THE VEHICLE HAD FOUR TRANSMISSIONS AND THREE CLUTCHES REPLACED BY MOON FORD (5304 UNIVERSITY BOULEVARD IN MOON, PENNSYLVANIA), BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
NHTSA ODI 10995078
EXPERIENCED CLUTCH SHUDDERING ISSUE. HAVE HAD THE TCM REFLASHED AT LEAST TWICE AND HAVE HAD THE DUAL CLUTCH REPLACED TWICE IN LESS THAN 10K MILES.
NHTSA ODI 10994962
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO EDD ROGERS VALLEY FORD (LOCATED AT 111 AUTO LN, SPARGA, TN 38583, (931) 738-2311) WHERE IT WAS DIAGNOSED WITH A FAULTY TRANSMISSION CONTROL MODULE THAT NEEDED REPLACEMENT. THE CONTACT STATED THAT THE MODULE WAS REPLACED AT NO COST TO HER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI 10994137
WHEN ACCELERATING AFTER BEING COMPLETELY STOPPED VEHICLE HAS A DELAYED ACCELERATION. AT TIMES WHEN I AM COMING TO A STOP THE VEHICLE LURCHES FORWARD LIKE I HAVE MY FOOT ON THE GAS. I HAVE HAD THE CLUTCH REPLACED SEVERAL TIMES DUE TO THE RECALL AND ITS NEVER FIXED THE PROBLEM AND NOW FORD IS REFUSING TO FIX UNDER THE RECALLS EXTENDED WARRANTY. I AM WORRIED THAT I MAY HIT SOMEONE WHEN PRESSING THE BRAKE AND THE CAR JERKS FORWARD OR SOMEONE MAY HIT ME WHEN TAKING OFF FROM A STOP BECAUSE MY VEHICLE WILL NOT GO.
NHTSA ODI 10986385
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE SHUTTERED WHEN ACCELERATING AND THE TRACTION CONTROL AND TRANSMISSION WARNING INDICATORS ILLUMINATED AND FLASHED. THE DEALER DIAGNOSED THAT AN UNKNOWN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
NHTSA ODI 10986142
AFTER PURCHASING THE VEHICLE BRAND NEW IN JUNE 2013, THE CAR WOULD STALL/JERK/GRIND WHEN TRYING TO TAKE OFF AFTER BEING STOPPED AT A RED LIGHT OR STOP SIGN, OR JUST ACCELERATING TO INCREASE SPEED. HAD TO TAKE IT IN TO THE DEALER TO HAVE THE CLUTCH REPAIRED AND EVEN AFTER THIS WAS PERFORMED, IT STILL JERKS, ESPECIALLY WHEN THE AIR CONDITIONER IS ON. IN JANUARY 2016, HAD TO TAKE IT TO THE DEALER TO REPROGRAM THE PCM/TCM AND PERFORM CLUTCH WHICH WAS THE 15B22 SOFTWARE UPDATE ISSUED BY FORD MOTOR COMPANY. AFTER 36,000 MILES THE HORN STOPPED WORKING. AFTER 65,000 MILES THE CHECK ENGINE LIGHT TURNED ON AND AFTER TAKING IT TO THE DEALER, WAS TOLD IT HAD A CODE P0456 WHICH IS A SMALL EVAP LEAK PRESENT. SINCE IT'S NOT UNDER WARRANTY, I HAVE TO PAY $119 JUST TO DIAGNOSE THE PROBLEM. NOW I HAVE A SAFETY RECALL NOTICE 16S30 WHICH STATES IT MAY BE POSSIBLE THAT MY SIDE DOOR LATCH MAY BREAK, WHICH MAY MAKE THE DOOR DIFFICULT TO LATCH. ALL THIS ON A VEHICLE THAT IS UNDER 100,000 MILES AND ALMOST 4 YEARS OLD.
NHTSA ODI 10986011
THE CAR AUTOMATICALLY ACCELERATED WHILE PARKING PERPENDICULAR IN A PARKING STRUCTURE; DRIVER HAD SLOWED/BRAKED, TO 5 MILES OR LESS, TO PARK AND TAKEN HER FOOT OFF THE GAS AND PRESSED THE BRAKE. ABRUPTLY THE CAR ACCELERATED AND THE CAR CRASHED INTO THE WALL IN FRONT WITH THE DRIVER AIR BAGS ACTIVATED AND FRONT BUMPER CRUSHED.
NHTSA ODI 10984802
THE TRANSMISSION WENT OUT .THE CAR GAVE ME ABOUT A 60 SECOND WINDOW TO ACT ON IT. THE MESSAGE SAID "TRANSMISSION FAULT ACT NOW" THEN WENT OUT ON ME IN THE MIDDLE OF THE ROAD
NHTSA ODI 10984952
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE AND SHUTTERED. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 72,000.
NHTSA ODI 10984223
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI 10984355
VEHICLE IS BACK AT DEALERSHIP FOR 5TH TIME FOR CATASTROPHIC FAILURE IN THE TRANSMISSION. THE CLUTCHES HAVE BEEN REPLACED 3 TIMES AND THE CURRENT FAILURE IS AN ACM MODULE. WE HAVE BEEN ADVISED THAT THEIR IS NOT A PERMANENT FIX FOR THE ISSUES THAT HAVE PLAGUED THIS VEHICLE. THIS PARTICULAR INCIDENT, THE VEHICLE STALLED OUT IN DRIVE THRU LANE. WAS ABLE TO RESTART BUT WARNING LIGHTS TO SERVICE TRANSMISSION CAME ON IMMEDIATELY.
NHTSA ODI 10983004
THE VEHICLE'S CLUTCH HAS BEEN REPLACED TWICE IT STUTTERS/HESITATES, MAKES GRINDING NOISES, ETC. AND STILL DOES SINCE SECOND REPAIR, RADIO MADE POPPING, STATIC SKRECKING SOUNDS THAT GOT WORSE OVER TIME TO THE POINT OF HAPPENING ALL THE TIME AND MADE RADIO USELESS, PURGE VALVE FAILED AND COULD HAVE DESTROYED GAS TANK AND FUEL PUMP IF NOT DEALT WITH WHICH THANKFULLY I DID. THESE ARE ALL KNOWN ISSUES WITH THIS VEHICLE THOUSANDS OF SIMILAR COMPLAINTS ONLINE.
NHTSA ODI 10979483
VEHICLE SHUDDERS AT TAKE OFF OR WHEN SLOWING DOWN TO MAKE A TURN WHEN INITIALIZING GAS. ISSUE WAS FOUND TO BE A PROBLEM WITH THE CLUTCH. SIMILAR VEHICLES WITH THE SAME MAKE, MODEL AND YEAR HAVE BEEN GIVEN EXTENDED WARRANTY# 14M02 FOR THIS SAME ISSUE. MY VEHICLE DOES NOT FALL UNDER THE VIN#'S BEING COVERED. I BELIEVE THIS ISSUE IS AFFECTING MORE VEHICLES THAN FORD REALIZES. MY CAR IS CURRENTLY AT 65,369 MILES.
NHTSA ODI 10979288
MY 75 YEAR OLD MOTHER IN LAW WAS DRIVING THIS CAR (HER CAR) ON 4/4/17 IN BELLMEAD, TEXAS. SHE WAS HIT AT ABOUT 40 MPH IN THE FRONT PASSENGER SIDE QUARTER PANEL/WHEEL AREA BY A 1998 HONDA SEDAN. SHE WAS DRIVING ON A PAVED FEEDER ROAD IN CLEAR SUN SHINY WEATHER. THE CAR WAS A TOTAL LOSS DUE TO THE AXEL BREAKING AND THE AIR BAG DID NOT DEPLOY. SHE HIT HER HEAD IN THE ACCIDENT WHICH RESULTED IN HER DEATH A WEEK LATER DUE TO A STROKE CAUSED BY A LEFT HEMORRHAGIC STROKE (BRAIN BLEED). I CAN PROVIDE THE POLICE REPORT AND PHOTOS VIA PERSONAL EMAIL NOT THROUGH THIS PUBLIC FORUM.
NHTSA ODI 10978632
THIS HAPPENS CONSISTENTLY, FROM A STOP WHEN THE CAR IS ACCELERATING THERES A VERY DISTINCT STUTTERING WHERE THE CAR FEELS LIKE ITS BUCKING OR MOVING BACK AND FORTH AS IF IT CAN'T GET INTO GEAR. OCCASIONALLY THIS WILL MAKE IT FEEL LIKE THE CAR IS ABOUT TO STALL. WE'VE HAD THE CAR IN THE SHOP FOR SERVICE FOR THIS EXACT ISSUE 3 TIMES (ABOUT TO BE A 4TH). WE WERE MOST RECENTLY IN LINCOLN CITY, OREGON AND TRYING TO MERGE INTO TRAFFIC FROM A DEAD STOP, PRESSING ON THE ACCELERATOR MADE THE CAR LURCH AND DIDN'T OFFER US THE ABILITY TO MERGE SMOOTHLY, INSTEAD WE WERE UNSURE IF WE WERE GOING TO STALL OUT OR IF THE GEAR WOULD CATCH.
NHTSA ODI 10970396
WE HAVE HAD THE TCM REPLACE ONE, THE CLUTHES REPLACED TWICE AND THE SHUTTERING, NON SHIFTING, SHFTING WHEN NOT SUPPOSED TO ARE STILL HAPPENING. AFTER MULTIPLE VISITS TO TWO FORD DEALERS, FORD IS UNABLE TO FIX THESE DANGEROUS PROBLEMS.MY WIFE WAS ON THE FREEWAY TRAVELING AT 70MPH WHEN THE CAR SUDDENLY DIED, NO POWER. LUCKY IT WAS VERY EARLY IN THE MORNING AND THERE WAS NO TRAFFIC. UNDER NORMAL DRIVING CONDITIONS, MY WIFE MAY HAVE BEEN SEVERELY INJURED OR WORSE. THESE 2011 - CURRENT YEAR FORD FOCUS AND FIESTA ARE A DANGER ON OUR ROADS, FORD MUST BE MADE TO RECALL THESE DEATH TRAPS.
NHTSA ODI 10970586
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT 25 MPH, THE VEHICLE FAILED TO RESPOND AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
NHTSA ODI 10968586
I'M CURRENTLY EXPERIENCING ISSUES WITH THE SHIFTING OF GEARS. IT FEELS LIKE A MILD CASE OF WHIPLASH WHEN IT HAPPENS. SOMETIMES I START TO ACCELERATE AND THE CAR DOESN'T GO IT BUCKS SLIGHTLY AND SOMETIMES JUST DOESN'T ACCELERATE AT THE SPEED IT SHOULD AND IT SCARES ME IN HEAVY TRAFFIC. ON THE HIGHWAY I WILL FEEL LOSS OF POWER WHICH SHOWS THE RPMS RAPIDLY GOING UP AND DOWN DURING THESE EPISODES. GOING TO A LOCAL FORD DEALERSHIP TO SEE WHAT'S GOING ON. MANY WEBSITES WITH PEOPLE COMPLAINING OF TRANSMISSION PROBLEMS HAVING THEM REPLACED MORE THAN ONCE. I'M NOT A VERY HAPPY CAMPER AND I'VE BEEN A FORD OWNER MY WHOLE LIFE.
NHTSA ODI 10968202
MY FAMILY HAS ALWAYS HAD FORD'S GROWING UP. FOR THE MOST PART I ALWAYS REMEMBER THEM BEING RELIABLE AND GREAT VEHICLES. IN 2005 I BOUGHT A 2003 F-350 WITH THE 6.0 DIESEL ENGINE. ANYONE THAT IS FAMILIAR WITH THE 6.0 POWERSTROKE KNOWS IT WAS A MONEY PIT FROM THE START. IT WAS A POOR DESIGN FROM FORD. THEY DID NOTHING TO HELP ME OUT. I EVENTUALLY SPENT AROUND 6,000 DOLLARS TO FIX THE ENGINE TO MAKE IT RELIABLE. A BIG DISAPPOINTMENT IN FORD. I RECENTLY BOUGHT A 2013 FORD FOCUS AND THE PROBLEMS STARTED ALL OVER AGAIN. TO MY UNDERSTANDING FORD IS VERY AWARE OF THE PROBLEMS WITH THE TRANSMISSION. ANOTHER BAD DESIGN FROM FORD. THE PROBLEM IS A BAD OIL SEAL IN THE TRANSMISSION THAT IS LEAKING OIL ON THE DRY DUAL CLUTCHES AND CAUSING THEM TO SLIP. THEY DID EXTEND THE WARRANTY 100,000 MILES. MY CAR HAS JUST OVER 66000 MILES ON IT. THEY WILL NOT COVER THE FIX BECAUSE IT HAS A SALVAGE TITLE. MY ARGUMENT IS THE PROBLEM IS IN THE DEFECTIVE PARTS IN THE TRANSMISSION IT HAS NOTHING TO DO WITH THE LIGHT DAMAGE IT HAD IN THE FRONT END TO STAMP A SALVAGE TITLE ON IT. OF COURSE AGAIN FORD WILL DO NOTHING TO HELP ME OUT. ANOTHER BIG DISAPPOINTMENT IN FORD.
NHTSA ODI 10966218
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE TRANSMISSION AND THAT THE GEARS WERE DIFFICULT TO SHIFT AND CHANGE OVER. THE FAILURE BEGAN AFTER A DEALER'S REPAIR FOR A MANUFACTURER RECALL TO SERVICE THE TRANSMISSION. THE CONTACT WAS INCLUDED IN TWO MANUFACTURER SERVICE CAMPAIGNS, BUT WAS NOT NOTIFIED OF THE TRANSMISSION CLUTCH SHUDDER / TRANSMISSION INPUT SHAFT SEAL CAMPAIGN EXTENSION AND THE TRANSMISSION CONTROL MODULE EXTENDED CAMPAIGN COVERAGE. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THEY MAY BE ABLE TO ADDRESS THE TWO SERVICE CAMPAIGNS PERTAINING TO THE TRANSMISSION FAILURE. THE RECALL INFORMATION WAS NOT PROVIDED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI 10960298
TRANSMISSION SHIFTING ERRATICALLY, CAR JERKS VIOLENTLY WHEN TAKING OFF FROM A STOP. THIS IS A KNOWN PROBLEM IN THESE DUAL CLUTCH TRANSMISSION. THIS CAR IS UNSAFE, WHY ELSE WOULD FORD KEEP EXTENDING THE WARRANTIES ON THESE TRANSMISSION. THESE TRANSMISSIONS ARE NOT FIXABLE AND VERY UNSAFE. THERE ARE NUMEROUS CLASS ACTION LAWSUITS AGAINST FORD ON THESE TRANSMISSIONS. WHY HAVEN'T YOU FORCED A RECALL ON THIS BEFORE PEOPLE START DYING
NHTSA ODI 10960257
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