What 2,157 owners told NHTSA about the 2013 Ford Focus Bev

THE FUEL TANKED IS DEFORMED AND THE FUEL GAUGE REFLECTS ONE-QUARTER TO ONE-HALF OF A TANK OF FUEL WHEN IT IS ACTUALLY EMPTY. THE RECALL NOTICE INDICATED THE FUEL TANK COULD BE REPLACED IF DEFORMED. MY FUEL TANK IS DEFORMED AND I MENTIONED THAT TO THE SERVICE ADVISOR. HE DIDN'T SEEM INTERESTED IN MY CONCERN. NOT KNOWING HOW MUCH FUEL IS REMAINING IN THE TANK IS A REAL PROBLEM. THE TANK IS DEFORMED AND SHOULD BE REPLACED AS PER THE RECALL.

NHTSA ODI 11316435

MY FORD FOCUS 2013, HAS BEEN FIXED TWO TIMES AND THE SAME PROBLEM IS REOCCURRING. I HAVE CALLED CUSTOMER SERVICE AND THEY WEREN'T VERY HELPFUL AND IT IS DIFFICULT TO REACH THEM. THE CAR SHUTTERS UPON ACCELERATING. IT IS UNSAFE TO DRIVE AS STATED IN THE RECALL. I HAVE BEEN TOLD THAT WARRANTY IS EXPIRED. THIS HAS BEEN A LAWSUIT BEFORE AND I STRONGLY BELIEVE THAT THE WARRANTY THAT I HAD PREVIOUSLY WHEN FIXING THE FORD SHOULD APPLY THIS TIME AS WELL. MY CAR IS CURRENTLY IN A FORD DEALERSHIP WAITING TO GET FIXED, BUT I DO NEED THE CLEAR THAT WARRANTY WILL COVER IT SINCE THIS IS THE THIRD TIME THIS HAS HAPPENED. I SHOULD BE ABLE TO RELY ON MY CAR AND NOT BE WORRIED IF IT WILL START.

NHTSA ODI 11315615

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE FUEL GAUGE WAS INOPERABLE. ROADSIDE ASSISTANCE WAS CALLED AND JUMP STARTED THE VEHICLE AND ADDED FUEL TO THE VEHICLE. THE CONTACT ALSO EXPERIENCED THE FAILURE WHILE DRIVING AT 55 MPH. ADDITIONALLY, AFTER REFUELING THE VEHICLE, THE ACCELERATOR PEDAL WAS DEPRESSED, THE RPM REVVED UP HOWEVER, THE VEHICLE HESITATED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE RESPOND UP TO 10 MPH. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO MIKE REICHENBACH FORD LINCOLN LOCATED AT (600 N COIT ST, FLORENCE, SC 29501), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN SOFTWARE UPDATE NEEDED TO BE PERFORMED WHICH WAS STILL PENDING. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.*DT CONSUMER STATED THAT VEHICLE WAS TAKEN TO MIKE REICHENBACH ON 9/12/2019 FOR THE REPAIR AND WAS TOLD THAT THE VEHICLE WAS REPAIRED. CONSUMER FOUND OUT LATER THAT NO REPAIRS WERE ACTUALLY MADE. THE CHECK ENGINE LIGHT CAME ON AND VEHICLE WAS TAKEN TO AN AUTO ZONE WHERE IT WAS FOUND OUT THAT THERE WAS AN ISSUE WITH THE CANISTER PURGE VALVE WHICH WAS PART OF THE RECALL. ON 3/2/2020 CONSUMER TOOK VEHICLE TO RACEWAY FORD OF DARLINGTON TO BE REPAIRED. RACEWAY FORD REFUSED TO REPAIR VEHICLE BECAUSE MIKE REICHENBACH HAD CLOSED THE RECALL. CONSUMER SAYS VEHICLE CONTINUES TO STALL RANDOMLY AND THAT AFTER REFUELING VEHICLE HAS TO BE RUNNING WITH THE GAS PEDAL DEPRESSED BEFORE IT CAN BE DRIVEN. *DL

NHTSA ODI 11315691

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE STEERING WHEEL PULLED TO THE LEFT AND RIGHT FAILING TO STAY STRAIGHT. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO KOONS FALLS CHURCH FORD (1051 E BROAD ST, FALLS CHURCH, VA 22044) AND ALSO TO STAFFORD FORD LINCOLN OF SALISBURY (1902 N SALISBURY BLVD, SALISBURY, MD 21801) AND WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

NHTSA ODI 11311787

TL* THE CONTACT OWNS A 2013 FORD FOCUS SE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH THE TRANSMISSION SUDDENLY DOWNSHIFTED FROM AN AUTOMATIC SIX SPEED TO A SPEED OF APPROXIMATELY 35 MPH. THE CAUSE OF THE FAILURE HAS NOT BEEN DIAGNOSED. THERE WERE NO CONSEQUENCES THE CONTACT CALLED THE MANUFACTURER FROM THE SIDE OF THE ROAD. THEY ADVISED THAT THE VEHICLE WAS COVERED UNDER AN EXTENDED WARRANTY BUT THE CONTACT WOULD HAVE TO PAY FOR TOWING TO THE DEALER. THE VEHICLE WAS DRIVEN TO THE DEALER JC LEWIS FORD (9505 ABERCORN ST, SAVANNAH, GA 31406 (912) 210-5692) WHERE THE TRANSMISSION MODULE WAS REPROGRAMMED UNDER AN EXTENDED WARRANTY. THE VEHICLE WAS TEST DRIVEN BUT NO ISSUES WERE FOUND. THE VEHICLE HOWEVER EXPERIENCED THE SAME ISSUE THE SAME DAY IT WAS RETURNED TO THE CONTACT. SHE HAD TO SCHEDULE ANOTHER AN APPOINTMENT WITH THE DEALER TO RE-INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 29,000.

NHTSA ODI 11311564

WHEN DRIVING THE VEHICLE IT CAUSES A STUTTERING MOVEMENT FROM A STOP. WHEN PRESSING THE GAS FROM A STOPPED POSITION IT STARTS TO SHAKE UPON ACCELERATION. THE CAR ALMOST FEELS LIKE THE TRANSMISSION IS SLIPPING AND MAY CAUSE THE VEHICLE TO STOP. I FEEL THAT I AND MY CHILDREN ARE UNSAFE WHEN THIS HAPPENS!!!

NHTSA ODI 11311082

TL* THE CONTACT OWNS A 2013 FORD FOCUS. CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE STEERING WHEEL CEASED WITHOUT WARNING. THE CONTACT TOOK HER FOOT OFF THE ACCELERATOR PEDAL COASTED TO THE SHOULDER OF THE ROAD. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON WHICH FAILED TO RESUME BACK TO NORMAL VEHICLE OPERATION. THE VEHICLE WAS DRIVEN TO THE RESIDENCE WHERE THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. OBAUGH FORD, INC. 13 LEE JACKSON HWY, STAUNTON, VA 24401, (540) 851-4800) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,297. *DT *DL

NHTSA ODI 11311145

ELECTRIC STEERING ASSIST SYSTEM WENT OUT. I WAS GETTING READY TO HEAD HOME WHEN THE STEERING WAS LIKE A LEAD BRICK, LUCKILY I WAS STILL IN MY WORK PARKING LOT OF NEWCASTLE HEATED STORAGE 7115 132ND PLACE SE NEWCASTLE WA 98059 WHEN IT WENT BAD. I COULDN'T CONTROL THE STEERING UNLESS I WAS A BODY BUILDER. I PARKED AND CALLED UBER.

NHTSA ODI 11311252

WHILE AT A STOP LIGHT ON A BUSY STREET MY CAR JERKS AND THEN GETS QUIET, WHEN THE LIGHT CHANGES TO GREEN I HIT ON THE GAS PEDAL AND THE CAR DOES NOT MOVE, NO MATTER HOW HARD I PRESS, I TURN ON MY EMERGENCY LIGHTS AND AFTER ABOUT 3 MINS THE CAR FINALLY MOVES BUT WHILE DRIVING ONCE AGAIN I HIT ON THE GAS PEDAL TO INCREASE SPEED AND IT DOES NOT WORK, I DECIDE TO TURN AROUND IN A SMALL PARKING LOT AND TAKE IT HOME AND WHILE DOING THAT THE CAR DOESN'T REVERSE, I GET IT BACK ON THE ROAD AND IT JERKS AND JUMPS TO THE POINT WHERE I JUST HAD TO PARK IT AND CALL A RIDE. THE WEEK PRIOR A MECHANIC TOLD ME I JUST NEEDED COOLANT AFTER THE CAR JERKED AND STALLED ON THE HIGHWAY WHILE I WAS GOING 70MPH, AND NOW EVERY TIME I BRING THE CAR TO A COMPLETE STOP IT DOESN'T MOVE ONCE IT'S TIME TO ACCELERATE, I'VE HAD IT STALL IN HEAVY TRAFFIC WHERE CARS WHERE BUMPER TO BUMPER AND I COULD NOT MOVE. ALL OF THIS AFTER I HAD THE ECU FLASHED TO FIX THE CODES, THE ENTIRE ENGINE AND HEAD GASKETS REPLACED, THE FUEL PUMP SYSTEM AND TRANSMISSION FIXED BY FORD. SO I TOOK IT TO A MECHANIC TO GET IT DIAGNOSED AND THEY INFORM ME OF MULTIPLE PROBLEMS SUCH AS A NEW THERMOSTAT AND AIR BAG DEPLOYMENT ISSUES BUT THE MAIN PROBLEM IS THAT I NEED A NEW TRANSMISSION AGAIN, UNFORTUNATELY THE CARS VALUE IS NOT WORTH WHAT IT WILL COST TO FIX THE TRANSMISSION AGAIN.

NHTSA ODI 11310819

THE ELECTRONIC POWER STEERING ASSIST FEATURE FAILED WHEN I WAS 100 MILES FROM HOME.IT OCCURRED AFTER THE CAR WAS PARKED FOR ABOUT 2 HOURS. PRIOR TO THIS IT WAS WORKING OK. THIS HAS HAPPENED ONE TIME BEFORE. WHEN IT HAPPENED BEFORE I DISCONNECTED THE BATTERY AND CLEANED THE TERMINAL. I CHARGED THE BATTERY AND THE PROBLEM WENT AWAY FOR ABOUT A MONTH. TODAY I TOOK THE CAR TO A SERVICE CENTER AND HAD THE BATTERY REPLACED. THE PROBLEM DID NOT GO AWAY THIS TIME. I HAD TO DRIVE THE CAR BACK ON THE FREEWAY WITHOUT POWER STEERING ASSIST.

NHTSA ODI 11310813

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE CONTACT STATED THAT THE WARNING LIGHT WAS NOT ILLUMINATED AFTER THE VEHICLE WAS RESTARTED. IN ADDITION, AFTER STARTING THE VEHICLE, THE STEERING WHEEL CEASED. THE CONTACT STATED THE VEHICLE WAS ABLE TO BE DRIVEN HOWEVER, THE STEERING WHEEL WAS VERY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO CORWIN FORD OF SPRINGFIELD 3241 S GLENSTONE AVE, SPRINGFIELD, MO 65804, WHERE IT WAS DIAGNOSED THAT THE POWER STEERING GEAR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

NHTSA ODI 11310038

I HAVE BEEN CALLING MY LOCAL FORD DEALERSHIP (TAMIAMI FORD IN NAPLES, FLORIDA) TO SCHEDULE AN APPOINTMENT FOR RECALL 18S32 FOR MONTHS NOW AND THEY STILL HAVE NOT SCHEDULED AN APPOINTMENT WITH ME. THE SERVICE DEPARTMENT TAKES DOWN MY INFORMATION AND TELLS ME THEY WILL CALL ME BACK TO SCHEDULE AN APPOINTMENT, AND THEN TO REPEAT ALL MY INFORMATION AGAIN TO A VOICE MESSAGE. I HAVE NEVER RECEIVED A CALL BACK TO SCHEDULE AN APPOINTMENT. I HAVE CALLED AND ASKED TO SPEAK TO THE SERVICE MANAGER SEVERAL TIMES, ALWAYS GETTING VOICEMAIL SAYING HE IS CURRENTLY ON A CALL WITH A CUSTOMER AND WILL CALL ME BACK URGENTLY. I HAVE LEFT SEVERAL MESSAGES ON THE SERVICE MANAGERS VOICEMAIL. THE SERVICE MANAGER HAS NEVER CALLED ME BACK. THIS HAS BEEN ONGOING SINCE AUGUST 2019 AND I AM RECEIVING LETTERS FROM FORD REMINDING ME I HAVE A RECALL AND TO GET IT FIXED WITH MY LOCAL DEALERSHIP, WHILE I LITERALLY CANNOT SCHEDULE AN APPOINTMENT.

NHTSA ODI 11309942

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE DEALER DIAGNOSED VEHICLE WITH DEFECTIVE POWER STEERING NEEDING AN INTERIOR GEAR REPLACEMENT THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE. THE VEHICLE HAD TO BE REPAIRED OUT OF POCKET THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING ABILITY BECAME VERY HARD. THE CONTACT STATED THAT THE FAILURE HAD BEEN OCCURRING FOR APPROXIMATELY TWO YEARS. THE POWER STEERING ASSIST FAILURE ILLUMINATED EVERY TIME THE VEHICLE WAS TURNED ON. THE VEHICLE WAS TAKEN TO THE SHOTTENKIRK FORD JASPER (868 GEORGIA 515, JASPER, GA,30143) TWICE, THEY DETERMINED INTERIOR GEAR REPLACEMENT NEEDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

NHTSA ODI 11309042

MY CHECK ENGINE LIGHT IS ON AND THE CODE THAT WAS READ IS P1450. THE WHEEL LOCKED ON ME ON TWO SEPARATE OCCASIONS. I WAS UNABLE TO MAKE A TURN WHILE GOING ACROSS TRAFFIC TO GET TO THE OTHER SIDE OF THE MEDIAN AND HAD TO COMPLETELY TURN THE CAR OFF AND START IT AGAIN FOR IT TO UNLOCK.

NHTSA ODI 11308398

AT TAKING OFF AT A RED LIGHT MY CAR STUTTERS AND SHAKES AND IT'S WORSE WHEN GOING UPHILL IT FEELS LIKE IT'S GOING TO STALL ON ME IN THE MIDDLE OF THE ROAD.

NHTSA ODI 11308111

ON MY WAY FROM WORK WENT TO LEAVE AND PRESS GAS PADDLE CAR. ACT LIKE IT SPEED UP HILL . CAR START STUTTERING MAKING A GRINDING NOISE JERKING. GOT HALF WAY HOME IT START SMOKING. . WHEN I FIRST BOUGHT CAR I HAD TO PUT IN SHOP BECAUSE OF TRANSMISSION PROBLEMS IT ONE THING AFTER ANOTHER IVE DONE ALREADY HAD SEVERAL RECALLS DONE ON IT. NOW ITS GIVEN ME MORE PROBLEMS. ALWAYS ON THE HIGH WAY

NHTSA ODI 11308278

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT LOW SPEEDS THE VEHICLE STALLED AND RESTARTED INDEPENDENTLY. THE TRANSMISSION FAULT WARNING LIGHT WAS ILLUMINATED AS WELL AS THE SERVICE VEHICLE MESSAGE WAS DISPLAYED. THE CONTACT CALLED. SIMI VALLEY FORD 2440 FIRST ST, SIMI VALLEY, CA 93065 (805) 583-0333, HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 107,000.

NHTSA ODI 11308312

FAULTY TRANSMISSION DEFECT RELATING TO THE CLUTCH AND TRANSMISSION CONTROL MODULE IN THE DPS6 TRANSMISSION. LOSS OF CLUTCH ENGAGEMENT, LOSS OF POWER AND NO START FROM ENGINE. FORD MOTOR COMPANY FAILED TO DETERMINE MY CAR TO QUALIFY FOR A CLUTCH AND TRANSMISSION CONTROL MODULE REPLACEMENT. FORD MOTOR COMPANY ALSO FAILED TO DETERMINE MY CAR TO QUALIFT FOR A CLUTCH AND TRANSMISSION CONTROL MODULE REPLACEMENT FALLING UNDER THE CUSTOMER SATISFACTION PROGRAM 14M01 - SUPPLEMENT #7 AND CUSTOMER SATISFACTION PROGRAM 15B22- SUPPLEMENT #3. I HAVE EMAILED DAVID J. JOHNSON ON SUNDAY FEBRUARY 2, ,2020 AND RECEIVED A CALL FROM MR. JOHNSON EXECUTIVE OFFICE ON FEBRUARY 5, 2020 AND HAVE YET TO RECEIVED ANYTHING.

NHTSA ODI 11307922

MY CAR IS HAVING ISSUES SHIFTING. IT IS AN AUTOMATIC CAR. THERE IS ISSUES ACCELERATING. WHEN STOPPED I HIT THE GAS PEDAL AND ITS FINE UNTIL IT SHIFTS, THEN THE CAR STALLS FOR A FEW SECONDS AND THEN CATCHES UP. IT DOES THIS EVERY TIME IT GOES TO SHIFT GEARS UNTIL ABOUT 35 MPH. IT IS OUT OF WARRANTY TO FIX THE TRANSMISSION, BUT IT POSSES A HUGE SAFETY RISK.

NHTSA ODI 11307933

MY RADIO HAS VERY HIGH STATIC AND I CANNOT USE MY PHONE SYSTEM. MY FUEL GAUGE IS NOT READING PROPERLY. MY CAR JUST SHUTS OFF WHILE I AM DRIVING IT. WHEN I PULL OFF THE ENGINE STALLS. THESE ISSUES HAVE BEEN ON GOING EVERY SINCE I OWNED THE CAR. IT IS A COMPLETE LEMON.

NHTSA ODI 11307422

WHEN ACCELERATING, THE VEHICLE SHUTTERS, SHAKES AND JERKS. THIS HAPPENS EVERY TIME, NO MATTER WHETHER THE VEHICLE HAS BEEN IDLE FOR NO SPECIFIC AMOUNT OF TIME AND EVEN WHEN THE VEHICLE IS OPERATIONAL. THE VEHICLE WAS PURCHASED NEW IN DECEMBER 2013 AND HAS BEEN AN ONGOING ISSUE.

NHTSA ODI 11307474

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VIBRATED AND LOST POWER, WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE JOHNSON CITY FORD DEALER, LOCATED AT 207 PRINCETON RD, JOHNSON CITY, TN 37601, WHERE THE CLUTCHES AND TRANSMISSION WERE REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE WAS NO T REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 300.

NHTSA ODI 11307514

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION EXPERIENCED SLIPPING GEARS AND AN ABNORMAL SHUDDER WHILE DRIVING. THE CONTACT STATED THAT THE VEHICLE HAD A SALVAGE TITLE AND TAKEN THE VEHICLE TO CARUSO FORD LINCOLN LOCATED AT (3500 CHERRY AVE, LONG BEACH, CA 90807, (562) 426-3301) TO BE DIAGNOSED. THE MECHANIC REFUSED TO PERFORM THE DIAGNOSTIC TEST DUE THE VEHICLE HAVING A SALVAGE TITLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS REFERRED TO THE NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

NHTSA ODI 11307292

I HAD MY TRANSMISSION RECALL WORKED ON AND IMMEDIATELY AFTER THAT MY CHECK ENGINE LIGHT CAME ON AND EVERY TIME AFTER THAT ANYTIME I GET GAS MY CAR STALLS AND HAS ISSUES STARTING. I HAVE TO SIT AND WAIT FOR 20 OR 30 MINS BEFORE MY CAR WILL START. IF I TRY TO DRIVE OFF I HAVE TO PUSH DOWN ON THE ACCELERATOR AND SHIFT INTO DRIVE AND IF I STOP THE CAR WILL SHUT OFF.

NHTSA ODI 11306527

WHEN DRIVING THE VEHICLE IT CAUSES A STUTTERING MOVEMENT FROM A STOP. WHEN PRESSING THE GAS FROM A STOPPED POSITION IT STARTS TO SHAKE UPON ACCELERATION. THE CAR ALMOST FEELS LIKE THE TRANSMISSION IS SLIPPING AND MAY CAUSE THE VEHICLE TO STOP. I FEEL THAT I AM UNSAFE WHEN THIS HAPPENS.

NHTSA ODI 11306557