What 2,157 owners told NHTSA about the 2013 Ford Focus Bev

I HAVE A 2013 FORD FOCUS SE. I BOUGHT IT USED AT 84K MILES FROM A DEALERSHIP IN FEBRUARY OF 2019. FIRST TIME I GOT GAS AFTER BUYING THE CAR IT HAD TROUBLE STARTING AFTERWARDS. HAD THAT FIXED AND IT DOESN'T STALL BUT THE MILES TO EMPTY READS INCORRECTLY NOW. ALSO STARTED MAKING A GRINDING SORT OF NOISE WHEN I'M GOING UP SLIGHT INCLINES. WHEN I GO FROM A STOP LIGHT OR STOP SIGN IT SHUDDERS DURING ACCELERATING. I WAS GETTING ONTO THE HIGHWAY AND HAD TO STOP ON THE ENTRANCE RAMP DUE TO ROAD WORK AND ALMOST COULDN'T GET ENOUGH POWER TO GET ONTO THE INTERSTATE. CURRENTLY THIS WEBSITE IS SAYING ALL OF MY RECALLS HAVE BEEN REPAIRED.

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STUDDERING, SHAKING UPON ACCELERATION

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHEN MAKING TURNS OR COMING TO A STOP. THE CONTACT CALLED DAVE SINCLAIR FORD (7466 S LINDBERGH BLVD, ST. LOUIS, MO 63125, (314) 892-2600) AND WAS INFORMED THAT THERE WAS NO REMEDY. A LOANER VEHICLE WAS NOT PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO WORK OUT THE ISSUE WITH THE DEALER. THE FAILURE MILEAGE WAS 113,762.

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CAR WOULD NOT START. JUMP STARTED BATTERY. DASHBOARD REFERENCE TRANSMISSION ERROR. PRESS OK TO CLEAR THE MESSAGE. SHIFTED FROM PARK TO REVERSE AND THE CAR WOULD NOT MOVE. SHIFTED TO DRIVE AND CAR WOULD NOT MOVE. THE VEHICLE HAS BEEN TO THE DEALERSHIP FOR THE INTERMEDIATE SHIFTING PROBLEMS. FORD REFERS TO THE SHIFTING PROBLEM WITH TRANSMISSION AS A CUSTOMER SATISFACTION PROGRAM AND NOT A RECALL. REFERENCING 14M02 AS THE CONTROL MODULE BEING THE CULPRIT AND 14M01 AS THE TRANSMISSION CLUTCH BEING THE COUSIN OF THE CULPRIT. THERE ARE SEVERAL POSTING INDICATING A LACK OF ADDRESSING THE FAULTY ISSUE WHEN DRIVING. WE DO NOT BELIEVE FORD IS TAKING AN ACTIVE ROLE IN IDENTIFYING TRACTABILITY OF THE COMPONENTS WE UNDERSTAND THERE IS A LAWSUIT FOR THIS PARTICULAR PROBLEM.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 30 MPH, THE TRANSMISSION BEGAN TO SHUDDER AND THE VEHICLE DECELERATED. THE VEHICLE LOST POWER AND HESITATED. THE CONTACT ATTEMPTED TO DEPRESS THE ACCELERATOR PEDAL, BUT THE VEHICLE WOULD NOT MOVE FORWARD. THE VEHICLE WAS DRIVEN TO FORD OF SAN LEANDRO (1111 MARINA BLVD, SAN LEANDRO, CA 94577) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW TRANSMISSION CLUTCH AND MODULE. THE DEALER WOULD NOT REPAIR THE VEHICLE BECAUSE IT WAS EIGHT DAYS PAST THE WARRANTY REQUIREMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 82,774.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE CONTACT'S GIRLFRIEND WAS DRIVING 30 MPH, THE VEHICLE SHUDDERED AND THE GEAR SHIFTER BECAME STUCK IN SECOND GEAR. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BAILEY FORD OF MALONE (11 STATE ST, MALONE, NY 12953, (518) 483-5500) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 21866473. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 70,000.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE BEGAN TO JERK, HESITATE, AND THE TRANSMISSION WOULD NOT SWITCH INTO SECOND GEAR. THE VEHICLE WAS TAKEN TO FORD AUTONATION (2 AUTO CENTER DR, TUSTIN, CA) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION LEVER ASSEMBLIES, THE ENGINE CYLINDER, AND THE TRANSMISSION CLUTCH WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 129,000.

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ON FRIDAY, MAY 30. 2019, AROUND 5:00PM, I WAS DRIVING TO A FAMILY EVENT. I HAD JUST STOPPED FOR GAS ABOUT 15 MINUTES PRIOR TO THE INCIDENT HAPPENING. AS IBWAS DRIVING AND I CAME TO A STOP. JUST AS THE LIGHT TURNED GREEN, SIGNALING FOR ME TO GO, AND I RELEASED MY FOOT FROM THE BRAKE AND BEGAN TO ACCELERATE, MY CAR STALLED. I WAS IN THE MIDDLE OF A VERY BUSY INTERSECTION. I IMMEDIATELY PUT ON MY HAZARD LIGHTS, PUT MY CAR IN NEUTRAL, AND BEGAN PUSHING IT OUT OF THE STREET. THERE WAS SMOKE COMING FROM THE HOOD THAT EVENTUALLY DISSIPATED. I MADE SEVERAL ATTEMPTS TO RESTART MY CAR AND IT NEVER WOULD. I CALLED MY ROADSIDE ASSISTANCE PROVIDER AND HAD MY CAR TOWED HOME. I HAVE BEEN TRYING TO FIGURE OUT THE ISSUE WHEN TODAY I HAD A READER PLUGGED INTO MY CAR TO TEST FOR ANY ERROR CODES. SURELY, CODES P0100, P2227 AND P0456 ALL CAME UP. AS I RESEARCHED THESE CODES, I WAS BROUGHT TO THE NHTSA WEBSITE AND FOUND THID RECALL THAT I WAS NEVER NOTIFIED OF AND THERE'S NO REMEDY FOR. I AM WITHOUT TRANSPORTATION.

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THE CAR JERKS AND SHUTTERS WHEN TAKING OFF FROM A COMPLETE STOP. THIS IS WORSE WHEN THE A/C IS ON. WHEN ACCELERATING THE CAR WILL JERK BETWEEN SHIFTING GEARS CAUSING THE CAR TO MOVE SLOWER AT TAKE OFF WHICH HAS ALMOST CAUSED MULTIPLE ACCIDENTS.

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WHILE IN MOTION ON A HIGHWAY OR STREET, THE VEHICLE HESITATES AND SHUTTERS AS THOUGH THE TRANSMISSION ISN'T ENGAGING CORRECTLY, WHICH CAUSES THE VEHICLE TO EITHER ACCELERATE TOO QUICKLY OR NOT ACCELERATE AT ALL SOMETIMES AND WHILE STOPPED AT A TRAFFIC LIGHT THIS VEHICLE WILL AND DOES SHUTTER AND HESITATE TO GO FORWARD WHEN THE TRAFFIC LIGHT TURNS GREEN TO GO, WHICH IN TURN ALLOWS THE VEHICLE BEHIND IT TO ASSUME MY VEHICLE IS IN MOTION AT THE CORRECT SPEED FOR THEM TO FOLLOW WHEN IT IS NOT. I HAVE TO BE CAREFUL WHEN PULLING ONTO A HIGHWAY THAT THERE IS NO OTHER VEHICLES COMING FOR QUITE A DISTANCE SO I CAN PULL ONTO THE HIGHWAY SAFELY WITHOUT MY VEHICLE HESITATING TO GO FORWARD OR SHUTTERING, WHICH IS A HUGE SAFETY HAZARD FOR MYSELF AND MY PASSENGERS. THIS IS A VERY DANGEROUS SITUATION TO BE PUT IT, AND IT SCARES ME TO EVEN DRIVE THE CAR. THE CAR HAS ONLY 40,000 MILES ON IT AND SHOULD NEVER BE DOING THIS. I'VE HAD IT TO DIFFERENT REPAIR SHOPS TO SEE WHAT COULD BE WRONG AND EVERY ONE OF THEM HAVE TOLD ME TO CONTACT THE DEALERSHIP WHERE I PURCHASED IT, AND I'VE DONE THAT AND THEY SAY "THERES NOTHING THEY CAN DO, TO CONTACT YOU". I WOULD LIKE TO JUST TRADE IT OFF, BUT, I WOULD FEEL HORRIBLE IF SOMEONE ELSE GOT IT AND ENDED UP IN A SERIOUS/FATAL CAR ACCIDENT BECAUSE OF THIS ISSUE. PLEASE HELP ME FIGURE OUT WHAT IS GOING ON AND WHAT TO DO ABOUT IT. THERE HAS BEEN OTHER SIMILAR PROBLEMS WITH OTHER FORD FOCUS VEHICLES THAT HAVE BEEN RECALLED, BUT I'VE NOT RECEIVED A RECALL ON MINE AS OF YET AND I HONESTLY BELIEVE THAT SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS SERIOUSLY INJURED OR DIES DUE TO THIS MAJOR MALFUNCTION.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ACCELERATING FROM A STOP OR ATTEMPTING TO SWITCH LANES, THE VEHICLE HESITATED. THE FAILURE RECURRED AND THE VEHICLE SHUT DOWN, BUT LATER RESTARTED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED HALL FORD ELIZABETH CITY AT 877-475-0723 (LOCATED AT 1310 N ROAD ST, ELIZABETH CITY, NC 27909) AND WAS INFORMED TO BRING THE VEHICLE TO THEIR FACILITY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CALLED, BUT THE REPRESENTATIVE WAS DIFFICULT TO UNDERSTAND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

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WHEN ACCELERATING THE CAR MAKES A LOUD NOISE WHEN TRYING TO SHIFT AND HESITATES WHEN GIVING IT GAS. CAR WAS PURCHASED IN JAN 2019 AND HAD BEEN DOING THIS SINCE WE OWNED THE CAR.

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TRANSMISSION FAILS TO ENGAGE, SKIPS GEARS, ACCELERATOR DOES NOT MOVE CAR INITIALLY BUT WILL REV HIGH THEN ENGAGE. MULTIPLE REPAIR ATTEMPTS HAVE FAILED TO CORRECT THE SITUATION FROM REPLACED CLUTCH PLATES TO TCM REPLACEMENTS TO REPROGRAMS OF THE MODULE.

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TAKATA RECALL

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SINCE IVE PURCHASED MY FORD FOCUS BACK IN 2013 I HAVE TAKEN THE CAR BACK TO FORD DEALERSHIP ON NUMEROUS OCCASIONS IN RELATION TO THE FAULTY TRANSMISSION AND ELECTRICAL ISSUES. ON MY 5TH ATTEMPT MY TRANSMISSION WAS REPLACED. THIS WAS AROUND THE END OF 2017 TO 2018. ON MAY 2ND 2019 I WAS DRIVING TO WORK AND AS SOON AS I TURNED ON THE CAR THE WINDSHEILD WIPERS STARTED TO GO OFF AND FOR SOME REASON I COULD NOT TURN THEM OFF. ONCE I ARRIVED ONTO MY WORK CAMPUS I TURNED THE CORNEE TO PARK MY CAR... WHEN ALL OF A SUDDEN MY CAR FLASHED AN ERROR MESSAGE ON MY DASH STATING THE FOLLOWING, " TRANSMISSION FAILURE REPAIR NOW". I CALMLY PARKED THE CAR AND WITHIN SECONDS OF TURNING OFF THE CAR I SEE SMOKE AND THEN FLAMES FROM THE BOTTOM OF MY ENGINE HOOD. I QUICKLY EXITED THE CAR ABD THE FLAMES GOT BIGGER AND BIGGER. THE FIRE DEPARTMENT WAS CALLED AND THE HAD TO SMASH THE BACK WINDOW DUE TO THE FLAMES THAT HAD OVER TAKEN THE FRONT OF THE CAR. UNFORTUNETLY MY CAR IS NOT A TOTAL LOSS. I WAS AT THE END OF MY CONTRACT AGREEMENT WITH FORD AND INLY HAVING TO PAY 6400 LEFT ON MY LOAN. IVE CALLED THEIR CUSTOMER SERVICE TO COMPLAIN AND SEE WHAT CAN BE DONE AND WAS TOLD I WOULD GET A LETTER IN 2 WEEKS BY THEIR LEGAL COUNCIL. THIS HAS CAUSED ME TO DELAY MY ENTRY INTO NURSING SCHOOL SINCE NOW I HAVE TO WORK TO HANDLE THE CAR THE NEW CAR I JUST HAD TO BUY. I NEED TRANSPORTATION FOR WORK AND FORD TOOK THAT FROM ME. IVE NOW SEEKED OUT A LAWYER TO SEE WHAT CAN BE DONE. WITH ALL THE TIMES I ASKED FOR HELP AND I ENDED UP SEEING MY CAR GO UP IN SMOKE. IM JUST SO THANKFUL I WAS ABLE TO GET OUT IOF THE CAR IN TIME. BUT BELIEVE ME IM STILL SHAKEN AND THIS HAS CAUSED ME TO NEVER BUY FORD AGAIN.

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WE BOUGHT OUR 2013 FORD FOCUS ST IN FEBURARY 2017. STARTING IN 2018 SOMETIMES IT WOULDN'T D GO IN REVERSE. IT ALSO STARTED HESITATING WHILE WE ARE DRIVING OR PULLING OUT IN TRAFFIC. NOW IN 2019 IT WILL COMPLETELY LOSE POWER GOING DOWN THE HIGHWAY OR JUST THE STREET AND LEAVE US STRANDED. WE HAVE REPLACED THE BATTERY AND HAVE HAD OTHER RECALLS ADDRESSED. I HAVE SEEN A RECALL FOR THE WIRING HARNESS BUT IT DOESN'T SHOW UP WITH OUR VIN NUMBER. IT WAS MANUFACTURED JAN 1ST 2013. THIS CAR IS VERY UNRELIABLE. YOU NEVER KNOW IF WILL TURN ON AND IF IT DOES IT MAY MAKE IT A MINOR OR 10+ MILES.

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HAVING ISSUES WITH THE TRANSMISSION SHUTTERING AND DELAYS IN RESPONSE. WE WERE CROSSING A BUSY HIGHWAY NOT LONG AGO AND AS WE PULLED ONTO THE HIGHWAY THE CAR STARTED VIBRATING AND SHUTTERING UNCONTROLLABLY AND WOULD BARELY MOVE. WE ALMOST GOT HIT TRYING TO GET ACROSS. WE HAVE HAD THIS TRANSMISSION FIXED MULTIPLE TIMES FOR THE SAME ISSUE. THIS CAR IS NOT SAFE!

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IM HAVING PROBLEMS WITH MY CAR'S TRANSMISION. I BOUGHT IT WHEN IT HAD 53K MILES ON IT, NOW IT HAS 69K. THE PROBLEM HAS BEEN THERE SINCE I PURCHASED IT. THE CAR HESITATES WHEN SHIFTING THROUGH GEARS, THE ENGINE REVVS UP BUT THE TRANSMISION WILL NOT RESPOND AS NORMAL, IT SLIPS/HESITATES. WHILE DRIVING ON HIGHWAYS IT SOMETIMES DISPLAYS A WARNING SAYING "TRANSMISION OVERHEATING PULL OVER AND TURN ENGINE OFF". I BELIEVE THIS IS A MAJOR SAFETY ISSUE. I SPOKE WITH FORD DEALERSHIP AND THEY SAID THE WARRANTY DOES NOT COVER THIS. THEY ARE INSTRUCTING TO REPLACE THE CLUCTH.

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I WAS DRIVING ON A CITY WHEN I THE CAR SHIFTED GEARS. I CONTINUED TO DRIVE IT NOT THINKING ANYTHING OF IT. ONCE I CAME TO A POINT WHEN I HAD TO REVERSE, I REALIZED THAT'S MY CAR DID NOT WANT TO MOVE BACK WARDS EVEN WHEN I USED THE GAS.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. SHE WAITED TEN MINUTES, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT STATED THAT THE VEHICLE DROVE VERY SLOWLY AND FAILED TO ACCELERATE. THE CONTACT DROVE THE VEHICLE TO KIRK AUTO CO (LOCATED AT 235 STATE HWY 7 FRONTAGE RD, GRENADA, MS 38901, (888) 480-6177) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SWITCH FROM THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT WAS INFORMED THAT THE CLUTCH AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,704.

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COULDN'T SHIFT, SLOW SHIFTING, WON'T GO INTO GEAR, WON'T COME OUT OF GEAR. WON'T CRANK, WON'T MOVE. THIS HAPPENED OVER A PERIOD OF 4 YEARS

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TRANSMISSION CLUTCH SHUDDERING/CHATTERING ON ACCELERATION, PRIMARILY IN 1ST AND 2ND GEAR. WORSE WHEN AMBIENT TEMP IS WARMER. SLAMS INTO GEAR, SOMETIMES BREAKING TIRES LOOSE ON PAVEMENT. ONLY OWNED THIS CAR FOR 1 WEEK. MILEAGE IN THE 70K RANGE. ESPECIALLY DANGEROUS PULLING OUT ON A TURN. CAR WILL JERK SIDEWAYS AND HESITATE, LEAVING YOU OPEN TO BEING STRUCK BY ANOTHER VEHICLE.

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I OWNED THE CAR 3 DAYS AND THE TRANSMISSION LIGHT CAME ON. CLAIMED THE TRANSMISSION MODULE WAS REPLACED. TWO HOURS AFTER GETTING THE CAR BACK IT WOULD NOT START, ENGINE LIGHT CAME ON. SEE PHOTO IT WOULD APPEAR THE OBD2 WIRES HAVE BEEN TAMPERED WITH IN AN EFFORT TO DISABLE THE LIGHT CONTINUING TO COME ON. (PICTURE ATTACHED) THE CAR IS BACK IN THE SHOP. IT HAS BEEN 2 WEEKS SINCE PURCHASE I HAVE HAD THE CAR IN MY POSSESSION FOR A TOTAL OF 3 DAYS. THE USED CAR PLACE WHERE IT WAS PURCHASED WILL NOT TAKE THE CAR BACK. THERE IS A 90 DAY WARRANTY THAT WILL RUN OUT. THE CAR IS OVER THE 100K MILE WARRANTY FOR THE DEALERSHIP TO FIX.

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THE TRANSMISSION HAS BEEN SLIPPING BADLY BUT WARRANTY IS ONLY 100K MILES AND CAR HAS 105K SO FORD DEALER SAYS I HAVE TO PAY REPAIRS. THIS IS A KNOW ISSUE. DASHBOARD DISPLAY IS DAMAGE AND SHOWS NO INFORMATION - MILLAGE - AND CAN NOT PASS EMISSION TESTING SINCE CAN NOT DETERMINE MILLAGE. DEALER WANT $800. VEHICLE JUST SHUT-OFF IN MIDDLE OF DRIVING - VERY SCARY - DISCONNECT AND CONNECT BATTERY AND WORKED BUT SCARY AND DANGEROUS. ALL THESE THREE ISSUES -TRANSMISSION, DISPLAY & SHUTTING OFF- SHOULD BE A RECALL BECAUSE CAR CAN NOT BE USE.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WATER WAS FOUND INSIDE THE VEHICLE MORE THAN ONCE AFTER IT RAINED. ALSO, THE CLUTCH VIBRATED WHEN THE GEARS WERE SHIFTED. THE FAILURE OCCURRED EVERY TIME AFTER SHIFTING OUT OF FIRST GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO STAR FORD AND LINCOLN (1101 S BRAND BLVD, GLENDALE, CA 91204, (818) 956-0977) WHERE IT WAS DIAGNOSED THAT A NEW CLUTCH AND FUEL TANK WERE NEEDED AND THE POWER TRAIN CONTROL MODULE (PCM) NEEDED REPROGRAMMING. THE CONTACT STATED THAT THE MECHANICS ONLY INSTALLED A NEW FUEL TANK AND REPROGRAMMED THE PCM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 59,763. *TT*JB

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