What 2,157 owners told NHTSA about the 2013 Ford Focus Bev

DPS6 TRANSMISSION SHUTTER HAS BEEN ATTEMPTED TO BE REPAIRED 4 TIMES. WAS TOLD THE LAST TIME THAT IT SHOULD BE A PERMANENT FIX. IT'S STARTING TO SHUTTER YET AGAIN. EVERY TIME I'M TOLD IT'S OKAY AND HAVE TO FIGHT TO GET IT REPAIRED. THIS WORRIES ME AS ENTERING A HIGHWAY VIA ON RAMP WHEN YOU NEED TO BUILD UP SPEED AND IT SHUTTERS IT CAN BE VERY DANGEROUS.

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CAR WAS SOLD TO ME FROM DRIVE TIME, I WENT BACK AND FORTH WITH FOR SERVICE MANY OF TIMES WITH SLIPPING TRANSMISSION ISSUES. I HAD TO DO A REPOSSESSION ON THE CAR DO TO FORD NOT WANTING TO BUY IT BACK I HAVE DOCUMENTATION OF ALL THIS.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65-70 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WITHOUT WARNING. THE CONTACT WAS UNABLE TO PLACE THE GEAR SHIFT BACK INTO THE DRIVE POSITION. THE VEHICLE WAS TOWED TO BEACH FORD (LOCATED AT 2177 VIRGINIA BEACH BOULEVARD, VIRGINIA BEACH, VA 23452, 855-802-4534) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 57,714. THE VIN WAS NOT AVAILABLE. *TR CONSUMER 25 JAN 2018 CAR NOT SHIFTING PROPERLY. NEW CLUTCH ASSEMBLY INSTALLED UNDER WARRANTY AT 42,930 MILES BY BEACH FORD, 2717 VIRGNIA BEACH BLVD, VIRGINIA BEACH, VA 23452 MILEAGE AT TIME OF INCIDENT WAS 57,714 THE VIN IS LISTED ABOVE. THIS IS THE 2ND TRANSMISSION REPAIR COMPLETED ON THIS VEHICLE. THE FIRST REPAIR WAS THE REPLACEMENT OF THE CLUTCH ASSEMBLY BECAUSE OF POOR SHIFTING. THIS WAS DONE UNDER WARRANTY ON 25 JANUARY 2018 AT BEACH FORD IN VIRGINIA BEACH, VA. THE MILEAGE AT THAT TIME WAS 42,930. ONE FINAL NOTE. MANY ARTICLES WRITTEN ABOUT THESE TRANSMISSION PROBLEMS CONSISTENTLY CITE NO IMMINENT DANGER CAUSED WHEN THE CAR GOES INTO NEUTRAL SINCE THE VEHICLE CAN STILL STEER TO THE SIDE OF THE ROAD. HOWEVER, THE SUDDEN LOSS OF POWER CAUSED BY THE SHIFT INTO NEUTRAL COULD BE CATASTROPHIC IN A PASSING OR MANEUVERING SITUATION. THESE TRANSMISSIONS ARE TERRIBLE. *JB

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I HAVE HAD TO TAKE MY VEHICLE TO THE SHOP MANY TIMES BECAUSE THE TRANSMISSION SURGES AND LOSES POWER. THE DEALER SAYS THEY JUST RESET THE COMPUTER. BUT A FEW DAYS LATER THE ISSUES RETURN. THEN THE DEALER SAYS THERE IS NOTHING WRONG. THE ISSUES CONTINUE. I AM AFRAID THAT I WILL GET HIT IN AN INTERSECTION BECAUSE THE CAR LOSES FORWARD DRIVE.

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WHEN TRYING TO ACCELERATE FROM A STOP, THERE IS A MAJOR HESITATION/LAG. EXPERIENCE SHUTTERING WHEN ACCELERATING FROM A STOP. ENGINE REVS, BUT TRANSMISSION WILL NOT ENGAGE. STALLED IN MIDDLE OF AN INTERSECTION WHEN TCM FAILED. MULTIPLE OCCASIONS. ALL PAPER WORK HAS BEEN ATTACHED. TCM REPLACED AND CLUTCH REPLACED MANY TIMES.

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THE ENGINE AND TRANSMISSION STUTTER WHEN TAKING OFF.

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DAILY OCCURRENCE. IT SPEEDS UP ON IT'S OWN. IT LOSES POWER IN INTERSECTIONS AND WHILE MERGING. IT SOMETIMES DOESN'T RESPOND TO ATTEMPTED ACCELERATION. IT SHUTTERS SO BAD, AND I CAN'T PREDICT WHAT IT WILL DO. IT'S BEEN HAPPENING FOR YEARS, AND THE DEALERSHIP SAYS FORD HAS NO LONG TERM FIX. I WAS ALMOST HIT.MULTIPLE TIMES BECAUSE IT STOPPED ACCELERATING. I ALMOST HIT OTHERS MULTIPLE TIMES BECAUSE IT ACCELERATED ON ITS OWN. IT'S BEEN HAPPENING SINCE 17000 MILES WHEN I BOUGHT IT.

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I TOOK MY VEHICLE IN FOR SERVICE AT MY LOCAL FORD DEALERSHIP DUE TO THE TRANSMISSION SHUDDERING AND NOT ACCELERATING WHILE DRIVING AND INFORMED MY ADVISOR THE TRANSMISSION IS NOW SLIPPING MORE OFTEN, UNEXPECTEDLY AND MORE SEVERELY AND IS BECOMING A REAL DANGER WHILE ACCELERATION. THIS IS ANOTHER INSTANCE OF SEVERAL THAT I HAVE HAD TO HAVE THE TRANSMISSION RECALIBRATED OR CLUTCH REPLACED. DURING THIS OCCASION, I WAS TOLD THE PARTS NEEDED TO BE ORDERED AND WOULD BE ANOTHER 6-8 MONTHS BEFORE THE TRANSMISSION CAN BE SERVICED AND FIXED DUE TO HAVING NO PARTS. I DON'T WANT TO PUT MY 6 MONTH OLD DAUGHTER IN DANGER BY DRIVING THE CAR AND SINCE THE CAR. WHEN ASKED FOR A LOANER CAR UNTIL THE PARTS COME IN I WAS TOLD FORD COULD NOT DO THAT AND MY ONLY REMEDY WAS TO WAIT FOR THE PARTS TO COME IN. AFTER ESCALATING THE ISSUE TO FORD LEADERSHIP THROUGH EMAIL, MY TRANSMISSION WAS SERVICED WITHIN THE WEEK. HOWEVER THE TRANSMISSION STILL SHUDDERS AND SLIPS UPON ACCELERATION.

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TL* THE CONTACT OWNED A 2013 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 45 MPH, THE VEHICLE BEGAN TO SHAKE AND THE CONTACT STOPPED THE VEHICLE. AS SHE BEGAN TO DRIVE AGAIN, THE VEHICLE BEGAN TO STALL AND WAS HIT BY ANOTHER VEHICLE. THE AIR BAGS DEPLOYED UPON IMPACT AND THE VEHICLE WAS DESTROYED. THE CONTACT HAD MINOR INJURIES, HOWEVER, THE OTHER DRIVER CLAIMED TO BE INJURED BUT HER INJURIES WERE NOT DISCLOSED. AN AMBULANCE WENT TO THE SCENE AND TREATED THE CONTACT AND THE OTHER DRIVER WAS TAKEN TO THE EMERGENCY ROOM. A POLICE REPORT WAS FILED. THERE WAS NO DIAGNOSE GIVEN FOR THE VEHICLE FAILURE. AL SERRA AUTO PLAZA 6167 SAGINAW RD, GRAND BLANC, MI 48439 (810) 694-5600 AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE; A RECALL HAD BEEN ASSOCIATED WITH THIS VEHICLE'S VIN; NHTSA CAMPAIGN NUMBER 18V735000 (FUEL SYSTEM, GASOLINE). IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN ON 6 OCCASIONS TO 3-4 DIFFERENT DEALERS WHERE THE VEHICLE HESITATES WHILE DRIVING AND STALLS WAS SAID TO BE A NORMAL FUNCTION OF THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE FAILURE MILEAGE WAS 112,000. *BF *TR

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CONTINUED PROBLEMS WITH TRANSMISSION SHAKE AND SHUDDER DURING ACCELERATION FOR A STOPPED POSITIONS , SUCH AS RED LIGHTS, STOP SIGNS ETC. ALSO SHAKE AND SHUDDER WHEN ACCELERATING COMING OUT OF A LEFT OR RIGHT TURN. SHAKE OR SHUDDER MOST TROUBLESOME WHEN TRYING TO ACCELERATE QUICKLY TO MERGE ON A BUSY ROAD WITH A SHORT ACCESS/RAMP. IT HAS BEEN OCCURRING SINCE I PURCHASED THE CAR IN 2013. DEALER SAYS THEY HAVE "TRIED " "SOFTWARE UPDATES" BUT NO IMPROVEMENT OR CHANGES, NOTICED.

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"TAKATA RECALL" INITIALLY THE CAR STARTED SHAKING AND MAKING TERRIBLE NOISES. AFTER PARKING IT, THE CAR WOULD NOT GO INTO REVERSE. IT WAS TOWED TO A "DEALER" FACILITY WHERE THEY DID SOME "REPAIRS" ON THE TRANSMISSION.....$600. THE CAR WAS TRANSFERRED TO ME AND I HAVE EXPERIENCED A LOSS OF FORWARD POWER SEVERAL TIMES. AFTER A SHORT WAIT PERIOD IT WILL START. I HAVE BEEN INVOLVED IN AN ACCIDENT.....PULLED ONTO THE 4 LANE ONE WAY HIGHWAY AND LOST POWER....BAM . THE CAR ALSO HAS THE "SHUDDER" ISSUE WHILE IDLING.. IT FEELS LIKE THE ENGINE WILL STALL.

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TRANSMISSION DOES NOT ACCELERATE AT TIMES AND DISENGAGES DURING DRIVING. TRANMISSION DOES NOT SHIFT PROPERLY HAS SHAKING CONDITION WHEN STARTING FROM A STOP.

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MY TRANSMISSION IS GREAT PROGRESSIVELY WORSE. THE JUDDER, SLIPPING OUT OF GEAR, DECELERATION WHEN I NEED TO ACCELERATE, AND THE RANDOM BUCKLING OF CAR IS GETTING TOO HORRIBLE TO IGNORE ANYMORE. MY DEALERSHIP TOLD ME THAT THERE HAS BEEN NO ISSUES WITH THE TRANSMISSION AND THAT I WAS WRONG. I AM READING WAY TOO MANY OF THE SAME STORIES WITH THE SAME CAR. THIS IS GETTING DANGEROUS AND I AM STUCK WITH THIS CAR. WHEN I ACCELERATE FROM A STOPPED POSITION, I FEEL AS IF I AM RIDING A BUCKING BRONCO (SHUDDERING). THE JOLTING AND SHUDDERING IS ENOUGH TO LOOSEN MY KIDNEYS. THIS HAS ALWAYS OCCURRED ON MY CAR. BUT IT IS GETTING WORSE. BUT ACCORDING TO FORD, THIS IS 'NORMAL' AND 'THIS TRANSMISSION IS SUPPOSE TO FEEL LIKE A MANUAL.' I HAVE DRIVEN MANUAL TRANSMISSION CARS AND THEY DO NOT BEHAVE THIS WAY. THEY HAVE MADE IT SEEM LIKE CARS ARE SUPPOSE TO DRIVE THIS WAY NOW.

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THE TRANSMISSION IN MY CAR IS JUMPING. I ONLY HAVE 17,000 MILES ON IT. WHEN I TOOK IT TO MY DEALER HE SAID IT IS BAD AND ALWAYS WAS SINCE I BOUGHT IT. I DO NOT DRIVE IT MUCH SO IT IS OUT OF WARRENTIY. HE SAID FORD KNEW ABOUT IT WHEN THEY SOLD IT TO ME. I CAN NOT AFFORD TO HAVE A NEW TRANSMISSION PUT IN. I THINK IT IS THEIR RESPONSIBLY. I AM SCARED TO DRIVE IT. I SAW ON THE NIGHTY NEWS THEIR IS A PROBLEM. PLEASE HELP CHECK INTO THIS. I BELIEVE THEY ARE RESPONSEABLE FOR PAYING TO HAVE THIS FIXED. I AM A SENIOR CITIZEN AND ON A FIXED INCOME. THANK YOU.

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THE TRANSMISSION HAS BEEN REPAIRED OR PLACED 5 TIMES AND IT STILL HAS A SHUTTER IN THE CLUTCH. WHAT THIS DOES UPON TAKING OFF IT START SKIPPING SO YOU DON'T KNOW IF YOU ARE GOING TO MAKE IT THRU THE INTERCESION

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED AND THE VEHICLE ACCELERATED ROUGHLY. THERE WAS A BRIEF DELAY BEFORE THE VEHICLE MOVED FORWARD. THE VEHICLE ALSO HESITATED BEFORE SHIFTING INTO GEAR. ALSO, THE TRANSMISSION INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO DONLEY LINCOLN FORD (1455 COSHOCTON AVE, MT VERNON, OH 43050, (740) 392-2222) WHERE IT WAS DIAGNOSED THAT A CONTROL MODULE, SEALS, AND THE DUAL CLUTCH NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE CONTROL MODULE AND SEALS WERE COVERED UNDER WARRANTY. THE OTHER PART WAS NOT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT COVER THE COST OF THE DUAL CLUTCHES. THE FAILURE MILEAGE WAS 136,000. THE VIN WAS UNKNOWN.

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I HAVE HAD MY TRANSMISSION REPLACED 4 TIMES BEFORE HITTING 100,000 MILES. AT 109,000 MILES IT BEGAN THE SAME PROBLEMS OF SHUTTERING UPON ACCELERATION, LOWER FUEL EFFICIENCY, AND STALLING WHEN ATTEMPTING TO ACCELERATE. TO SAY THIS VEHICLE IS UNSAFE IS A MAJOR UNDERSTATEMENT.

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I WAS DRIVING MY CAR AND THE TRANSMISSION QUIT WORKING. A LIGHT CAME ON AND SAID TRANSMISSION OVERHEATING PULL OVER. I BARELY MADE IT TO THE DEALERSHIP. WHEN YOU HIT THE GAS PEDAL, THE CARD WOULD NOT GO.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST ACCELERATION AND STALLED WITHOUT WARNING. THE CONTACT DROVE TO JONES FORD (5757 RIVERS AVE, NORTH CHARLESTON, SC 29406, (843) 744-3311) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. THE VIN WAS UNKNOWN.

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WHEN ATTEMPTING TO PULL OUT INTO TRAFFIC FROM A STOP, THE CAR SUDDENLY LOST POWER. PRESSING THE ACCELERATOR WAS JUST CAUSING THE ENGINE TO REV. THEN THE CAR SHIFTED INTO GEAR AND SUDDENLY LURCHED FORWARD. IT THEN DROPPED OUT OF GEAR AND LOST POWER AGAIN. CAR CONTINUED TO SHIFT RANDOMLY, DROP OUT OF GEAR, AND SUDDENLY SHIFT INTO GEAR AND ACCELERATE CREATING A VERY DANGEROUS SITUATION. IT WOULD NOT SHIFT CORRECTLY AFTER THAT UNTIL I TOOK IT TO A DEALERSHIP AND THEY UPDATED THE TRANSMISSION CONTROL MODULE SOFTWARE. SERVICE ADVISOR AT THE DEALERSHIP SAID THIS WAS A COMMON PROBLEM AND WOULD LIKELY HAPPEN AGAIN.

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THE VEHICLE STUTTERS, SHAKES, SHUDDERS, GRINDS, AND JERKS WHEN ACCELERATING FROM A STAND STILL OR ACCELERATING OUT OF A A LOWER TURN. I HAD THE CLUTCH REPLACED A YEAR AGO BUT THAT ONLY SOLVED THE PROBLEM FOR A FEW MONTHS. NOW IT'S WORSE THAN EVER AND I DRIVE IT EXACTLY HOW THE FORD MECHANIC PEOPLE DESCRIBED. CROSSING 4 LANE HIGHWAYS HAS BECOME A RISKY ENDEAVOR NOW AS I NEVER KNOW IF THE CAR WILL STALL OR LAG OR ACCELERATE FAST ENOUGH TO GET THROUGH. I VOICED THIS SAFETY CONCERN WITH FORD MORE THAN ONCE BUT THEY DIDN'T CARE. THE FORD SHOP HAS TRIED TO CONVINCE ME THE ISSUE WAS MY OWN FAULT BECAUSE OF HOW I DRIVE IT BUT I'VE SEEN MANY OTHER SIMILAR COMPLAINTS ONLINE. THEY ALSO BLAMED THE PROBLEM ON A LEAKY SEAL WITHIN THE CLUTCH AND ENSURED THE REPLACEMENT WOULD FIX THE ISSUE BUT CLEARLY IT HASN'T. THE WHOLE DESIGN IS DEFECTIVE BUT FORD LITERALLY DOESN'T CARE. PERSONALLY, I NEVER CARRY ANY PASSENGERS BECAUSE I NEVER KNOW WHEN I'LL BE STRANDED OR GET INTO AN ACCIDENT BECAUSE OF THIS TRANSMISSION/CLUTCH ISSUE. I ALSO GET REGULAR OIL CHANGES AND OTHER BASIC CAR MAINTENANCE TO TRY TO BE AS SAFE AS POSSIBLE BUT I FEEL IT'S A TIME BOMB. *JS

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ALONG WITH THE MYRIAD OF FORD DPS6 TRANSMISSION PROBLEMS, AND REPAIRS OVER THE PAST 4 YEARS, I ALSOY HAD AN EVENT THAT COULD HAVE CAUSED A FATALITY DIRECTLY RELATED TO THE PERFORMANCE OF THE POWER TRAIN AND ENGINE. WHILE ATTEMPTING TO MAKE A LIGHT ACCELERATION FOR A CITY GREEN TRAFFIC SIGNAL FOR A LEFT 90 DEGREE TURN THE CAR UNILATERALLY INCREASED THE SPEED AND RPM'S. THE CAR WAS MOVING SO FAST I NEARLY HIT A TREE ON THE OPPOSITE SIDE OF THE INTERSECTION AT A HIGH RATE OF SPEED. I HAD TO REPEATEDLY HIT THE GAS PEDDLE WITH MY FOOT TO STOP THE ACCELERATION, WHILE MAINTAINING DIRECTIONAL CONTROL OF THE VEHICLE. I AM STILL WAITING FOR FORD TO CONTACT ME ABOUT THE OTHER FUEL RECALL ISSUE RELATED TO THIS VEHICLE SO THEY CAN ADDRESS THIS ISSUE AS WELL.

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1. THE TRANSMISSION JUMPED AT INTERSECTION ONCE. THE TRANSMISSION DID NOT SWITCH FROM PARK TO DRIVE ONCE. THE SOFTWARE WAS RE-CONFIGURED SEVERAL TIMES BUT IT STILL NOT RUNNING SMOOTHLY AT LOW SPEED. THIS ISSUE HAPPENED SINCE I BOUGHT THE CAR IN NEW. 2. THE FUEL TANK INDICATOR DID NOT SHOW CORRECT FUEL LEVEL. THE ENGINE LIGHT ON. THE CAR SEEMS LOOSING POWER. HAD TO BRING THE CAR TO THE DEALER TO RE-CONFIGURE THE SOFTWARE.

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CAR STOPPED ON MOTION WITH AN ALARM STOP SAFELY NOW, WHEELS LOST POWER, STEERING WHEEL WAS ABLE TO FUNCTION SO CAR HAD TO BE PUSHED TO THE SIDE OF THE ROAD.

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I PURCHASED A BRAND NEW 2013 FORD FOCUS IN JUNE 2013, I BEGAN HAVING ISSUES WITH THE CAR LURCHING AND SHUDDERING IN FALL 2014. WHEN I APPLY MY FOOT TO THE GAS, THE CAR HESITATES AND THEN LURCHES AND SHUDDERS BEFORE FULLY ACCELERATING. THE PROBLEM IS THE TRANSMISSION. WHEN GOING UPHILL, THE CAR HESITATES AND SHUDDERS EXCESSIVELY. THE SHUDDERING IS WORSE IN COLD WEATHER AND WHEN AIR CONDITIONER IS RUNNING IN HOT WEATHER. I WAS TOLD IT WAS AN ISSUE WITH THE CLUTCH IN THE TRANSMISSION AND IT WAS REPLACED IN OCT 2014. IN JAN 2016, I WAS BACK WITH THE SAME PROBLEM AND THEY GAVE THE SAME FIX. THERE WERE RECALLS THAT REQUIRED REPROGRAMMING WHICH I HAD DONE BUT THE SHUDDERING CONTINUED. 4 MONTHS AGO, I WAS TOLD IT WAS NOT SHUDDERING OUTSIDE OF NORMAL AMOUNTS AND I HAD TO PAY FOR THE REPAIRS EVEN THOUGH IT SHOULD HAVE BEEN COVERED UNDER MY DEALER WARRANTY. WHEN I GOT THE CAR BACK IT WAS STILL SHUDDERING AND I HAVE NOT GONE BACK. IF I GET THE CAR SERVICED ANYWHERE ELSE, I LOSE THE LIFETIME POWER TRAIN WARRANTY THAT THE SPECIFIC DEALERSHIP OFFERED. I CANNOT AFFORD A NEW CAR NOR CAN I CONTINUE TO PAY OUT OF POCKET FOR REPAIRING THE SAME PROBLEM OVER AND OVER AGAIN. THE PROBLEM IS CONTINUING AND I AM FRUSTRATED WITH THE SERVICE MANAGERS ATTITUDE ABOUT GETTING IT FIXED. THE LAST TIME IT WAS "FIXED" WAS MARCH 2019 BUT THE SHUDDERING NEVER WENT AWAY. I WAS TOLD THE TRANSMISSION WOULD RE-LEARN MY DRIVING STYLE AND IT WOULD GO AWAY.

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