Jul 24, 2019Transmission & drivetrain
POWER SHIFT DUAL CLUTCH TRANSMISSION IS JUMPING AND SEEMING TO GO IN AND OUT OF GEAR. IT HAS BEEN REPLACED ONCE ALREADY BUT NOW STARTING TO DO IT AGAIN AFTER 25000 TO 35000 MILES. I HAVE BEEN NOTICING A SHUTTER MORE AND MORE LATELY. FORD KNEW ABOUT THIS SAFETY ISSUE AND DID NOTHING ABOUT IT AND NOT I DO NOT FEEL LIKE MY VEHICLE IS SAFE TO DRIVE. THERE ARE SEVERAL THINGS THAT I NOTICE ABOUT THIS TRANSMISSION THAT MAKES IT UNSAFE. SOMETIMES SLIPS OUT OF GEAR, SHUTTERS ON TAKE OFF, AND SHAKES AT AN IDLE. I AM THE 2ND OWNER ON THE VEHICLE, WHEN I PURCHASED THE VEHICLE IN NOV 2018 THE PREV OWNER TOLD ME THAT A NEW TRANSMISSION WAS IN PLACE WITHOUT THIS ISSUE, BUT I FOUND OUT THAT IT WAS JUST THE FORD FIX TO THE TRANSMISSION WHICH MANY PEOPLE ARE HAVING ISSUES WITH AS IT WAS NOT FIXED AS A LONG TERM FIX BUT A SHORT TERM FIX.
NHTSA ODI 11234579
Jul 23, 2019Transmission & drivetrain
I BOUGHT THIS CAR IN 2015 AND EVER SINCE THEN THE CAR INTERMITTENTLY WILL HESITATE WHEN DOING THRUWAY AND CITY DRIVING. WHEN THE FORD DEALERSHIP HAS LOOKED AT THIS PROBLEM (THAT IS WHO I USE TO SERVICE THIS CAR) ON MANY OCCASIONS, THEY SAY IT IS JUST THEY WAY THE TRANSMISSION FEELS AND IT IS NOT A SAFETY PROBLEM. I AM CONCERNED BECAUSE THERE ARE ALLEGATIONS THAT FORD KNOWINGLY SOLD THE FOCUS WITH DEFECTIVE TRANSMISSIONS.
NHTSA ODI 11234316
Jul 22, 2019Transmission & drivetrain
TRANSMISSION, SHUDDERS FROM A STOP, FORD REPROGRAMMED PCM AND TCM AND SENT TO HOTLINE, 07/17/15 TRANSMISSION, TAC WILL REV UP, BUT WILL NOT MOVE FORWARD, FORD REPLACED TCM PER TSB: 15-0121. RT 11/03/15 TRANSMISSION, VEHICLE WILL REV UP AND HESITATE, FORD REPLACED CLUTCH ASY,SEAL ASY-OIL, CYLINER ASY-CLUTCH SLAVE AND CLUTCH, 07/27/16 TRANSMISSION, TAC REV UP AND WILL NOT GO FORWARD, FORD REPLACED CLUTCH ASY, SEAL ASY-OIL, CYLINDER ASY-CLUTCH SLAVE, BOTH INNER INPUT SEALS AND CLUCH, 04/06/17 TRANSMISSION, TAC REVS UP WILL NO MOVE FORWARD AND NOT SHIFTING PROPERLY, FORD RE4PLACED, CLUTCH ASY, SEAL ASY-OIL, CYLINDER ASY-CLUTCH SLAVE, BOTH INNER SEALS AND CLUTCH 09/01/17 TRANSMISSION, TAC IS REVING UP, JERKEY SRVS UP WHEN TRAVELING AT STEADY SPEEDS OF 30 MPH, FORD REPLACED, CYLINDER ASY-CLUTCH SLAVE, CLUTCH ASY, SEALASY-OIL, BOTH INNER INPUT SEALS AND CLUTCH 01/17/18 TRANSMISSION, VEHICLE HESITATES AND JERKS UPON ACCELERATION, FORD REPLACED, ACTUATOR ASY-CLUTCH, TUBE ASY-CLUTCH, LEVER AST-CLUTCH RELEASE, LEVER ASY-CLUTCH RELEASE, CLUTCH ASY, CYLINDER ASY-CLUTCH SLAVE, SEAL ASY-OIL, CLUTCH AND INPUT SHAFT SEALS 06/11/18 TRANSMISSION, VEHICLE IS BUCKING AND JERKING TAC REVS UP WILL NOT MOVE FORWARD, FORD REPLACED, SEAL ASY-OIL, B CYLINDER ASY-CLUTCH SLAVE, CLUTCH ASY, REPLACED CLUTCH AND REPROGRAMED THE TCM AND PCM 02/01/19 07/22/19 WE ARE READY TO TAKE IT IN AGAIN FOR TRANSMISSION PROBLEMS, THIS CAR HAS LESS THAN 51,000 MILE ON IT, WE BOUGHT IT NEW AND PAID IT OFF THINKING THAT WE WOULD HAVE THIS CAR FOR A LONG TIME, BUT IT DOESN'T LOOK LIKE IT, HOW MUCH AM I GOING TO GET FOR THIS CAR WHEN I TRADE IT IN, NOT CRAP
NHTSA ODI 11233912
Jul 21, 2019Transmission & drivetrain
I PURCHASED THIS VEHICLE ON AUGUST 12, 2016. I ASKED TO SEE THE CARFAX AND IT SHOWED NO PREVIOUS PROBLEMS WHATSOEVER. THE VEHICLE CAME WITH AN EXTENDED WARRANTY. I HAD NO KNOWLEDGE AT THIS TIME THERE WERE ANY PROBLEMS WITH THIS MODEL OR THE DPS6 TRANSMISSION. WHEN DRIVING THIS VEHICLE TO FAYETTEVILLE, NC FROM MY HOME IN MT. AIRY, NC, I NOTICED A DISTINCT SHUDDER WHEN THE TRANSMISSION SHIFTED FROM GEAR GO GEAR. I WAS CONCERNED IF THIS VEHICLE WAS GOING TO GET ME TO MY DESTINATION AND BACK HOME SAFELY WITHOUT SOME TYPE OF BREAKDOWN ON THE HIGHWAY. FORTUNATELY, I WAS ABLE TO GET HOME. I CALLED THE DEALERSHIP, PARKWAY FORD IN WINSTON SALEM, NC AND SCHEDULED AN APPOINTMENT TO HAVE THE PROBLEM EVALUATED. THEIR DIAGNOSTIC DETERMINED THERE WAS A PROBLEM WITH THE CLUTCH. THE SERVICE CONSULTANT TOLD ME IT WAS JUST A PROBLEM WITH THE CLUTCH NEEDING ADJUSTMENT WHICH THEY WOULD TAKE CARE OF. I LATER DISCOVERED THAT THE CLUTCH HAD BEEN REPLACED. THE SERVICE CONSULTANT ASSURED ME THAT THIS WOULD SOLVE THE SHUDDERING PROBLEM AND THERE WOULD BE NO FUTURE PROBLEMS ALONG THESE LINES. AS YOU WILL SEE FROM ALL OF MY SUBMISSIONS THAT THIS IS JUST THE FIRST OF MANY. I AM REPRESENTED BY STERN LAW OF NOVI, MICHIGAN IN MY MASS ACTION SUIT AGAINST FORD MOTOR COMPANY
NHTSA ODI 11233656
Jul 21, 2019Transmission & drivetrain
SHUDDERING RESUMED AGAIN DURING CITY AND HIGHWAY DRIVING BETWEEN GEAR SHIFTS. THIS WAS THE SECOND PROBLEM OF THIS TYPE. IT WAS A CONSTANT CONCERN IF I WOULD GET TO MY DESTINATION AND BACK HOME SAFELY WITHOUT BEING STRANDED ALONG THE ROADWAY. WHEN I GOT BACK HOME, I CALLED THE DEALER, PARKWAY FORD IN WINSTON SALEM, NC TO SCHEDULE CONSULTATION FOR THEM TO DETERMINE THE PROBLEM. I BEGAN DOING SOME RESEARCH ON THE FORD DPS6 TRANSMISSION AND FOUND THERE HAD BEEN SOME PROBLEMS. DURING THE CONSULT, IT WAS DETERMINED THAT THE CLUTCH WOULD HAVE TO BE REPLACED FOR THE SECOND TIME. THIS IS SEVEN MONTHS AFTER THE FIRST CLUTCH REPLACEMENT. THE SERVICE CONSULTANT ASSURED ME THAT THIS WAS A NEW TYPE OF CLUTCH AND I WOULD NOT BE HAVING ANY MORE OF THESE PROBLEMS. I AM REPRESENTED BY STERN LAW OF NOVI, MICHIGAN IN A MASS ACTION SUIT AGAINST FORD MOTOR COMPANY REGARDING THIS VEHICLE.
NHTSA ODI 11233659
Jul 21, 2019Transmission & drivetrain
SHUDDERING CONTINUES ON SHIFTING FROM GEAR TO GEAR. FEELING OF TRANSMISSION SLIPPING OUT OF GEAR BOTH AT CITY AND AT HIGHWAY SPEEDS. CONCERNS FOR SAFETY AND BEING STRANDED CONTINUE. I WILL MAKE NOTE THAT I AM A 68 YEAR OLD SENIOR CITIZEN WITH MULTIPLE DISABILITIES. I CONTACTED THE DEALER, PARKWAY FORD OF WINSTON SALEM, NC AND SCHEDULED AN APPOINTMENT TO DETERMINE THE PROBLEM. AFTER THEY RAN A DIAGNOSTIC PROGRAM, IT WAS DETERMINED THAT THE CLUTCH NEEDED TO BE REPLACED A THIRD TIME. THEY NEVER DID ADDRESS THE PROBLEM OF THE TRANSMISSION SLIPPING OUT OF GEAR. THEY SAID THIS WAS NORMAL AND THE WAY THE CAR WAS DESIGNED. I NOTED THAT COASTING IS NOT SAFE, IT IS ALSO ILLEGAL. THE CLUTCH WAS REPLACED AND ADJUSTMENTS MADE. AT THIS TIME I WAS REPRESENTED BY STERN LAW OF NOVI, MICHIGAN IN A MASS ACTION SUIT AGAINST FORD MOTOR COMPANY REGARDING THIS VEHICLE. WE NOTE THAT THIS CLUTCH REPLACEMENT WAS FIVE MONTHS SINCE THE LAST REPLACEMENT
NHTSA ODI 11233664
Jul 21, 2019Transmission & drivetrain
DURING A ROUTINE OIL CHANGE WITH MY REGULAR MECHANIC IN DOBSON, NC, THE MECHANIC NOTICED THE TRANSMISSION SLIPPING. I BEGAN TO NOTICE THE SHUDDER DURING SHIFTING HAD RETURNED. SO, I RETURNED TO THE DEALER, PARKWAY FORD IN WINSTON SALEM, NC. ON THE WAY TO THE DEALER, A REPRESENTATIVE CALLED ME AND SAID THE DEALERSHIP WAS INTERESTED IN BUYING BACK MY CAR. I TOLD HER THAT I WAS REPRESENTED BY AN ATTORNEY AND THAT HER CALL WAS VERY IRREGULAR AND ILLEGAL. WHEN I ARRIVED AT THE DEALERSHIP, THE SERVICE CONSULTANT REFUSED TO EVEN RUN A DIAGNOSTIC ON MY CAR SAYING THAT HE COULD NOT SINCE I WAS REPRESENTED BY AN ATTORNEY. I REMINDED HIM OF THE 100,000 MILE EXTENDED WARRANTY I HAD PURCHASED WITH THE VEHICLE. HE CALLED FOR THE SHOP FOREMAN TO GO FOR A RIDE WITH ME. THE SHUDDER AND THE SLIP WERE NOTICED BY THE SHOP FOREMAN. BUT, HE SAID THAT BOTH WERE NORMAL AND THAT WAS THE WAY THE VEHICLE SAVED FUEL. WHEN WE RETURNED TO THE DEALERSHIP, I WAS PRESENTED WITH A COPY OF A FORD SERVICE BULLETIN THAT WAS NO MORE THAN PROPAGANDA. MY MECHANIC SAID EMPHATICALLY THAT THE SHUDDER ON SHIFTING AND SLIPPING OUT OF GEAR WERE NOT NORMAL IN ANY VEHICLE AND COULD BE DANGEROUS, SO, THE FOURTH INCIDENT WITH THE DPS6 TRANSMISSION GOES UNREPAIRED. I CONTACTED MY ATTORNEY IN NOVI, MI AND HE DOCUMENTED THE INCIDENT FOR FILING WITH MY CASE IN THE FEDERAL DISTRICT COURT. THIS INCIDENT OCCURRED THREE MONTHS AFTER THE LAST CLUTCH REPLACEMENT.
NHTSA ODI 11233666
Jul 21, 2019Transmission & drivetrain
HERE WE GO WITH DPS6 FAILURE #5. SHUDDER AND TRANSMISSION SLIP BECAME MORE SEVERE. SO, WE SCHEDULED A DIAGNOSTIC VISIT TO THE DEALER, PARKWAY FORD IN WINSTON SALEM, NC. THE TEST REVEALED THAT THE CLUTCH NEEDED REPLACING AGAIN. THE SERVICE CONSULTANT TOLD ME THE REASON FOR THE PROBLEM WAS THERE WAS A LEAK IN MY OIL SEAL. STRANGE THAT MY PERSONAL MECHANIC DID NOT NOTICE ANY LEAK IN THE OIL SEAL AT THE PREVIOUS OIL CHANGE. THIS DEALERSHIP HAD REPLACED THE OIL SEAL PREVIOUSLY. I DO NOT TRUST ANYTHING THIS DEALERSHIP TELLS ME. I DO NOT TRUST FORD MOTOR COMPANY. I DO NOT TRUST THIS VEHICLE TO BE ABLE TO GET ME SAFELY TO AND FROM THE PLACES I MUST GO. THIS SITUATION HAS BECOME OUTRAGEOUS. I AM REPORTING THESE INCIDENTS TO YOU AT THE ADVICE OF MY ATTORNEY IN THE HOPES THAT THE DEFECTS IN THIS VEHICLE MIGHT BE NOTICED DURING THE PROPOSED SENATE INVESTIGATIONS.
NHTSA ODI 11233679
Jul 21, 2019Transmission & drivetrain
WHILE DRIVING AT CITY SPEED IN ELKIN, NC, THE TRANSMISSION FAULT LIGHT CAME ON AND THE VEHICLE STOPPED. HERE I AM STRANDED IN TRAFFIC. NOT THE SAFEST POSITION TO BE IN. I SHUT THE VEHICLE DOWN AND RESTARTED IT IN THE HOPES THAT THIS MIGHT REBOOT THE FAULT AND SOLVE THE PROBLEM OR AT LEAST LET ME GET TO A DEALERSHIP. THE TRANSMISSION FAULT LIGHT WAS STILL ACTIVE BUT I WAS ABLE TO MOVE ONLY IN FIRST GEAR. THE TRANSMISSION WOULD NOT SHIFT. I WAS ABLE TO GET TO THE FORD DEALERSHIP IN ELKIN, NC WHERE THEY WERE ABLE TO DIAGNOSE THE PROBLEM. THE TRANSMISSION MODULE OF THIS WONDERFUL DPS6 TRANSMISSION HAD FAILED. THEY HAD A TRANSMISSION MODULE IN STOCK SO A REPAIR WAS MADE. I DREAD EVERY TIME I HAVE TO GET INTO THIS VEHICLE. I WORRY IF I AM GOING TO GET TO MY DESTINATION SAFELY. I WORRY IF I AM GOING TO GET HOME SAFELY. FORD IS MAKING EVERY DELAY POSSIBLE TO SLOW DOWN THE LEGAL PROCESS.
NHTSA ODI 11233685
Jul 20, 2019Transmission & drivetrain
MY CAR'S DPS6 TRANSMISSION IS JUMPY, CATCHES, AND SLIPS EVERY SINGLE TIME I DRIVE MY CAR. THE CAR VIOLENTLY SHAKES EVERY TIME THE TRANSMISSION NEEDS TO SHIFT UP, AND SOME TIMES WILL SLIP WHEN DOWNSHIFTING TO A COMPLETE STOP. THIS HAS BEEN PERSISTING SINCE I BOUGHT THE CAR RIGHT AFTER ITS INITIAL RELEASE AND HAS BEEN UNABLE TO BE MITIGATED BY REPEATED TRIPS TO MECHANICS AND FORD DEALERSHIPS. I HAVE REPEATEDLY STOPPED IN THE MIDDLE OF INTERSECTIONS WHEN ACCELERATING BECAUSE THE TRANSMISSION SHIFTS INTO NEUTRAL AND I MUST COME TO A STOP BEFORE IT WILL SHIFT BACK INTO GEAR.
NHTSA ODI 11233547
Jul 18, 2019Transmission & drivetrainBody & structureFuel system
I BOUGHT MY FORD FOCUS HATCHBACK SE STARTING AT 24K MILES. AT AROUND 50K I BEGAN HAVING TRANSMISSION TROUBLES. THE STUTTERING, WHILE ACCELERATING OR COMING TO A STOP, WAS (AND STILL IS) HORRIBLE. I HAVE TAKEN THIS VEHICLE IN ON TWO SEPARATE OCCASIONS TO GET THE TRANSMISSION 'FIXED', TO NO AVAIL. I'M STILL DEALING WITH THESE PROBLEMS 80K MILES LATER. THE FIRST TWO WINTERS THAT I HAD OWNED THE VEHICLE MY DOOR LOCKS WOULD NOT ENGAGE, IN DRY, 40 DEGREE TEMPERATURES. SO I WOULD HAVE TO DRIVE AND HOLD MY DOOR CLOSED UNTIL THE CAR HEATED UP AND THE LOCKS ENGAGED. I TRIED WD-40 AND SPRAYS MEANT SPECIFICALLY TO UNFREEZE LOCKS. NEITHER WORKED. AND THE LOCKS WOULD OCCASIONALLY DISENGAGE WHILE DRIVING MY MORNING COMMUTE ON THE HIGHWAY. NO RECALL UNTIL TWO YEARS LATER, AFTER COMPLAINING COUNTLESS TIMES. BUT BACK TO THE TRANSMISSION, I WAS DRIVING HOME AFTER A LONG DAY AT WORK AND ENDED UP STUCK IN CINCINNATI, OH. A MESSAGE POPPED UP ON MY DASH READING 'TRANSMISSION FAULT' ADVISING ME TO TAKE MY CAR TO A DEALER. TURNING OFF THE ENGINE DIDN'T HELP, AND I COULDN'T DRIVE OVER 20 MILES PER HOUR BECAUSE THE CAR WOULDN'T SHIFT OVER 1ST OR 2ND GEAR. LUCKILY I'M AN EXPERIENCED DRIVER AND WAS ABLE TO DODGE MULTIPLE CARS THAT ALMOST SLAMMED INTO ME ON THE STREET, DUE TO MY SUDDEN BRAKING. WHEN CONTACTING FORD IT TOOK THEM 5 HOURS OF GOING BACK AND FORTH BETWEEN DEALERS TO FINALLY SEND ME A TOW TRUCK. I GET THE CAR BACK, SAME PROBLEMS. OVER AND OVER. A MECHANIC AT THE DEALERSHIP TOLD ME THAT THEY DON'T ACTUALLY HAVE A FIX FOR THE PROBLEM (WHICH IT'S BECOMING EVER MORE CLEAR THAT THEY STILL DON'T, NOR WILL THEY EVER). FORD'S COMPENSATION FOR THIS PROBLEM WAS A TERRIBLE DEAL. OFFERING A REPLACEMENT TRANSMISSION WITH THE EXACT SAME TRANS THAT GAVE ME PROBLEMS I'M THE FIRST PLACE. I'M GLAD TO SEE THE GOVERNMENT IS GETTING INVOLVED AND HOPE TO SEE RESOLVE SOON.
NHTSA ODI 11233077
Jul 18, 2019Transmission & drivetrainSpeed controlEngine
DPS6 TRANSMISSION SHUDDER AND SLIPPING ISSUE. VEHICLE HAS BEEN SERVICED UNDER MULTIPLE OWNERS AND HAD THE CLUTCHES REPLACED AS WELL AS THE SOFTWARE RE-FLASHED. FORD DEALER STATED THEY ARE AWARE OF THE ISSUE TOLD ME THEY WOULD GET IT FIXED UNDER THE EXTENDED WARRANTY OFFERED BY FORD. I WAS CHARGED FOR A RE-FLASH I WAS NEVER CALLED TO AUTHORIZED, THAT HAS NOT FIXED THE SHUDDERING ISSUE. I WAS ALMOST IN AN ACCIDENT WHEN THE CARD DECIDED TO NOT SHIFT GOING THROUGH A STOP LIGHT AND THE VEHICLE BEHIND ME ALMOST REAR ENDED ME. I CONTACTED FORD AND THE SERVICE MANAGER STATED "YOU NEED TO DRIVE IT MORE AGGRESSIVELY". FORD OPENED A CASE TO REVIEW THE POOR SERVICE AND THEY HAVE NEVER CONTACTED ME AGAIN.
NHTSA ODI 11233091
Jul 18, 2019Transmission & drivetrain
CONCERN ABOUT MY SAFETY DUE TO THE LATEST REPORT: FORD KNEW FOCUS, FIESTA MODELS HAD FLAWED TRANSMISSION, SOLD THEM ANYWAY. MY CAR IS A USED FORD FOCUS 2013. TWO WEEKS AFTER I BOUGHT IT, I HAD PROBLEMS WITH THE TRANSMISSION. FORD FIX IT, BUT NOW I WONDER IF IT IS SAFE FOR ME TO DRIVE THIS CAR?
NHTSA ODI 11233165
Jul 17, 2019Transmission & drivetrainElectrical systemFuel system
BRAKES ARE ERRATIC, OFTEN FEELS AS IF CAR MAY NOT BRAKE IN TIME THEN SHUDDERS ON ACCELERATION, SLIPS, JERKS, HESITATES, SUFFERS DELAYED ACCELERSTION, DELAYS IN DOWNSHIFTING. STALLED JUST AFTER TURNING AT AN INTERSECTION, ENGINE SIMPLY DID NOT SWITCH ON. ELECTRICAL CIRCUIT DRAINED BATTERY. INACCURATE FUEL GAUGE INDICATION / DISTANCE TO EMPTY, HIGH FUEL CONSUMPTION.
NHTSA ODI 11232632
Jul 17, 2019Transmission & drivetrain
CAR SIMPLY STALLS RANDOMLY WHILE IN MOTION, STREETS OR HIGHWAY. TRANSMISSION SHAKES RANDOMLY WHILE ACCELERATING MAINLY WHILE SHIFTING FROM 1ST TO 2ND GEAR, MAINLY IN CITY STREETS CAR APPARENTLY GOES TO NEUTRAL GREAT RANDOMLY WHILE THE STICK IS IN DRIVE POSITION, BOTH CITY STREETS AND HIGHWAY.
NHTSA ODI 11232651
Jul 17, 2019Transmission & drivetrain
SINCE WE BOUGHT OUR 2014 FORD FOCUS IT HAS HAD A "BUCKING"WITH THE TRANSMISSION ALSO WHEN I HAVE ACCELERATED HARD TO MOVE INTO TRAFFIC IT WILL ACT LIKE ITS IN NUETRAL THEN SLAM INTO GEAR WHEN WE TOOK OUR CAR IN FOR A RECAL IT WAS BROUGHT UP TO THE SERVICE CLERK AND WE WERE TOLD ITS WHAT THEY DO AND THERE WAS NOTHING THEY COULD DO OUR CAR IS NOW OUT OF WARRANTY
NHTSA ODI 11232649
Jul 17, 2019Transmission & drivetrain
VEHICLE WAS IN MOTION ON HIGHWAY WHEN THE TRANSMISSION LOST ALL POWER AND I COULD NOT ACCELERATE, HAPPENED IN A CONSTRUCTION ZONE AND PUT MY SAFETY AT AN EXTREME RISK. VEHICLE ALSO SHUDDERS WHEN ACCELERATING EVERY TIME AND SOMETIMES BEGINS TO ACCELERATE AS I AM COMING TO A STOP WHILE MY FOOT IS OFF OF THE GAS PEDAL.
NHTSA ODI 11232659
Jul 17, 2019Transmission & drivetrainElectrical systemElectronic Stability Control (esc)
I OWN A 2013 FORD FOCUS HATCHBACK THAT HAS TRANSMISSION AND CLUTCH ISSUES. IT'S BEEN RECALLED ONCE AND REPLACED. BUT STILL HAS THE SAME ISSUE. WHEN START TO PUTTING GAS ON THE PEDAL THE VAN STUFFERS AND SKIPS GEARS UNTIL IT REACHES 3RD GEAR. THIS IS MAKING IT HARD TO DRIVE AND GAIN SPEED. IT ULTIMATELY NEEDS TO BE REPLACED AGAIN. BUT FORD WON'T REPLACE AGAIN FOR ANOTHER 2500$. IT'S A KNOWN ISSUE THAT THEY KNOW OF BUT WON'T REPLACE MORE THAN ONCE. I ALSO CAN'T TRADE IN MY VEHICLE BECAUSE IT'S WORTH 93% LESS THAN VALUE. THE CAR HAS OTHER KNOWN RECALLS THAT NEEDS TO BE FIXED.
NHTSA ODI 11232664
Jul 17, 2019Transmission & drivetrain
TRANSMISSION SHUTTERS AND STUDDERS. PULLING OUT IN TRAFFIC BECOMES DANGEROUS. AT TIMES, STEPPING ON THE GAS DOES NOT ACCELERATE THE CAR, BUT DOES REV THE ENGINE. THIS HAPPENED IN TRAFFIC, AND THE VEHICLE WOULD NOT GO OVER 20MPH. THIS IS AN ONGOING EVENT, AND YOUR DATE SELECTION BELOW DOES NOT ALLOW FOR THAT.
NHTSA ODI 11232726
Jul 17, 2019Transmission & drivetrain
THE DPS6 DUAL CLUTCH AUTOMATIC TRANSMISSION IN THIS CAR OCCASIONALLY EXHIBITS SYMPTOMS SUCH AS SLIPPING INTO NEUTRAL WHILE DRIVING AT SPEED, SUDDEN ACCELERATION OR 'GRABBING' WHILE DECELERATING AND WHEN AT A STOP, AND VIBRATION/SHUDDERING WHEN ACCELERATING FROM A COMPLETE STOP. THESE SYMPTOMS DO NOT SEEM TO OCCUR WITH ANY DISCERNIBLE PATTERN, I.E IT HAPPENS WHEN THE VEHICLE IS COLD OR HOT, WHETHER DRIVING SLOWLY OR FASTER. THE CAR HAS APPROXIMATELY 125K MILES ON IT AND HAS ALREADY HAD THE CLUTCH PACK REPLACED TWICE. AFTER EACH CLUTCH REPLACEMENT THE SYMPTOMS ABATED FOR A WHILE, ONLY TO GRADUALLY RETURN AFTER PERHAPS 20K MILES.
NHTSA ODI 11232728
Jul 17, 2019Transmission & drivetrain
MY CAR DOES NOT ALWAYS SHIFT INTO GEAR PROPERLY WHEN IT FIRST STARTS TO GO.
NHTSA ODI 11232798
Jul 17, 2019Transmission & drivetrain
I HAVE HAD 3 TRANSMISSIONS IN THIS CAR IN 6 YEARS
NHTSA ODI 11232844
Jul 16, 2019Transmission & drivetrain
WHEN STARTING FROM A STOPPED POINT THE CAR SOMETIMES STRUGGLES TO GO. SOMETIMES WHILE DRIVING THE VEHICLE SHUDDDERS FOR SHIFTING.
NHTSA ODI 11232246
Jul 16, 2019Transmission & drivetrainElectrical systemSpeed control
VEHICLE HAS REPEATEDLY HAD TRANSMISSION ISSUES COMING IN A VARIETY OF FORMS. AT TIMES I WILL BE UNABLE TO ACCELERATE, WITH MY PEDAL TO THE FLOOR, WHILE THE CAR SEEMS TO 'COAST' AND WITH NO EXPLANATION. OTHER TIMES I HAVE HAD THE VEHICLE'S ALERT LIGHTS COME ON WITH A WARNING THE TRANSMISSION HAS OVERHEATED AND TO PULL OVER 'IMMEDIATELY.' THIS IS DIFFICULT TO DO WHEN ON A 55 MPH ZONE OR ON THE HIGHWAY; THE INABILITY TO ACCELERATE HAS LED TO MULTIPLE INCIDENCES PULLING INTO TRAFFIC OR ATTEMPTING TO MERGE WHERE VEHICLES HAVE HAD TO SWERVE OR STOP BECAUSE I AM IN THEIR WAY. IN DAILY DRIVING, THERE IS A CONSTANT SHUDDER THAT MAKES ME BELIEVE THE VEHICLE WILL FAIL AT ANY MOMENT. THIS VEHICLE WAS THE DAILY DRIVER OF MY WIFE AND WE WERE FORCED TO LEASE ANOTHER VEHICLE BECAUSE SHE DID NOT FEEL SAFE. IT HAS BEEN IN FOR A MULTITUDE OF REPAIRS AND REQUIRES MORE. HOWEVER, NO DEALERSHIP IS ABLE TO SCHEDULE AN APPOINTMENT OR PROVIDE A LOANER, EVEN THOUGH IT IS SUPPOSED TO BE A COVERED REPAIR. I EXCEEDED MY WARRANTY TO HAVE IT ENTIRELY COVERED SIMPLY BECAUSE NO DEALER COULD SCHEDULE ME. THE PROBLEMS BEGAN IN 2013 AND HAVE PERSISTED SINCE, TO THIS DATE. THE MOST RECENT SAFETY-RELATED MATTER OCCURRED ON A WINDING TWO LANE ROAD A MONTH AGO WHERE THERE WAS NOWHERE TO PULL OVER SAFELY AND THE CAR THREATENED TO SHUT DOWN DUE TO THE TRANSMISSION OVERHEATING
NHTSA ODI 11232262
Jul 16, 2019Transmission & drivetrain
MY VEHICLE USES THE DPS6 AUTOMATIC TRANSMISSION. I HAVE HAD SOFTWARE UPDATES APPLIED TWICE, AND THE CLUTCHES REPLACED TWICE (MAY 2016, OCTOBER 2018). I HAVE ALSO HAD THE TRANSMISSION CONTROL MODULE REPLACED ONCE (APRIL 2017). ALL OF THIS HAS BEEN UNDER AN EXTENDED WARRANTY, BUT I AM CONCERNED ABOUT THE FUTURE, WHEN THE EXTENDED WARRANTY RUNS OUT. AT THE MOMENT, THE TRANSMISSION IS BEHAVING NORMALLY. AFTER THE LAST SET OF CLUTCHES WERE INSTALLED, I WAS INSTRUCTED TO "DRIVE LIKE A 16 YEAR OLD". THAT IS: TO DRIVE AGGRESSIVELY, TO PREVENT THE PROBLEM FROM HAPPENING AGAIN. DOING SO WOULD MEAN I WOULD BE UNABLE TO ACHIEVE THE MPG ANYWHERE CLOSE TO WHAT THE CAR WAS ADVERTISED AS ACHIEVING. MY ANSWER TO THE "WHEN DID THIS HAPPEN?" QUESTION IS THE DATE OF THE FIRST REPLACEMENT OF THE CLUTCHES.
NHTSA ODI 11232306