Jul 1, 2020Transmission & drivetrain
VEHICLE WAS IN MOTION ON BUSY HIGHWAY GOING 70MPH WHEN IT ABRUPTLY DECREASED IN SPEED. RPMS MOVED BACK AND FORTH UNTIL I WAS ABLE TO GET OFF THE HIGHWAY. IF I WERE IN THE FAST LANE, IT IS LIKELY SOMEONE WOULD HAVE RAN INTO THE BACK OF ME. CONCERNS WITH SHUDDER RELATING TO TRANSMISSION CONTROL AND CLUTCH ASSEMBLY NEEDED REPLACING. *TR
NHTSA ODI 11331949
Jun 24, 2020Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO SHIFT OUT OF FIRST GEAR. THE VEHICLE WAS TOWED TO MCCLUNG FORD INC (707 E MAIN ST, MOUNTAIN VIEW, AR 72560) WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE FAILURE PERSISTED. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE DIAGNOSED IN ORDER TO DISCOVER THE CAUSE FOR THE FAILURE. THE CONTACT WAS INFORMED THAT THE CLUTCH AND THE TRANSMISSION FORK NEEDED TO BE REPLACED. A FEW DAYS LATER, THE CONTACT CALLED BACK TO CHECK ON THE VEHICLE AND WAS INFORMED THAT THE REPLACEMENT PARTS HAD NOT CORRECTED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
NHTSA ODI 11330532
Jun 23, 2020Transmission & drivetrainElectronic Stability Control (esc)
WHILE DRIVING A FULLY-CHARGED 2013 FORD FOCUS BEV, THE "STOP SAFELY NOW" MESSAGE APPEARED, RESULTING IN THE STEERING WHEEL LOCKING AS I SLOWED THE CAR. CAR HAD DIFFICULTY SHIFTING TO PARK ONCE STOPPED. *TR
NHTSA ODI 11330336
Jun 17, 2020Transmission & drivetrain
TRANSMISSION HARD JERKING AND FIRST AND SECOND GEAR. *TR
NHTSA ODI 11329473
May 27, 2020Transmission & drivetrain
VEHICLE WILL NOT SHIFT CORRECTLY. WILL OFTEN STALL OUT WHILE DRIVING AND WILL NOT ENGAGE GEARS EVEN WHEN SITTING IN THE MIDDLE OF A BUSY ROAD. WILL NOT SHIFT INTO REVERSE. SHIFTS HARD WHEN IT DOES SHIFT. BASICALLY BEEN DOING THIS OFF AND ON SINCE SHORTLY AFTER BUYING THE VEHICLE. HOWEVER FORD SIMPLY RESET THE PCM AND CHARGES FOR THIS. VEHICLE CONTINUES TO FAULT AFTER THIS. *TR
NHTSA ODI 11326256
May 19, 2020Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT UPON SWITCHING GEARS AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS INITIALLY TAKEN TO BLUEBONNET FORD LINCOLN (351 N INTERSTATE 35 FRONTAGE RD, NEW BRAUNFELS, TX 78130) ON THREE OCCASIONS WHERE THE VEHICLE WAS DIAGNOSED FOR AN UNKNOWN FAILURE AND REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NEXT TAKEN TO GRIFFITH FORD SAN MARCOS (2661 INTERSTATE 35 FRONTAGE RD, SAN MARCOS, TX 78666) WHERE THE CONTACT WAS INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
NHTSA ODI 11325169
May 17, 2020Transmission & drivetrain
TRANSMISSION SHUDDERS, JERKS AND FEELS LIKE ITS SLIPPING AND I'M GETTING A TRANSMISSION FAULT ERROR ON MY DASH, WON'T SHIFT TO NEXT GEAR UNLESS ITS ABOVE 3500RPM. I BOUGHT THE CAR USED MAY 4 2020, IT STARTED ACTING UP WITHIN THE FIRST WEEK I HAD THE VEHICLE.
NHTSA ODI 11324842
Apr 27, 2020Transmission & drivetrainSpeed controlFuel system
I REPORTED THIS ISSUE WHEN I HAD MY FOCUS IN 2014....IT WAS DISMISSED. NOW, 4 TIMES IT WAS IN THE DEALERSHIP AND 4 TIMES IT WASN'T FIXED, 4 TIMES I HAD TO PAY FOR A RENTAL FOR 2 WEEKS EACH TIME, COSTING ME A TOTAL OF $2,755 IN ALL FOR NOTHING TO BE RESOLVED. I TRADED THE VEHICLE BECAUSE IT WAS LITERALLY A SAFETY HAZZARD BUT NO ONE WOULD DESIGNATE IT THAT AT THE TIME.
NHTSA ODI 11322352
Apr 22, 2020Transmission & drivetrain
I AM CONCERNED ABOUT THE STUTTER MY TRANSMISSION IS HAVING WHEN I TAKE OFF FROM A STOP SIGN. I HAVE RESEARCHED AND SEE THAT THERE ARE RECALLS ON 2014 AND HIGHER. MIGHT WANT TO LOOK INTO THE AMOUNT OF COMPLAINTS ABOUT THIS ISSUE WITH THE 2013 FORD FOCUS.
NHTSA ODI 11321930
Apr 21, 2020Transmission & drivetrain
EVERY TIME I TRY TO EVEN SLIGHTLY INCLINE THE TRANSMISSION SPUTTERS AND SHAKES AND CONTINUES UNTIL I'M NOT IN ANY UPCLINE AT ALL. I'VE TAKEN MY CAR MANY TIMES TO MULTIPLE DEALERSHIPS JUST TO BE TOLD IT'S NOTHING OR IT'S BECAUSE YOUR VEHICLE IS A FLEX SO THE CAR THINKS IT'S IN MANUAL. IT'S NOT A PROBLEM. JUST DRIVE IT AND ITLL BE FINE. WELL 6YEARS HAVE PAST AND IT JUST GETS WORSE EACH TIME. I'VE PARTED THE CAR AND DRIVE IT OCCASIONALLY BECAUSE WHEN IT JERKS AND DOESNT GO INTO GEAR OR ACCELERATION IS NONE EXISTANT IT'S ONLY A MATTER OF TIME BEFORE SOMEONE HITS ME FROM BEHIND ON THE HYW. BUT AGAIN FORD HAS NOT HONORED MY 100000 WARRANTY WHEN MY CATILATIC CONVERTER WENT OUT WHEN I ONLY HAD 80000 MILES ON IT. FOUND OUT A YEAR LATER THAT IT WAS COVERED. FORD IS HORRIBLE ON CORRECTING ISSUES THAT ARE A SAFETY MATTER.AT THIS POINT LIKE A SERVICE TECH TOLD ME IT'S THEIR WORD AGAINST MINE. THEY HAVE THE POWER SO EITHER DEAL WITH IT OR GET RID OF YOUR CAR.
NHTSA ODI 11321784
Apr 17, 2020Transmission & drivetrainEngine
MY CAR KEEPS FLASHING THE MULTIPLE WARNING LIGHTS. I CAN'T GET IT DIAGNOSED BECAUSE IT ONLY FLICKERS ON FOR A SECOND BEFORE TURNING OFF. IT'S THE ABS LIGHT, THE TRACTION CONTROL LIGHT, THE BRAKE LIGHT AND THE INFORMATION LIGHT. THIS ONLY HAPPENS WHILE I'M DRIVING, IT DOESN'T MATTER WHAT SPEED I'M GOING. IT WILL ALSO RESTART THE RADIO. ONCE I GET TO MY DESTINATION, MY WHOLE CAR WILL TURN OFF AS IF MY BATTERY DIED. I'VE TAKEN MY BATTERY TO BE TESTED AND IT'S FINE. WHEN I TRY TO TURN ON MY CAR, IT WON'T TURN ON BUT IT WILL MAKE CLICKING SOUNDS LIKE IT'S TRYING TO RESTART A CONNECTION. WHEN MY CAR FINALLY TURNED ON, IT SAID I HAD TRANSMISSION ISSUES. THIS CAR IS TERRIBLE, I DON'T FEEL SAFE WHEN I DRIVE IT BUT I STILL OWE MONEY ON IT AND CAN'T AFFORD TO PAY IT OFF IN ORDER TO GET A NEW CAR. I'LL NEVER GET A CAR MADE BY FORD AGAIN. *TR
NHTSA ODI 11321450
Mar 24, 2020Transmission & drivetrain
WHILE DRIVING AFTER GET MY FORD FOCUS AFTER HAVING A OIL CHANGE IT STARTED TO STALL OUT VERY HOSTING TO DRIVE AT ANY SPEED. TRANSMISSION LIGHT CAME ON TELLING ME TO SERVICE IT. I PULLED OVER BACK TO PRIORITY FORD DEALERSHIP.THE TECH CAME OUT AND TELLS ME THAT MY FORD FOCUS WAS ON A RECALL FOR MY TRANSMISSION. I HAD TO TAKE IT TO THE SERVICE CENTER 3BLOCKS AWAY,WITH THE CAR IN THAT HORRIBLE WAY DRIVING.
NHTSA ODI 11319143
Mar 19, 2020Transmission & drivetrainSpeed control
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION STARTED TO SLIP. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO SKALNEK FORD LOCATED AT (941 S LAPEER RD, ORION CHARTER TOWNSHIP, MI 48362) WHERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 77,100. *BF*JB
NHTSA ODI 11318736
Mar 17, 2020Transmission & drivetrain
THE TRANSMISSION SLIPS MAKING CAR JERK DURING TAKE OFF AND SHIFTING INTO SECOND, ON THE HIGHWAY TRANSMISSION RPMS GO UP AND TRANSMISSION WON'T SHIFT GEARS WHEN ACCELERATING
NHTSA ODI 11318373
Mar 14, 2020Transmission & drivetrainSeat beltsEngine
THE DRIVER SEAT BELT GETS STUCK ALOT AND IS VERY HARD TO DISCONNECT, THE CAR WON'T GO IN REVERSE AND IT IS PART OF A CLUTCH RECALL FORD WON'T HONOR IT IT'S BEEN REPLACED TWICE ALREADY,
NHTSA ODI 11318005
Mar 12, 2020Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE WAS SHUDDERED. THE CONTACT STATED THAT THE FAILURE WAS NOT EXPERIENCED AT A HIGHER SPEED. THE VEHICLE WAS TAKEN TO MCLAUGHLIN MOTORS INC LOCATED AT (950 N MAIN ST, SUMTER, SC 29150) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,131.
NHTSA ODI 11317669
Mar 11, 2020Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THE PREVIOUS OWNER TOOK THE VEHICLE TO KENNY ROSS FORD SOUTH LOCATED AT (3200 LIBRARY RD, CASTLE SHANNON, PA 15234) TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM) HOWEVER, THE FAILURE OCCURRED AFTER THE RECALL REPAIR WAS PERFORMED. THE CONTACT STATED THE ENGINE STALLED WHILE DRIVING UPHILL. THE CONTACT STATED PULLED OVER AND RESTARTED THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS DIAGNOSED WITH AN UNKNOWN WIRING HARNESS FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 134,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 11317539
Mar 9, 2020Transmission & drivetrain
THE CAR SHUTTERS WHEN GOING FROM A COMPLETE STOP. I STOP AT A STOP SIGN OR STOP LIGHT AND WHEN I TAKE OFF THE WHOLE CAR SHUTTERS. WHEN I ASKED ABOUT THIS I WAS TOLD IT WAS A COMMON PROBLEM IN THIS CAR MODLE AND TO REPORT IT. THE CAR HAS DONE THIS SINCE I HAVE OWNED IT AND THE FORD DEALERSHIP SAID THERE WAS NOT A FIX FOR IT.
NHTSA ODI 11317107
Mar 7, 2020SuspensionTransmission & drivetrain
THE ISSUE HAS HAPPENED 3 TIMES SINCE I HAVE OWNED THE CAR. THE CAR WAS SHAKING WHEN I WOULD PUSH ON THE GAS. THERE WAS A DELAY WITH EXCELERATION. I WAS DRIVING ON THE CITY STREET AND THE CAR WOULD NOT EXCELERATE THE TRANSMISSION WAS NOT CHANGING GEARS. I HAD TO COAST DOWN THE STREET TO MAKE IT TO SOMEWHERE I COULD PULL OVER. ONCE STOPPED THE CAR WOULD NOT GO INTO ANY GEAR AND WOULD NOT DRIVE. I HAD THE CAR TOWED TO THE FORD DEALERSHIP EACH TIME I WAS TOLD THAT IT WAS THE TRANSMISSION CONTROL MODULE AND THE CLUTCH THAT NEEDED TO BE REPLACED.
NHTSA ODI 11316735
Mar 2, 2020Transmission & drivetrain
MY FORD FOCUS 2013, HAS BEEN FIXED TWO TIMES AND THE SAME PROBLEM IS REOCCURRING. I HAVE CALLED CUSTOMER SERVICE AND THEY WEREN'T VERY HELPFUL AND IT IS DIFFICULT TO REACH THEM. THE CAR SHUTTERS UPON ACCELERATING. IT IS UNSAFE TO DRIVE AS STATED IN THE RECALL. I HAVE BEEN TOLD THAT WARRANTY IS EXPIRED. THIS HAS BEEN A LAWSUIT BEFORE AND I STRONGLY BELIEVE THAT THE WARRANTY THAT I HAD PREVIOUSLY WHEN FIXING THE FORD SHOULD APPLY THIS TIME AS WELL. MY CAR IS CURRENTLY IN A FORD DEALERSHIP WAITING TO GET FIXED, BUT I DO NEED THE CLEAR THAT WARRANTY WILL COVER IT SINCE THIS IS THE THIRD TIME THIS HAS HAPPENED. I SHOULD BE ABLE TO RELY ON MY CAR AND NOT BE WORRIED IF IT WILL START.
NHTSA ODI 11315615
Feb 26, 2020Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 FORD FOCUS SE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH THE TRANSMISSION SUDDENLY DOWNSHIFTED FROM AN AUTOMATIC SIX SPEED TO A SPEED OF APPROXIMATELY 35 MPH. THE CAUSE OF THE FAILURE HAS NOT BEEN DIAGNOSED. THERE WERE NO CONSEQUENCES THE CONTACT CALLED THE MANUFACTURER FROM THE SIDE OF THE ROAD. THEY ADVISED THAT THE VEHICLE WAS COVERED UNDER AN EXTENDED WARRANTY BUT THE CONTACT WOULD HAVE TO PAY FOR TOWING TO THE DEALER. THE VEHICLE WAS DRIVEN TO THE DEALER JC LEWIS FORD (9505 ABERCORN ST, SAVANNAH, GA 31406 (912) 210-5692) WHERE THE TRANSMISSION MODULE WAS REPROGRAMMED UNDER AN EXTENDED WARRANTY. THE VEHICLE WAS TEST DRIVEN BUT NO ISSUES WERE FOUND. THE VEHICLE HOWEVER EXPERIENCED THE SAME ISSUE THE SAME DAY IT WAS RETURNED TO THE CONTACT. SHE HAD TO SCHEDULE ANOTHER AN APPOINTMENT WITH THE DEALER TO RE-INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 29,000.
NHTSA ODI 11311564
Feb 24, 2020Transmission & drivetrainEngine
WHEN DRIVING THE VEHICLE IT CAUSES A STUTTERING MOVEMENT FROM A STOP. WHEN PRESSING THE GAS FROM A STOPPED POSITION IT STARTS TO SHAKE UPON ACCELERATION. THE CAR ALMOST FEELS LIKE THE TRANSMISSION IS SLIPPING AND MAY CAUSE THE VEHICLE TO STOP. I FEEL THAT I AND MY CHILDREN ARE UNSAFE WHEN THIS HAPPENS!!!
NHTSA ODI 11311082
Feb 23, 2020Transmission & drivetrainElectronic Stability Control (esc)Engine
WHILE AT A STOP LIGHT ON A BUSY STREET MY CAR JERKS AND THEN GETS QUIET, WHEN THE LIGHT CHANGES TO GREEN I HIT ON THE GAS PEDAL AND THE CAR DOES NOT MOVE, NO MATTER HOW HARD I PRESS, I TURN ON MY EMERGENCY LIGHTS AND AFTER ABOUT 3 MINS THE CAR FINALLY MOVES BUT WHILE DRIVING ONCE AGAIN I HIT ON THE GAS PEDAL TO INCREASE SPEED AND IT DOES NOT WORK, I DECIDE TO TURN AROUND IN A SMALL PARKING LOT AND TAKE IT HOME AND WHILE DOING THAT THE CAR DOESN'T REVERSE, I GET IT BACK ON THE ROAD AND IT JERKS AND JUMPS TO THE POINT WHERE I JUST HAD TO PARK IT AND CALL A RIDE. THE WEEK PRIOR A MECHANIC TOLD ME I JUST NEEDED COOLANT AFTER THE CAR JERKED AND STALLED ON THE HIGHWAY WHILE I WAS GOING 70MPH, AND NOW EVERY TIME I BRING THE CAR TO A COMPLETE STOP IT DOESN'T MOVE ONCE IT'S TIME TO ACCELERATE, I'VE HAD IT STALL IN HEAVY TRAFFIC WHERE CARS WHERE BUMPER TO BUMPER AND I COULD NOT MOVE. ALL OF THIS AFTER I HAD THE ECU FLASHED TO FIX THE CODES, THE ENTIRE ENGINE AND HEAD GASKETS REPLACED, THE FUEL PUMP SYSTEM AND TRANSMISSION FIXED BY FORD. SO I TOOK IT TO A MECHANIC TO GET IT DIAGNOSED AND THEY INFORM ME OF MULTIPLE PROBLEMS SUCH AS A NEW THERMOSTAT AND AIR BAG DEPLOYMENT ISSUES BUT THE MAIN PROBLEM IS THAT I NEED A NEW TRANSMISSION AGAIN, UNFORTUNATELY THE CARS VALUE IS NOT WORTH WHAT IT WILL COST TO FIX THE TRANSMISSION AGAIN.
NHTSA ODI 11310819
Feb 10, 2020Transmission & drivetrain
AT TAKING OFF AT A RED LIGHT MY CAR STUTTERS AND SHAKES AND IT'S WORSE WHEN GOING UPHILL IT FEELS LIKE IT'S GOING TO STALL ON ME IN THE MIDDLE OF THE ROAD.
NHTSA ODI 11308111
Feb 10, 2020Transmission & drivetrainEngine
ON MY WAY FROM WORK WENT TO LEAVE AND PRESS GAS PADDLE CAR. ACT LIKE IT SPEED UP HILL . CAR START STUTTERING MAKING A GRINDING NOISE JERKING. GOT HALF WAY HOME IT START SMOKING. . WHEN I FIRST BOUGHT CAR I HAD TO PUT IN SHOP BECAUSE OF TRANSMISSION PROBLEMS IT ONE THING AFTER ANOTHER IVE DONE ALREADY HAD SEVERAL RECALLS DONE ON IT. NOW ITS GIVEN ME MORE PROBLEMS. ALWAYS ON THE HIGH WAY
NHTSA ODI 11308278