What 2,157 owners told NHTSA about the 2013 Ford Focus Bev

The contact owns a 2013 Ford Focus. The contact stated that the vehicle failed to start after multiple attempts with the transmission warning message displayed on the instrument panel. The contact had the vehicle towed to a dealer where a diagnostic test determined that the powertrain control module was defective. The vehicle remained at the dealer for two weeks. Once the parts to repair the vehicle arrived, the contact was then informed that the battery and dual clutch transmission also needed to be replaced. The manufacturer was notified of the failure and informed her that the vehicle was not included in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The vehicle was not repaired and remained at the dealer. The failure mileage was approximately 99,000.

NHTSA ODI 11464262

The contact owns a 2013 Ford Focus. The contact stated while driving approximately 50 MPH, she heard a sound like metal breaking coming from the engine compartment. The contact stated that the "Transmission Fault, Service Now" warning light was illuminated. The contact pulled over safely and left the vehicle running. The contact stated that she drove the vehicle to her residence and had it towed to a dealer. Additionally, the contact stated that when she shifted the vehicle into reverse the "Hill Assistance" light illuminated. The contact had taken the vehicle to a local dealer however, the vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 172,455.

NHTSA ODI 11463940

Steering rack failed while driving. Leaving parking lot steering started to make a grinding noise and almost immdeiatly locked in place when on the road.

NHTSA ODI 11463633

I just found out about the recall after the fire. Everyone in the car was okay it is currently parked as I am finding somewhere open to be able to look at my car the fire department looked at the car and said it looked to be electrical and there were no warning signs or anything it just caught fire when driving down the freeway

NHTSA ODI 11463608

This vehicle was brought into jiffy lube and we inspected the vehicle. We noticed rust on the passenger rear of the car and we looked at the brakes on the passenger rear and there is little to almost no rotor left maybe a fingernail thin and it is not attached to the wheel anymore it has been cut from it and now is hanging on by what’s left of the brake pad. We gave him almost more than half off of what we can do to get it fixed and give the oil change what he came in for for free but declined and just wanted the oil change. I was scared for him to leave the shop because it is unsafe and endangering me and other people that are on the road around this area. But the customer did not seem to care how dangerous it could actually be on the road and didn’t seem like he was in any rush to get it fixed as well.

NHTSA ODI 11462843

The contact owns a 2013 Ford Focus. The contacted that after driving her vehicle an unknown warning light illuminated. The contact asked a person nearby what the warning light meant and was informed that there was a failure with the transmission. The contact then became aware that it was difficult to shift the vehicle into gear. The contact shifted the gear shifter into park(P) however, the gear shift indicator did not show the vehicle being in park(P). The contact stated that the vehicle then started rolling backwards. The contact then took her vehicle to the dealer and was informed that her vehicle could not be repaired unless the warning light was illuminated. The manufacturer was notified of the failure and referred her to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was 36,900.

NHTSA ODI 11462626

The contact owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle shuddered, vibrated, and lost motive power. During the failure, the check engine warning light was illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The contact also indicated that the powertrain had been serviced several times under the same failure. No further information was available. The approximate failure mileage was 90,000.

NHTSA ODI 11461815

I have had my car in at the ford dealership and I have been waiting on parts to come in. The recalls on the car which are the transmission control module and the gas tank deformation recall have not been completed on my vehicle but is showing up in the system as repaired. I have been waiting for over 10 months for these parts to come in for the repairs to be done. Now my car isn’t drivable and just sits in my driveway.

NHTSA ODI 11460433

The contact owns a 2013 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed and the vehicle started shuddering. There was no warning light illuminated. The contact stated that the vehicle operated as a stick shift despite being an automatic vehicle. The vehicle was taken to the dealer who replaced the dual clutch assembly; however, the failure recurred. The contact stated that the same part was replaced a total of 10 times; however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 24,000.

NHTSA ODI 11460009

The transmission/clutch shutters between gears and has gotten progressively worse. I had the transmission fluid flushed at 30,000. Car now has 34,000 miles. The shutter/slip is now dramatic enough that I feel the car is not safe to drive.

NHTSA ODI 11459619

There's an extended warranty on the TCMS on the fiestas and focuses from Ford from like 2011 to 16. I took advantage of them to replace the TCM but due to the TCM I guess malfunctioning the clutch itself has went out and now that's like dollars so the transmission control module in the clutch I feel should be covered under the customer satisfaction.

NHTSA ODI 11459447

The contact owns a 2013 Ford Focus. The contact stated that since owning the vehicle, the transmission would either slip out of gear, hesitate upon depression of the accelerator pedal, or stall without warning. The contact had previously taken her vehicle to the dealer and had the vehicle serviced under NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, she was recently informed that there were no recalls on the vehicle. The manufacturer had been notified of the failure and filed a complaint. The contact was later referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was 6.

NHTSA ODI 11459091

Latch on hatchback doesn't latch, or unlatches, in cold temperatures. Has happened multiple times, and results in rapid cycling of the door locks on the rest of the vehicle as a result of the auto-unlocking configuration.

NHTSA ODI 11458465

There are multiple issues going wrong with my car and I have 5 children and this makes me angry and scared to drive it 1. Vehicle completely shuts down if you go under 1/4 tank and NOT on red at all! No gas light or anything 2. The hesitation from stop to go is getting worse" mechanics tell me this is normal" for a focus and now sometimes when accelerating on the highway it gets stuck in certain speeds and feels rougher 3. Now there is a chain like rattling noise upon idle that is annoying and embarrassing 4 the codes state oxygen sensor ,speed sensor,fuel valve issue, and power train and abs... It's 100.00 per issue to diagnose. How is anyone able to afford this? I'm not a mechanic but everytime I take my car in they give it back saying there's no issue or I have to pay more fees to find the issue before anything can be replaced? This is crazy! I don't feel safe driving this car with my babies in it but with student loans and my kids school costs I can't seem to save if I'm paying all these fees to try to figure out what the issues are . The front windshield is horrible because it's hard to see out of even when I clean it w auto glass cleaner, which I have never experienced before and is very dangerous.

NHTSA ODI 11457056

transmission keeps slipping

NHTSA ODI 11456736

Car won't go in gear when you come to stop, or in middle of driving on beltway and you can't get over. I almost caused several accidents, cause got stuck in middle of rd for 20 minutes. lucky I had cones.

NHTSA ODI 11456292

The contact owns a 2013 Ford Focus. The contact stated while accelerating from a stop, the accelerator pedal was depressed; however, the vehicle hesitated. The contact stated that the front-end of the vehicle was shaking abnormally. The shaking ceased after exceeding an unknown speed. The contact stated that the failure had become consistent. The contact stated no warning light was illuminated. The contact had not taken the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 56,000.

NHTSA ODI 11456084

blah

NHTSA ODI 11455534

Radio makes loud popping noises on occasion. This is available for inspection upon request assuming a fix is not made. This loud noise could put the driver and others at risk because loud popping noises could scare dive. This problem has been inspected and confirmed by an audio shop. The radio works on occasion but often has popping sound and cuts out.

NHTSA ODI 11455036

The contact owns a 2013 Ford Focus. The contact stated while driving 25 MPH, the transmission fault failure service now warning light illuminated. The contact continued driving to her residence and then the engine fault failure service now warning light also illuminated. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission control module to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with an unknown Manufacturer Communications however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 122,015. THE CHAMPAIGN IS 14M02. THIS IS THE CODE THAT WAS MISSING.

NHTSA ODI 11450742

I’ve seen multiple recalls on the electric power steering with ford and recently I lost all power steering in my 2013 Ford Focus SE and know it’s been a problem for other fords like mine. My vehicle has 119,000 miles. I want to know why there are recalls for other ford cars for the exact same issue but not the 2013 focus

NHTSA ODI 11450883

The contact owns a 2013 Ford Focus. The contact stated that while driving, the trunk would automatically open. The failure occurred on numerous occasions. The dealer was contacted several times to have the failure repaired however he was advised that the parts to repair the trunk was not available. The contact stated the most recent time that the failure occurred his trunk had opened, causing him to run over an object underneath the vehicle, which caused damage to the brakes and the axel. The contact stated he currently drives with a lock on the trunk to prevent it from opening automatically. The manufacturer was notified of the failure. The mileage failure was 131,000.

NHTSA ODI 11450167

The contact owns a 2013 Ford Focus. The contact stated while depressing the accelerator pedal, the vehicle would shudder and would not accelerate as designed. The contact stated no warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing the dual-clutch transmission to be replaced; however, the vehicle was not repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 120,000.

NHTSA ODI 11450001

The contact owns a 2013 Ford Focus. The contact stated that the vehicle was taken to an unknown dealer to be repaired under an unknown transmission recall, and he was informed that it would be two months before the vehicle could be repaired. However, the contact stated that 4 months later, the vehicle was still at the dealer unrepaired. The manufacturer was not contacted or informed of the failure. The approximate failure mileage was 100,000.

NHTSA ODI 11449286

The contact owns a 2013 Ford Focus. The contact stated that while driving at undisclosed speeds, the vehicle lost motive power and stalled without warning. The contact stated that the fuel gauge was incorrectly showing that there was a specific amount of fuel to empty ratio on the instrument panel. The vehicle was taken to an independent mechanic to be diagnosed. The contact was made aware of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The dealer and manufacturer were notified of the failure and referred the contact to NHTSA for assistance. The approximate failure mileage was 100,000.

NHTSA ODI 11447845