What 2,796 owners told NHTSA about the 2013 Ford F-150 Supercab

The truck slammed into 1st gear going 55 mph on the interstate. Through investigation a speed sensor warning was the culprit. Not being able to have truck service for a month due to Ford Dealers being backed up Cavalier Ford sent a mobile mechanic out to me. He spent about 10 minutes on my truck handed me the keys and told me he did something with the computer mo parts are needed. He never test drove it to ensure the problem was corrected. When I went to drive the truck, the wrench light was still on and was worse than before. Actually stuck in first gear. After going around and around I was informed by Fors Customer Service they did their part, anything else I wanted done would be my responsibility financially because of the mileage. I didn't not think recalls had a mileage limit but they are insistent after 150k they were no longer responsible. Cavalier Ford marked the recall as complete but it wasn't. My case number with Ford is CAS44213098 transmission fluid leaking recall was not on there but I am leaking that as well. I don't want something for free, I just want them to correct their defects

NHTSA ODI 11537707

The contact owns a 2013 Ford F-150. The contact stated while driving 5 MPH from a complete stop and making a left turn in a parking lot, the steering wheel seized inadvertently, and the vehicle veered into a handicap sign pole. The messages "Service Power Steering", "Power Steering Assist Fault", and "Service Advancetrac" were displayed. The air bags had not deployed. The contact had not sustained any injuries. The Police patrol that was parked nearby the contact verified that he had not sustained any injuries. There was no police report filed. The vehicle was towed to an independent mechanic where it was diagnosed that the rack and pinion had seized while driving. Additionally, it was diagnosed that the electric steering motor had failed. The vehicle was not repaired. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V316000 (Steering) however, the VIN was not included. The manufacturer was notified of the failure but provided no assistance and referred the contact to the NHTSA hotline. The failure mileage was approximately 130,000. The contact stated that they are waiting for the repair for the dent in the fender caused by the accident.

NHTSA ODI 11495317

PULLING INTO A PARKING LOT, JUST AFTER TRAVELING ON THE 65 MPH HIGHWAY, MY STEERING WHEEL LOCKED AND KICKED BACK HARD INJURING MY LEFT THUMB. THE STEERING WHEEL WOULD NOT TURN AT ALL. THE TRUCK REMAINED OPERATIONAL OTHERWISE BUT THE STEERING REMAINED LOCKED. A WARNING MESSAGE APPEARED SAYING "POWER STEERING FAILURE". HAD TO HAVE THE TRUCK TOWED TO THE DEALERSHIP. I HAVE RESEARCH THE HUNDREDS, IF NOT MORE, COMPLAINTS AND SAFETY ISSUES WITH THE F-150 STEERING AND THIS NEEDS TO BE ADDRESSED BY FORD AS THIS WILL, IF NOT, CAUSE SERIOUS BODILY HARM. THIS IS THE LAST FORD I WILL EVER OWN, PERIOD. THEY DO NOT STAND BY THEIR INEPT ELECTRONIC COMPONENTS AND CUSTOMERS ARE PAYING THE PRICE.

NHTSA ODI 11387469

TL* THE CONTACT OWNED A 2013 FORD F-150. THE CONTACT STATED WHEN HER HUSBAND WAS DRIVING THE VEHICLE AT APPROXIMATELY 70 MPH, THE VEHICLE GAUGES AND RPMS UNEXPECTEDLY WENT INTO A LOWER GEAR. THE STEERING WHEEL THEN CEASED AND THE VEHICLE WAS UNABLE TO BE CONTROLLED, ALONG WITH THE BRAKE PEDAL FAILED TO OPERATE WHILE SHUTTERING AND THE LASTLY THE VEHICLE CRASHED INTO A WALL. THE SIDE AIRBAGS DID DEPLOY BUT THE FRONTAL AIRBAGS DID NOT. THE VEHICLE WAS TOWED TO A IMPOUND LOT AFTER BEING TOTALED. A POLICE REPORT WAS TAKEN. THE CONTACTS SPOUSE WAS THE ONLY PERSON INJURED IN THE CRASH. THE HUSBAND SUSTAINED A BACK INJURY, NUMBNESS, TINGLING IN HIS LEGS, AND A CONCUSSION. THE SPOUSE WAS TAKEN TO THE EMERGENCY ROOM FOR HIS INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

NHTSA ODI 11306158

TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE EXITING A PARKING LOT AT 20 MPH, THE STEERING WHEEL SEIZED TO THE LEFT. AS A RESULT, THE VEHICLE JUMPED THE CURB, DROVE ON TOP OF A PYLON, AND ALMOST TURNED COMPLETELY OVER. THE VEHICLE WAS STUCK AND WAS TOWED TO THE CONTACT'S RESIDENCE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. AN UNKNOWN DEALER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS. THE DEALER QUOTED THE REPAIR COST RANGING FROM $2,500 TO $3,000. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 119,000.

NHTSA ODI 11278253

TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE DRIVER WAS INVOLVED IN A CRASH DUE TO THE STEERING WHEEL LOCKING. THE DRIVER WAS UNABLE TO STEER THE VEHICLE. THE TRACTION CONTROL INDICATOR ILLUMINATED PRIOR TO THE FAILURE. A POLICE REPORT WAS FILED. THE DRIVER WAS INJURED AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS OPENED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 72,000.

NHTSA ODI 11075531

HAD A FAILURE OF THE POWER STEERING ASSIST WITH NO WARNING INDICATORS OR TELL TELL SIGNS OF IMMINENT FAILURE WHILE TRAVELLING. EVIDENT WHILE TURNING AND DIFFICULTY INCREASED AS SPEED WAS LOWERED.

NHTSA ODI 10948714

I WAS DRIVING DOWN FREEWAY AND WENT TO EXIT AND HEARD A SOUND WITH A WARNING LIGHT WITH ADVANCETRAC SERVICE AND POWER STEERING DEFAULT. I WAS UNABLE TO MOVE MY STEERING MORE THAN JUST A FEW INCHES LEFT OR RIGHT AND STOPPED IMMEDIATELY. I HAD TO GET IT TOWED TO THE DEALERSHIP DO TO THE STEERING WAS UNABLE TO FUNCTION ANY LONGER.

NHTSA ODI 10723090

WHILE DRIVING ON INTERSTATE 81 NEAR DIXIE CAVERNS, VIRGINIA, WHILE ENTERING CURVE ON INTERSTATE, THE STEERING SEEMED TO FAIL AND WOULD NOT TURN. IMPACTED THE GUARDRAIL AND CAME TO A STOP. NO OTHER VEHICLES WERE INVOLVED. THE SYSTEM TO ALERT 911 ALSO FAILED. THE HORN HONKED FOR APPROXIMATELY ONE MINUTE THE SIDE CURTAIN AIRBAGS DEPLOYED. TRUCK WAS DAMAGED ON THE ENTIRE PASSENGER SIDE. INQUIRED AT DEALERSHIP ABOUT STEERING PROBLEMS WITH FORDS AND WAS TOLD THERE WERE NONE. *TR

NHTSA ODI 10594957