What 2,796 owners told NHTSA about the 2013 Ford F-150 Supercab

The lower left hand corner of the passenger side rear window started to smoke and burn from the rear window defrost mechanism. Smoke was seen and the rear window defrost was turned off. The window then shattered. I had a child sitting in front of this area but no injury was sustained. I have not had the vehicle serviced for this issue at this time.

NHTSA ODI 11459694

The contact owns a 2013 Ford F-150. The contact stated that after his wife had driven the vehicle for an hour, she had shut off the vehicle; once she returned to the vehicle, the vehicle failed to restart without warning. Due to the failure, the vehicle was towed to a dealer where a diagnostic determined that burnt wiring in the fuse box had prevented the vehicle from starting. The contact also spoke to the manufacturer and they referred him to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 154,000.

NHTSA ODI 11436035

This truck was driven daily and has been owned since new. No aftermarket accessories, all stock. The truck was parked in my warehouse over the weekend. When I returned on Monday morning I found the dashboard burned and melted, airbag deployed, and headliner scorched. I believe the airbag extinguished the fire and kept it from spreading outside the truck and possibly destroying my business. The truck has not been inspected by anyone other than mechanics working on quotes to repair it. The truck is still at my business and available for your inspection. There were no warnings of any kind.

NHTSA ODI 11423202

TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED WHILE DRIVING AT 60 MPH, THE GEAR DOWN SHIFTED FROM SIXTH GEAR DOWN TO THIRD, BACK UP A FEW GEARS THEN BACK DOWN, WITHOUT WARNING AND CAUSED CONSUMER TO LOSE CONTROL TEMPORARILY. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER LLC CHAPMAN FORD LOCATED AT LLC 3951 COLUMBIA AVE, COLUMBIA, PA 17512 WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS MELTED WHICH NEEDED REPLACEMENT ALONG WITH THE PCM. IN ADDITION, THE DEALER INFORMED THAT THERE MIGHT BE A POSSIBILITY THAT THE TRANSMISSION WOULD HAVE BEEN DAMAGED AS WELL BUT WONT BE DETERMINED UNTIL FURTHER USE OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. *DT*JB

NHTSA ODI 11326171

TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER RAISING THE HOOD AND LOOKING IN THE FUSE PANEL UNDER THE HOOD, THE CONTACT NOTICED THAT THE FUEL PUMP RELAY FUSE SHOWED SIGNS OF MELTING. THE VEHICLE WAS TAKEN TO FORD SQUARE OF MT. VERNON (1501 BROADWAY ST, MT VERNON, IL 62864, (618) 242-8600) WHERE IT WAS DIAGNOSED THAT THE FUSE NEEDED TO BE RELOCATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 66,800. *LN*JB

NHTSA ODI 11271456

I WAS ON MY WAY TO WORK AS A FIREFIGHTER FOR MY SHIFT WHEN WITH NO WARNING MY TRUCK WENT FROM HIGH GEAR STRAIGHT DOWN TO FIRST GEAR THEN TO PARK CAUSING SUDDEN STOP AND A MINOR ACCIDENT ON I275 CINCINNATTI THEN COMING HOME IT INSTANTLY WENT INTO PARK ON US ROUTE 50 CAUSING MY TRUCK TO GO OUT OF CONTROL AND SWERVED OVER INTO THE ONCOMING LANE ALMOST HITTING SOMEONE HEAD ON THEN COULD NOT MOVE THE TRUCK AS IT WAS STUCK IN PARK SITTING SIDEWAYS BETWEEN BOTH LANES I FINALLY WAS ABLE TO GET IT TO MOVE AGAIN BUT IT BARELY MOVED AS IT WAS IN HIGH GEAR STUCK THERE. I WAS ABLE TO BARELY REMOVE IT FROM THE ROAD AND HAD TO HAVE A TOW TRUCK RETRIEVE IT AND BRING IT TO MY HOUSE THIS IS A REAL SAFETY ISSUE THAT FORD IS NOT IN A HURRY TO FIX ON A RECALL ISSUE ON THE TRANSMISSIONS THEREFORE LEAVING ME WITHOUT A TRUCK OR VEHICLE TO DRIVE ALMOST HAD A SERIOUS CRASH TWICE NOW. PLUS MY TRANSMISSION IS COMPLETELY OUT OF MY TRUCK NOW NO MOVEMENT FOR ANY LOADING ETC.

NHTSA ODI 11219855

TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE OPERATING THE VEHICLE, THE ENGINE SUDDENLY SHUT OFF AND WAS DIFFICULT TO RESTART. UPON INSPECTION, IT WAS DISCOVERED THAT THE 20 AMP FUSE #27 HAD BURNED AND WAS MELTED. FRANKLIN FORD (175 EAST CENTRAL ST, FRANKLIN, MA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,300.

NHTSA ODI 11186572

TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE HOME. UPON REACHING HOME, THE VEHICLE WOULD NOT RESTART AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TOWED TO GULF COAST FORD (3000 STATE HIGHWAY 288, ANGLETON, TEXAS 77515, (713) 422-7200) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FUSE WITHIN THE FUSE BOX MELTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: CAS-16321706. IN ADDITION, THE CONTACT REFERENCED TSB NUMBER: 15-0137 AS A POTENTIAL CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,596. *DT UPDATED 12/20/18*JB

NHTSA ODI 11150276

ENGINE FIRE. A STRONG SMELL OF BURNING, ELECTRICAL WIRING ORDER STARTED COMING FROM THE A/C VENTS, I SOON NOTICED SMOKE COMING FROM UNDER THE HOOD. AS THE TRUCK SLOWED TO A STOP AND I GUIDED TO THE SIDE OF THE ROAD, OPEN MY DOOR, I COULD SEE THE FLAMES RISING AND GROWING LARGER. BY THE TIME I GOT OFF THE PHONE WITH 911, I HEARD THE FIRST BLAST. IN LESS THAN 5 MINS. LATER A LARGER, LOUDER BLAST HAPPENED. NOT LONG AFTER THAT, THE WHOLE FRONT END WAS COMPLETELY MELTED.

NHTSA ODI 11054630

WITHIN 5 MINUTES OF STARTING THE VEHICLE I SMELT A BURNING PLASTIC ODOR WHILE ENTERING THE HIGHWAY. ONCE ON THE HIGHWAY I NOTICED MY A.C. WAS NOT WORKING, I ROLLED DOWN MY WINDOW AND ATTEMPTED TO TURN UP THE BLOWER SPEED. SHORTLY AFTER SMOKE STARTING BLOWING OUT FROM THE VENTS, THE DEFROST AREA, AND AROUND THE TOUCH SCREEN. WITHIN MINUTES THE SMOKE WAS THICK AND GREEN WITH AN ELECTRICAL FIRE ODOR. (I COULD IDENTIFY THIS AS I AM CERTIFIED THROUGH THE STATE OF MISSOURI, FIREFIGHTER 1 AND 2). I USED MY LEFT BLINKER TO PASS A VEHICLE TO EXIT THE HIGHWAY, THE SMOKE INTENSIFIED TO WHERE I COULDN'T SEE OR BREATHE. I EXITED THE HWY. I PARKED IN A PRIVATE LOT AND EXITED THE VEHICLE AS MELTING FLAMING PLASTIC WAS DRIPPING AT MY FEET, AND OPENED THE HOOD. NO FLAMES PRESENT UNDER THE HOOD. I LOOKED THROUGH THE PASS. WINDOW AND FLAMES WERE POURING FROM UNDER THE DASH WITH A STARTING POINT OF THE CENTER OF THE DASH AREA. WITHIN MINUTES THE VEHICLE WAS FULLY INVOLVED.

NHTSA ODI 11034781

I PRE-STARTED MY TRUCK THIS MORNING 10/19 W/ AUTOSTART ON FOB. THE TRUCK WAS STATIONARY. I LOADED BOTH MY 1 YR OLD AND MY 3 YEAR OLD INTO THEIR CAR SEAT AND WENT BACK INTO HOUSE TO GRAB MY RAINCOAT. WHEN I RETURNED THE EXTERIOR NEAR BOTTOM LEFT REAR GLASS WAS SIGNIFICANTLY SMOKING/SMOLDERING. 2 SECONDS LATER A SMALL 2-3' FLAME STARTED IN THE SAME AREA ON THE WEATHERSTRIP. I TURNED MY TRUCK OFF. I HAPPENED TO HAVE MY PHONE IN HAND AND VIDEO TAPED THE MOMENTS FOLLOWING. THE FLAME SELF-EXTINGUISHED AND SHORTLY AFTER CAKE A LOUD BANG. IN LINE WITH THE SOUND OF A SMALL CALIBER HANDGUN. THE SOUND WAS THE BACK GLASS EXPLODING. LUCKILY THE TINT KEPT THE GLASS SHEET INTACT. THIS IS THE 2ND TIME THIS HAS HAPPENED. 1ST WITH NO KIDS IN THE CAR ON 12/15. FIRE WAS NO LESS THAN 12' FROM MY SONS HEAD, HAD THE POWER NOT BEEN SECURED THERE WOULD HAVE BEEN A SIGNIFICANT CHANCE OF RUNNING UP THE COMBUSTIBLE WEATHER-STRIP AND POTENTIALLY IGNITING THE VEHICLE CABIN. I FEEL I AM ABLE TO MAKE THIS CLAIM BASED ON THE FACT I AM EMPLOYED AS A CAREER MUNICIPAL FIREFIGHTER. THIS IS UNNACEPTABLE FOR ANY TRUCK ESPECIALLY ONE WITH 44,500 MILES. THE ONLY WAY FORD WILL INVESTIGATE IS FOR ME TO PAY FOR THE COST OF DIAGNOSTIC. NOT COVERED UNDER WARRANTY.

NHTSA ODI 11034752

WHILE DRIVING THE VEHICLE AT NORMAL SPEEDS & OPERATING THE AIR CONDITIONER BLOWER MOTOR ON LOW SPEED, THE DRIVER OF THE VEHICLE NOTICED SMOKE COMING FROM THE BELOW THE DASH BOARD ON THE PASSENGER SIDE OF THE VEHICLE. AS THE SMOKE PROGRESSED, THE DRIVER SOON OBSERVED FLAMES AND MELTING PLASTIC DRIPPING OFF OF THE HVAC BOX. THE DRIVER IMMEDIATELY PULLED OVER, OPENED THE [PASSENGER DOOR AND EXTINGUISHED THE FLAMES WITH A 10 BAC FIRE EXTINGUISHER. WHEN THE VEHICLE WAS BROUGHT INTO THE MESA COUNTY FLEET REPAIR FACILITY, WE NOTICED THE HEAT SOURCE ORIGINATED FROM THE BLOWER MOTOR AND RESISTOR AREA OF THE HVAC BOX. THE ELECTRICAL WIRING HAS MELTED INSULATION AND NO FUSES APPEAR TO HAVE BURNED.

NHTSA ODI 10984172

STARTER SYSTEM FAULT WAS WORKING VERY NICE AND STOP AFTER, CON YOU HELP ME FIX IT PLEASE, THANK YOU

NHTSA ODI 10983807

TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE INSTRUMENTAL PANEL CAUGHT ON FIRE AND FLAMES EMITTED THROUGH THE VENTS AND MELTED THE DASH BOARD ON THE FRONT PASSENGER SIDE AREA. THE CONTACT SUSTAINED THIRD DEGREE BURNS TO THE RIGHT HAND, THE FRONT SEAT PASSENGER SUSTAINED SMOKE INHALATION, AND THE REAR PASSENGER SUFFERED EMOTIONAL STRESS THAT ALL REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FIRE DEPARTMENT WAS PRESENT. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 02/07/2017*CT *CN

NHTSA ODI 10934956

3.5 V6 ECOBOOST FIRE. COMPLETELY BURNED MY TRUCK TO THE GROUND WITH MY FAMILY DRIVING IN, WIFE AND 5 YR OLD. PASSENGER SUFFERED 3RD DEGREE BURNS, 12/10/2016. TRUCK WAS IN MOTION, WE SMELT SMOKE AND WITHIN 2 MINUTES THE TRUCK WAS COMPLETELY ENGULFED.

NHTSA ODI 10934476

REAR WINDOW WAS ROLLED DOWN WHILE 2 1/2 YEAR OLD CHILD HAD HIS ARM AGAINST THE INTERIOR DOOR, WHERE IT MEETS THE BOTTOM OF THE WINDOW. THE SKIN OF THE CHILD'S FOREARM WAS SUCKED INTO THE VEHICLE'S DOOR. CHILD WAS TRAPPED UNTIL WINDOW WAS ROLLED BACK UP. BRUISING OCCURRED BUT THE SKIN WAS NOT BROKEN. VEHICLE WAS STATIONARY AND PARKED IN A LOT.

NHTSA ODI 10860626

I'M REQUESTING THE NHTSA INVESTIGATE F150 ACCELERATOR PEDALS THAT ARE PLACED TOO CLOSELY TO THE CABIN FLOOR VENT. THE CABIN FLOOR VENT ON THE DRIVER SIDE IS PERPENDICULAR AND TO THE RIGHT OF THE ACCELERATOR PEDAL AT A DISTANCE OF 3.5 INCHES. MY FOOT IS WIDER THAN THE PEDAL, SO WHEN MY FOOT IS RESTING ON THE ACCELERATOR IT IS ONLY 1-2 INCHES FROM THE VENT. SINCE MY FOOT IS DIRECTLY IN FRONT OF THE VENT, IT BLOCKS ALL AIRFLOW. SETTING THE FLOOR VENTS ON HEAT MEANS THAT HOT AIR BLOWS DIRECTLY ON THE OUTSIDE EDGE OF MY RIGHT FOOT. WITHIN 1-2 MINUTES OF ACTIVATION, MY FOOT BECOMES UNCOMFORTABLY WARM FROM THE BARRAGE OF HOT AIR. THE RESULT IS A PAINFUL, BURNING SENSATION AND EXTREME PHYSICAL DISCOMFORT IN MY FOOT. USING AN INFRARED THERMOMETER, I GATHERED TEMPERATURE READINGS OF THE AIR EXITING THE VENTS. THE AC WAS SET TO MAXIMUM HEAT. ALL READINGS WERE TAKEN WHILE THE TRUCK WAS IDLE. OUTSIDE TEMPERATURES WERE 30 F. THE THERMOMETER MEASURED TEMPERATURES IN EXCESS OF 140 F FROM ALL VENTS. THE READING OF THE VENT NEXT TO THE ACCELERATOR WAS 141.5F. I PLACED AN EMPTY SHOE ON THE ACCELERATOR AND LEFT IT THERE FOR 3 MINUTES. READINGS OF THE SHOE WHILE ON THE ACCELERATOR WERE IN EXCESS OF 120F. I REMOVED THE SHOE FROM ACCELERATOR AND TOOK READINGS AFTER IT COOLED FOR 3 SECONDS. THE SHOE'S TEMPERATURE WAS 115F. THE SHOE REMAINED WARM TO THE TOUCH FOR SEVERAL MINUTES. LEAVING THE VENTS AT THE SAME SETTINGS, I TOOK MEASUREMENTS OF THE BARE SKIN OF MY HANDS AND ARMS. TEMPERATURE READINGS WERE BETWEEN 89-91F. SKIN CAN BE BURNED IN A RELATIVELY SHORT PERIOD OF TIME WHEN EXPOSED TO TEMPERATURES IN EXCESS OF 120F. MY OWN DISCOMFORT CONFIRMS THIS. I CONTACTED 3 FORD DEALERS REGARDING THIS PROBLEM AND EXPLAINED MY FINDINGS. TWO DEALERS SAID THAT THE PEDALS IN MY MODEL FORD WERE NONADJUSTABLE, SO THE ISSUE WAS NOT ACTIONABLE. I ALSO CONTACTED FORD DIRECTLY. SO FAR NO SOLUTION.

NHTSA ODI 10819477

UPON TURNING OFF THE IGNITION THE STARTER KICKED ON AND WOULDN'T STOP. GOT TRUCK OUT OF GARAGE. IT DIED IN THE DRIVEWAY. SAW SMOKE AND SPARKS. OPENED THE HOOD AND SAW A SMALL FIRE UNDER THE ENGINE BLOCK. CALLED FD BUT HAD IT OUT BY THE TIME THEY ARRIVED. *TR

NHTSA ODI 10632292